Company Description
Coscharis Group Limited – We are a reputable conglomerate with strong presence in automobile having franchise of premium cars/vehicles and with business interests in other major sectors of the economy and recently, we have ventured into commercial agriculture
Job Title: Group Head, Customer Care
Job Description
uccessful candidate will be responsible for development and implementation of customer care policies across the group;
Partner with the Management Team to align customer service department policies and systems with the Management objectives;
Oversee customer issues across the Group and ensure long term problem resolution;
Lead and supervise all customer service staff across the Group;
Responsible for the Training & Development of the customer care personnel;
Monitor the programme and procedure to ensure timely and customer satisfaction;
Lead and deliver a clear implementation plan for the Group strategies based on clear and measurable actions and targets for improvement.
Job Qualification
HND, BSc, BA
Coscharis Group Limited – We are a reputable conglomerate with strong presence in automobile having franchise of premium cars/vehicles and with business interests in other major sectors of the economy and recently, we have ventured into commercial agriculture
Job Title: Group Head, Customer Care
Job Description
uccessful candidate will be responsible for development and implementation of customer care policies across the group;
Partner with the Management Team to align customer service department policies and systems with the Management objectives;
Oversee customer issues across the Group and ensure long term problem resolution;
Lead and supervise all customer service staff across the Group;
Responsible for the Training & Development of the customer care personnel;
Monitor the programme and procedure to ensure timely and customer satisfaction;
Lead and deliver a clear implementation plan for the Group strategies based on clear and measurable actions and targets for improvement.
Job Qualification
HND, BSc, BA
Job Location
Lagos
Job Experience
10 years
Job Location
Administration, Secretarial, Customer Care
Job Category
Technical, Engineering
Method of Application
Qualified Candidates should forward CV and Application to hr@coscharisgroup.net specify the position applying for
Closing Date
11 February 2016
Share this job now with your friends on Facebook, Twitter, Linkedin……Latest, most current jobs in Nigeria
Coscharis Group Limited (Group Head, Customer Care)
No comments:
Post a Comment