Sunrose Consulting Limited is a Human Resource Consulting and Training firm committed to providing leading edge HR infrastructure support and exemplary customer service leading to improved performance of our client organisations.
HOTEL MANAGER
A timeless classic, our client’s hotel has been called home by leaders in the business world, society and entertainment. Brilliantly positioned in an exclusive area of Ibadan, the hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence. Whether travelling for business or pleasure, the guest is wrapped in total comfort and luxury, and feels truly ensconced in an elegant private residential atmosphere. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities. To consistently maintain top-class service delivery, the hotel is now seeking to recruit highly experienced professionals.
JOB DESCRIPTION
Reporting to the Managing Director, you will be responsible for the day-to-day management of the hotel and its staff.
You will have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping. While taking a strategic overview and planning ahead to maximise profits, you must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests’ needs and expectations.
In addition, you will assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).
You will coordinate, direct and manage the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company to assure 100% guest satisfaction.
REQUIREMENTS
Degree-qualified, you must have extensive hotel management experience in 4/5 star hotels.
You must have a strong personality with strong management skills and a keen eye for details.
You must have good business acumen with excellent communication skills.
You must have a good knowledge of strategic management principles and practices for creation of business ideas.
You must have the ability to create a workplace environment and culture that allows all employees to develop and excel in their jobs by demonstrating strong management and leadership skills.
Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome are essential.
You must be proficient in Word, Excel, PowerPoint.
ADMINISTRATIVE MANAGER (HOSPITALITY)
Our client is a recreational club in Lagos. The Club has various facilities which include bars and delivery of food. Its objective is to provide uncompromising high quality service to its members. To continue to achieve this objective, the Club is seeking to recruit an experienced Administrative Manager with strong skills in hospitality management.
JOB DESCRIPTION
Reporting to the General Manager, you will be responsible for the smooth running of affairs in the Club by directing the staff to perform optimally. You will ensure cleanliness of the environment, and always neat and tidy. You will coordinate the efficiency of the bars and food production and delivery. The overall objective is to provide excellent customer service.
REQUIREMENTS
Degree-qualified, you must have a minimum of 5 years’ management or supervisory experience from the hospitality sector with useful experience in Food and Beverage. You must have demonstrable skills in management and leadership. You must have good communication and interpersonal skills, and be confident with a strong personality. Computer proficiency is essential.
Remuneration is very competitive.
TO APPLY
Click on Job Title below:
Hotel Manager
Administrative Manager (Hospitality)
Jobs in the Hospitality Sector – Sunrose Consulting, Monday 12, December 2016
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