The British Council is the world’s leading cultural relations organization and creates opportunities for people in the UK and worldwide to understand each other, to work together and learn from one another. We see this as crucial to building secure, more prosperous and sustainable futures for us all. We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the rest of the world.
CUSTOMER SERVICE/EXAMINATIONS ASSISTANT
VACANCY DESCRIPTION
Post is Pay band 2/Temporary contract (October 2015 – February 2016)/open to internal and external candidates/post is in Abuja/applicants must have the right to work and live in Nigeria.
British Council is seeking an energetic and enthusiastic professional to support Examination Services in Nigeria in delivering exams and tests and to maintain them at the highest professional standards as set out in the British Council’s EQCA (Examination Quality & Compliance Standards), examinations boards and partner standards.
See the role profile for more information on role accountabilities.
Applicants must have experience
Dealing with customers and enquiries in a service environment and providing service within quality standards.
Working quickly and accurately to tight deadlines. -Experience in administering examinations.
Experience of managing/supervising a group of people to achieve a specific purpose.
Vacancy announced: 17th September 2015
Announcement ends: 23:59 UK time 24th September 2015
Relevant document
Role Profile
BC Core Skills.pdf
BC Behaviours.pdf
Region
Sub Saharan Africa
Country
Nigeria
Location
Abuja
Department
English & Exams
Job Category
Exams
Pay Band
Locally appointed Grade J
DUE DATE: 24 September, 2015
The British Council Vacancy, Monday 21, September 2015
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