Contec Global Infotech Limited, is currently seeking applications from suitable and qualified candidates to fill the vacant below:
DEALS ACQUISITION EXECUTIVE
ESSENTIAL DUTIES AND RESPONSIBILITIES
Advises customers by providing information on products
Sales of business solutions and services to target markets/customer base.
Grow the merchant and customer touch point network into the largest multi-channel network.
Actively listen to customer requirements or challenges and provide a strategic fit to any of our products or solutions
Managing the sales process for new prospects, from initial contact through to closure
Contacting prospective customers and discussing their requirements.
Achieving all revenue targets & objectives in line with the Area Business Plan.
Working closely with the marketing team to produce any sales collateral required for the target market
EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS
Bachelor’s degree from any reputable University
2-3 years working experience
Skills:
Ability and desire to sell
Excellent communication skills
Positive, confident and determined approach
Resilience and the ability to cope with rejection
A high degree of self-motivation and ambition
PROJECT MANAGER
ESSENTIAL DUTIES AND RESPONSIBILITIES
Design and create the company’s project management best practices, including leading continuous improvement initiatives and providing leadership and guidance.
Define project scope, deliverables and budget based on technical requirement specs from stakeholders.
Responsible for coordinating with all stake holders for documentation, API’s, end to end integration etc.
Be responsible for end-to-end successful project delivery from inception to go-live; including technology and business readiness deliverables and change management activities.
Design, create and implement project processes with vendors and other stakeholders, including project charters and milestones, issue and risk management considerations and contingency roadblock plans.
Create business workflows to reduce defects, improve customer satisfaction, manage end-user impact, reduce cost and increase project efficiency.
Translate business objectives and needs to technical requirements from various stakeholders.
Assist with the financial management and budgeting of projects, resource allocation and procurement management.
Define, create and maintain tools and processes for tracking project status, change requests, sign offs and approvals, and best practice knowledge repository.
Have strong knowledge requirements about the working knowledge of CSM, payment and banking industry standards, networking and API protocols.
Ensure timely coordination with technical team, all stake holders, partners for implementation timely implementation of the project.
EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS
A Bachelor’s Degree in Business, Information Technology or a related experience in payment/fintech or handling such projects.
Sound technical acumen and/or previous experience in a techno commercial/business role.
Should have a good understanding of NIBSS integration, NIP and other API’s.
Project Management Institute, PMP Certification or equivalent is considered a strong asset
3-5 years of experience in a project management capacity including all aspects of project management processes, disciplines and execution essential
Skills:
Decision Making & Problem solving
Negation skills
Sales skills
Strong customer focus
Client Engagement & Management
FRONT DESK/ ADMIN EXECUTIVE
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages the Calendar of the Manager and senior team
Performs day to -day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry
Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance to the requirements of the organization.
Answers basic questions regards to the business
Handles incoming and outgoing letters
Take and relay messages
Maintain Basic filling system
Maintains waiting areas, office files, and front – desk areas in a manner that is organized and neat.
Performs other duties as may be required
And responsible for all office management
Education and/or Work Experience Requirements
Diploma from a reputable institution
1-2 years working experience in a related field
SOCIAL MEDIA SPE…T
JOB DESCRIPTION
We are seeking an experienced Social Media Spe…t to lead the strategy and execution of our social plan.
The ideal candidate will be highly organized and comfortable multi-tasking.
The Social Media Spe…t’s goal will be to attract, engage and interact with our virtual community.
The successful Social Media Spe…t will have knowledge and passion for social media including but not limited to Twitter, Facebook, Snapchat, Instagram, YouTube, Twitch, Reddit, and LinkedIn.
RESPONSIBILITIES
Execute the creation and publishing of relevant, original, and high-quality content
Maintain a regular publishing schedule
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification
Optimize company pages within each platform to increase visibility of company’s social content
Moderate all user-generated content
Create and maintain editorial calendars and schedules
Collaborate with other departments to manage reputation, identify key players and coordinate actions
Work with the marketing team to create a solid branding message across all channels
Create social media campaigns and call to actions that drive engagement and conversions
Monitor and tracking all outgoing and incoming social media communication.
QUALIFICATIONS
Bachelor’s degree in Business, Journalism, Marketing, Communications, or a related field is required
3+ years experience in social media or related field
Excellent consulting, writing, editing, presentation and communication skills
Strong understanding of user-generated content management, content marketing and reputation management
Demonstrable social networking experience and social analytics tools knowledge
Knowledge of online marketing and good understanding of major marketing channels
Ability to plan strategically, manage and prioritize multiple projects simultaneously, work well under pressure in a fluid, fast-paced team environment while meeting critical deadlines
CUSTOMER CARE EXECUTIVE
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answers inquiries by clarifying desired information; researching, locating, and providing information
Maintaining customers focus at all times and answering to customer’s enquiries using the standard guidelines
Maintaining working cognition of each customer process for various market segments and communicating issues to team manager.
Handle customer inquiries both telephonically and by email
Provide customers with product and service information
Document all call information according to standard operating procedures
Manage and resolve customer complaints
Education and/or Work Experience Requirements
Bachelor’s Degree in any reputable institution
2-3 year working experience in any related field
SKILLS:
Verbal and written communication skills
Listening skills
Problem analysis and problem solving
Customer service orientation
Organizational skills
Attention to detail.
AGENT ACQUISITON OFFICER
ESSENTIAL DUTIES AND RESPONSIBILITIES
Advises customers by providing information on products
Sales of business solutions and services to target markets/customer base.
Grow the merchant and customer touch point network into the largest multi-channel network.
Actively listen to customer requirements or challenges and provide a strategic fit to any of our products or solutions
Managing the sales process for new prospects, from initial contact through to closure
Contacting prospective customers and discussing their requirements.
Achieving all revenue targets & objectives in line with the Area Business Plan.
Working closely with the marketing team to produce any sales collateral required for the target market
REQUIREMENTS
Bachelor’s degree from any reputable University, with 2-3 years working experience
SKILLS:
Ability and desire to sell
Excellent communication skills
Positive, confident and determined approach
Resilience and the ability to cope with rejection
A high degree of self-motivation and ambition
TO APPLY
Applicants should send their CV’s to: careers@nownow.ng
DUE DATE: 24 October, 2017
Latest Vacancies at Contec Global Infotech Limited, Thursday 19, October 2017
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