Business Manager at RS Hunter

At RS Hunter, we believe our clients have the resources, what we do is to galvanise, advice, and

partner with our clients to understand the peculiarities of their businesses and then offer the best HR solutions and strategies that work.Our objective is to focus on creating an overall people driven value through training, expert HR advisory services and value enhancement to our clientsin small business medium sector range while providing support to larger organisations in the areas of recruitment.

Business Operations Manager

Job Description

Job Purpose
To ensure total client satisfaction through the effective coordination of all the processes that are involved in the supply chain management and logistics process within the branch. He/ She must be aware of any outside influences that may affect the business processes such as legislation and policies.

Duties and Responsibilities

• Develop and maintain relationship with customers


• Liaise and negotiate with customers


• Conduct surveys of consignment at client’s site


• Ensure clients contract requirements are understood and utilized to meet business expectations


• Develop business by gaining new contracts, analyze logistical problems and produce new solutions


• Ensure that consignments are moved safely and in a timely manner utilizing appropriate equipment and tools


• Maximize profitability through efficient customer service, effective and prompt communication and follow-up on all customer transactions


• Resolve or escalate issues affecting the customer, staff, or senior management


• Continually try to improve and develop business performance within the constraints of legislation, fuel costs and rising environmental pressures


• Document and report monthly orders received/ shipped/ delivered


• Ensure accurate record preparation and keeping of all operational documents


• Ensure strict adherence to the Standard Operating Procedure of the branch


• Track transportation costs for relocation orders and vans and draws plans to reduce them accordingly


• Work with management to develop a business plan and goals for the branch


• Ensure safety methods, practices and programs are implemented and maintained


• Develop cost reduction plans and supervises action on them


• Allocate and manage staff resources based upon changing needs

Knowledge Skills / Attributes Required

• Bachelor’s degree or equivalent


• Experienced Manager with proven Operational and Commercial success with a reputable Logistics and Supply Chain Management Company


• Good negotiation Skill


• Possess a good understanding of Microsoft Suite


• Excellent communication skills are essential

Method of Application

Business Manager at RS Hunter