Wednesday, September 14, 2016

Front Desk Officer at Peen Nigeria Limited People Resource

PEEN NIGERIA LIMITED PEOPLE RESOURCE- Our client, a big player in the hospitality industry, which offers a collection of the finest fully serviced apartments in Lagos, geared towards the long stay guest


Job Type:  Front Desk Officer




Job Description


  • Register guests and assigns rooms. Accommodates special requests whenever possible.

  • Assists in preregistration and blocking of rooms for reservations.

  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.

  • Understands room status and room status tracking.

  • Knows room locations, types of rooms available, and room rates.

  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.

  • Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.

  • Process guest check-outs.

  • Performing cashier related functions like posting charges to guest accounts, raising paid out’s, currency exchange,.

  • Reports any unusual occurrences or requests to the manager or assistant manager.

  • Knows all safety and emergency procedures, Is aware of accident prevention policies.

  • Maintains the cleanliness and neatness of the front desk area.


Qualification

Applicant should possess a minimum of HND or B.Sc or its equivalent.


Skills and Experience


  • Minimum of 1 year Previous hotel-related experience desired.

  • Good Command of English

  • Good Looking

  • Physical & Mentally Alert

  • Great Interpersonal skills

  • Ability to work under pressure

  • Good Customer Relations Skill

  • IT Proficient


Location 
Lagos

Closing Date: 30 September, 2016


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Front Desk Officer at Peen Nigeria Limited People Resource

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