Friday, November 11, 2016

Graduate Career Opportunity at Citibank Nigeria


Citibank Nigeria Limited, the leading global financial services company, provides consumers, corporations, governments and institutions with a broad range of financial products and services.


Citibank Nigeria Limited is recruiting to fill the vacant job position below:


Job Title: Application Support Analyst
Location: Nigeria

Key Responsibilities


  • To manage delivery and implementation of new applications as per TTS Technology and business management requirements.

  • Providing application functionality expertise to TTS Technology and Business units. Understanding technology industry trends, how they impact our future solutions and provide strategic direction for TTS Technology and Business community.

  • Problem analysis

  • Process mapping

  • Elicitation and documentation of high-level business requirements and functional/nonfunctional requirements

  • Maintenance of a requirements traceability matrix.

  • Contribution towards the design and procurement of IT and business solutions, through

  • Close working with local and regional technical teams as well as suppliers to ensure business requirements are met by technical solutions

  • Production of Requests for Proposals and similar documents

  • Driving the delivery of projects and taking responsibility for key project management activities for smaller projects and support for more complex ones.

  • Providing project management support to business managers who are responsible for delivering larger projects.

  • Provide regular feedback in the form of MIS to TTS Technology and Business units on performance of application delivery and implementations.

  • Manage the TTS Technology controls and compliance process as applicable to the application support function.

  • Business requirements elicitation on projects of all sizes, involving

  • Stakeholder analysis and effective engagement with stakeholders at all levels

  • Facilitation of workshops and meetings

  • Support of business staff, at all points of the project lifecycle, who will sometimes be working in the role of business analyst or project manager on smaller projects.

  • Managing production support for local and regional application including the Core Banking application

  • Managing changes in local application including functionality changes and bug fixes. working with regional support teams to manage changes on regional applications.

  • Supporting the business process automation and lean engineering effort of the business.

  • Evaluation of third-party solutions

  • Design and mapping of new and changed business processes

  • Design of new and changed business roles, information flows, business documentation, and training, as required.

  • Contribution towards the testing of IT and business solutions, through

  • Producing, or assisting with the production of, test cases and scripts

  • Support of user acceptance testing.

  • Contribution towards the implementation of  IT and business solutions, through

  • Liaison between IT staff and the business areas to ensure the effective implementation of technical components

  • Close working with business staff to implement changed business processes so that continuity is not impacted

Qualifications
Knowledge/Experience:


  • Ideally, currently working in a large financial institute either as a permanent staff or as a consultant

  • Extensive exposure to core banking application and other transactional financial systems

  • Programming Skills

  • 0-2 Years Working Experience in Software Development

  • Excellent Numerical Skills

  • Analytical and innovative skills

  • Excellent communication skills (including listening)

  • Ability to work in a team

  • Previous experience of project and implementation management is essential.

  • Previous experience of application development is desirable.

  • University Degree in Applied Numerate Science or Engineering

  • Knowledge and understanding of technology operating environments and databases

Skills:


  • Excellent knowledge of technology operating environments.

  • Knowledge financial systems and processes.

  • Controls and compliance knowledge

  • Strong customer delivery focus

  • Oracle, Sybase, SQL Server (any one of these)

  • Working knowledge of programming and development techniques.

  • MS Office tools (Excel, Word, PowerPoint, Project)

Competencies


  • Excellent communication skills (including listening)

  • A team player

  • An enthusiastic ‘can do’ approach

  • A positive and pro-active attitude

  • A history of delivering against agreed objectives

How to Apply
Interested and qualified candidate should click below to apply





Graduate Career Opportunity at Citibank Nigeria

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