Cluttons LLP is an International firm of chartered surveyors and property consultants based in Central London, UK and operating throughout Europe, the Middle East, Asia Pacific, India and South Africa.
HEAD OF PROFESSIONAL SERVICES
JOB DESCRIPTION
Cluttons is currently recruiting for a Head of Professional Services in Nigeria. Reporting into the CEO and Board of Cluttons Nigeria, this role is to head Professional Services for our National business, establishing the Valuations department and wider Professional Services to our banking sector clients. Providing leadership and management and acting as the senior business development lead whilst ensuring strict adherence to RICS guidelines. The role has the remit of building and maintaining the team and securing mandates to tranisition to a sustainable business line.
KEY DELIVERABLES
To lead the growth and wider development of the Professional Services Department, Cluttons Nigeria
To produce RICS Valuation reports in line with current standards
To conduct weekly and quarterly pipeline management and business development meetings
Manage the execution and quality control of all valuations
Ensure high team member retention and career management of all
Provide robust fee generation and forecasting
Identify and take all opportunities of cross selling and cross department cooperation
Have sole responsibility of P&L of the Nigerian valuations business line and contribute to guidance on the wider business
Undertake business planning activities in line with the Firm’s aims
Manage fee negotiations, billing and actively manage debtors
Bill regularly and collect fees as quickly as possible
Accurately forecast fees when required to do so by the Board
Contribute to development initiatives to improve profitability
Maintain and build strategic client relationships
Actively sell our Valuations capability to clients
Lead and be effective in winning new business
Identify cross selling opportunities and execute them
Build and monitor the pipeline of prospective assignments in Valuations and action
Monitor service to clients via regular reviews and promptly rectify any shortfall in quality
Develop a strong network of relationships and proactively sell services across the Firm
Work with Partners outside of the team in the achievement of our Firms’s vision and objectives
Attend external networking events, keep a— of market developments and share these regularly with the team and Firm as required
Lead and contribute to the delivery of a high quality service
Manage change effectively in order to improve quality and profitability
Improve systems and processes – be innovative and creative and encourage this in others
Review and sign off on QA
Ensure successful completion of business related projects
SKILLS AND EXPERIENCE
Educated to degree level
Driving license
Full member of the Royal Institution of Chartered Surveyors
Fluent in written and spoken English
Emerging market experience preferred
A strong background and track record in Valuations
Previous experience and evidence of enhancing performance through growth and profitability
Developing market profile as a new business generator
Must have the willingness and ability to travel internationally
Career at Cluttons, Friday 17, June 2016
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