AB Microfinance Bank Nigeria Limited New Jobs Available [3 Positions]

AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG (www.accessholding.
com), with its Head office in Berlin, Germany.

The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. It has been spreading out to other countries across the globe rapidly.

We are recruiting to fill the positions below:

Job Title: Process Automation Officer
Ref Code: PAO/IT/JAN/2018
Location: Lagos
Main Task & Responsibilities

• Development and improvement of business processes


• Lead process automation initiatives and process design practices


• Support the delivery of IT as a service and ensure delivery of expected value


• Initiate and manage process improvement initiatives, promote standardisation and optimisation, and implement solution system changes that have an impact on the process


• Define the corporate process architecture in an end-to-end manner


• Facilitate the continuous improvement of functional and transversal business processes, leading the evaluation of activities in terms of value to the customer and the company


• Act as Ambassador for measurement, accountability and a disciplined approach to process improvement throughout the Organization


• Understand and manage readiness and capacity for technology changes


• Maintain and develop deep knowledge of products and processes es


• Provide information about the products and processes in the bank by being well-connected in the bank to gather such information

Necessary Experience, Skills and Knowledge

• Minimum B.Sc / HND in Business administration, Computer Science, Economics or related discipline with cognate experience


• At least four years hands-on relevant professional experience in a similar role)


• Proven track record in Business Analysis and/or Business Process Management experience working in an Agile/scrum context.


• Good knowledge of business processes and/or Accounting


• Analytical and problem solving skills and process-oriented approach to work


• Self-starter, self-managed, and able to work under stress to meet deadlines


• Collaborative, consultative and customer-oriented approach


• Good communicator & negotiator and Affinity with the IT world


• Reliable team player with excellent communication skills


• Require effective prioritization, time management, team spirit, and organizational abilities.


• Maintain and develop deep knowledge of products and processes


• Provide information about the products and processes in the bank by being well-connected in the bank to gather such information

 

Job Title: IT Change Officer
Ref Code: CHO/IT/JAN/2018
Location: Lagos
Main Task & Responsibilities

• The change management activities within the department. The primary objective of change management is to enable beneficial changes to be made, with minimum disruption to IT services


• Responsible for controlling the lifecycle of all changes and change portfolio


• Ensure updates of the change management guidelines and procedures


• Implement the change management guidelines and ensure compliance at all times


• Conduct impact analyses, assess change readiness and identify key stakeholders


• Review change requests and ensure completeness with required stakeholders


• Integrate change and configuration management activities into project planning and release management


• Identify and manage anticipated resistance


• Follow and check the evolution of the change requests implementation


• Process owner of the change management process


• Deliver training sessions on change management process when required


• Key player in the solution delivery lifecycle process


• Define and measure success metrics and monitor change progress


• Track and report issues


• Ensure process improvement over time by leveraging lessons learned exercises.

Necessary Experience, Skills and Knowledge

• Minimum B.Sc / HND in Computer Science, Economics or related discipline with cognate experience


• Minimum of four years working experience within an IT environment


• At least two hands-on relevant professional experience in a similar role


• Good knowledge of business processes and/or Accounting


• Analytical, problem solving skills and process-oriented approach to work


• Self-starter, self-managed, and able to work under stress to meet deadlines


• Collaborative, consultative and customer-oriented approach


• Strong communicator & negotiator and Affinity with the IT world


• Reliable team player with excellent communication skills


• Provide information about the products and processes in the bank by being well-connected in the bank to gather such information

 

Job Title: IT Quality Assurance Officer
Ref Code: QAO/IT/JAN/2018
Location: Nigeria
Main Task & Responsibilities

• Ensure the updates and implementation of the quality assurance guidelines


• Prepare and maintain the testing plan according to the quality assurance guidelines


• Ensure that test scenarios and scripts are prepared in a structured way, prioritized to reflect business or technical priorities and are approved by appropriate stakeholders


• Scheduling testing activities and Providing budget forecasts


• Automate the testing processes and ensure continuous improvement over time


• Providing feedback to the development team


• Conducting risk assessments in the testing phase


• Perform continuous testing and upgrades when required


• Liaising with suppliers, teams and team leaders when needed


• Be a key player in the solution delivery lifecycle process


• Creating and implementing new test strategies


• Take part in the first line support in the post-go-live phase


• Deliver training sessions when applicable (prepare materials).


• Maintain and develop deep knowledge of products, parameters and processes of CBS and applications


• Document software, features and processes when require

Necessary Experience, Skills and Knowledge

• Minimum B.Sc / HND in Computer Science, Economics or related discipline with cognate experience


• At least four hands-on relevant professional experience in a similar role


• A strong understanding of testing principles, methodologies and tools used in Waterfall, Agile and V-model methodologies


• Proven track record in Testing Management experience working in an Agile/scrum context.


• Good knowledge of business processes and/or Accounting


• Require effective prioritization, time management, team spirit, and organizational abilities.


• Understanding structured test methods and processes


• Excellent grasp of test metrics, release process and test environment principles


• Understanding of common software failures and faults


• Manual and Automated Testing skill


• Being analytical and effective


• Resolving problems in a timely manner


• Paying attention to details


• Good communication Skill


• ISEB and/or ISTQB certification is an asset.


• Prior working experience with a Core Banking System (CBS) or a software package


• Background in microfinance, banking, accounting and/or IT


• Awareness of configuration management and change control processes is an asset

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  19th January, 2018.

AB Microfinance Bank Nigeria Limited New Jobs Available [3 Positions]

Job Vacancies at a Facility Management Company – Stresert Services Limited, Monday 8, January 2018

Stresert Services Limited – Our client, a leading facilities management company with head office in Lagos, is currently recruiting suitably qualified candidates to fill the position below:

GENERAL MANAGER, DOMESTIC CLEANING

MAIN PURPOSE OF JOB

The business is desirous of establishing a domestic cleaning division that will operate an operational franchise model and is desirous of engaging a General Manager to lead the process.

Under the guidance and leadership of the GMD, this role will craft develop and implement all the necessary strategies needed to ensure a successful startup operation including establishing collaborative partnerships with financial partners, technical partners and resource the business in order to facilitate new business developments, whilst supervising and managing the laundry services operations and to deliver the financial performance objectives of the laundry services division of the business

KEY PERFORMANCE AREAS

Business Planning & Innovation:

Organize, plan, manage and assumes the risks and take initiative of the new division

Craft and implement the market attractiveness plan

Marketing & Business Development:

Lead the sales, marketing and business expansion activities of the domestic services

Coordinate activities and relationships of all program partners

Operations Management:

Lead, supervise and monitor operational activities of all operational franchisees and franchises

Oversee quality assurance and back office activities to assure consistent qualitative delivery

Customer Relationship Management:

Develop and maintain business relationships with all key client and prospect contacts

Lead and ensure excellent customer relationships


REQUIREMENTS

Work Experience:

At least 10 years’ experience with minimum of 3 at management level preferably in a service environment or facilities management function

Knowledge:

Broad knowledge of cleaning and franchise industry

Good knowledge of relevant policies and procedures

In-depth business process knowledge

Good understanding of financial management principles

Good understanding of key principles of customer relationship management

In-depth understanding of core business principles

SKILLS:

Excellent decision-making skills

Good communication skills

Strong negotiation skills

Good influencing skills

Superior Leadership skills

Advanced strategy development skills

Excellent relationship building skills

Advanced problem solving skills

Solid Team Leadership skills

COMPETENCIES

Inspires others

Good blend of people/task orientation

Big picture outlook, Forward thinking

Able to maintain a multi-task focus

Results driven, Development focused

Strong ethics, Committed,

Dedicated, Visionary

Leadership Competencies:

Driving accountability, Drive and energy

Building and maintaining stakeholder relationships

Business understanding, Facilitating and managing performance

Attracting, developing and retaining entrepreneurial talent

Strategic focus, Articulating and cascading the vision and values

Salary

Terms of engagement subject to negotiation

Strong performance based component

go to TO APPLY »

ASSISTANT GENERAL MANAGER, LAUNDRY SERVICES

MAIN PURPOSE OF JOB

To develop and execute core business strategies in order to facilitate new business developments, whilst supervising and managing the laundry services operations and to deliver the financial performance objectives of the laundry services division of the business.


KEY PERFORMANCE AREAS
Marketing & Business Development:

Lead the sales, marketing and business expansion activities of the laundry services

Operations Management of the in-house and OPL for clients:

Lead, supervise and monitor operational activities

Provide strategic and tactical operational direction

Ensure properly, washed, dried ironed and packaged client uniforms

Ensure delivery of uniforms to clients in a timely and courteous manner always

Ensure proper documentation of delivered uniforms

Monitor daily laundry machine operations, material availability, staff attendance and performance

Establish and ensure routine and reactive maintenance for all laundry equipment

Effective People Management:

Supervise all direct and indirect reports and support performance management systems for all staff of the laundry section

Ensure continuous training and capacity development of laundry staff

Customer Relationship Management:

Develop and maintain business relationships with all key client and prospect contacts

Lead and ensure excellent customer relationships

REQUIREMENTS

Education:

First Degree

Work Experience:

Experienced individuals who have worked previously in a Laundry or who owns a laundry service and willing to make a career change to a more stable employment

Experienced individuals who have previously worked in a big hotel and managed their own premises laundry (OPL)

Skills:

Strong persuasion and selling skills

Highly organized

Entrepreneurial

Salary

N250,000 – 400,000/m depending on experience with performance based component.

BUSINESS DEVELOPMENT MANAGER/EXECUTIVE ASSISTANT TO GMD

MAIN PURPOSE OF JOB

The Business Development Manager will be responsible for the tactical responsibilities of the GMD as it relates to business development in all aspects of the business in the group including janitorial, laundry, facilities management, consulting, healthcare management and microfinance banking.

He will also manage the GMD’s activities

Key Performance Areas

New Business Development

Tenders and RFP

Quotations and Estimations

Act as Chief of Staff to GMD

Manage Logistics & activities for GMD

Requirements

Education:

First Degree

MBA added advantage

WORK EXPERIENCE:

3-5 years cumulative relative experience in service marketing or administration

Project management experience an advantage

Skills:

MsWORD, MsPROJECT, Powerpoint

Strong persuasion and selling skills

Highly organized

Entrepreneurial

Salary

N150,000 – 250,000/m depending on experience.

ASSISTANT GENERAL MANAGER, JANITORIAL SERVICES

MAIN PURPOSE OF JOB

Plan and implement operations strategies and action plans to ensure that the janitorial operations division supports strategic imperatives and delivers operational and financial performance objectives of the company.

RESPONSIBILITIES

Janitorial Operations Management:

Lead, supervise and monitor operational activities

Provide strategic operational direction.

Ensure quality execution of every assigned jobs retainership/one off that guarantee customer satisfaction

Establishment of SOPP for each site

Monitor strict adherence to SOPP and standards of cleanliness and other services

Coordinate all operations activities effectively to meet customer/company expectations

Establish and maintain excellent customer relationship management.

Implement operations strategies and action plans as articulated by management.

Effective People Management:

Supervise all direct and indirect reports and support performance management systems for all staff of the janitorial section

Establish, implement, monitor and execute recognition and reward system for staff e.g. best site, cleanest janitor, best janitor, long service award etc.

Business Development and Customer Relationship Management:

Develop and maintain business relationships with all key client contacts

Lead and ensure excellent customer relationships

Increase business volumes with existing clients.

Education

First Degree

MBA added advantage.

Skills:

Strong persuasion and selling skills

Highly organized

Entrepreneurial

Broad knowledge of cleaning industry

Good knowledge of relevant policies and procedures

In-depth business process knowledge

Good understanding of financial management principles

Good understanding of project management principles

Good understanding of key principles of contract management

In-depth understanding of core business principles.

Work Experience:

Experienced individuals who have worked previously in a cleaning industry or who owns a cleaning service and willing to make a career change to a more stable employment.

Salary

N250 – N400 Thousand/Month depending on experience with performance based component.

TO APPLY

Applicants should send their CV’s to: recruitment@stresertservices.com Using the job code as the subject of the mail.

Note: Only those who meet the aforementioned requirements and experience will be invited for interviews.

DUE DATE: 31 January, 2018

Job Vacancies at a Facility Management Company – Stresert Services Limited, Monday 8, January 2018

Jobs at Ascentech Services Ltd, Saturday 6, January 2018

Ascentech Services Ltd acts as a gateway to provide end to end recruitment services to Organisations Worldwide. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.

PRODUCTION MANAGER(PLASTIC INDUSTRY)

DETAILS:

We are currently sourcing for Production Manager that has the following qualification:

Education- Bsc/Hnd in Electrical engineering is a MUST.

Requirement- 5years experience in polythene plastic industry

LOCATION- Oshogbo

Credit/Marketing Officer

Basic Qualification for Credit/Marketing Officers:

Minimum of two years cognate work experience in a Finance Company or a Microfinance Bank

Holder of a B.sc/HND

Age – 27 years (Maximum)

Good communication skill


TO APPLY

Qualified and interested candidates ONLY should send CVs to cv@ascentech.com.ng

Jobs at Ascentech Services Ltd, Saturday 6, January 2018

HR Interns at Verite Microfinance Bank Limited, Thursday 21, December 2017

Verite Microfinance Bank Limited is duly registered in the Federal Republic of Nigeria by the Corporate Affairs Commission and licensed by the Central Bank of Nigeria as a deposit-taking financial institution.

Verite MFB takes pride in our strong, enthusiastic and youthful management team which gives us the ability to tirelessly go the extra mile and deliver financial services that is of highest quality to the unbanked.

HR INTERN

Please note: if big money is your target, this is not a job for you.

REQUIREMENTS:

BSc/HND/OND in any discipline.

Be smart.

Have excellent command of English language.

Good interpersonal relationship skill is vital.

TO APPLY

Interested candidates should forward CV containing linkedin ID to career@veritemfb.com

HR Interns at Verite Microfinance Bank Limited, Thursday 21, December 2017

Addosser Microfinance Bank New Entry Level Position

Addosser Microfinance Bank, an innovative institution dedicated to improving the living condition of everyday people through value-added financial products and services requires suitable candidates to fill the role below:

Job Title: Customer Service Officer
Location: Nigeria
Responsibilities

• Managing incoming calls and customer service inquiries.


• Generating sales leads that develop into new customers.


• Provide accurate, valid and complete information by using the right methods/tools.


• Follow communication procedures, guidelines and policies.


• Recommend potential products or services to management by collecting customer information and analyzing customer needs.


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.


•  Keep records of customer interactions, process customer accounts and file documents


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Take the extra mile to engage customers Accurately captures customer information


• Creates and maintains service reports.


• Compile reports on overall customer satisfaction.

Relevant Skills, Qualification, Attributes & Experience

• 1-2 years cognate experience in Customer Service.


• Excellent Interpersonal Skills


• Must be computer literate


• B.Sc/HND in Social Sciences or any other relevant course of study.


• Has worked in a microfinance bank or any financial institution.


• Excellent communication, reporting skills


• Applicants must not be more than 25 – 30 years;

How To Apply
Interested and qualified candidates should send their CV’s to: [email protected]

Application Deadline  14th December, 2017.

Addosser Microfinance Bank New Entry Level Position

Graduate Customer Service Officers Job Opening at Addosser Microfinance Bank, Monday 11, December 2017

Addosser Microfinance Bank, an innovative institution dedicated to improving the living condition of everyday people through value-added financial products and services requires suitable candidates to fill the role below:

CUSTOMER SERVICE OFFICER

RESPONSIBILITIES

Managing incoming calls and customer service inquiries.

Generating sales leads that develop into new customers.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools.

Follow communication procedures, guidelines and policies.

Recommend potential products or services to management by collecting customer information and analyzing customer needs.

Take the extra mile to engage customers Accurately captures customer information

Creates and maintains service reports.

Compile reports on overall customer satisfaction.

RELEVANT SKILLS, QUALIFICATION, ATTRIBUTES & EXPERIENCE

1-2 years cognate experience in Customer Service.

B.Sc/HND in Social Sciences or any other relevant course of study.

Has worked in a microfinance bank or any financial institution.

Excellent Interpersonal Skills

Must be computer literate

Excellent communication, reporting skills

Applicants must not be more than 25 – 30 years;

TO APPLY

Applicants should send their CV’s to: resumes@addosser.com

DUE DATE: 14 December, 2017

Graduate Customer Service Officers Job Opening at Addosser Microfinance Bank, Monday 11, December 2017

Jobs at a CBN-regulated Consumer Lending Institution, Monday 4, December 2017

A mid-sized, CBN-regulated Consumer Lending Institution recruiting for the following positions:

CEO

JOB SUMMARY

The CEO is responsible for providing strategic leadership for the company by working with the Board and the management team to establish long-range goals, strategies,

plans and policies.

RESPONSIBILITIES

Duties shall include but not be limited to the following:

Business Oversight

The CEO shall ensure that:

Credit, Risk, ALCO committee meetings are convened regularly and chaired by the CEO.

The Company’s credit portfolio grows steadily maintaining a low rate of delinquency.

The Company’s range of financial products becomes more diversified, in line with the defined objectives of the Company

The Company’s customer service level is world class.

There is realization of growth of the Company’s business in accordance with approved strategic targets and limits.

Strategy

The CEO identifies, develops and directs the implementation of business strategies that

will ensure:

The company is run on sound commercial and professional principles and that its defined corporate objectives are pursued. Accordingly the Employee shall initiate

short, medium and long-term strategies, action plans and targets in line with the defined vision, mission and objectives of the Company.

The Company’s funding plan is adequate and diversified

The Company’s financial viability and cost structure are regularly analyzed and

appropriate measures undertaken to monitor and optimize resources in relation to the company’s operations and services provided.

A regular review of the Company’s competitive environment is made and appropriate measures are taken to increase the market share and ensure that the Company attains and retains market position as the leading consumer

finance company where the company plays.

Management constantly looks for and seizes opportunities favorable to the expansion of the Company’s activities.

Staffing

The CEO shall be responsible for the recruitment, selection and development of the executive team and ensures that:

The Staff Appointments, Development and Disciplinary Committees of

Management vet all staff matters that require the attention of the Board prior to submission to the Board.

Board decisions on staff are promptly implemented.

Management Committees meet regularly.

Staff motivation and loyalty are improved to minimize staff turnover.

Effective forward and feedback communication systems between Management and staff are established and disseminated to all staff in the institution to

inculcate coherence and a team spirit.

External & Public Relations

The CEO shall ensure that:

Regulator’s requirements are fulfilled at all times and the Company retains its operating license from the regulator.

Key industry leaders and influencers in the company’s businesses are well cultivated

Partnerships are explored and developed to improve the distribution of the company’s products

Organizational culture is maintained and developed, including its values, the reputation in the market while taking into account the various stakeholders.

Develop and maintain contacts and association with other Consumer Finance

Companies, Commercial Banks, Microfinance Institutions, Donors and prospective/potential Investors and with their respective forums

Reporting and communication

The CEO shall ensure that:

The Board of Directors receives regular reports on the current state of business.

The Board of Directors decisions are implemented in a timely manner.

All the Company’s Divisions submit reports for the Board’s consideration regularly as the Board demands.

REQUIRED EDUCATION AND EXPERIENCE

A Bachelor’s or Master’s degree in any relevant subject.

An MBA and/or a relevant professional qualification is also required.

Minimum of 12 years cognate experience, 5 of which must be at a top management position in a recognized Commercial Bank or Top Tier non-bank lending Institution.

Knowledge and insights of current trends in the consumer finance market and innate ability to create new businesses.

Must have expert-level competence in retail banking, consumer lending, payroll

lending and small business banking.

Must have experience in fund raising from DFIs, Commercial Banks and other investors

An appreciation of technology innovation in the lending space.

Track record of building and developing teams – with well-developed managerial and leadership skills.

Contracts and negotiation experience.

COMPETENCIES

Leadership.

Strategic Thinking.

Business Acumen.

Problem Solving/Analysis.

Decision Making.

Performance Management.

Results Driven.

Communication Proficiency.

Financial Management.

CHANNEL SALES MANAGER

JOB SUMMARY

The Channel Sales Manager oversees the daily running and management of all digital channels and the call center, overseeing the sales team, meeting sales targets and the development and training of sales staff.

RESPONSIBILITIES

Duties shall include but not be limited to the following:

Coaching, inspiring and motivating a sales team.

Ensuring the team meets the sales targets.

Sales training, development, and performance management.

Acquiring good understanding of the market dynamics in the business sector.

Developing sales strategies to guarantee success and growth.

Developing and maintaining customer relationships.

Disciplined use of CRM system, communication and customer management.

Handling customer complaints and enquiries.

Monitoring random calls for quality assurance.

Forecasting and analyzing sales data.

Regular reporting of KPI’s to directors

Keeping to targets and managing KPI’s.

Ensuring all administration for sales is completed effectively.

Networking with companies in the industry.

Contributing substantially to product development and marketing efforts.

Building external partnerships, affiliations and strategic alliances.

REQUIRED EDUCATION AND EXPERIENCE

A Bachelor’s or Master’s degree in any relevant subject.

An MBA and/or a relevant professional qualification is also required.

Minimum of 6 years cognate experience, 3 of which must be at a top management position in a recognized Commercial Bank or Top Tier non-bank lending Institution.

Knowledge and insights of current trends in the consumer finance market and innate ability to create new businesses.

Previous experience working as a channel sales Lead/Manager ideally for a similar organization.

Track record of building and developing teams – with well-developed managerial

and leadership skills.

Strong commercial outlook and an entrepreneurial approach to business development.

Proven track record of achieving sales growth and delivery of results to business plans.

Digital channels’ sales experience.

Excellent verbal and written communication skills.

Ability to prioritize and handle multiple tasks at any given time.

Must be detail oriented.

SKILLS / OTHER PERSONAL ATTRIBUTES REQUIRED:

Strong communication skills required, as well as ability to work well with a variety of people at all levels of the organization.

Good planning, organizational and time management skills

Strong leadership and entrepreneurial capacities

Excellent sales and negotiation skills.

The ability to motivate and lead a team.

The ability to work calmly under pressure.

TO APPLY

Click on Job Title below:

CEO
CHANNEL SALES MANAGER

Jobs at a CBN-regulated Consumer Lending Institution, Monday 4, December 2017

Jobs at a CBN-regulated Consumer Lending Institution, Friday 1, December 2017

A mid-sized, CBN-regulated Consumer Lending Institution recruiting for the following positions:

CEO

JOB SUMMARY

The CEO is responsible for providing strategic leadership for the company by working with the Board and the management team to establish long-range goals, strategies,

plans and policies.

RESPONSIBILITIES

Duties shall include but not be limited to the following:

Business Oversight

The CEO shall ensure that:

Credit, Risk, ALCO committee meetings are convened regularly and chaired by the CEO.

The Company’s credit portfolio grows steadily maintaining a low rate of delinquency.

The Company’s range of financial products becomes more diversified, in line with the defined objectives of the Company

The Company’s customer service level is world class.

There is realization of growth of the Company’s business in accordance with approved strategic targets and limits.

Strategy

The CEO identifies, develops and directs the implementation of business strategies that

will ensure:

The company is run on sound commercial and professional principles and that its defined corporate objectives are pursued. Accordingly the Employee shall initiate

short, medium and long-term strategies, action plans and targets in line with the defined vision, mission and objectives of the Company.

The Company’s funding plan is adequate and diversified

The Company’s financial viability and cost structure are regularly analyzed and

appropriate measures undertaken to monitor and optimize resources in relation to the company’s operations and services provided.

A regular review of the Company’s competitive environment is made and appropriate measures are taken to increase the market share and ensure that the Company attains and retains market position as the leading consumer

finance company where the company plays.

Management constantly looks for and seizes opportunities favorable to the expansion of the Company’s activities.

Staffing

The CEO shall be responsible for the recruitment, selection and development of the executive team and ensures that:

The Staff Appointments, Development and Disciplinary Committees of

Management vet all staff matters that require the attention of the Board prior to submission to the Board.

Board decisions on staff are promptly implemented.

Management Committees meet regularly.

Staff motivation and loyalty are improved to minimize staff turnover.

Effective forward and feedback communication systems between Management and staff are established and disseminated to all staff in the institution to

inculcate coherence and a team spirit.

External & Public Relations

The CEO shall ensure that:

Regulator’s requirements are fulfilled at all times and the Company retains its operating license from the regulator.

Key industry leaders and influencers in the company’s businesses are well cultivated

Partnerships are explored and developed to improve the distribution of the company’s products

Organizational culture is maintained and developed, including its values, the reputation in the market while taking into account the various stakeholders.

Develop and maintain contacts and association with other Consumer Finance

Companies, Commercial Banks, Microfinance Institutions, Donors and prospective/potential Investors and with their respective forums

Reporting and communication

The CEO shall ensure that:

The Board of Directors receives regular reports on the current state of business.

The Board of Directors decisions are implemented in a timely manner.

All the Company’s Divisions submit reports for the Board’s consideration regularly as the Board demands.

REQUIRED EDUCATION AND EXPERIENCE

A Bachelor’s or Master’s degree in any relevant subject.

An MBA and/or a relevant professional qualification is also required.

Minimum of 12 years cognate experience, 5 of which must be at a top management position in a recognized Commercial Bank or Top Tier non-bank lending Institution.

Knowledge and insights of current trends in the consumer finance market and innate ability to create new businesses.

Must have expert-level competence in retail banking, consumer lending, payroll

lending and small business banking.

Must have experience in fund raising from DFIs, Commercial Banks and other investors

An appreciation of technology innovation in the lending space.

Track record of building and developing teams – with well-developed managerial and leadership skills.

Contracts and negotiation experience.

COMPETENCIES

Leadership.

Strategic Thinking.

Business Acumen.

Problem Solving/Analysis.

Decision Making.

Performance Management.

Results Driven.

Communication Proficiency.

Financial Management.

CHANNEL SALES MANAGER

JOB SUMMARY

The Channel Sales Manager oversees the daily running and management of all digital channels and the call center, overseeing the sales team, meeting sales targets and the development and training of sales staff.

RESPONSIBILITIES

Duties shall include but not be limited to the following:

Coaching, inspiring and motivating a sales team.

Ensuring the team meets the sales targets.

Sales training, development, and performance management.

Acquiring good understanding of the market dynamics in the business sector.

Developing sales strategies to guarantee success and growth.

Developing and maintaining customer relationships.

Disciplined use of CRM system, communication and customer management.

Handling customer complaints and enquiries.

Monitoring random calls for quality assurance.

Forecasting and analyzing sales data.

Regular reporting of KPI’s to directors

Keeping to targets and managing KPI’s.

Ensuring all administration for sales is completed effectively.

Networking with companies in the industry.

Contributing substantially to product development and marketing efforts.

Building external partnerships, affiliations and strategic alliances.

REQUIRED EDUCATION AND EXPERIENCE

A Bachelor’s or Master’s degree in any relevant subject.

An MBA and/or a relevant professional qualification is also required.

Minimum of 6 years cognate experience, 3 of which must be at a top management position in a recognized Commercial Bank or Top Tier non-bank lending Institution.

Knowledge and insights of current trends in the consumer finance market and innate ability to create new businesses.

Previous experience working as a channel sales Lead/Manager ideally for a similar organization.

Track record of building and developing teams – with well-developed managerial

and leadership skills.

Strong commercial outlook and an entrepreneurial approach to business development.

Proven track record of achieving sales growth and delivery of results to business plans.

Digital channels’ sales experience.

Excellent verbal and written communication skills.

Ability to prioritize and handle multiple tasks at any given time.

Must be detail oriented.

SKILLS / OTHER PERSONAL ATTRIBUTES REQUIRED:

Strong communication skills required, as well as ability to work well with a variety of people at all levels of the organization.

Good planning, organizational and time management skills

Strong leadership and entrepreneurial capacities

Excellent sales and negotiation skills.

The ability to motivate and lead a team.

The ability to work calmly under pressure.

TO APPLY

Click on Job Title below:

CEO
CHANNEL SALES MANAGER

Jobs at a CBN-regulated Consumer Lending Institution, Friday 1, December 2017

Verite Microfinance Bank Limited Recruitment

Verite Microfinance Bank Limited is duly registered in the Federal Republic of Nigeria by the Corporate Affairs Commission and licensed by the Central Bank of Nigeria as a deposit-taking financial institution.

Verite MFB takes pride in our strong, enthusiastic and youthful management team which gives us the ability to tirelessly go the extra mile and deliver financial services that is of highest quality to the unbanked.

We are recruiting to fill the position below:

Job Title: Recovery Assistant
Location: Lagos
Job Description

• Calling all delinquent customers every blessed day on their phone.


• Keeping records of all conversations and marking progress report.


• Furnishing the Head of Recovery with information that can assist in full recovery.


• Reporting complaints received from delinquent customers to the Head of Recovery on a daily basis.


• Calling all guarantors of all delinquent customers every blessed day.


• Calling all next of kin of all delinquent customers every blessed day.


• Calling all spouses of all delinquent customers every blessed day.


• Other duties relating to Recovery or duties assigned by the MD.

Requirements

• Male


• Living within Lagos Island


• OND with Good command of English.


• Very Aggressive character trait.

 

How to Apply
Interested and qualified candidates should send their Applications and CV’s to: [email protected]

Note: Please do not bother to apply if you do not meet the above stated criteria

Application Deadline  17th November, 2017.

Verite Microfinance Bank Limited Recruitment

Verite Microfinance Bank New Vacancy - Apply Now

Verite Microfinance bank ltd is duly registered in the federal republic of Nigeria by the corporate affairs commission and licensed by the central bank of Nigeria as a deposit-taking financial institution.

Verite MFB takes pride in our strong, enthusiastic and youthful management team which gives us the ability to tirelessly go the extra mile and deliver financial services that is of highest standard to the unbanked.

We are recruiting to fill the position below:

Job Title: Loan Officer
Location: Lagos
Job Description

• Authenticate documentation presented for all credit applications and ensure they meet the KYC requirements and any other requirements as required by the regulators.


• Make recommendations for credit rating.


• Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the Marketing Department.


• Assist in the Restructuring of debts in the interest of the company and customer.


• Analyze potential loan markets and develop referral networks to locate prospects for credit products.


• Ensure compliance with the Company’s Credit policy, procedures and service level agreements.


• Analyse financial data regarding loan requests for new, renewal and existing loans, including data provided by credit bureaus and other financial institutions files.


• Prepares spread sheets, reports, summaries and opinions for financial institutions officers on new, renewal and existing loans.

Requirements/Qualifications

• Candidates must be SSCE/OND Holders


• Must possess minimum of 2 years microfinance experience


• Group loan experience is compulsory.


• Candidate must be result-oriented.

How to Apply
Interested and qualified candidates should send a word document version of their CV’s to: [email protected]

Note: Please do not bother to apply if you do not meet the above stated criteria

Application Deadline  6th November, 2017.

Verite Microfinance Bank New Vacancy - Apply Now

Soroman Microfinance Bank Position Available [6 Positions]

Soroman Microfinance Bank is a reputable Microfinance Bank that has just been granted an approval in principle by the Central Bank of Nigeria (CBN) to set up a unit Microfinance Bank in the city of Bauchi, Bauchi State.

The Bank’s Board of Trustees (BoT) hereby invite applications from competent individuals with experience and track records in the capacities below:

Job Title: Head, IT
Location: Bauchi, Bauchi
Overview

• All applicants, should be aware of the short and long term mandate plan from the Board of Trustees which is to devise plans that will ensure profitability and make the bank a state Microfinance bank within six months of operations and a national Microfinance bank in not more than four years from takeoff.

Requirement

• Candidates should possess relevant qualification.

 

Job Title: Head of Internal Audit and Compliance
Location: Bauchi, Bauchi
Overview

• All applicants, should be aware of the short and long term mandate plan from the Board of Trustees which is to devise plans that will ensure profitability and make the bank a state Microfinance bank within six months of operations and a national Microfinance bank in not more than four years from takeoff.

Requirement

• Candidates should possess relevant qualification.

 

Job Title: Head, Finance and Admin
Location: Bauchi, Bauchi
Overview

• All applicants, should be aware of the short and long term mandate plan from the Board of Trustees which is to devise plans that will ensure profitability and make the bank a state Microfinance bank within six months of operations and a national Microfinance bank in not more than four years from takeoff.

Requirement

• Candidates should possess relevant qualification.

 

Job Title: Head of Operations
Location: Bauchi, Bauchi
Overview

• All applicants, should be aware of the short and long term mandate plan from the Board of Trustees which is to devise plans that will ensure profitability and make the bank a state Microfinance bank within six months of operations and a national Microfinance bank in not more than four years from takeoff.

Requirement

• Candidates should possess relevant qualification.

 

Job Title: Supporting Staff
Location: Bauchi, Bauchi
Overview

• All applicants, should be aware of the short and long term mandate plan from the Board of Trustees which is to devise plans that will ensure profitability and make the bank a state Microfinance bank within six months of operations and a national Microfinance bank in not more than four years from takeoff.

Requirement

• Candidates should possess relevant qualification.

 

Job Title: Managing Director
Location: Bauchi, Bauchi
Overview

• All applicants, should be aware of the short and long term mandate plan from the Board of Trustees which is to devise plans that will ensure profitability and make the bank a state Microfinance bank within six months of operations and a national Microfinance bank in not more than four years from takeoff.

Requirement

• Candidates should possess relevant qualification.

 

How to Apply
Interested and qualified candidates should send their Applications to: [email protected]

Note: Only selected applicants would be contacted.

Soroman Microfinance Bank Position Available [6 Positions]

Mines.io: New Position Available At A Financial Services Company

Mines.io offers modern financial services for emerging markets. There are over 3B unbanked consumers in the world without access to formal financial services. Mines.io is a VC-backed startup founded by Stanford CS faculty and PhD grads that is tackling this problem by developing new, mobile-based financial services. Our microfinance platform enables consumers to get non-collateralized loans in minutes, often for the first time in their lives.

We are recruiting to fill the position below:

Job Title: KwikCash Customer Service Agent
Location: Lagos
Job Details

• KwikCash offers instant cash loans to mobile subscribers. We are seeking experienced Customer Care Agents who will be responsible for managing all customer care interactions for this product.

Responsibilities

• You will be required to respond all support sms, call, email enquiries in a timely manner and ensure an excellent customer experience by correctly identifying customer issues and promptly providing resolution including timely escalation of issues to the appropriate support levels.

Job Requirements

• 3 year(s) experience


• Bachelor’s Degree/HND

Desired Courses:

• Computer Science


• Electrical Engineering


• ICT/Internet software Information Technology

Desired Skills:

• Banking


• Basic Computer skills


• Business Etiquette


• Teamwork


• Tech Support


• Troubleshooting


• Written Communications


• Computer systems and networking


• Credit Management


• Customer Relationship Management


• IT Operations Support


• Support

How to Apply
Interested and qualified candidates should:

• Visit www.ratatype.com
  


• Click on “sign up” and enter your full name and email address and complete the sign up process


• Log in with your created credentials


• Click on “Typing Test”


• Click on “Take a Typing Test”


• Click on “Start typing now”


• Once completed, click on your name at the top-right corner of the page


• Click on “certificate” and note the URL at the bottom of your certificate.


• Send an email to: [email protected] with the URL in the body of the email and your CV attached. No introduction letter necessary.

Application Deadline  1st November, 2017.

Mines.io: New Position Available At A Financial Services Company

Ogige Micro Finance Bank Limited Positions Available [2 Positions]

Ogige Micro Finance Bank Limited, a leading State Microfinance Bank in Enugu State, invites applications from suitably qualified candidates to fill the vacant position below:

Job Title: Managing Director/CEO
Location: Enugu
Qualifications

• B.Sc. Hons, or HND in Accountancy/Banking and Finance or related disciplines with not less than fifteen (15) years cognate experience in the banking industry.


• Knowledge of manual banking is an added advantage while the applicant must be very computer literate.


• Certification by Institute of Bankers as a Microfinance Banker is an added advantage.


• Age Limit: 45 years. Older persons may be considered, if they possess other special talents/experiences.

 

Job Title: Heads of Unit
Location: Enugu
Qualifications

• B.Sc. Hons, or HND in Accountancy/Banking and Finance or related disciplines


• Candidate must have had at least 10 years banking experience.


• Age Limit: 45 years. Older persons may be considered, if they possess other special talents/experiences.


• Knowledge of manual banking is an added advantage while the applicant must be very computer literate.


• Certification by Institute of Bankers as a Microfinance Banker is an added advantage.

 

How to Apply
Interested and qualified candidates should forward their applications and CV’s to: [email protected]

Note: Each applicant must attach his or her most current CV which must contain details of previous work experience as well as the names, addresses, phone numbers and e-mail addresses of 3 reputable Nigerians who are acquainted with their previous work experience and who are willing to serve as their referees for the position applied.

Application Deadline: 25th October, 2017.

Ogige Micro Finance Bank Limited Positions Available [2 Positions]

Managing Director/CEO at Angelo Consults

Angelo Consults – Our client, a reputable Microfinance Bank in Lagos, Nigeria seeks to employ a goal oriented, dynamic and experienced professional to lead the Bank’s team to achieve the highest performance standards including managing the overall bank’s resources to achieve the bank’s business planned targets and customer satisfaction by ensuring implementation of the bank’s work plan, policies, processes and procedures.

Job Title: Managing Director/CEO

Responsibilities 
Growth in revenue and bank portfolio:

• Developing, ensuring implementation and monitoring of bank targets and drawing annual plans for approval and execution in line with the regional and overall business targets


• Leading and growing a healthy bank portfolio and minimize risks


• Reporting the Bank’s performance to the Central Bank of Nigeria.


• Provide superior level customer relationship management and promote sales and service culture through coaching

Compliance:

• Assures the filling of all legal and regulatory documents and monitores compliance with relevant laws and regulations


• Managing and monitoring the individual loans by carrying out pre & post engagement processes, activation and overall growth and sustainability


• Monitor and ensure compliance to all the bank’s policies, processes, procedures and other controls

Mission, Policy and Planning:

• Informs the Board and its committees about trends, issues, problems and activities in order to facilitate policy-making.

General Management and Administration:

• Provides general oversight of all the bank’s activities, manages the day-to day operations, and assures a smoothly functioning, efficient organization

Human Resources & Performance Management:

• Overall increase in staff performance and productivity


• Managing and implementing change initiatives to achieve desired business plans and culture


• Governance:


• Works with the Board to enable it fulfill its governance functions and facilitates optimum performance by the Board, its committees and individual members


• Financing


• Assures an effective fund development program by serving as the chief development officer or hiring and supervising an individual responsible for this activity

Qualifications

• B.Sc in any Arts, Social Science or Science discipline


• MSc in a social science discipline, other Microfinance Certifications is an added advantage


• Relevant Experience (Type of experience and minimum number of years):


• Minimum of 10 years post NYSC experience with a financial institution – Bank, Mortgage Bank, Micro Finance Bank, Finance House, Leasing Company etc.


• Ideally should not be less than a Senior Manager grade in a commercial Bank or General Manager in any other financial institution

Location: Lagos

Closing Date
12th January, 2017.

How to Apply
Interested and qualified candidates should send a cover letter and CV in the body of a single email to: info@angeloconsults.com The subject area should read MD/CEO- Microfinance Bank.

Managing Director/CEO at Angelo Consults

IT Officers at Verite Microfinance Bank Ltd

Verite Microfinance Bank Ltd is duly registered in the Federal Republic of Nigeria by the Corporate Affairs Commission and licensed by the Central Bank of Nigeria as a deposit-taking financial institution. Verite MFB takes pride in our strong, enthusiastic and youthful management team which gives us the ability to tirelessly go the extra mile and deliver financial services that is of highest quality to the unbanked.

Job Title: IT Officer

Requirements 

• The right candidate will be educated to degree level or equivalent and ideally be qualified academically or professionally in an IT or similar setting.


• Previous experience of working in a similar role


• Excellent problem solving and analytical skills are essential for this role.


• You will have excellent customer service and communication skills, including the ability to communicate complex technical concepts to non-technical audiences.


• The ability to learn new skills quickly.


• A flexible attitude to work.

Location: Lagos

How to Apply
Please send a word document version of your CV to: career@veritemfb.com.

IT Officers at Verite Microfinance Bank Ltd

Recovery Officers at Verite Microfinance Bank Ltd

Verite Microfinance Bank Ltd is duly registered in the Federal Republic of Nigeria by the Corporate Affairs Commission and licensed by the Central Bank of Nigeria as a deposit-taking financial institution. Verite MFB takes pride in our strong, enthusiastic and youthful management team which gives us the ability to tirelessly go the extra mile and deliver financial services that is of highest quality to the unbanked.

Job Title: Recovery Officer 

Descriptions

• Speaking to customer making outbound and taking inbound calls about their financial situations.


• Collecting outstanding amounts on their accounts and arranging for payments to be made.


• Set up and reviewing payment arrangements.


• Negotiate full payments and settlements.

Qualification

• A young lawyer with a minimum of 2 years post-NYSC experience

Location: Lagos

How to Apply
To apply, Please send a word document version of your CV to: career@veritemfb.com

Recovery Officers at Verite Microfinance Bank Ltd

Entry-level Teller at Verdant Microfinance Bank Limited

Verdant Microfinance Bank Limited is one of the leading financial institutions based in Lagos state, which offers a broad range of financial services. These services are offer to micro, small and medium-sized enterprises (MSMEs) and also low level cadre.

Job Title: Teller

Description

• Reconciles cash drawers by proofing cash transactions.


• Attending to customers’ deposit/withdrawal request.


• Daily cash balancing


• Any other duties assign by head of operations.

Qualification

• Minimum of OND in any discipline with at least one year experience as a teller.

Location: Lagos

Closing Date
26th December, 2016.

How to Apply
Interested and qualified candidates should send their CV’s to: info@verdantmfb.com

Entry-level Teller at Verdant Microfinance Bank Limited

Verite Microfinance Bank Limited (Graduate & Exp)

Verite Microfinance Bank Ltd is duly registered in the Federal Republic of Nigeria by the Corporate Affairs Commission and licensed by the Central Bank of Nigeria as a deposit-taking financial institution.

We are recruiting to fill the following positions below:

Job Title: Credit & Risk Officer
Location: Lagos

Job Description

• The successful candidate will be responsible for a wide variety of activities across the credit risk team, and will include risk exposure, lending decisions and policy and procedural development.

Qualifications Required

• B.Sc/MBA/M.SC/ACA/ACIB with minimum of 3 years experience in the banking sector.


• Any interested candidate must possess relevant academic and professional qualifications necessary to effectively carry out the job functions.

Skills and Attributes required:

• Ability to undertake variety of analyst task.


• An understanding of trade finance


• Ability to build long lasting relationship.


• Excellent knowledge of Microsoft packages [word, excel and outlook].

Application Closing Date: 29th December, 2016.

 

Job Title: Loan Officer
Location: Lagos

Job Description

• Verite microfinance bank Ltd is duly registered in the Federal Republic of Nigeria by the Corporate Affairs Commission and licensed by the Central Bank of Nigeria as a deposit-taking financial institution.


• Verite MFB takes pride in our strong, enthusiastic and youthful management team which gives us the ability to tirelessly go the extra mile and deliver financial services that is of highest quality to the unbanked.

Qualifications and Skills

• HND/B.Sc with NYSC discharged certificate in any discipline


• Must not be more than 35years of age by January, 2017


• Must be fluent in English [oral and written]


• Strong interpersonal and analytical skills


• High computer literacy


• Atleast 2 years of experience in a similar role, preferably in Microfinance Bank.

Salary
#70,000 per month.

Application Closing Date: 27th December, 2016.

 

Job Title: Loan Officer (Graduate Trainee)
Location: Lagos

Required Qualifications and Skills

• HND/B.Sc with NYSC discharged certificate in any discipline


• Must not be more than 28 years of age by January, 2017


• Must be fluent in English [oral and written]


• Strong interpersonal and analytical skills


• High computer literacy


• Experienced in a similar role would be an added advantage.

Application Closing Date: 30th December, 2016.

How to Apply
Interested and qualified candidates should send their CV’s to: [email protected]

 

Verite Microfinance Bank Limited (Graduate & Exp)

Office Assistant Vacancy at AB Microfinance Bank Nigeria Limited, Saturday 10, December 2016

AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG(www.accessholding.com), with its Head office in Berlin, Germany.

The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. It has been spreading out to other countries across the globe rapidly.

OFFICE ASSISTANT

JOB DESCRIPTION

Assist in the stock recording of the office supplies

Assist in ensuring that office supplies and stationaries are available to the units in the branch at when required

Making adequate arrangements for meetings and office events i.e arranging seats, tea/coffee items, refreshments, training materials etc.

REQUIREMENTS

Minimum educational qualification of Senior Secondary School Certificate

Good communication and Interpersonal Skills

Excellent customer service relation

Ability to work effectively with minimal supervision

1 – 2 years working experience in any related field would be an added advantage.

CLICK HERE TO APPLY

DUE DATE: 13 December, 2016

Office Assistant Vacancy at AB Microfinance Bank Nigeria Limited, Saturday 10, December 2016

Graduate Recruitment at AB Microfinance Bank Nigeria Limited, Friday 2, December 2016

AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG(www.accessholding.com), with its Head office in Berlin, Germany.

The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. It has been spreading out to other countries across the globe rapidly.

We are recruiting to fill the position below:

TRAINEE CLIENT ADVISER

LOCATIONS:

ABEOKUTA

REF CODE: TCA/DEC/2016/ABK

IBADAN

REF CODE: TCA/DEC/2016/IBD

LAGOS

REF CODE: TCA/DEC/2016/LAG

MAIN RESPONSIBILITIES

Provide excellent Customer Service and handle customer enquiries/complaints in a professional and timely manner within the Bank

Active sales of all the Banking Services products

Deposits Mobilization by cross-selling the banks products and giving general information about products/ services

Engage in field visits and Direct Promotion activities aimed at mobilizing deposits

Account opening and all customer account related operations

Perform field visits to conduct address verification and referencing as part of KYC

Conduct disbursement talks with clients and ensure the signing of all contracts by all the parties involved.

REQUIREMENTS

Minimum educational qualification of B.Sc./HND

Good communication and Interpersonal Skills

Excellent selling and Marketing skills

Active PC user

Excellent customer service relation

Ability to work effectively with minimal supervision

1-2 years working experience in any related field would be an added advantage

CLICK HERE TO APPLY

DUE DATE: 9 December, 2016

Graduate Recruitment at AB Microfinance Bank Nigeria Limited, Friday 2, December 2016