Career at Stanbic IBTC Bank, Tuesday 1, September 2015

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

MANAGER: BUSINESS SOLUTION AND RECOVERIES

POSITION DESCRIPTION

To assume full responsibility and accountability of the portfolio (as per attached) of potential and existing non-performing loans under the control of PBB Credit of Stanbic IBTC Bank Plc to ensure deployment of effective recovery strategies through the introduction of best practice and maintaining appropriate and uniform recovery policies and practices across all portfolios. To work with the appropriate Business Units and Credit team to establish and implement strategies tominimize NPLs and maximise on recoveries on Written off accounts. This is achieved through the establishment of the Country Watchlist Committee and thereafter through the Watchlist Process where BS&R actively assists and oversee the Watchlist strategy with the Business Unit.

Manage and lead staff to ensure the minimisation of loss to the Stanbic IBTC Bank (Nigeria) by constantly improving the collections on NPLs, written off accounts as well as managing the rehabilitation and retention policy, so as to have the accounts redefined as performing. Ensure that appropriate collection tactics are implemented and security items are timeously and efficiently repossessed and realised; that adequate provisions are kept and that impairment charges comply with policy guidelines; expedite recoveries on the Post Write Off portfolio to enhance profits and ultimately develop and maintain and sustain good working relationships with the other business units within the Standard Bank as well as external stakeholders.

KEY RESPONSIBILITIES

Risk Management

• Compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action/sanction in respect of regulatory compliance matters.

• Utilizing effective recovery strategies to recover money on assigned NPLs and Written off accounts either in-house or by out-sourcing.

• Ensure compliance to credit policies and procedures.

• Report to Head of BB Evaluation/Recovery on changes and results on NPL accounts.

• Liaise with business partners on monitoring of accounts in early stages of delinquencies.

• Increasing awareness amongst staff of legislation and developments applicable to the business.

• Rendition of periodic reports on allocated NPLs and Written off accounts.

• To liaise with relevant units in ensuring adequacy of loan loss provisions in line with CBN regulations and Group standard.

• Comply with all the necessary systems and controls put in place to properly manage the NPL book, and maximise therehabilitation of watchlist accounts in arrears.

• To manage and control collection strategies and campaigns within the NPL and written off environment with the aim of maximizing collection effectiveness and efficiency.

• Ensure effective and efficient repossession and disposal processes, secure storage facilities to be in place, and realising any attributable security on assigned accounts.

• Control and manage regularisation of accounts.

• Continuously participate in re-evaluating collection process in the country.

• Resolve all customer queries that arise on accounts in the NPL (as allocated) category.

Relationships

• Liaise with relevant business units on developments within PBB Credit and their needs.

• Co-operative relationships between the various participants in the credit recovery processes.

People Management

• Participate in an effective Business Solution and Recoveries structure and team, ensuring that all the required functions are adequately and timeously addressed.

• Keep a— of statutory governance and legislation applicable to the Credit Control environment.

Regulatory

• Comply with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action / sanction in respect of regulatory compliance matters.

• Adherence to internal controls and regulatory requirements and enhance procedures, in need.

• Report any breaches and exposures to the unit head and / or the division’s Regulatory Compliance Officer.

• Maintain high ethical standards to prevent market abuse.

• Provide relevant MI information to Head of BS&R.

• Control and manage all records on action taken on accounts assigned.

Operational Management

• Implement collection strategies and campaigns.

• Maintain a high level of customer service.

• Control and monitor assigned NPL and Written off accounts outsourced e.g Court Orders for Repossession.

• Manage and maintain workflow.

• Any delegated ad-hoc function from Head of BS&R.

Key performance measures

• NPL not to exceed agreed target as per KPI.

• Manage the impairment charges.

• Timely and accurate submission of all required returns / reports.

• To provided Customer Service to internal and external customers to ensure that queries/issues are resolved expeditiously.

• Co-operative relationships between the various participants in the credit recovery processes, inclusive of attorneys, liquidators, auctioneers, trustees and debt collections agencies.

Key dimensions of the job

• Total Number of accounts accountable for as per approved organisational structure.

• NPL not to exceed agreed target as per KPI.

• Recoveries rate.

• Continuous staff development.

Important relationships

Internal

• Credit Risk Management: Credit Evaluation and Credit Support Units (collaterals and account management) – for assistance on facility and security details

• Personal and Business Banking: Account Executives – for background information on new clients defaulting on payments

• Personal and Business Banking: Manager, New Business – for background information on new clients defaulting on payments

• Legal Department: legal advice on the most plausible method of recovery

External

• Tracing agents: for assistance where internal tracing has been unsuccessful

• Attorneys, auctioneers, and debt collections agencies in terms of Service Level Agreements

CLICK HERE TO APPLY

DUE DATE: 12 September, 2015

Career at Stanbic IBTC Bank, Tuesday 1, September 2015

Graduates Recruitment at Stanbic IBTC

Stanbic IBTC Holdings is a member of Standard Bank Group which is Africa’s largest banking group ranked by assets and earnings and has been in business for more than 150 years. It is a global Bank with African roots and has extensive operations in 19 African countries including South Africa and 12 countries outside Africa including key financial centers like Europe, United States and Asia making us one of the biggest banking networks in the continent. It operates in Nigeria as Stanbic IBTC Bank; a subsidiary of Stanbic IBTC Holdings.

Job Title: Personal and Business Banking Compliance Manager

Job Field
Banking

Position Description
To ensure that all PBB Compliance issues are properly identified, tracked and effectively managed.
To provide necessary support to the business in respect of compliance issues.
To maintain and develop a thorough understanding of the relevant rules and regulations applicable to PBB Business units.
To maintain and develop a thorough understanding of the relevant requirements and policies applicable to the PBB business, thereby facilitating the establishment of a compliance culture.
To guide members of the PBB business to act with integrity, competence, diligence, respect and in an ethical manner in dealing with all clients.
To ensure Compliance with relevant Anti-Money Laundering and Combating the Financing of Terrorist AML/CFT legislations and related activities.
To ensure effective monitoring of all regulatory returns across the PBB businesses to ensure that such returns are rendered as and when due.
Conducting research international & local to keep abreast of current compliance and AML/CFT issues.

Key Responsibilities
Develop strong working relationships with the PBB Business units.
Provide assistance and advice on compliance issues e.g. new business, new products, new regulatory initiatives and AML/CFT.
Provide guidance on compliance requirements.
Monitor Personal Account Trading PAT within the PBB Business units and investigate potential problem areas/trades.
Assist the PBB Business units with resolution of compliance audit issues.
Conduct monitoring exercises in PBB Business units.
Assist as and when required, in the development, drafting and updating of procedures/processes/policies and related training programmes/manuals and the delivery of training that is tailored to the PBB Business unit needs.
Monitor effectively the level of compliance with policies such as Market Abuse Policy, Conflict of Interest Policy, Gift and Entertainment Policy, Outside Business Interest (OBI) Policy, Conflicts of Interest, etc.
Keep abreast with the Stanbic IBTC/Standard Bank AML operations, standards and controls.
Assist with the review of developed training material pertaining to AML/ CFT.
Attend to relevant projects or reviews and give input and perform allocated tasks in terms of all projects concerning Compliance/AML/CFT.
Assist in providing AML/CFT support to Operational areas to ensure effective implementation of controls and processes.
Assist in compliance measures and determine appropriate remedial action plans (including, where necessary, timeframes and responsibilities.

Key Performance Measure
Ensure all new products and businesses are taken through the product approval process (NPC).
Ensure that all new regulatory and or compliance initiatives are communicated to relevant PBB business units.
Identify deficiencies in AML/CFT control measures and determine appropriate remedial action plans timeframes and responsibilities with the management of the affected area.
Timely review of Compliance policies, standards, manuals, including gap analysis of regulatory requirements.
Timely rollout of Compliance Risk Management Plans CRMPs and effective monitoring of legislations and regulations applicable to PBB in line with agreed timelines.
Ensure proactive engagement and timely review of new product papers.
Co-ordinate and provide input into all AML/CFT initiatives.
Contribute to the AML/CFT framework.
Ensure necessary development and retention of AML/CFT related documentation/procedures, policies, manuals.
Assist and advice on the process to identify and monitor PEPs and other targeted high-risk persons and entities.
Actively promote, on an ongoing basis a culture of Compliance within the PBB Business units.

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Graduates Recruitment at Stanbic IBTC

Stanbic IBTC Job Recruitment

Stanbic IBTC Holdings is a member of Standard Bank Group which is Africa’s largest banking group ranked by assets and earnings and has been in business for more than 150 years. It is a global Bank with African roots and has extensive operations in 19 African countries including South Africa and 12 countries outside Africa including key financial centers like Europe, United States and Asia making us one of the biggest banking networks in the continent. It operates in Nigeria as Stanbic IBTC Bank; a subsidiary of Stanbic IBTC Holdings.

Job Title: Product Manager – Transactional & Liabilities

Job Field
Banking, Finance, Accounting, Audit

Position Description
The strategic planning, product design, product management and product performance of Personal Transactional and Liabilities Products.
Operates within a matrix business environment and uses knowledge, experience and abilities to obtain positive business outcomes;
Draws on knowledge and experience to build and implement sustainable product strategies that meet customer needs;
Identifies and executes short term initiatives to drive product performance;
Manages and co-ordinates product projects;
Looks for new ways to improve the business and new products and services to grow the business;
Understands payments and platforms
Manages the day-to-day business of the product portfolio;
Analysis’s product information to model and understand trends, behaviours and profitability;
Understands the environment and business within which the product portfolio operates.

Key Responsibilities
Business growth & sustainability
Product performance & profitability-financial performance
Product target setting-budgeting
Product alignment with customer value propositions and the business operating model
Development & implementation of product and funding strategies
Conceptualisation & implementation of new products/services
Identification of new business, revenue and cost reduction opportunities
Effective product interest rate management and product pricing
Product process enhancements, re-engineering
Development of product sales, service tools
Product support to network
Customer and branch query resolution
Conceptualisation and drive of business campaigns
General product management
Delivery of key projects
Monitoring, understanding and reacting to business/competitive environment
Provision of appropriate management information

Key Performance Measures Financial 
Liabilities deposit balance growth
Effective Margin Management
Account management
Product revenues net interest income and non-interest income
Product costs
Optimisation of profit

Customer
Develop and understand core customer insights
Sales/cross sell strategies aligned to overall customer offerings
Customer Information
Product training material

Product Management
Grow the deposit base
Support sales and distribution across segments
Retention and management of existing deposits
Product Insights and analysis by segment
Tactical marketing initiatives
Competitor Analysis
New Product Development

Improve Efficiencies and Effectiveness
End to end processing across all channels
Account maintenance and management
Legal and compliance

APPLY HERE

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Stanbic IBTC Job Recruitment

Latest Job Placement at Stanbic IBTC Bank

Stanbic IBTC Holdings is a member of Standard Bank Group which is Africa’s largest banking group ranked

by assets and earnings and has been in business for more than 150 years. It is a global Bank with African roots and has extensive operations in 19 African countries including South Africa and 12 countries outside Africa including key financial centers like Europe, United States and Asia making us one of the biggest banking networks in the continent. It operates in Nigeria as Stanbic IBTC Bank; a subsidiary of Stanbic IBTC Holdings.

Stanbic IBTC Holdings’ strategy is to position itself as the leading end-to-end financial services solutions provider in Nigeria. The group leverages on our market exposure to offer expert services in three core business areas – Corporate and Investment banking; Personal and Business banking and Wealth management under 8 subsidiaries.

We strive to serve all our customers exceptionally as well as invest in the growth of our people and support them to achieve their career aspirations.

Product Manager – Transactional & Liabilities

 

Position Description

Job purpose
The strategic planning, product design, product management and product performance of Personal Transactional and Liabilities Products.

Key dimensions of the job
• Operates within a matrix business environment and uses knowledge, experience and abilities to obtain positive business outcomes;
• Draws on knowledge and experience to build and implement sustainable product strategies that meet customer needs;
• Identifies and executes short term initiatives to drive product performance;
• Manages and co-ordinates product projects;
• Looks for new ways to improve the business and new products and services to grow the business;
• Understands payments and platforms
• Manages the day-to-day business of the product portfolio;
• Analysis’s product information to model and understand trends, behaviours and profitability;
• Understands the environment and business within which the product portfolio operates.

Key responsibilities
• Business growth & sustainability
• Product performance & profitability (financial performance)
• Product target setting (budgeting)
• Product alignment with customer value propositions and the business operating model
• Development & implementation of product and funding strategies
• Conceptualisation & implementation of new products/services
• Identification of new business, revenue and cost reduction opportunities
• Effective product interest rate management and product pricing
• Product process enhancements/re-engineering
• Development of product sales / service tools
• Product support to network
• Customer and branch query resolution
• Conceptualisation and drive of business campaigns
• General product management
• Delivery of key projects
• Monitoring, understanding and reacting to business/competitive environment
• Provision of appropriate management information

Key performance measures Financial
• Liabilities deposit balance growth
• Effective Margin Management
• Account management
• Product revenues (net interest income and non-interest income)
• Product costs
• Optimisation of profit

Customer
• Develop and understand core customer insights
• Sales/cross sell strategies aligned to overall customer offerings
• Customer Information
• Product training material

Product management
• Grow the deposit base
• Support sales and distribution across segments
• Retention and management of existing deposits
• Product Insights and analysis by segment
• Tactical marketing initiatives
• Competitor Analysis
• New Product Development

Improve Efficiencies and Effectiveness
• End to end processing across all channels
• Account maintenance and management
• Legal and compliance

Method of Application

Interested and suitably qualified candidates should click here to apply online.

Latest Job Placement at Stanbic IBTC Bank

Stanbic IBTC Bank Latest Job, Tuesday, 25, August 2015

Stanbic IBTC Holdings is a member of Standard Bank Group which is Africa’s largest banking group ranked by assets and earnings and has been in business for more than 150 years. It is a global Bank with African roots and has extensive operations in 19 African countries including South Africa and 12 countries outside Africa including key financial centers like Europe, United States and Asia making us one of the biggest banking networks in the continent. It operates in Nigeria as Stanbic IBTC Bank; a subsidiary of Stanbic IBTC Holdings.

Stanbic IBTC Holdings’ strategy is to position itself as the leading end-to-end financial services solutions provider in Nigeria. The group leverages on our market exposure to offer expert services in three core business areas – Corporate and Investment banking; Personal and Business banking and Wealth management under 8 subsidiaries.

We strive to serve all our customers exceptionally as well as invest in the growth of our people and support them to achieve their career aspirations.

PRODUCT MANAGER – TRANSACTIONAL & LIABILITIES

POSITION DESCRIPTION

JOB PURPOSE

The strategic planning, product design, product management and product performance of Personal Transactional and Liabilities Products.

KEY DIMENSIONS OF THE JOB

• Operates within a matrix business environment and uses knowledge, experience and abilities to obtain positive business outcomes;

• Draws on knowledge and experience to build and implement sustainable product strategies that meet customer needs;

• Identifies and executes short term initiatives to drive product performance;

• Manages and co-ordinates product projects;

• Looks for new ways to improve the business and new products and services to grow the business;

• Understands payments and platforms

• Manages the day-to-day business of the product portfolio;

• Analysis’s product information to model and understand trends, behaviours and profitability;

• Understands the environment and business within which the product portfolio operates.

KEY RESPONSIBILITIES

• Business growth & sustainability

• Product performance & profitability (financial performance)

• Product target setting (budgeting)

• Product alignment with customer value propositions and the business operating model

• Development & implementation of product and funding strategies

• Conceptualisation & implementation of new products/services

• Identification of new business, revenue and cost reduction opportunities

• Effective product interest rate management and product pricing

• Product process enhancements/re-engineering

• Development of product sales / service tools

• Product support to network

• Customer and branch query resolution

• Conceptualisation and drive of business campaigns

• General product management

• Delivery of key projects

• Monitoring, understanding and reacting to business/competitive environment

• Provision of appropriate management information

Key performance measures Financial

• Liabilities deposit balance growth

• Effective Margin Management

• Account management

• Product revenues (net interest income and non-interest income)

• Product costs

• Optimisation of profit

Customer

• Develop and understand core customer insights

• Sales/cross sell strategies aligned to overall customer offerings

• Customer Information

• Product training material

Product management

• Grow the deposit base

• Support sales and distribution across segments

• Retention and management of existing deposits

• Product Insights and analysis by segment

• Tactical marketing initiatives

• Competitor Analysis

• New Product Development

Improve Efficiencies and Effectiveness

• End to end processing across all channels

• Account maintenance and management

• Legal and compliance

CLICK HERE TO APPLY

DUE DATE: 7 September, 2015

Stanbic IBTC Bank Latest Job, Tuesday, 25, August 2015

Current Job at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Job Title: Team Lead – Loan Booking Unit

Job Field
Banking

Job Purpose 
To carry out credit procedures, maintain a tight control over all aspects of advance administration, with the primary objective to contain credit risk within acceptable parameters by ensuring accurate and timely booking of all Business Banking deals while ensuring compliance with all conditions as stipulated in the sanction.
Ensure consistent service delivery, meeting the needs of both existing and new business clients

Key Responsibilities 
Review conditions precedent checklist  to approve for  draw down of all Personal Banking facilities once satisfied that all terms and conditions of sanction, covenants have been met and all required collateral have been obtained and are in legal order
Ensure the Covenant tracker is updated with all covenants as stated on the sanction document by the CEM before signing off for disbursement.
Ensure proper follow-up on deferrals items to ensure same are regularized within the stipulated time frame and escalate deviations to Team Lead BB CRM for inclusion in the watch-list report.
Authorize disbursement of all Personal Banking deals on the Core Banking software.
Ensure CBN CRMS reporting on all customers with a cumulative exposure of N1 million
Ensure PAS take-up of all UPLs, VAF and Home loans deal
Ensure that Credit files are kept in perfect order in line with the CBN’s basic Credit Files requirement.
Ensure take up and actioning of issues raised on Remedy with respect to personal loans.
Ensure unverified record exception report is spooled on Cognos daily and loan repayment exception report spooled weekly.
Responding to queries and resolving issues pertaining to limits loaded on both the Core Banking software and HP&L
Ensure proper coordination of the team to achieve its objectives
Any other responsibility assigned by the Unit Head.

Key Performance Measures 
Risk Management
Maintain a high quality-lending book, through the judicious and effective management thereof.
Customer service, performance measurement
Add value to PBB Banking by delivering a prompt, efficient and professional risk management service.

APPLY HERE

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Current Job at Stanbic IBTC Bank

Managerial Job at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Job Title: Manager, Resourcing

Job Field
Administration, Secretarial, Human Resources, HR

Position Description
Achieve staffing objectives for the business through effective workforce planning, proactive candidate sourcing, candidate evaluation, advisory and market intelligence aligned to business needs.

Key Responsibilities 
Review resourcing needs of the business and develop recruitment strategies for the organization and define sourcing strategies.
Managing and driving the resourcing governance process, review all job adverts to ensure audit
readiness and they are in line with statutory requirements.
Continually review the resourcing process to ensure they align with best practice and serve as a guide to interviewers and others involved in the recruitment process.
Participate in interviews for candidates as necessary, providing other members of the panel with required information and relevant rules and ensuring procedures are adhered to accordingly.
Oversee the conduct of the pre-employment assessments.
Monitor recruitment activities through the online recruitment portal and external recruitment agencies, to ensure service level agreements are being adhered to.
Assist in the streamlining and continuous improvement of internal and external recruitment and selection methods and approaches.
Ensuring recruitment deadlines from Human Capital (HC) Business Partners and other Business Partners are met
Provision of regular reports detailing recruitment and selection activities in the business.
Ensures there is an annual approved Workforce plan in place; viz-a-viz, supporting the BUHs and HCBPs planning, preparing and deploying according to the Workforce plan.

Key Performance Measures
Improved process and Turn Around Time
Reduced vacancy factor across business area
Monthly recruitment metrics
Prompt feedback to Business/Line Managers on recruitment process
Operational excellence i.e. zero audit findings

APPLY HERE

Managerial Job at Stanbic IBTC Bank

Managerial Job at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Job Title: Manager, Resourcing

Job Field
Administration, Secretarial, Human Resources, HR

Position Description
Achieve staffing objectives for the business through effective workforce planning, proactive candidate sourcing, candidate evaluation, advisory and market intelligence aligned to business needs.

Key Responsibilities 
Review resourcing needs of the business and develop recruitment strategies for the organization and define sourcing strategies.
Managing and driving the resourcing governance process, review all job adverts to ensure audit readiness and they are in line with statutory requirements.
Continually review the resourcing process to ensure they align with best practice and serve as a guide to interviewers and others involved in the recruitment process.
Participate in interviews for candidates as necessary, providing other members of the panel with required information and relevant rules and ensuring procedures are adhered to accordingly.
Oversee the conduct of the pre-employment assessments.
Monitor recruitment activities through the online recruitment portal and external recruitment agencies, to ensure service level agreements are being adhered to.
Assist in the streamlining and continuous improvement of internal and external recruitment and selection methods and approaches.
Ensuring recruitment deadlines from Human Capital (HC) Business Partners and other Business Partners are met
Provision of regular reports detailing recruitment and selection activities in the business.
Ensures there is an annual approved Workforce plan in place; viz-a-viz, supporting the BUHs and HCBPs planning, preparing and deploying according to the Workforce plan.

Key Performance Measures 
Improved process and Turn Around Time
Reduced vacancy factor across business area
Monthly recruitment metrics
Prompt feedback to Business/Line Managers on recruitment process
Operational excellence i.e. zero audit findings

APPLY HERE

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Managerial Job at Stanbic IBTC Bank

Fresh Job Vacancy at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has
been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Manager, Resourcing

 

Position Description

Achieve staffing objectives for the business through effective workforce planning, proactive candidate sourcing, candidate evaluation, advisory and market intelligence aligned to business needs.

Key responsibilities
• Review resourcing needs of the business and develop recruitment strategies for the organization and define sourcing strategies.
• Managing and driving the resourcing governance process, review all job adverts to ensure audit readiness and they are in line with statutory requirements.
• Continually review the resourcing process to ensure they align with best practice and serve as a guide to interviewers and others involved in the recruitment process.
• Participate in interviews for candidates as necessary, providing other members of the panel with required information and relevant rules and ensuring procedures are adhered to accordingly.
• Oversee the conduct of the pre-employment assessments.
• Monitor recruitment activities through the online recruitment portal and external recruitment agencies, to ensure service level agreements are being adhered to.
• Assist in the streamlining and continuous improvement of internal and external recruitment and selection methods and approaches.
• Ensuring recruitment deadlines from Human Capital (HC) Business Partners and other Business Partners are met
• Provision of regular reports detailing recruitment and selection activities in the business.
• Ensures there is an annual approved Workforce plan in place; viz-a-viz, supporting the BUHs and HCBPs planning, preparing and deploying according to the Workforce plan.

Key performance measures
• Improved process and Turn Around Time
• Reduced vacancy factor across business area
• Monthly recruitment metrics
• Prompt feedback to Business/Line Managers on recruitment process
• Operational excellence i.e. zero audit findings

Method of Application
Interested and suitably qualified candidates should click here to apply online.

Fresh Job Vacancy at Stanbic IBTC Bank

Several Job Vacancies at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been

a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Manager, Financial Integrity

 

Position Description

Job purpose
• Create direction and focus for effective operation of the regulatory reporting function of Finance.
• Implement effective risk management processes in the department
• Drive the implementation of best practices in capital management.

Key responsibilities
• Take responsibility for the completion of all aspects of the regulatory returns.
• Understand the requirements for regulatory reporting for the Bank and keep the bank up to date on regulatory changes.
• Coordinate CBN annual routine examinations.
• Attend to all queries coming from the submitted EFASS returns, and other ad-hoc requests from the regulators.
• Develop a financial risk dashboard and compliance framework for the department.

Key performance measures
• Ensure that all external reporting requirements are timeously met, including preparation of periodic regulatory returns in compliance with CBN/NDIC/FRCN guidelines.
• Ensure that all regulatory ratios are complied with.
• Zero
• Prompt resolution of all regulatory audit issues.
• Implementation of best practices in capital management.
• Implementation of best practices in risk management.

Asset Custodians

• 
  


• 
  LocationAdamawa, Borno, Kaduna, Kano, Katsina, Taraba
  


• 
  

 

Position Description

Purpose of Job
Ensure the availability of treasury cash, reserve and blank forms. Ensure the availability of a fully functional cash service to tellers including the custody and balancing of Vault cash, processing of vault deposits, withdrawal and handling of related reports. Control treasury cash, blank forms, safe custody items and duplicate keys .Understand and manage the risks associated with the custody of these items as well as the changes in the custody of assets through an effective system of controls. Maintain a high level of integrity and ethical standards. Ensure that the correct security procedures are adhered to when cash is moved to agencies and delivered to/collected from Cash Management Unit. Effectively manage cash to ensure vault approved limits are not exceeded.

Key Functions:

Asset Custodianship
• Ensure that laid-down instructions for the handling and movement of treasury cash to and from tellers and SBV are adhered to
• Ensure that current stock of blank forms received is recorded and signed for according to laid-down procedures
• Ensure that record keeping is carried out according to laid-down instructions for treasury cash, blank forms and safe custody items
• Ensure that swept deposits are correctly handled in terms of the laid down instructions
• Ensure that all Irregular Items have been handled before the end of the day

Monitoring of cash holdings
• Ensure that cash holdings do not exceed prescribed limits
• Ensure that sufficient cash levels are maintained to meet customer requirements

ATM up-time
• Ensure that Auto Bank and Auto Cash terminals are always adequately stocked with cash and stationery
• Maintain close liaison with the Auto Bank Control Center to ensure that equipment problems are dealt with promptly
• Ensure that potential faults that could cause equipment to malfunction are identified and resolved on time
• Ensure that all ATM terminals are kept clean and maintained in good condition.

ATM Cash Management
• Control ATM cash according to laid-down instructions
• Balance cash at the required intervals
• Report and action differences in ATM cash promptly
• Ensure that ATM cash is safeguarded against unnecessary and preventable loss

Reports
• Action ATM reports as listed on the Duty List promptly in terms of laid-down instructions
• Reconcile ATM cash daily
• Action Care Suspects accurately and on time, resulting in reduced operating losses

Problem Solving
• Follow standardized routine procedures for control purposes
• Draw on experience of branch cash requirements and cyclical impacts on cash resources to plan for fluctuating cash demands and optimize cash holdings
• Plan and execute regular maintenance requirements for ATM terminals, and deal with day to day unexpected interruptions to service in order to maximize productivity
• Ability to attend to customer queries in a timely manner.
• Sound recall of procedures and previous experiences, in order to recognize the appropriate solution to each situation
• Resourceful, finding practical ways to efficiently deal with voluminous workloads, and remain focused on priority issues

Planning
• Planning is on a daily to weekly basis within regular activity cycles

Decision making
• Understand the impact of ATM services provided, the interrelatedness of the services provided to branch staff, and the impact on customers.
• Work within set policy, procedures, system parameters and internal controls. Able to respect authority and take instructions

Method of Application

Interested and suitably qualified candidates should click on preferred job titles to apply online.

Several Job Vacancies at Stanbic IBTC Bank

Stanbic IBTC Bank Recruiting

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Position: E-business Risk Analyst

Job purpose

The E business, risk analyst role is part of an integrated group wide organization dedicated to bring the organization’s information risks under explicit management control in order to prevent significant reputational, financial or other loss to Stanbic IBTC and its clients. This is being achieved through the efficient and effective application of risk and information systems business (electronic business) expertise to identify risk areas within existing and proposed solutions. The role performs the following activities:

• Review effectiveness of control implementation of Key Controls and Business Specific Control 

• Support Business lines, e-business, Operational Risk and the SBG Information Risk Office for the successful treatment of risks across all information system platforms.

Key responsibilities

Review effectiveness of control implementation of Key Controls and Business Specific Control

• Tracking and monitoring of control gaps and action plans.

• Provide Information Risk specific content to business partners and IR stakeholders

• Provide insight to the dynamic threat landscape across relevant e-business (i.e. payments and collection) platforms positioning the banks’ risk posture against these trends

• Analyse, correlate and reconstruct events where business operations related risk incidents have occurred within the Bank, determining the root cause, and proposing alternatives to prevent recurrence.

• Define the necessary procedures to drive information risk management on major business initiatives / projects, providing control advice and measuring control effectiveness and efficiency.

• Awareness of Technology and electronic business risk threat landscape as it relates to the Bank

• Identify trends and mitigation approaches to business challenges in business operations.

• Advise on information system risks and threat trends to new business opportunities in the e-business world.

• Provide a holistic view of the risks to the bank’s e-business platforms introduced by personnel, processes, technology and external events.

Support Business lines, e-business, Operational Risk and the SBG Information Risk Office for the successful treatment of risks across all information system platforms.

• Support the ongoing knowledge management and formalization of what risks and threats the group faces and how they are being addressed. 

• Support incident response planning and investigation of customer data breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.

• Initiate, facilitate, and promote activities to create risk awareness within the organization, including awareness of information risk related regulatory issues that have a potential impact to the environment in alignment with group wide awareness activities. 

• Support the engagement process of risk assessments and acts as a liaison with business lines to deliver value to the business.

• Establish cooperative dialogue between Operational Risk, e-business, Financial Crime Control, and IT Security by visible and consistent action.

• Promote self-compliance to information risk governance standards, policies and standards.

• Develop business personnel knowledge to ensure better information protection and management

• Support relationship with vendors and suppliers to ensure full value of contracts is realised.

• Promote a continuous awareness of information risk value to ensure timely engagement by business managers.

• Highlight effectiveness of risk identification and implementation of key and business specific controls 

• Monitor external and internal compliance requirements on all payments and collection platforms as well as other related systems

• Assessment of the control environment with specific reference to high risks identified and key controls implemented by 3rd parties. 

• Recommendations on process and control gaps.

 

How to Apply 

Click here to apply 

Stanbic IBTC Bank Recruiting

Fresh Opportunities at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of

South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Manager: Business Solution and Recoveries

 

Position Description

To assume full responsibility and accountability of the portfolio (as per attached) of potential and existing non-performing loans under the control of PBB Credit of Stanbic IBTC Bank Plc to ensure deployment of effective recovery strategies through the introduction of best practice and maintaining appropriate and uniform recovery policies and practices across all portfolios. To work with the appropriate Business Units and Credit team to establish and implement strategies to minimize NPLs and maximise on recoveries on Written off accounts. This is achieved through the establishment of the Country Watchlist Committee and thereafter through the Watchlist Process where BS&R actively assists and oversee the Watchlist strategy with the Business Unit.

Manage and lead staff to ensure the minimisation of loss to the Stanbic IBTC Bank (Nigeria) by constantly improving the collections on NPLs, written off accounts as well as managing the rehabilitation and retention policy, so as to have the accounts redefined as performing. Ensure that appropriate collection tactics are implemented and security items are timeously and efficiently repossessed and realised; that adequate provisions are kept and that impairment charges comply with policy guidelines; expedite recoveries on the Post Write Off portfolio to enhance profits and ultimately develop and maintain and sustain good working relationships with the other business units within the Standard Bank as well as external stakeholders.

Key responsibilities

Risk Management

• Compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action/sanction in respect of regulatory compliance matters.
• Utilizing effective recovery strategies to recover money on assigned NPLs and Written off accounts either in-house or by out-sourcing.
• Ensure compliance to credit policies and procedures.
• Report to Head of BB Evaluation/Recovery on changes and results on NPL accounts.
• Liaise with business partners on monitoring of accounts in early stages of delinquencies.
• Increasing awareness amongst staff of legislation and developments applicable to the business.
• Rendition of periodic reports on allocated NPLs and Written off accounts.
• To liaise with relevant units in ensuring adequacy of loan loss provisions in line with CBN regulations and Group standard.
• Comply with all the necessary systems and controls put in place to properly manage the NPL book, and maximise the rehabilitation of watchlist accounts in arrears.
• To manage and control collection strategies and campaigns within the NPL and written off environment with the aim of maximizing collection effectiveness and efficiency.
• Ensure effective and efficient repossession and disposal processes, secure storage facilities to be in place, and realising any attributable security on assigned accounts.
• Control and manage regularisation of accounts.
• Continuously participate in re-evaluating collection process in the country.
• Resolve all customer queries that arise on accounts in the NPL (as allocated) category.

Relationships

• Liaise with relevant business units on developments within PBB Credit and their needs.
• Co-operative relationships between the various participants in the credit recovery processes.

People Management
• Participate in an effective Business Solution and Recoveries structure and team, ensuring that all the required functions are adequately and timeously addressed.
• Keep abreast of statutory governance and legislation applicable to the Credit Control environment.

Regulatory

• Comply with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action / sanction in respect of regulatory compliance matters.
• Adherence to internal controls and regulatory requirements and enhance procedures, in need.
• Report any breaches and exposures to the unit head and / or the division’s Regulatory Compliance Officer.
• Maintain high ethical standards to prevent market abuse.
• Provide relevant MI information to Head of BS&R.
• Control and manage all records on action taken on accounts assigned.

Operational Management
• Implement collection strategies and campaigns.
• Maintain a high level of customer service.
• Control and monitor assigned NPL and Written off accounts outsourced e.g Court Orders for Repossession.
• Manage and maintain workflow.
• Any delegated ad-hoc function from Head of BS&R.

Key performance measures

• NPL not to exceed agreed target as per KPI.
• Manage the impairment charges.
• Timely and accurate submission of all required returns / reports.
• To provided Customer Service to internal and external customers to ensure that queries/issues are resolved expeditiously.
• Co-operative relationships between the various participants in the credit recovery processes, inclusive of attorneys, liquidators, auctioneers, trustees and debt collections agencies.

Key dimensions of the job

• Total Number of accounts accountable for as per approved organisational structure.
• NPL not to exceed agreed target as per KPI.
• Recoveries rate.
• Continuous staff development.

Important relationships

Internal
• Credit Risk Management: Credit Evaluation and Credit Support Units (collaterals and account management) – for assistance on facility and security details
• Personal and Business Banking: Account Executives – for background information on new clients defaulting on payments
• Personal and Business Banking: Manager, New Business – for background information on new clients defaulting on payments
• Legal Department: legal advice on the most plausible method of recovery

External
• Tracing agents: for assistance where internal tracing has been unsuccessful
• Attorneys, auctioneers, and debt collections agencies in terms of Service Level Agreements

E-business Risk Analyst

 

Position Description

Job purpose

The E business, risk analyst role is part of an integrated group wide organization dedicated to bring the organization’s information risks under explicit management control in order to prevent significant reputational, financial or other loss to Stanbic IBTC and its clients. This is being achieved through the efficient and effective application of risk and information systems business (electronic business) expertise to identify risk areas within existing and proposed solutions. The role performs the following activities:
• Review effectiveness of control implementation of Key Controls and Business Specific Control
• Support Business lines, e-business, Operational Risk and the SBG Information Risk Office for the successful treatment of risks across all information system platforms.

Key responsibilities

Review effectiveness of control implementation of Key Controls and Business Specific Control

• Highlight effectiveness of risk identification and implementation of key and business specific controls
• Monitor external and internal compliance requirements on all payments and collection platforms as well as other related systems
• Assessment of the control environment with specific reference to high risks identified and key controls implemented by 3rd parties.
• Recommendations on process and control gaps.
• Tracking and monitoring of control gaps and action plans.
• Provide Information Risk specific content to business partners and IR stakeholders
• Provide insight to the dynamic threat landscape across relevant e-business (i.e. payments and collection) platforms positioning the banks’ risk posture against these trends
• Analyse, correlate and reconstruct events where business operations related risk incidents have occurred within the Bank, determining the root cause, and proposing alternatives to prevent recurrence.
• Define the necessary procedures to drive information risk management on major business initiatives / projects, providing control advice and measuring control effectiveness and efficiency.
• Awareness of Technology and electronic business risk threat landscape as it relates to the Bank
• Identify trends and mitigation approaches to business challenges in business operations.
• Advise on information system risks and threat trends to new business opportunities in the e-business world.
• Provide a holistic view of the risks to the bank’s e-business platforms introduced by personnel, processes, technology and external events.

Support Business lines, e-business, Operational Risk and the SBG Information Risk Office for the successful treatment of risks across all information system platforms.
• Support the ongoing knowledge management and formalization of what risks and threats the group faces and how they are being addressed.
• Support incident response planning and investigation of customer data breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.
• Initiate, facilitate, and promote activities to create risk awareness within the organization, including awareness of information risk related regulatory issues that have a potential impact to the environment in alignment with group wide awareness activities.
• Support the engagement process of risk assessments and acts as a liaison with business lines to deliver value to the business.
• Establish cooperative dialogue between Operational Risk, e-business, Financial Crime Control, and IT Security by visible and consistent action.
• Promote self-compliance to information risk governance standards, policies and standards.
• Develop business personnel knowledge to ensure better information protection and management
• Support relationship with vendors and suppliers to ensure full value of contracts is realised.
• Promote a continuous awareness of information risk value to ensure timely engagement by business managers.

Method of Application

Interested and suitably qualified candidates should click on preferred job titles to apply online.

Fresh Opportunities at Stanbic IBTC Bank

E-business Risk Analyst needed at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Job Title: E-business Risk Analyst

Job Field
Banking

Position Description
The E business, risk analyst role is part of an integrated group wide organization dedicated to bring the organization’s information risks under explicit management control in order to prevent significant reputational, financial or other loss to Stanbic IBTC and its clients. This is being achieved through the efficient and effective application of risk and information systems business (electronic business) expertise to identify risk areas within existing and proposed solutions. The role performs the following activities:
Review effectiveness of control implementation of Key Controls and Business Specific Control
Support Business lines, e-business, Operational Risk and the SBG Information Risk Office for the successful treatment of risks across all information system platforms.

Key Responsibilities
Highlight effectiveness of risk identification and implementation of key and business specific controls
Monitor external and internal compliance requirements on all payments and collection platforms as well as other related systems
Assessment of the control environment with specific reference to high risks identified and key controls implemented by 3rd parties.
Recommendations on process and control gaps.
Tracking and monitoring of control gaps and action plans.
Provide Information Risk specific content to business partners and IR stakeholders
Provide insight to the dynamic threat landscape across relevant e-business (i.e. payments and collection) platforms positioning the banks’ risk posture against these trends
Analyse, correlate and reconstruct events where business operations related risk incidents have occurred within the Bank, determining the root cause, and proposing alternatives to prevent recurrence.
Define the necessary procedures to drive information risk management on major business initiatives / projects, providing control advice and measuring control effectiveness and efficiency.
Awareness of Technology and electronic business risk threat landscape as it relates to the Bank
Identify trends and mitigation approaches to business challenges in business operations.
Advise on information system risks and threat trends to new business opportunities in the e-business world.
Provide a holistic view of the risks to the bank’s e-business platforms introduced by personnel, processes, technology and external events.

Requirement
Support Business lines, e-business, Operational Risk and the SBG Information Risk Office for the successful treatment of risks across all information system platforms.
Support the ongoing knowledge management and formalization of what risks and threats the group faces and how they are being addressed.
Support incident response planning and investigation of customer data breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.
Initiate, facilitate, and promote activities to create risk awareness within the organization, including awareness of information risk related regulatory issues that have a potential impact to the environment in alignment with group wide awareness activities.
Support the engagement process of risk assessments and acts as a liaison with business lines to deliver value to the business.
Establish cooperative dialogue between Operational Risk, e-business, Financial Crime Control, and IT Security by visible and consistent action.
Promote self-compliance to information risk governance standards, policies and standards.
Develop business personnel knowledge to ensure better information protection and management
Support relationship with vendors and suppliers to ensure full value of contracts is realised.
Promote a continuous awareness of information risk value to ensure timely engagement by business managers.

APPLY HERE

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E-business Risk Analyst needed at Stanbic IBTC Bank

Graduates Recruitment at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Job Title: Manager: Business Solution and Recoveries

Job Field
Banking

Position Description
To assume full responsibility and accountability of the portfolio as per attached of potential and existing non-performing loans under the control of PBB Credit of Stanbic IBTC Bank Plc to ensure deployment of effective recovery strategies through the introduction of best practice and maintaining appropriate and uniform recovery policies and practices across all portfolios. To work with the appropriate Business Units and Credit team to establish and implement strategies to minimize NPLs and maximise on recoveries on Written off accounts. This is achieved through the establishment of the Country Watchlist Committee and thereafter through the Watchlist Process where BS&R actively assists and oversee the Watchlist strategy with the Business Unit.
Manage and lead staff to ensure the minimisation of loss to the Stanbic IBTC Bank (Nigeria) by constantly improving the collections on NPLs, written off accounts as well as managing the rehabilitation and retention policy, so as to have the accounts redefined as performing. Ensure that appropriate collection tactics are implemented and security items are timeously and efficiently repossessed and realised; that adequate provisions are kept and that impairment charges comply with policy guidelines; expedite recoveries on the Post Write Off portfolio to enhance profits and ultimately develop and maintain and sustain good working relationships with the other business units within the Standard Bank as well as external stakeholders.

Risk Management
Compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action/sanction in respect of regulatory compliance matters.
Utilizing effective recovery strategies to recover money on assigned NPLs and Written off accounts either in-house or by out-sourcing.
Ensure compliance to credit policies and procedures.
Report to Head of BB Evaluation/Recovery on changes and results on NPL accounts.
Liaise with business partners on monitoring of accounts in early stages of delinquencies.
Increasing awareness amongst staff of legislation and developments applicable to the business.
Rendition of periodic reports on allocated NPLs and Written off accounts.
To liaise with relevant units in ensuring adequacy of loan loss provisions in line with CBN regulations and Group standard.
Comply with all the necessary systems and controls put in place to properly manage the NPL book, and maximise the rehabilitation of watchlist accounts in arrears.
To manage and control collection strategies and campaigns within the NPL and written off environment with the aim of maximizing collection effectiveness and efficiency.
Ensure effective and efficient repossession and disposal processes, secure storage facilities to be in place, and realising any attributable security on assigned accounts.
Control and manage regularisation of accounts.
Continuously participate in re-evaluating collection process in the country.
Resolve all customer queries that arise on accounts in the NPL (as allocated) category.

Relationships
Liaise with relevant business units on developments within PBB Credit and their needs.
Co-operative relationships between the various participants in the credit recovery processes.

People Management
Participate in an effective Business Solution and Recoveries structure and team, ensuring that all the required functions are adequately and timeously addressed.
Keep abreast of statutory governance and legislation applicable to the Credit Control environment.

Regulatory
Comply with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action, sanction in respect of regulatory compliance matters.
Adherence to internal controls and regulatory requirements and enhance procedures, in need.
Report any breaches and exposures to the unit head and / or the division’s Regulatory Compliance Officer.
Maintain high ethical standards to prevent market abuse.
Provide relevant MI information to Head of BS&R.
Control and manage all records on action taken on accounts assigned.

Operational Management
Implement collection strategies and campaigns.
Maintain a high level of customer service.
Control and monitor assigned NPL and Written off accounts outsourced e.g Court Orders for Repossession.
Manage and maintain workflow.
Any delegated ad-hoc function from Head of BS&R.

Key Performance Measures
NPL not to exceed agreed target as per KPI.
Manage the impairment charges.
Timely and accurate submission of all required returns, reports.
To provided Customer Service to internal and external customers to ensure that queries/issues are resolved expeditiously.
Co-operative relationships between the various participants in the credit recovery processes, inclusive of attorneys, liquidators, auctioneers, trustees and debt collections agencies.

Key Dimensions of the Job
Total Number of accounts accountable for as per approved organisational structure.
NPL not to exceed agreed target as per KPI.
Recoveries rate.
Continuous staff development.

Important Relationships
Credit Risk Management: Credit Evaluation and Credit Support Units collaterals and account management – for assistance on facility and security details
Personal and Business Banking: Account Executives – for background information on new clients defaulting on payments
Personal and Business Banking: Manager, New Business – for background information on new clients defaulting on payments
Legal Department: legal advice on the most plausible method of recovery
Tracing agents: for assistance where internal tracing has been unsuccessful
Attorneys, auctioneers, and debt collections agencies in terms of Service Level Agreements

APPLY HERE

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Graduates Recruitment at Stanbic IBTC Bank

Job Vacancy at Stanbic IBTC Pension Managers Limited

Stanbic IBTC Pension Managers Limited, a subsidiary of Stanbic IBTC Holdings PLC, enjoys a rich heritage derived from
the Group’s extensive and proven track record in money management and long-held values of protection and enhancement of customers’ wealth. 
Stanbic IBTC Pension Managers Limited has an authorized and paid-up capital of N1 billion, in line with the minimum requirement of N1 billion. The company is a joint venture between Stanbic IBTC Holdings PLC and 2 other financial institutions: Access Bank Plc, and Linkage Assurance Plc. Stanbic IBTC Pension Managers Limited is 70.59% owned and managed by the Stanbic IBTC Group. The combined net worth of the company’s shareholders is over N100 billion. 
We encourage and help our people to develop to their full potential, and measure our leaders on how well they grow and challenge the people they lead.

Facility Manager

 

To strategically plan and facilitate the smooth running of the day-to-day operations of the business environment, paying special attention to the premises on which the business is located and the equipment needed for the business. To oversee the management of relevant vendors and contractors and executing cost reduction strategies. 
Key responsibilities

• Management and maintenance of the property – The Wealth House and all standalone offices


• Develop an agreed timeline with vendors- SLA


• Provide weekly and regular facility report to Head, Admin


• Timely escalation of any Material Difficult and Unusual Incidents


• Provide advice on the management of projects


• Manage any unscheduled maintenance in the buildings


• Maintains log of all incidents – total number of incidents logged per category, priority of incidents, resolutions, maintenance, changes implemented


• Carry out risk assessment


• Keep track of contractors; ensures agreed standards are met; monitor sub-contractors to ensure guidelines are maintained


• Work in conjunction with different the Business departments and ensure all incidents are treated within agreed timeline


• Manage the in-house technicians


• Develop and manage all HSE requirements.

Scope of work

• Space management


• Plumbing and water maintenance


• Electrical Systems maintenance


• Building fabric maintenance and interior decoration


• Air conditioning systems and maintenance


• Elevators and lift systems maintenance


• Fire protection and Detection system maintenance


• Monitoring of cleaning services


• Waste management


• Garden and landscape maintenance


• DSTV maintenance


• Fumigation/Pest Control


• Leases and acquisitions


• Security management

Qualifications and work experience

• A minimum of a Bachelor’s degree in either Engineering Construction or Civil Engineering, Architecture etc.


• Five years of experience in building construction, renovation etc.


• Intermediate IT process knowledge

Method of Application

Job Vacancy at Stanbic IBTC Pension Managers Limited

Facility Manager needed at Stanbic IBTC

Stanbic IBTC Pension Managers Limited, a subsidiary of Stanbic IBTC Holdings PLC, enjoys a rich heritage derived from the Group’s extensive and proven track record in money management and long-held values of protection and enhancement of customers’ wealth.

Job Title: Facility Manager

Location 
Lagos

Job Field
Building and Construction, Engineering, Technical

Main Purpose
To strategically plan and facilitate the smooth running of the day-to-day operations of the business environment, paying special attention to the premises on which the business is located and the equipment needed for the business. To oversee the management of relevant vendors and contractors and executing cost reduction strategies.

Key Responsibilities
Management and maintenance of the property – The Wealth House and all standalone offices
Develop an agreed timeline with vendors- SLA
Provide weekly and regular facility report to Head, Admin
Timely escalation of any Material Difficult and Unusual Incidents
Provide advice on the management of projects
Manage any unscheduled maintenance in the buildings
Maintains log of all incidents – total number of incidents logged per category, priority of incidents, resolutions, maintenance, changes implemented
Carry out risk assessment
Keep track of contractors; ensures agreed standards are met; monitor sub-contractors to ensure guidelines are maintained
Work in conjunction with different the Business departments and ensure all incidents are treated within agreed timeline
Manage the in-house technicians
Develop and manage all HSE requirements.

Scope of Work
Space management
Plumbing and water maintenance
Electrical Systems maintenance
Building fabric maintenance and interior decoration
Air conditioning systems and maintenance
Elevators and lift systems maintenance
Fire protection and Detection system maintenance
Monitoring of cleaning services
Waste management
Garden and landscape maintenance
DSTV maintenance
Fumigation, Pest Control
Leases and acquisitions
Security management

Qualifications
A minimum of a Bachelor’s degree in either Engineering Construction or Civil Engineering, Architecture etc.
Five years of experience in building construction, renovation etc.
Intermediate IT process knowledge

APPLY HERE

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Facility Manager needed at Stanbic IBTC

Latest Job Vacancy at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been

a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Head, Production Assurance (IT)

 

Position Description
Act as the integral point of contact in IT for business and the service providers. The purpose is to build a long term partnership between IT and business through consistent Infrastructure and Application service delivery excellence, minimize risk and to maximise the scope of service provision.

Establish an accurate level of demand from the business units for IT services and match to available solutions and services. Represent IT in annual planning and demand forecast reviews. Perform Annual planning and demand forecast reviews.

Key responsibilities

• Ensures adherence to defined IT policies


• Liaises with the outsourcing service provider/vendors to ensure that outsourced functions are carried out according to pre-agreed service level agreements


• Ensures that the company’s IT strategies and policies are being implemented


• Ensure effective 24×7 hourly monitoring of all services (including one off developments like RCCG website, CIPG, and other critical systems such as BankOne)


• Implement auto-monitoring solution for all critical services


• Convert existing Command Center to a high quality monitoring center with full screen wall for more efficient monitoring


• Manage all production issues to resolution, leveraging our 3rd party vendors where necessary


• Liaise more closely with Group ASD. Ensure increased visibility to Nigeria customer impacting outages or service challenges. Log on team track where necessary.


• Ensure smooth working relationship between country Production Assurance and GTO Production Assurance team


• Ensure that all changes go through a rigorous CAB process that confirms testing results, user validation and required sign-offs


• Drive thorough root cause analysis for all production issues and service outages


• Ensure proper coverage for branch and campus support


• Provide Weekly reports on exceptions in the network (ATMs or data links down for extensive periods, severe power outages)


• Provide Weekly availability reports. Note exceptions


• Benchmark service levels against other banks with a view to improving our services. Leverage ITIL expertise.


• Solicit regular feedback from Business and branches via weekly Service Fora and regular calls, on IT performance and areas of improvement


• Be established as the go-to person for all IT production and service-related concerns


• Ensure that UBS team is kept abreast of all information needed to manage customers efficiently on the front lines. This includes knowledge of outages, recurring service issues, known system problems, etc


• Develop a proactive approach to IT support in all our Branches.


• Manage UBS team to carry out first level support on IT related issues in all the branches within the regions, Integrated Processing Centre (IPC) and Campuses


• Co-ordinate the upgrade/Downgrade and Configuration of Internet Explorer for Finacle on users’ systems.


• Direct the repair/installation and configuration of Finacle client applications on desktops and notebook PCs.


• Prudent management of Resources to carry out first level support on users’ systems (workstations, scanners, printers, UPS, Inverters and other peripherals).


• Ensure first level support on applications (Ms Operating system, MS Office suite, Finacle and Intranet applications) and online service availability during operational hours.


• Engage formally with BUs and branch principal Officers (BMs, RMs, ZOMs, ROMs, etc.)


• Conduct training/workshop for UBS team & ATM Custodians/BILOs respectively, minimum twice yearly


• Ensure that all users’ incidents/requests are logged in Remedy Application and responded to promptly


• Enforce compliance on keeping and maintaining log of activities in Server/Communication room in branches.


• Branch Rollout – Deployment of IT infrastructure (Link, LAN, Systems, Inverter/UPS power & Peripherals) for new branches


• Deployment of IT infrastructure (Link, LAN, Systems, Inverter/UPS power & Peripherals) for ATMs and to branches when BUs relocate


• Engage UBS team to ensure enterprise security compliance with respect to Patch and Antivirus Coverage, Patch and Antivirus Compliance, In-Active Users & Privilege Identities on systems bank-wide


• Monitor the performance of the Branch IT infrastructure in terms of QoS, systems response time, etc.


• Maintain clear and constant communication with the PBB IT Head regarding IT issues in UBSR team.


• Support new project deployment such as upgrade of Operating Systems and other applications, Inverter, UPS, etc.

Key performance measures

• Customer satisfaction levels


• Number of customer complaints


• Compliance level  to pre-agreed SLAs and OLAs


• Number and value of sanctions received as a result of non-compliance to IT policies


• Cycle time to resolve issues assigned by the Helpdesk


• Cycle time in the resolution of incident tracked on Remedy/Team track


• Internal customer satisfaction level with IT support


• Number and value of sanctions received as a result of incorrect reports


• Zero Audit exceptions


• Other KPIs identified by the Group Head,  Information Technology

Method of Application

Interested and suitably qualified candidates should click here to apply online.

Latest Job Vacancy at Stanbic IBTC Bank