A Worldclass Multispe…t Hospital seeks to fill the below positions
QUALITY MANAGER
DETAILS:
As a member of the healthcare team, the Quality Manager will work closely with the various departments to ensure that clinical and non-clinical processes are conducted in accordance with guidelines and regulations. The incumbent will be responsible for designing and coordinating quality enhancement activities in the hospital.
ROLE AND RESPONSIBILITIES
Responsible for designing and implementing quality enhancement programs
Ensuring good quality non-clinical services like infection control, security, diet etc
Review, evaluate, analyze and interpret data related to quality care from internal sources and external agencies.
Review all mortality cases for potential quality of care concerns and manage the occurrence database.
Assist departments in identifying and investigating problems / opportunities to improve patient care and services. Ensures that corrective actions are taken and monitored to determine effectiveness.
Functions as a “consultant” resource for designated medical staff and hospital departments to ensure integration of hospital wide quality enhancement initiatives.
Works with various committees and departments on quality enhancement goals and objectives consistent with the hospital’s philosophy and long-term plans.
Ensuring clean surroundings, OPD Areas, Wards, Labour Room, OT and Patient amenities and outsourced services;
Periodical assessment of hospitals on quality check list and arrive at a score for the facility;
Identification of gaps, develop action plan under the guidance of in- charge of the hospital and monitor compliance;
Ensuring that the hospital meets all regulatory compliances
Other duties, functions and responsibilities as may be assigned by management
Attributes Sought:
A bright autonomous mind, social media savvy and a philosophy of collaboration and teamwork.
A self-starter, results-oriented personality.
Tolerance for complex, ambiguous environments, including a matrix management structure.
Organized, detailed and personable
QUALIFICATIONS
Graduate of Clinical or Nursing Science.
Minimum 5 years Quality assurance experience
Strong interpersonal and management skills
Excellent analytical and research skills
Possess presentation, written and verbal communication skills.
PREFERRED:
Quality assurance exposure in the healthcare industry. Hospital experience preferable.
Professional qualification in Healthcare Quality / Post graduate qualification in relevant field is a plus.
PROCUREMENT MANAGER, NIGERIA ECO-SYSTEM
DETAILS:
As the senior member of the Procurement organisation, the Nigeria Eco System Procurement Manager will work with work closely with the Group head of procurement as well as the various doctors of our hospitals to deliver on the procurement plan. Over the past few years, the Abraaj Growth Health Fund invested in various medical facilities that are currently being integrated. Spends are to be consolidated and tenders are to be initiated at Country level, levering on volumes and expertise.
ROLE AND RESPONSIBILITIES:
Identifying target markets and developing strategies to communicate with them
Deliver on the Nigerian strategic procurement initiatives and roll out the procurement plan.
Develop key processes, procedures and work templates at Hospital level to ensure continuous improvement and adhere to the ISO 9001 principles
Foster savings by using the procurement levers such as standardisation, optimisation, consolidation and outsourcing.
Assist in building the category management plan
Ensure continuous supply of medical supplies whilst minimising inventory costs.
Co-ordinate tenders and negotiate with vendors as required.
Co-ordinate the effective resolution of vendor queries & other finance related issues. Assist in the sourcing of products as required.
Chair the Nigeria Eco System procurement committee
Implement the supplier performance management plan; roll out KPIs and report on performance of suppliers.
Manage price agreements and contracts as required.
Assist in Oracle system roll out throughout our facilities on the procurement agenda.
Attributes Sought:
A bright autonomous mind, social media savvy and a philosophy of collaboration and teamwork.
A self-starter, results-oriented personality.
Tolerance for complex, ambiguous, and ever-shifting environments, including a matrix management structure.
Ability to lead projects and people to deliver
QUALIFICATIONS:
Post graduate qualification is a must, preferably in business, supply chain, procurement or equivalent field
Minimum 5 years Procurement experience in Multinational companies.
Advanced Excel skills (pivot tables, Vlookup but not limited to)
Demonstrated ability to achieve cost savings.
Proven track records of designing and implementing procurement policies and procedures
Demonstrated ability to manage procurement projects from design to implementation and follow up
Preferred:
Procurement exposure in the healthcare or medical devices & pharmaceuticals industries
Chartered of instituted of Procurement and Supply (CIPS) qualification would be a definite advantage.
MARKETING MANAGER
DETAILS:
The Marketing Manager is a key member of the Business Development team whose primary role is promotion of company’s brand and services to the consumer and medical audiences. This covers all internal and external corporate communication, the planning and execution of marketing functions, including marketing content and materials; media presence monitoring and follow-up, as well as marketing campaigns and any type of public event.
Role and Responsibilities:
Create and implement Marketing plan within budget, in conjunction with overall business strategy
Ensuring effective, branded marketing communications including marketing materials with appropriate content, the company website, print communication and social media. Ensuring effective communication internally as well
Manage projects such as PR events, launches, Marketing campaigns, medical fraternity events, clinical shows and exhibitions
Liaise with and manage all external agencies, such as PR, Creative, On-line, Media Buyers, Medical Publications
Liaise with all department Managers in-house, in creating marketing pieces for different areas e.g. GP Booklet, Patients Booklet etc. Ensure effective communication with same
Maintain awareness of competitor activity and general healthcare updates
Protects Organization by delivering media reports and by keeping information confidential
Assists in recruitment, training, mentoring and supervision of commercial executives
Works closely with Business development team to support programs and initiatives with specific focus on adding business value in the long term.
Assess risks and make recommendations for mitigation
Monitor market trends, exploring ways of improving existing products and services, and increasing profitability
Identifying target markets and developing strategies to communicate with them
Manage creation and distribution of Internal Newsletter (Spotlight on Staff) for internal communication within hospital.
Analysis of the effectiveness of all marketing efforts and traffic analytics, delivering timely reports which document and quantify the impact of marketing efforts
Attributes Sought:
A bright creative mind, social media savvy and a philosophy of collaboration and teamwork.
Expert in Internet and social media strategy with a demonstrated track record of media and content development, as well as meeting business growth targets
Demonstrate technical marketing skills and company product knowledge
A self-starter, results-oriented personality
Tolerance for complex, ambiguous, and ever-shifting environments, including a matrix management structure
High level of knowledge of Hospital clinical services
QUALIFICATION:
Degree Marketing related qualification
Minimum 5 years’ experience in Marketing/ Business Development at middle management level
Strong interpersonal and management skills
Excellent analytical and research skills
Possess presentation, written and verbal communication skills
PREFERRED:
Strong technical marketing background in the healthcare industry and social media savvy
Prior experience as Marketing Manager in a top-class hospital
A solid portfolio of created/managed websites; solid social media marketing experience;
Valued: knowledge and contacts in advertising and media agencies, as well as with creative professionals.
COMMERCIAL MANAGER
DETAILS:
The Commercial Manager is a key member of the hospital’s Business Development team whose primary role is responsibility for all sales and commercial related activities. With strong emphasis on HMOs.
ROLE AND RESPONSIBILITIES:
Identify new commercial opportunities to add value and increase company growth
Analyze sales and other reports that give insight into ways to improve performance
Coordinate commercial relationship, initiate new liaison, manage and resolve contract and other issues as they arise with
Health Maintenance organizations
Governmental and non – governmental organizations
Corporate and private clients’ accounts and International accounts
Clinical referral network
Develops in-depth, detailed analysis and reports on target organizations, identifying their needs, as well as defining adequate healthcare service proposals, fee schedules, and contract/agreement drafts
Maximizes the productivity of signed agreements by continuously monitoring customer’s needs and use of our services, by working with client to accelerate patient access and use of our facilities, and by detecting service failures and patient complaints to follow up for immediate redressing
Maintains systematic records of Customer Relations Management as per company standards, reporting and acting on client & customer exceptions, opportunities, risks, and contingencies as per policy and guidelines
Protects Organization by keeping information confidential
Works closely with Business development team to support programs and initiatives with specific focus on adding business value in the long term
Develop detailed plans for expansion and business development as per Business Development Director guidelines, proposing specific performance and business growth targets
Assists in recruitment, training, mentoring and supervision of commercial executives
Assess risks and make recommendations for mitigation
Attributes Sought:
An entrepreneurial mindset and a philosophy of collaboration and teamwork.
A self-starter, results-oriented personality
Extrovert, socially oriented personality combined with highly organized, record-keeping, and detail-oriented personality
High tolerance for complex, ambiguous, and ever-shifting environments, including a matrix management structure
Qualification:
Degree in Business or similar/related qualification
Minimum 5 years’ experience in Commercial / Business Development at middle management level in the local market
Strong negotiation and management skills
Excellent analytical and research skills
Possess presentation, written and verbal communication skills
Highly organized and disciplined to maintain detailed records and programs
A impeccable appearance and presentation, as well as charisma and professional reputation to adequately represent Evercare brand, mission, and vision.
PREFERRED:
Strong networks in the healthcare market.
Prior experience working in a leading HMO as a Commercial Manager
Demonstrated track of sales growth
TO APPLY
Click on Job Title below:
QUALITY MANAGER
PROCUREMENT MANAGER, NIGERIA ECO-SYSTEM
MARKETING MANAGER
COMMERCIAL MANAGER
DUE DATE: 5 February, 2018
Job Vacancies at a Worldclass Multispecialist Hospital, Thursday 18, January 2018
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