Massive Jobs at RS Hunter Limited

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Massive Jobs at RS Hunter Limited

Established in 2008 with a clear vision “to be the preferred HR Business Partner”, our team has expertise in
relevant areas which drives our approach to offer our clients value in developing their human resources and change management initiatives.
At RS Hunter, we believe our clients have the resources, what we do is to galvanise, advice, and partner with our clients to understand the peculiarities of their businesses and then offer the best HR solutions and strategies that work.Our objective is to focus on creating an overall people driven value through training, expert HR advisory services and value enhancement to our clientsin small business medium sector range while providing support to larger organisations in the areas of recruitment and executive selection

Operations Manager

 

Job Description

• Work with the Managing Director to develop and implement the company business development strategy for our different market segments.


• Maintain and further develop our Online Channel Partner relationships with retail  partners such as Jumia, Konga, Kaymu, Dealdey etc, from product registration to order processing, delivery of goods, invoicing, marketing and general relationship management for revenue growth


• Manage the support processes such as warehouse management, office administration and HR matters.


• Develop other key retail channels for distribution of goods, e.g, Key Accounts, supermarkets, party channel etc.


• Develop incremental wholesale channels to drive profitable & scalable growth.


• Provide regular feedback to the business on improvements to our products that would enhance revenues.


• Responsibility for developing the reporting templates of the organization and ensuring that they are submitted on agreed periodic intervals..


• Manage the sales team with a view to maximising our revenues, profits and market penetration.


• Develop and implement online selling tools.


• Exceed personal and team targets for incremental growth


• Develop and implement SMART plans to ensure maximum revenue generation


• Build a pipeline of potential customers and develop through the sales cycle


• Initiate and attend promotional events to drive brand awareness and revenue growth


• Develop a high level of market knowledge and ensure that this is shared across the team and within the organisation


• Ensure proactive and effective communication at all levels both internally and externally


• Define performance standards, update/maintain them


• Set individual and team objectives and review at regular meetings


• Lead by example in keeping team focused, aggressive, motivated and rewarded

HR Analyst

 

Job Description

• Work closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;


• Assist in recruiting staff – this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;


• Develop and implement policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management;


• Prepare staff handbooks;


• Advise on pay and other remuneration issues, including promotion and benefits;


• Undertake regular salary reviews;


• Administer payroll and maintaining employee records;


• Deal with grievances and implementing disciplinary procedures;


• Develop with line managers HR planning strategies which consider immediate and long-term staff requirements;


• Plan and sometimes deliver training – including inductions for new staff;


• Maintain the personal records of employees on matters such as wages, superannuation, leave and training, and prepare associated management reports


• Help implement organizational changes


• Take part in strategic management.

Administrative Secretary

 

Job Description

• Read and analyse incoming memos, submissions, and reports in order to determine their significance and plan their distribution


• Open, sort, and distribute incoming correspondence, including faxes and email


• Conduct research, compile data, and prepare reports for consideration and presentation by the management team


• File and retrieve corporate documents, records, and reports


• Greet visitors and determine whether they should be given access to specific individuals


• Prepare responses to correspondence containing routine inquiries


• Perform general office duties such as ordering supplies, maintaining records, management systems, and performing basic book keeping work


• Prepare agendas and make arrangements for meetings


• Make travel arrangements for the Managing Partner and staff


• Attend, record and distribute minutes of meetings


• Coordinate and direct office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives


• Manage and maintain executives’ schedules


• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spread sheet, database, and/or presentation software


• Set up and oversee administrative policies and procedures for offices and/or organizations

Executive Assistant

 

Job Description

• Manage multiple projects as assigned by the MD


• Ensure statutory requirements are identified and met


• Maintain and develop systems, procedures and records in line with the organization’s


• policies and objectives


• Coordinates calendar, travel, meeting, and schedule arrangements for the MD, business partners, and customers


• Works closely with other team members to ensure the MD’s preparation for meetings, presentations or other engagements


• Provides a bridge for smooth communication between the MD’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff


• Administrative and functional activities include but are not limited to:

Ø  Taking phone calls
Ø  Maintaining personal and business files
Ø  Corporate record keeping for multiple entities
Ø  Supporting marketing and strategic planning activities
Ø  Note taking and creating documentation
Ø  Filing, storage and retrieval of business and personal activities

• Handles financial and accounting matters for the MD with confidentiality


• Prepares and sends business and private correspondence


• Coordinates operations of MD’s office including:

Ø  Document preparation & control
Ø  Internal communications
Ø  General office maintenance to improve costs and effectiveness

• Carries out responsibilities with professionalism, respect for others, in accordance with the organization’s policies and applicable laws


• Any other duties as assigned.


• Key Deliverables: Efficient and smooth operation of MD’s office

Customer Service Executive

 

Job Description

• Assisting in the development of and maintenance of a customer oriented culture to enable the company deliver high quality international relocations, removals, freight forwarding and storage services to its varied clientele


• Facilitating communication and information flow between the company and the customers in liaison with international coordinator, sales & marketing, Import Operations, Export and removals and Quality Assurance Managers.


• Identify trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments


• Responding to customers esquires and providing relevant information to promote the company services to its varied customers.


• Monitoring and managing the performance of the customer base by maintaining effective and qualitative customer relations with clients on their shipments


• Arrange for collection of necessary customs clearing documents at customer’s request.


• Maintaining of accurate and accessible filing of customer paperwork (internal records, files and databases) to ensure efficient retrieval of information.


• Providing support in the setting up and execution of meetings to improve management communication with internal and external customers.


• Receiving orders from customers and verifying accuracy and acceptability of their requirements.


• Provide weekly customer reports. Resolving all customer esquires or problems and complaints.


• Interfacing with export and import operations departments to ensure timely and acceptable completions dates for all shipment entrusted to the care of the company.


• Ensuring that all invoicing is up to date and completed within the required time frame.


• Any other duties as may be assigned by management that covers company’s scope of service.

Recruiting Specialist

 

Job Description

• Ensuring that all vacancies are advertised through the most effective channels. Newspapers, RS Hunter Job site etc. 


• Ensuring that the RS Hunter CV database is well organised and adequately populated.


• Ensure all vacancies are filled within agreed timelines with clients


• Managing the company ATS


• Ensuring that the RS Hunter CV database is well organised and adequately populated.


• Develop relationships with 3rd party recruitment partners


• Identifying, reviewing, and advising on tasks related to recruitment process to meet Clients requirements.


• Record keeping of all RS Hunter engagements. Retainers, Projects, Recruitment Agreements etc.


• Following up on invoices and agreed Service fees when due based on retainer agreements.


• Scheduling and planning pre-  referral interviews for candidates


• Managing all assessments and test activities for clients. This includes planning logistics and execution


• Client Engagement meetings. The recruiting consultant will be expected to attend presentation meetings with clients to sell the RS hunter value proposition.

Customer Service Executive

 

Job Description

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints


• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications


• Follow up to ensure that appropriate actions were taken on customers’ requests


• Refer unresolved customer grievances or special requests to designated departments for further investigation


• Operate as the lead point of contact for any and all matters specific to your customers


• Build and maintain strong, long-lasting customer relationships


• Develop a trusted advisor relationship with key customers, stakeholders and executive sponsors


• Ensure the timely and successful delivery of our solutions according to customer needs and objectives


• Forecast and track key account metrics


• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment


• Assist with high severity requests or issue escalations as needed

Operations Supervisor

 

Job Description

• Lead and develop team leaders or travel consultants in delivering travel agency operational services at agreed service levels consistent with company standards while optimising performance


• Proactively identify and implement solutions to constantly improve service levels and performance


• Oversee the company’s local Call Management System to improve operations efficiency and optimise client service delivery.


• Guide, rectify and lead the team to perform world class travel solutions


• Handle the complete operations of the business including business development and revenue management


• Provide management and motivation to the operations team.


• Ensure a high level of cooperation/communication between teams, among the operations functions and with all functions in the organisation. (e.g. account management, finance, sales and IT)


• Lead, coach, mentor and empower direct reports to meet the operational goals


• Manage, motivate and provide direction to direct reports to achieve agreed targets.


• Maximise team productivity through ongoing reporting, feedback and counseling


• Goal setting, review and appraisal process of team leaders


• Constantly drive direct reports to achieve their personal and team KPI’s. Monitor and provide feedback on a daily and weekly basis.


• Complete monthly individual reviews with direct reports and frontline travel consultants covering their KPI’s and defining resulting action items and/or personal development plans.


• Provide performance counseling where necessary, both reactively to improve performance and proactively to foster professional development.


• Monitor and report on all issues pertaining to the operation, escalating and closing off all risks


• Assist in the development of operational policies and procedures


• Manage Client Service Levels


• Provide the highest levels of service delivery to clients and stakeholders.


• Manage daily service levels across all communications channels:


• Telephone and email service factor monitored and met


• Transaction processing time, i.e. turnaround time


• Online booking tool adoption and awareness


• Ensure, in coordination with account management, that all team members are aware of client travel policy and service level requirements and participate in client meetings when required.


• Ensure all transactions are charged and that open transactions are investigated and processed in a timely manner


• Create a Customer First culture and manage culture Change


• Provide and maintain a safe working environment, equipment and systems of work

Sales Executive

 

Job Description

• Increase sales by establishing relationships with existing prospects as well as new potential customers to obtain their constant patronage


• Responsible for closing orders by communicating with current prospects and new customer prospects to sell our existing product by creatively communicating its unique features and benefits


• Provide feedback on existing product to Sales & Marketing Management for future modifications and enhancements


• Achieve assigned orders and sales objectives


• Always the organization in a positive, professional manner and thereby sell yourself, the company and our product.


• Provide demonstrations on a regular basis to potential customers


• Attend various trade shows, seminars and conferences to promote the Organization and its products

Sales Executive

 

Job Description

• Increase sales by establishing relationships with existing prospects as well as new potential customers to obtain their constant patronage


• Responsible for closing orders by communicating with current prospects and new customer prospects to sell our existing product by creatively communicating its unique features and benefits


• Provide feedback on existing product to Sales & Marketing Management for future modifications and enhancements


• Achieve assigned orders and sales objectives


• Always the organization in a positive, professional manner and thereby sell yourself, the company and our product.


• Provide demonstrations on a regular basis to potential customers


• Attend various trade shows, seminars and conferences to promote the Organization and its products

Finance Manager

 

Job Description

• Help draw up plans for future personnel needs


• Recruitment and Selection


• Provide staff training and development


• Operate pay and benefits policies


• Counsel staff about any problems they may have, either at work or personally


• Oversee employee services such as health and safety as well as sports and social facilities


• Assist in performing all tasks necessary to achieve the organization’s mission and help execute staff succession and growth plans


• Train the Finance Unit and other staff on raising awareness and knowledge of financial management matters


• Work with the President/CEO on the strategic vision including fostering and cultivating stakeholder relationships on city, state, and national levels, as well as assisting in the development and negotiation of contracts


• Participate in developing new business, specifically: assist the CEO and COO in identifying new funding opportunities, the drafting of prospective programmatic budgets, and determining cost effectiveness of prospective service delivery


• Assess the benefits of all prospective contracts and advise the Executive Team on programmatic design and implementation matters


• Ensure adequate controls are installed and that substantiating documentation is approved and available such that all purchases may pass independent and governmental audits


• Provide the COO with an operating budget. Work with the COO to ensure programmatic success through cost analysis support, and compliance with all contractual and programmatic requirements. This includes: 1) interpreting legislative and programmatic rules and regulations to ensure compliance with all federal, state, local and contractual guidelines, 2) ensuring that all government regulations and requirements are disseminated to appropriate personnel, and 3) monitoring compliance


• Oversee the management and coordination of all fiscal reporting activities for the organization including: organizational revenue/expense and balance sheet reports, reports to funding agencies, development and monitoring of organizational and contract/grant budgets


• Oversee all purchasing and payroll activity for staff and participants


• Develop and maintain systems of internal controls to safeguard financial assets of the organization and oversee federal awards and programs. Oversee the coordination and activities of independent auditors ensuring all audit issues are resolved, and all compliance issues are met, and the preparation of the annual financial statements is in accordance with the federal, state and other required supplementary schedules and information


• Attend Board and Subcommittee meetings; including being the lead staff on the Audit/Finance Committee


• Monitor banking activities of the organization


• Ensure adequate cash flow to meet the organization’s needs


• Serve as one of the trustees and oversee administration and financial reporting of the organization’s Savings and Retirement Plan


• Investigate cost-effective benefit plans and other fringe benefits which the organization may offer employees and potential employees with the goal of attracting and retaining qualified individuals


• Oversee the production of monthly reports including reconciliations with funders and pension plan requirements, as well as financial statements and cash flow projections for use by Executive management, as well as the Audit/Finance Committee and Board of Directors


• Assist in the design, implementation, and timely calculations of wage incentives, commissions, and salaries for the staff


• Oversee Accounts Payable and Accounts Receivable and ensure a disaster recovery plan is in place


• Oversee business insurance plans and health care coverage analysis


• Oversee the maintenance of the inventory of all fixed assets, including assets purchased with government funds (computers, etc) assuring all are in accordance with federal regulations

Accountant

 

Job Description

• Prepares asset, liability, and capital account entries by compiling and analyzing account information


• Documents financial transactions by entering account information


• Recommends financial actions by analyzing accounting options


• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports


• Substantiates financial transactions by auditing documents


• Maintains accounting controls by preparing and recommending policies and procedures


• Guides accounting clerical staff by coordinating activities and answering questions


• Reconciles financial discrepancies by collecting and analyzing account information


• Secures financial information by completing data base backups Maintains financial security by following internal controls


• Prepares payments by verifying documentation, and requesting disbursements


• Answers accounting procedure questions by researching and interpreting accounting policy and regulations


• Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions


• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends


• Maintains customer confidence and protects operations by keeping financial information confidential


• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies


• Accomplishes the result by performing the duty


• Contributes to team effort by accomplishing related results as needed

Product Development Manager

 

Job Description

• Assist with managing the product development process from the concept phase to the post-launch analysis phase


• Involvement in new product concept brainstorming meetings


• Primary liaison with overseas vendors for Product Development


• Negotiate pricing


• Set up item number and other development information in item master while updating and maintaining it


• Ensure the accuracy of product and packaging samples and seek approvals required


• Approves the final product


• Guarantees deadlines are met to obtain samples for tradeshows & licensor


• Initiates collateral requests within the Creative Department and/or with outside service vendors


• Works with Quality Compliance department regarding compliance issues

Method of Application
Interested and suitably qualified candidates should click here to apply online.

Massive Jobs at RS Hunter Limited