God is Good Motors (GIGM) Recent Job Opening – Apply Now!

God is Good Motors (GIGM) – Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings.

From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria’s travel land-scape. We are recruiting to fill the position below:

 

Job Title: Terminal Operations Manager

Job Location: Lagos



Details

• Ensures all Experience Officers remit accurate “sales” to the accountant.


• Proactively attend to guest’s questions and queries and deliver high standard of customer experience.


• Identify opportunities to improve the interface and our service to Guests and relay the potential to Field Operations for follow up


• Ensure all employees within the terminal comply strictly with the policies and procedures of the organization. E.g. resumption time, dress code, professionalism towards guests etc


• Promote GIGM services to encourage greater use of online booking platforms (Website and App).


• Liaise and negotiate with different stakeholders including local authorities, regulatory bodies, highways authorities and reps of host community.


• Develop and implement terminal staff shift schedule in compliance with standards set by Management.


• Ensure day to day terminal operations run smoothly.


• Ensure scheduled service timelines are strictly adhered to, minimize disruption and resolve any unscheduled delays.


• Coordinate the activities of the terminal operations staff to ensure available buses are assigned to routes, positioned and moved efficiently and effectively


• Disseminate information as communicated by Management to terminal staff members


• Communicate shortage or surplus of buses at the terminal to the Control Unit.


• Ensure all buses blown to the terminal are effectively tracked in transit.


• Resolve minor grievances or disputes that do not require escalation.


• Conduct weekly price survey forwards reports to the Snr Operations Officer(s).


• Ensure the terminal facilities are efficiently cleaned and maintained.


• Ensure the terminal meets its performance and safety targets


• Ensure the timely use of appropriate software/ tools for all operational processes.


• Perform other duties as required or as assigned.

How To Apply

Interested and qualified candidates should forward their CV to: [email protected] using the “Job Title” as subject of the email.

source: http://jobcenternigeria.com/god-is-good-motors-gigm-recent-job-opening-apply-now-4/