Hotels.ng is Nigeria’s leading hotels booking agency, connecting thousands of travellers with the best hotels available at rates they prefer anytime and anywhere in the country.
Job Title :Retention Marketing Specialist
Job Description
Hotels.ng’s service offering, like our customers, spans the country and requires expert handling with a management focus.
As a retention officer at Hotels.ng, you handle a specific part of the customer nurturing cycle – the retaining aspect.
You will understand why customers prefer to book with us and manage a process for ensuring we remain their choice when they need to book again.
You will get into the heads of a typical Hotels.ng customer, understand what he or she thinks, and how he or she makes decisions.
This job is suitable for you if you understand segmentation, identify key user behaviors, notice trends, structure and observe user interaction data.
Creativity, innovation, insight and intuitive leaps are the core of our ideal team player. As retention officer, you will work as part of a team with a central focus of ensuring our vibrant brand message sticks with our customers.
The role requires persons who are able to work without supervision and who can ideate on and initiate new ways of doing things.
Qualification Required
BA, BSc, HND
Job Category
Customer Care, Sales, Marketing
Job Location
Lagos
Method of Application:
APPLY HERE
Application Closing Date
Not Specified
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