Claims Officer needed at Konga

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Job Title: Claims Officer

Location 
Lagos

Job Field
Administration, Secretarial, Insurance

Job Description   
The Claims Officer will decide whether an insurance company will settle a claim and manage the claim through to payment.

Duties & Responsibilities   
Manage, prepare and assess claims
Ensure claims are settled in accordance with policy and company guideline
Liaise with after-care team when needed
Apply creative problem-solving to selected claims, while adhering to policy definitions and regulations
Develop and maintain relationships with range of stakeholders
File claims electronically using the claims portal
Thorough documentation and general office administration

Skills & Competencies   
Previous claims filing experience
Must pay attention to details
Excellent customer service skills in the areas of: problem-solving, task prioritization and follow-up
Ability to work well in a team environment; collaborate with internal and external resources in order to gain credibility with senior management
Effective oral and communication skills
Computer skills, planning and administrative skills

Qualifications & Experience   
Previous claims filing experience
Must pay attention to details
Excellent customer service skills in the areas of: problem-solving, task prioritization and follow-up
Ability to work well in a team environment; collaborate with internal and external resources in order to gain credibility with senior management
Effective oral and communication skills
Computer skills, planning and administrative skills
First degree in a numerate discipline

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Claims Officer needed at Konga