Pagatech Limited Job Opportunities, Saturday 6, February 2016

Pagatech was founded in early 2009 with a vision to enable a cashless society and bank the unbanked in Africa. Our first product offering, Paga, is a direct to consumer mobile payments service. Paga is an innovative, open, secure, and interoperable mobile payments platform that allows any person who has a mobile phone to transact electronically – thus turning the mobile phone into an electronic wallet.

We are recruiting to fill the position of

REGIONAL MANAGER – WEST

JOB DESCRIPTION

The Regional Manager is responsible for delivering on agent, customer and revenue growth targets through effective development and management of a distribution network.

The role involves hands-on supervision of a 50+ person field sales and operational support team across the Western Nigeria region, ensuring teamwork and capability development, and delivering on commercial targets defined for each period.

To be successful you will need to be comfortable spending significant time in the field motivating the team and agents, and driving both to exceed set targets.

You must be someone with a strong ability to influence and work collaboratively with teams that do not report into you.

The ideal candidate must have a clearly-demonstrated track record in channel recruiting and management, and should have produced meaningful sales revenues at a fast moving consumer goods company or similar.

The candidate must also have demonstrated skills in driving volumes through a channel, relationship building, monitoring and evaluating results to devise strategies.

The candidate must also have demonstrated an ability to motivate a team, provide mentorship, and understand how to grow sales staff.

You will also need to be someone who cares about others, relatable, trustworthy, takes initiative, calm under pressure, and have great communication skills – verbal, non-verbal, and written.

PRIMARY RESPONSIBILITIES

Responsible for providing leadership to the region by ensuring that the appropriate structures, systems, and competencies and sales values are developed to exceed revenue targets

Working via the field team to manage recruitment, activation and ongoing support of agents across the region

Delivering on revenue targets for all products through agent-related transactions

Selection, training and ongoing performance management of regional staff. Focus on optimization of team performance, enhancement of morale and productivity

Drive collaboration (regional) with cross functional teams who support the activities of the agent network (Marketing, Product Innovation, Customer Service, Finance etc.)

Budgeting and accounting for utilization of regional funds, human and material resources, and other assets

Keeping a— of global trends and best practices relevant to the business, with a view to interpret and adapt same to fit our environment

Ensure regional stakeholders’ compliance with regulatory requirements and Company standards

Preparing weekly, monthly and annual operational and management reports

Overall leadership in the region, including representing the Company and its management when and as needed

KEY COMPETENCIES:

Strong leadership

Strong ability to motivate, influence and advice people

Strong planning and organizational skills

Good understanding of Western Nigeria market, consumer preferences and trends

Attention to detail

Initiative and curiosity

Ability to multi-task and manage competing priorities

Good judgement and decision-making ability

Conflict resolution

Excellent communication skills – verbal, non-verbal and written

KNOWLEDGE AND SKILL REQUIREMENTS

Bachelor’s degree required

At least 5-7 years relevant experience in sales within a FMCG with at least regional management experience

Must be able to work in a high-velocity, high performance environment.

Must be able to develop and communicate competitive landscape analysis

Ability to lead cross functional teams

A detailed understanding of the wholesale and retail distribution marketplace, including their potential customers, partner suppliers, and competitors. Also of what motivates and drives Western Nigeriaretailers

Drive channel satisfaction improvement

BEHAVIORAL COMPETENCIES:

Strategic thinking skills

Excellent Interpersonal skills

Empathy

IT SUPPORT ANALYST

JOB DESCRIPTION

IT Support Analyst will mainly be responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.

He/She will monitor and maintain the computer systems and networks of the organization.

It will include installing and configuring computer systems, diagnose hardware and software faults and solve technical and applications problems.

PRIMARY RESPONSIBILITIES

Installing and configuring computer hardware operating systems and applications;

Monitoring and maintaining computer systems and networks;

Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;

Troubleshooting system and network problems and diagnosing and solving hardware or software faults;

Providing support, including procedural documentation and relevant reports;

Following diagrams and written instructions to repair a fault or set up a system;

Supporting the roll-out of new applications;

Working continuously on a task until completion (or referral to third parties, if appropriate);

Prioritizing and managing many open cases at one time;

Rapidly establishing a good working relationship with customers and other professionals, such as software developers

KEY COMPETENCIES:

Initiative

Self- driven and hardworking

Organized

Good communication and presentation skills

Ability to work under pressure and to strict deadlines

Multitask and manage competing priorities

Good team player

Flexibility

KNOWLEDGE AND SKILLS REQUIREMENTS

Bachelor’s degree with a minimum of a 2:1 in an analytical field such as information technology, computer engineering, computer science, etc

At least 2 years work experience

Experience in Networking, PC troubleshooting and diagnosing faults

Working with a Linux OS will be an advantage

Must have completed the mandatory NYSC

Expert knowledge of Microsoft office is essential

Prior work experience gained in service desk or support desk is advantageous.

TO APPLY

Qualified candidates should send their CV’s and a cover letter to resumes@pagatech.com Use Job title as the subject of the email.

DUE DATE: 9 February, 2016

Pagatech Limited Job Opportunities, Saturday 6, February 2016