Friday, December 1, 2017

Contact Centre Agents (Hausa Speaking Agent) at Outcess Solutions Nigeria Limited, Thursday 30, November 2017

Outcess is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.


CONTACT CENTRE AGENT (HAUSA SPEAKING AGENT)


JOB DESCRIPTION

Build customer interest in the service and product offered by the company

Educate customer on new and existing products on the network

Effective and professional Brand cross selling of company products & services

Deliver world class customer service by cross selling with vibrancy and personal confidence

Provide accurate product information and serve as a knowledgeable resource for customer

Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.

Follow through on commitments made to customers in the course of selling.


TO APPLY
Applicants should send their CV’s to: hr@outcess.com


DUE DATE: 31 December, 2017




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Contact Centre Agents (Hausa Speaking Agent) at Outcess Solutions Nigeria Limited, Thursday 30, November 2017

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