Marketing Executive at a Travel and Tour Company

Our client is a travel and tour organization mostly into general ticketing, tours and hotel

reservations.

TRAVEL & TOUR MARKETING EXECUTIVE

Job Summary:

Make and confirm reservations for transportation or lodging, deliver tickets, contact individuals and groups to inform them of package tours; provide tourists with travel information.

Job Responsibilities:

• Make and confirm reservations for transportation and accommodations.


• Answer enquiries regarding information such as schedules, accommodations, procedures, and policies.


• Sells and assembles tickets for transmittal or mailing to customers.


• Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.


• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.


• Prepare customer invoices and accept payment.


• Enhances and maximise on established relationships and nurture and develop new contacts and business.


• Strives to find creative and innovative methods to maximise the organizations exposure and results in the market.


• Develops credible working relationships with key interfaces – Corporate & individual in order to develop the organizations awareness and image, lead the contract negotiations and develop strong partnerships.


• Ensures clear communication framework between colleagues of other departments when applicable.


• Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often in advance.


• Deals with customer enquiries and aiming to meet their expectations.

Desired skills, Experience & Qualification:

• Be an excellent communicator


• Customer service oriented


• Be persuasive and diplomatic


• Have a good business awareness


• Must have at least two (2) years ticketing experience in a travel and tours organization


• Must be able to use the Amadeus/Sabre ticketing software


• Must be a graduate (HND/BSc)

Method of Application

Qualified applicants should send CVs to ‘recruitment@stresertservices.com’ using ‘ReservationExecutive’as subject of application.  Application closes 15th October, 2015.

Marketing Executive at a Travel and Tour Company