Zoto is Mahindra Comviva’s latest brand. Zoto is Nigeria’s leading mobile phone recharge solution. Zoto provides you with the fastest & safest way to recharge your mobile phone in Nigeria. Get your cash back with every recharge & recharge for family and friends easily.
Job Title: Customer Support Executive
Job Description
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Prepare and distribute customer activity reports
Communicate and coordinate with internal departments
Follow up on customer interactions
Job Qualification
BA, BSc, HND
Job Experience
1 year
Job Location
Lagos
Job Category
Customer Care, Internship
Method of Application
Qualified Candidates should forward CV and Application to care@zoto.com.ng
Closing Date
1 May 2016
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