Job for an IT Technical Support Officer at Enterprise Communication Limited

Enterprise Communication Limited is currently recruiting suitably qualified candidate to fill the position below:

 

 

Job Title: IT Technical Support Officer
Location: Lagos
Duties and Responsibilities

• Provide technical assistance with computer hardware and software


• Resolve issues for staff via phone, in person, or electronically


• Create and maintain tips and tricks solutions for online database and web site


• Provide introductory on-line & classroom training for company products


• Resolve technical issues in a timely manner using available resources within the company.


• Log bugs and enhancement requests


• Perform hardware and software installations, configurations and updates as needed

Requirements

• Excellent customer service skills


• Strong troubleshooting and critical thinking skills


• In depth knowlegde of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365


• Education Qualification: HND/B.Sc, additional qualifications is a plus.


• Associate’s Degree in Computer Science or Management Information Systems (MIS)

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] clearly indicating the “Job Title” as subject of your mail

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source: https://jobcenternigeria.com/job-for-an-it-technical-support-officer-at-enterprise-communication-limited/