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- Contents
- Open Jobs
- Process & Capacity Development Specialist
- Order Management Officer
Method of Application
Process & Capacity Development Specialist
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 – 5 years
- Location Lagos
- Job Field Administration / Secretarial 
Who You Are
- You are an unconventional adaptable capacity development specialist who can administer capacity development methodologies to fill up skill gap and produce high performing personnel.
- A process-oriented, data driven and agile trainer who has a knack for getting things done.
- A change agent and influencer, a great communicator, creative and problem solving individual.
- You possess interpersonal skill and you are research oriented.
- You must be tech savvy, having ability to learn fast and also comfortable with different technology platforms.
What You’ll Do
- Identify training and drive suitable initiatives across the core business KPIs
- Drawn an overall training and scalable development plan that addresses the need and expectation of the business.
- Analyze and review business processes and ensure updated training on every process change
- Interphases with tech team and lead user experience test before deployment
- Develop the SOPs in collaboration with the operations team
- Develop different end to end training materials.
What You’ll Bring
- BA / B.Sc Degree in Social Sciences, equivalent practical experience.
- 2+ years of experience in designing and executing training program.
- Excellent communicator, strong in writing, record keeping.
- Ability to take initiative and be flexible in a constantly-changing work environment.
- Strong knowledge of Microsoft Office tools
Life at ADT
- Join a diverse, passionate & driven team of all backgrounds
- Casual work environment
- Comprehensive health benefits to fit your needs
- Competitive salary
go to method of application »
Order Management Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Lagos
- Job Field Procurement / Store-keeping / Supply Chain 
What You’ll Do
- Ensure compliance to all Kwik order fulfilment policies and procedures.
- Adherence to appropriate order flow and SLAs.
- Communicate with all interfacing team and customers in a professional and concise manner.
- Manages customers order from end to end.
- Track and report order statuses while making sure orders ship are without issue.
- Research and resolve chargebacks from customers to prevent future occurrences.
- Overall proactive approach to work by taking ownership of tasks, moving forward as appropriate to meet deadlines and objectives.
Who You Are
- You must be process driven, good in time management, critical thinking, organise and customer centric
- An excellent communicator and a great work ethics
- Ability to multi-task and work under pressure, being resolutive and self-motivated
- A good team player with analytical skill
- You are tech savvy and have feel comfortable using technology on daily basis
- You will make sure that our amazing services are available and perfectly executed to our customers conveniently and seamlessly.
What You’ll Bring
- B.A / B.Sc or equivalent practical experience.
- 2+ years of order management or supply chain operations experience to ensure on-time delivery
- Experience in customer service and communication skill
- Ease of use of Microsoft Office and variety of tech platforms
Life at ADT
- Join a diverse, passionate & driven team of all backgrounds
- Casual work environment
- Comprehensive health benefits to fit your needs
- Competitive salary.
Method of Application
Use the link(s) below to apply on company website.
- Process & Capacity Development Specialist
- Order Management Officer
source: https://jobcenternigeria.com/current-job-placements-at-kwik-delivery/
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