Job Title: Senior Technical Officers
Location
Abuja, Benue, Nassarawa
Job Field
NGO, Non-Profit
Summary
The STO will work closely with the State Team to ensure strong partnership and collaboration with Local Action Committee on AIDS, Local Government Area Health Authority, Faith Based Organizations and Community Based Organizations, program facilities, traditional, religious leaders and other relevant stakeholders to achieve massive scale up of HIV Counseling and Testing, Anti-retroviral Treatment, and care and support in line with PEPFAR strategic goals.
The STO will work closely with the State Team to ensure strong partnership and collaboration with Local Action Committee on AIDS, Local Government Area Health Authority, Faith Based Organizations and Community Based Organizations, program facilities, traditional, religious leaders and other relevant stakeholders to achieve massive scale up of HIV Counseling and Testing, Anti-retroviral Treatment, and care and support in line with PEPFAR strategic goals.
He/She will be responsible for strengthening referral linkages and feedback mechanisms between the various referral units within the facility and communities.
The STO will work closely with the Quality Improvement Teams and Program Coordinators at assigned sites as well as other Regional Focal Persons to ensure timely trouble shooting of bottlenecks and effective comprehensive program implementation at scale up LGA.
S/He will work closely with the Mobile Operations Unit, FBOs/CBOs and Non-Governmental Organizations (NGOs) Coordinators to implement functional referral/linkage systems at hubs and satellite spokes for prospective & existing clients.
To ensure the highest standard of access to care, treatment & support services for all patients in care, the STO will actively initiate personal relationships with the above managers to establish a feedback process for all referrals.
It is anticipated that the STO will be based at the program LGA and will spend his/her time at assigned facilities participating in clinic flow and patient access to care activities, community network creation, advocacy, community resource identification and service evaluation activities
Qualifications
Must have a Public Health or relevant masters with at least 7yrs experience in program management/coordination preferably in HIV programming, or a PHD with at least 4yrs experience in program management
Experience working at local government level with local health authorities and CBOs and with State Ministry of Health is desirable.
Essential Skills
Must possess good program management experience
Must have at least seven years working experience within both clinical and community activities (of which a minimum of three years managing/supervising an HIV community based program).
Knowledgeable about care and support needs of PLHIVs
Experience with establishing networks to facilitate access program deliverables
Must be able to communicate effectively in English and the prevalent local dialect of the community
Counseling experience
Experience with clinical management of HIV, as well as community education, advocacy and mobilization skills
Ability to work as a team-member and be able to function independently on the job whenever necessary
Must be flexible to deal with both the changing needs of the health facility and patients in the community
Must be someone who is committed to upholding confidentiality of HIV patients at all times
Should be reliable, proactive and visionary
Must be creative in program design/planning and implementation towards achieving set goals
Role
Develop effective tracking system for program coordination
Conduct a comprehensive stakeholders analysis for effective program operations
With support of PEPFAR Program Coordinator and Health Systems Strengthen, conduct a comprehensive NEEDS analysis
Assess existing internal and external linkages and implement concrete strategies for strengthening them
Create linkage points with other groups, e.g. Community People Living with HIV Support Groups, TB/DOTS programs and primary health centers etc.
Maintain close communication and coordination between HIV/TB DOTS referrals for other health needs and documentation
Establish a data base of contact information of service providers for clinic use
Ensure all pediatric clients, their siblings and other Orphans & Vulnerable Children are assessed for care and support needs and promptly linked to community service providers
Act as liaison for community resources for patients
Initiate active/functional linkage for two-way client referrals for wrap-around services.
Work with the clinic team to identify patient care strategies that optimize service delivery in a time efficient manner
Initiate and coordinate regular meetings with network of existing and prospective NGOs, CBOs, FBOs to encourage feedback on services and referral issues
Ensure timely client level documentation and program level reporting of all referrals done
Developing an action plan for the site-based team and provide feedback to IHVN & hospital teams to inform strategic planning decision
Participate in clinic team meetings and outreach activities and support group activities
Mobilize community and support groups, by working with the religious, opinion and community leaders, volunteers, in order to gain support for community activities & linkages.
Organizing monthly meetings with the members of the Program Implementation Unit and other community based teams
Identify training needs for all Care & Support, NGO, and CBO staff and communicate staff training needs to facility team leaders and the IHVN team.
Help teams target counselling activities for patients, family members within the community and follow-up activities on various topics.
Establish a workable referral network system and ensure smooth linkages within the facility, between facilities, clinic, and community networks for seamless patient referrals.
Ensure timely & effective defaulter tracking, documentation and appropriate referrals of patients.
Provide Technical Assistance for efficient community service provision
Participate in other activities as assigned by the PEPFAR Program Coordinator and Central Technical Leads.
Interested Persons should forward CV to careers@ihvnigeria.org
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