Vacancy at Oracle Corporation (Engineer)

Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company specializes in developing and marketing computer hardware systems and enterprise software products – particularly its own brands of database management systems. As of 2011, Oracle is the second-largest software maker by revenue, after Microsoft.

Job Title: ACS Senior APPS DBA Engineer -Systems Analyst 3-Support

Location 
Lagos

Job Field
Engineering , Technical, ICT, Computer

Role
Recognized as an expert in E-business applications and its Technology components with hands-on skills in the following areas:
E-business Release 11i . R12.
RAC Database 10g, 11g with E-business Environment.
Apps DBA daily operational tasks.
E-business Platform Migration and High Availability Solutions
10g/11g Database , Data Guard , RMAN , Web-logic
Performance Tuning for Database and E-Business Suite.
E-Business Suite workflow components, configuration and tuning
Installing, upgrading and administrating Oracle technology stack in line with the clients requirements
Executing reviews and gathering Data as defined by the ACS Service Portfolio
Technical assistance with software installations
Proactively alerting customers to product developments and issues Delivering technical presentations
Delivering reactive technical support in a timely manner
Problem analysis and investigation
Providing and verifying problem workarounds or patches
Researching and responding to technical inquiries

Qualification
Computer Science or related degree discipline
6-10 years experience with E-business 11i/R12
Ability to travel on frequent basis.
Good command of English language
Excellent problem solving and analytical skills
Self motivated and resourceful
Excellent written and verbal communication skills
Ability to work as a team player as well as on own initiative
Ability to work under pressure in escalated situations
Good presentation skills
Willingness to travel during week to work on customer sites
Oracle Certified Professional qualification an advantage

Detailed Description and Job Requirements
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Job duties are varied and complex utilizing independent judgement. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.

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Vacancy at Oracle Corporation (Engineer)