We’re a leading international bank, with more than a 150-year history in some of the world’s most dynamic markets. We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East. With 1,600 branches and offices in 70 countries, we offer exciting and challenging international career opportunities.
MORTGAGE SPE…T
JOB DETAILS
•To plan, manage, lead and direct the Mortgages business within Retail Clients
•To manage E2E mortgage TAT
•To manage the E2E mortgage security perfection process up until deed of legal mortgage has been granted and released
•To drive efficiencies to better deliver products and services to clients.
•Responsible for acting in a senior capacity as part of the operations team and creating effective controls/maintaining procedures for mortgage perfection operations activities
•Meets mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving mortgage problems; identifying mortgage loan system improvements.
•Liaise with Country Operations Team in the mortgage perfection process from processing to closing
•Mortgage clients’ queries. Handle all matters relating to account servicing including complaints, inquiries.
•Liaison with clients on status of mortgage perfection
AD-Hoc-
•Understand the Mortgages Product Specifications and CAD’s where you identify gaps or inconsistence with Business strategy advise the product team for correction.
•Recommend any changes required to meet target customer segments’ expectations and ensure compliance with Bank policies and guidelines.
•Data mining existing customer database to better understand customer profiles and behaviour to profitably exploit opportunities
•Ensure Mortgage loans are processed within agreed Turn-around-times from application stage to BFL issuance
•Manage the Security Perfection Status monthly report
AUDIT MANAGER
ROLE PURPOSE
1.To assist the Head of Audit in
•Providing a view on significant risks within the Bank and an assessment as to whether these risks are being adequately managed and escalated appropriately.
•Preparing Country Audit Needs/Risk Assessments and detailed audit plan.
2. To lead and participate in internal audit engagements of diverse business units or functions of the Bank.
KEY RESPONSIBILITIES
. Support the Head of Audit in understanding the business strategy, plans, products, performance and risk-related issues at business unit level.
. Perform, support or lead the planning, fieldwork, and reporting of internal audit engagements (country and functional audits) in line with Group Internal Audit methodology.
• Support the delivery of the agreed audit plan for the Bank; understanding the key audit issues arising and escalating any significant audit findings that is unresolved.
•Adopt an anticipatory approach to risk assessment through stakeholder communication/engagement and monitoring of the external environment to improve audit planning
•In conjunction with other team members, attend Business Operational Risk Forum/Function Operational Risk Forum meetings and contribute effectively to discussions on risk and control issues.
•Build relationships across the Bank to understand issues and identify areas for improvement in the control environment.
•Share best practice to improve the control environment including recommendations to the Head of Audit.
QUALIFICATIONS AND SKILLS
•Minimum of a 2nd Class degree in a relevant course with professional accounting/auditing qualification.
•At least 10 years experience ( at least 3 years in the internal audit of a Bank)
•Good communicator (oral and written) with an ability to gain the respect from peers, management and other stakeholders
•Confident and courageous to raise concerns and issues with Head of Internal Audit.
•Self motivated and able to work with minimum supervision; escalating issues appropriately and in a timely manner;
•Team player and able to work effectively with diverse stakeholders.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required
Relationship Manager, Priority
In/outbound ETB advice & sales
▪Client deepening and retention
▪Portfolio of “high-value” Priority Clients besides other clients
▪Engage Priority & hidden affluent in advisory conversations with analytics support and collaboration with Wealth Spe…ts
▪Meet clients when required (ie once a month)
▪Prepare and educate clients to interacting via Mobile/Web, Client Centre
▪Covers for members of Priority Team when they are not available (team)
NTB referrals from clients
▪Acquire and activate new clients referred from ETB clients
. Methodically engage (remote)
Needs/anchor products
▪Individual banking products (Deposits, Wealth Products, Mortgage, CC)
▪Have complete knowledge of the clients in terms of the profile & assets
▪Create analytics-backed next best conversation
2. Meet & deep sell (remote & in person)
▪Meet in person to meet advisory needs(once a month/quarter)
▪Connect client with spe…ts
▪Set up products
▪Conduct/connect for periodic KYC
▪Conduct fulfillment & activate
3. Service (remote)
▪As needed by clients
▪Refer most servicing activities to Client Service Managers
1. Connect & prepare (remote)
Needs/anchor products
▪PL, CASA, CC, Wealth Products
▪Connect & start up referred leads
▪Explain proposition & requirements in full
2. Meet, deep sell & train (in person)
▪Meet, listen and determine further needs
▪Set up anchor products & initiate cross-sell
▪Conduct/connect for KYC
▪Educate and conduct initial set up for Mobile/Web, ATMs, Client Centre, and Branch
▪Conduct fulfillment & activate
TO APPLY
Click on Job Title below:
RELATIONSHIP MANAGER, PRIORITY
Standard Chartered Bank Job Vacancies, Thursday 27, August 2015
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