Customer Service Executives / Sales and Marketing Executives
Job Description:
Customer Service Executives will
- Managing/develop relationships with existing and new clients
Sales and Marketing Executives will
- Accomplish business development activities by researching and developing marketing opportunities and plans; implementing sales plans.
Customer Service Responsibilities:
- Managing/developing relationships with existing and new clients.
- Meet clients’ needs by ensuring satisfaction, resulting in profits for the organization.
- Design, develop and deliver presentations and proposals on behalf of the company.
- Be a major participant in driving the organization’s Vision and Mission.
- Contribute to the development and driving of business development initiatives.
Sales and Marketing Responsibilities:
- Achieve marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
- Meet marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Determine annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
- Accomplish marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
- Identify marketing opportunities by identifying consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
- Improve product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
- Sustain rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
Qualifications/Requirements:
- Minimum of ND, HND, B.Sc Msc in any field
- 1-3 years cognate experience
- Able to establish and cultivate relationships with our company’s clients
- Excellent business awareness skills
- Ability to understand implications of business decision
- Well-organized
- Respond well to customer queries
- Strong client management skills
- Display orientation to profitability and able to align work with strategic goals
- Excellent verbal and written communications skills
- Ability to speak clearly and persuasively in positive/negative situations
- Listen and get clarification
- Presentation and proposal development skills
- Ability to deliver presentations in front of varying audiences if needed
- Ability to work under less or no supervision.
Skills:
Financial Planning and Strategy, Marketing Concepts, Positioning, People Management, Territory Management, Sales Planning, Competitive Analysis, Understanding the Customer, Product Development, Client Relationships, Creative Services.
Note:
Job is opened for the states only
We only accept applications from Osun, Kwara, Ekiti, Oyo State only
Method for application:
Forward a detailed CV to [email protected]
Application deadline:
February.
Osun, Kwara, Ekiti, Oyo State Job Opening
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