Current Job at Airtel Nigeria

Airtel Nigeria-Airtel Networks Limited, a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.

Job Title: Assistant Manager: Intelligence and Reporting

Location 
Lagos

Job Field
ICT, Computer

Job Purpose 
The role holder will be responsible for accurate performance reporting and insights generation to support various Business Units in their day-to-day activities

Key Accountabilities 
Analysis & roll-out of customer / usage-related data to business users for effective planning decisions
Accountable for documentation of Functional requirements and handed over to Technical Architecture team
Analyze Commercial KPIs as well as improvements to overall performance reporting.
Development of pro-active and innovative analysis leading to greater customer understanding.
Gathering, management and maintenance of reporting catalogue for all business users
Development of standard and custom reports, dashboards and other information delivery solutions
Summarized monthly tables
Site wise KPIs reports
Gross Adds by channel CP/TSM, Agency, Shops etc. for sales commission calculation
Site wise activations for the zones
One Network Usage Report
Customer Market Share, SOGA & SONA Reports
Traffic Market Share TMS Report
Zonal Key-city reporting
Daily Biz Intel SMS Revenues, Activations, Recharges

Operational Planning & Decision Support
Track implementation of identified business opportunities based on agreed parameters
Analyze the financial impact of all PCNs with business case, cost saving initiatives for business implementation.

Educational Qualifications & Functional, Technical Skills
A University degree in Social Sciences, Economics, Statistics and/or Business Management
Strong knowledge of Oracle MS SQL, OBIEE, Cognos Reporting Platforms
Very strong knowledge on the telecoms business Key performance Indicators (KPI)

Minimum of 5 years in business intelligence reporting or data warehousing environment, 3 of which must be in telecom industry.
Clear understanding of database structures and customer life-cycle
Familiarity with data warehouse application design
Experience in designing easy to use reporting instruments and dashboards
Extreme working knowledge of Excel; PowerPoint and Burst presentation skills
Ability to work well in teams

Other Requirements
Result Ability to travel in the course of work requirements
Method of Application

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Current Job at Airtel Nigeria