Hilton Hotels-These hotels may not be exclusive to the jet set, but you may need an airliner to reach them all. Hilton International runs the overseas operations of US-based hospitality giant Hilton Hotels, managing some 400 hotel properties in about 80 countries. In addition to hotels, the division operates resort destinations, timeshare locations, and a chain of about 50 LivingWell health clubs.
Job Title: Masseuse
Job Description
A Masseuse with Trans-corp Hilton Abuja is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with Hilton Standards.
Attending Hilton Trainings and monthly departmental meetings as required.
To ensure high standards of cleanliness in the department
To report any maintenance issues to Recreation Manager.
Assist in all areas of the operations as requested by Recreation Manager.
To be fully aware of current and future services offered by the hotel.
To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses.
Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail.
Accurately schedule all massage reservations, changes, confirms and cancel massage reservations.
Accurately process all billing and posting for spa and retail services: report any overages and shortages to Recreation Manager.
Accurately explain spa treatment menu and packages to guests
Greet and welcome all incoming and outgoing guests and staff in accordance to hotel Standards.
Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms.
Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms.
Ensure stocking of water and other beverages and set up and break down of beverage and fruit station.
Assisting guest and providing personal training session, if necessary.
Job Qualification
Job Location
Abuja
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Graduates: Hilton Hotels (Masseuse)
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