A mid-sized, CBN-regulated Consumer Lending Institution recruiting for the following positions:
CEO
JOB SUMMARY
The CEO is responsible for providing strategic leadership for the company by working with the Board and the management team to establish long-range goals, strategies,
plans and policies.
RESPONSIBILITIES
Duties shall include but not be limited to the following:
Business Oversight
The CEO shall ensure that:
Credit, Risk, ALCO committee meetings are convened regularly and chaired by the CEO.
The Company’s credit portfolio grows steadily maintaining a low rate of delinquency.
The Company’s range of financial products becomes more diversified, in line with the defined objectives of the Company
The Company’s customer service level is world class.
There is realization of growth of the Company’s business in accordance with approved strategic targets and limits.
Strategy
The CEO identifies, develops and directs the implementation of business strategies that
will ensure:
The company is run on sound commercial and professional principles and that its defined corporate objectives are pursued. Accordingly the Employee shall initiate
short, medium and long-term strategies, action plans and targets in line with the defined vision, mission and objectives of the Company.
The Company’s funding plan is adequate and diversified
The Company’s financial viability and cost structure are regularly analyzed and
appropriate measures undertaken to monitor and optimize resources in relation to the company’s operations and services provided.
A regular review of the Company’s competitive environment is made and appropriate measures are taken to increase the market share and ensure that the Company attains and retains market position as the leading consumer
finance company where the company plays.
Management constantly looks for and seizes opportunities favorable to the expansion of the Company’s activities.
Staffing
The CEO shall be responsible for the recruitment, selection and development of the executive team and ensures that:
The Staff Appointments, Development and Disciplinary Committees of
Management vet all staff matters that require the attention of the Board prior to submission to the Board.
Board decisions on staff are promptly implemented.
Management Committees meet regularly.
Staff motivation and loyalty are improved to minimize staff turnover.
Effective forward and feedback communication systems between Management and staff are established and disseminated to all staff in the institution to
inculcate coherence and a team spirit.
External & Public Relations
The CEO shall ensure that:
Regulator’s requirements are fulfilled at all times and the Company retains its operating license from the regulator.
Key industry leaders and influencers in the company’s businesses are well cultivated
Partnerships are explored and developed to improve the distribution of the company’s products
Organizational culture is maintained and developed, including its values, the reputation in the market while taking into account the various stakeholders.
Develop and maintain contacts and association with other Consumer Finance
Companies, Commercial Banks, Microfinance Institutions, Donors and prospective/potential Investors and with their respective forums
Reporting and communication
The CEO shall ensure that:
The Board of Directors receives regular reports on the current state of business.
The Board of Directors decisions are implemented in a timely manner.
All the Company’s Divisions submit reports for the Board’s consideration regularly as the Board demands.
REQUIRED EDUCATION AND EXPERIENCE
A Bachelor’s or Master’s degree in any relevant subject.
An MBA and/or a relevant professional qualification is also required.
Minimum of 12 years cognate experience, 5 of which must be at a top management position in a recognized Commercial Bank or Top Tier non-bank lending Institution.
Knowledge and insights of current trends in the consumer finance market and innate ability to create new businesses.
Must have expert-level competence in retail banking, consumer lending, payroll
lending and small business banking.
Must have experience in fund raising from DFIs, Commercial Banks and other investors
An appreciation of technology innovation in the lending space.
Track record of building and developing teams – with well-developed managerial and leadership skills.
Contracts and negotiation experience.
COMPETENCIES
Leadership.
Strategic Thinking.
Business Acumen.
Problem Solving/Analysis.
Decision Making.
Performance Management.
Results Driven.
Communication Proficiency.
Financial Management.
CHANNEL SALES MANAGER
JOB SUMMARY
The Channel Sales Manager oversees the daily running and management of all digital channels and the call center, overseeing the sales team, meeting sales targets and the development and training of sales staff.
RESPONSIBILITIES
Duties shall include but not be limited to the following:
Coaching, inspiring and motivating a sales team.
Ensuring the team meets the sales targets.
Sales training, development, and performance management.
Acquiring good understanding of the market dynamics in the business sector.
Developing sales strategies to guarantee success and growth.
Developing and maintaining customer relationships.
Disciplined use of CRM system, communication and customer management.
Handling customer complaints and enquiries.
Monitoring random calls for quality assurance.
Forecasting and analyzing sales data.
Regular reporting of KPI’s to directors
Keeping to targets and managing KPI’s.
Ensuring all administration for sales is completed effectively.
Networking with companies in the industry.
Contributing substantially to product development and marketing efforts.
Building external partnerships, affiliations and strategic alliances.
REQUIRED EDUCATION AND EXPERIENCE
A Bachelor’s or Master’s degree in any relevant subject.
An MBA and/or a relevant professional qualification is also required.
Minimum of 6 years cognate experience, 3 of which must be at a top management position in a recognized Commercial Bank or Top Tier non-bank lending Institution.
Knowledge and insights of current trends in the consumer finance market and innate ability to create new businesses.
Previous experience working as a channel sales Lead/Manager ideally for a similar organization.
Track record of building and developing teams – with well-developed managerial
and leadership skills.
Strong commercial outlook and an entrepreneurial approach to business development.
Proven track record of achieving sales growth and delivery of results to business plans.
Digital channels’ sales experience.
Excellent verbal and written communication skills.
Ability to prioritize and handle multiple tasks at any given time.
Must be detail oriented.
SKILLS / OTHER PERSONAL ATTRIBUTES REQUIRED:
Strong communication skills required, as well as ability to work well with a variety of people at all levels of the organization.
Good planning, organizational and time management skills
Strong leadership and entrepreneurial capacities
Excellent sales and negotiation skills.
The ability to motivate and lead a team.
The ability to work calmly under pressure.
TO APPLY
Click on Job Title below:
Jobs at a CBN-regulated Consumer Lending Institution, Monday 4, December 2017
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