StreSERT is a professional services organisation that offers quality stress-free solutions to corporate
organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.
Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competencies to proffer the needed solutions.
SALES CUSTOMER SERVICE EXECUTIVE (POWER TOOLS & EQUIPMENT)
Our client is a pacesetter in the supply of equipment, technology, and services; this includes Mobility Solutions, Energy, Industrial & Building Technology etc. As a result of expansion, they require the service of a Sales Customer Service Executive with experience from a similar sector.
Job Summary:
The hired applicant will accomplish Relationship/ Account Management activities by accomplishing sales; relating with external and internal customers, close sales deals as well as sign on new customers, serve existing customers professionally and ensure they are retained, work with the sales team and increase the business bottom line.
Job Details:
- Identify and acquire new customers; Execute customer relationship plans
- Respond promptly to customer enquires; Take customers’ orders and ensure its delivery to site
- Build and maintain relationships with customers (Dealers, Corporate Accounts and Distributors) to ensure satisfaction
- Ensure optimal customer service experience at every client interaction
- Coordinates with the different departments in-house (sales, logistics, production, etc) taking job orders, enquires/ request and quickly take appropriate steps with the ware house.
- Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
- Adhere to Service Level Agreements (SLA) to ensure the delivery of product and services
- Achieve revenue targets across different product/ service offered by the company.
- Organise work flow to meet customer time frame
- Handle and resolve customer complains
- Any other duties of similar responsibilities assigned from time to time.
Education & Skill Requirements:
- Minimum of a university degree in a numerate of semi-numerate discipline.
- 3 – 4 years post qualification experience as a relationship officer/sales customer service executive preferably from a similar sector.
- Must have good knowledge of MS Office.
- Excellent communication and interpersonal skills
- Good customer service skills
- Good planning and organizing skills with an eye for detail.
- Excellent negotiation skills.
- Excellent listening skill; Must be detailed to the later
Salary & Application:
Salary is between N 180, 000 – N200, 000/m (depending on experience)
Qualified candidates with experience in the Power Tools & Equipment Sector should send updated CVs to ‘mgtpositions@stresert.com’ using ‘SCS – the name of present employer’ as subject of mail for example (e. g) ‘SCS – tractors- r-us’ as subject of mail before 15th November, 2015. Incorrect titled applications will not be opened.
BUSINESS DEVELOPMENT MANAGERS (POWER TOOLS & EQUIPMENT)
Our client is a pacesetter in the supply of equipment, technology, and services; this includes Mobility Solutions, Energy, Industrial & Building Technology etc. As a result of expansion, they require the services of Business Development Managers with experience in building market position for Power Tools & Equipment.
Job Summary:
The hired applicants will accomplish Business Development/ Sales activities by implementing business development plans; Build market position by locating, developing, defining, negotiating, and closing business relationships.
Job Details:
- Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
- Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
- Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
- Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
- Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
- Protects organization’s value by keeping information confidential.
- Updates job knowledge by participating in educational opportunities; maintaining personal networks; participating in professional organizations.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Required skills:
Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism.
Required Experience & Education:
Must be a graduate
MBA will be an advantage
The preferred candidates MUST have sold Power Tools & Equipment for a minimum of Six (6) years.
Salary & Application:
Salary is between N 350, 000 – N400, 000/m (depending on experience)
Qualified Business Development Managers with experience in the Power Tools & Equipment Sector should send updated CVs to ‘mgtpositions@stresert.com’ using ‘DBM – the name of present employer’ as subject of mail for example (e. g) ‘DBM – tractors- r-us’’ as subject of mail before 15th November, 2015. Incorrect titled applications will not be opened.
SALES REPRESENTATIVES (POWER TOOLS & EQUIPMENT)
Our client is a pacesetter in the supply of equipment, technology, and services; this includes Mobility Solutions, Energy, Industrial & Building Technology etc. As a result of expansion, they require the services of Sales Representatives with experience in the distribution and trade of Power Tools & Equipment.
Job Summary:
The hired applicants will accomplish Sales/Business Development activities by implementing sales plans; make sales, close sales deals as well as find and sign on new customers, serve existing customers professionally and ensure they are retained, meet sales target and increase the business bottom line.
Job Details:
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Submits orders by referring to price lists and product specification.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Maintains professional and technical knowledge by attending internal workshops; establishing personal networks; participating in professional societies.
- Keep sales records by maintaining area and customer sales.
- Contributes to team effort by accomplishing giving sales target.
Required skills:
Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales, Strong process focus/mindset.
Required Experience & Education:
- Must be a graduate
- The preferred candidates MUST have sold Power Tools & Equipment for a minimum of three (3) years.
- Preferable age should be between 25 – 30 years old.
Salary & Application:
Salary is between N 180, 000 – N220, 000/m (depending on experience)
Qualified sales representatives with experience in the distribution & trade of Power Tools & Equipment should send updated CVs to ‘mgtpositions@stresert.com’ using ‘SR – the name of present employer’ as subject of mail for example (e. g) ‘SR – tractors- r-us’ before 15th November, 2015. Incorrect titled applications will not be opened.
Method of Application
Interested and suitably qualified candidates should check preferred Job Details for MEthod of Application.
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