Job Openings at Inter-Arc Consultants Limited, Wednesday 20, December 2017

Inter-Arc Consultants Limited, Benin City is a management and training consulting firm. The firm was established and registered in 1996, incorporated in 2004 and accredited a management and training consulting establishment in 2005. Since then, the firm has rendered countless, worthy, notable and outstanding services to humanity, corporate bodies, multi-national companies and all tiers of Government in Nigeria.

SECURITY MAN

Our Client, A reputable company in Benin City, Edo State requires the services of skilled and competent Security Personnel urgently.

Age: 50 years or above

Qualification: PSLC/SSCE

Job Description: Security related

Remuneration: Negotiable

Interested Applicants must reside in Benin or ready to relocate to Benin.

SUPERVISOR

Our Client, A reputable Club in Benin City, Edo State requires the services of a skilled and  competent Supervisor (Female)  urgently.

Qualification: SSCE/NCE/OND/HND/BSC

Remuneration: Negotiable

Interested Applicants must reside in Benin or ready to relocate to Benin.

ACCOUNTANT

Our Client, A reputable Club in Benin City, Edo State requires the services of a skilled and  competent Accountant (Female)  urgently.

Qualification: SSCE/NCE/OND/HND/BSC

Job Description: Accounting Related

Remuneration: Negotiable

Interested Applicants must reside in Benin or ready to relocate to Benin.

STORE KEEPER


Our Client, A reputable Club in Benin City, Edo State requires the services of a skilled and  competent Store Keeper (Female)  urgently.

Qualification: SSCE/NCE/OND/HND/BSC

Remuneration: Negotiable

Interested Applicants must reside in Benin or ready to relocate to Benin.

TO APPLY

Applicants should send their C.V’s with the job title as subject  Or Visit our office at 90, Akpakpava Rd., Beside Zenith Bank, Opp Stanbic IBTC, Benin City, Edo State.

For Inquiry pls call: 08077976203, 08036769021

Job Openings at Inter-Arc Consultants Limited, Wednesday 20, December 2017

Business Development Executives – SIIBL at Stanbic IBTC Bank, Monday 18, December 2017

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

BUSINESS DEVELOPMENT EXECUTIVE

Job ID: 29045

Job Sector: Financial Services

JOB PURPOSE

To grow and develop insurance income for SIIB and deliver profitable revenue streams from within and outside of the Stanbic IBTC Group.

Ensure effective cross sell of insurance products and services across all major product lines.

Execution of the regional sales strategy to achieve all revenue goals and targets through engagement with both external and internal stakeholders.

Expansion of the Stanbic IBTC Group business through identification of revenue opportunities and harnessing of this revenue streams.

KEY RESPONSIBILITIES/ACCOUNTABILITIES

Achieve Monthly Sales Target of Insurance Brokerage Commission:

Achieve and surpass assigned monthly Insurance brokerage commission target

Achieve and surpass assigned monthly/yearly insurance policy target

Achieve and surpass assigned new customer acquisition for both personal and business lines

Identify, initiate and convert leads for SIIBL

Grow SIIBL wallet share of customer’s insurance portfolio by harnessing and upselling insurance products.

Provide advice to corporate clients on managing and transferring risk using insurance solutions

Ensure penetration into Customers own insurance arrangements by harvesting the Banks client base in CIB, PBB and Wealth thereby reducing leakage of potential revenue.

Operate within the NAICOM guidelines and framework so as to avoid sanctions or infractions to the Company.

Make physical / telephone calls / e-mails to clients for customer interactions

Organize and facilitate Interactive sessions

Effectively communicate and follow through, with client requests to Technical Operations /support units

Maintain and update comprehensive customer database.

Ensure Client Control files are maintained for all Corporate customers

Consistently identify value to our customers by leveraging the various resources within the group

Grow SIIBL’s share of mind among clients/ organizations in assigned institutions

Proffer possible strategies/ways to improve sales and relating to customers.

Identify key insurance opportunities outside of the Stanbic IBTC Bank network and across the country and appropriately position SIIBL to capture the business and revenue streams

Grow the SIIB business within the region through regular engagement with prospective clients within and outside of the Group.

Customer Service Quality and Efficiency:

Ensure sales, renewal, premium payment, policy issuing and claims processes for all insurance products and services are adhered to.

Ensure accurate recording of both insurance direct sale and cross sell revenue and sales per product or service.

Provide excellent service to existing policy holders and ensure clients are notified before insurance policies expires

Ensure all policies and products are competitive and remain competitive by conducting ongoing market and competitive analysis.

Ensure Legislative Compliance and SIBTC Standards:

Operate within the NAICOM guidelines and framework so as to avoid sanctions or infractions to the Company

Educate and enlighten clients employers about the dynamics of the Insurance industry

Continuously monitor market trends in the insurance industry, including the regulatory and legal framework, with a view to assessing the possible impact on the insurance brokerage.

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments and leverage off their deals that might have insurance content.

External Relationships:

Liaise with Regulator on product development

Maintain continuous discussion with external counterparties specifically insurance companies where required.

PREFERRED QUALIFICATION AND EXPERIENCE

Minimum of a First Degree in General Social Science/Marketing

A relevant Master’s Degree or professional qualifications will be an added advantage

Minimum of 3 – 5 years  experience with exposure in business development, sales and relationship management, sale of insurance products in an insurance company.

KNOWLEDGE/TECHNICAL SKILLS/EXPERTISE:

Insurance Technical Competencies

Understanding of the basic principles of insurance including good faith, insurable interest, indemnity, contribution, subrogation and proximate cause.

Knowledge and understanding of the range of insurance products and services available in the market and how that can be used to meet clients needs.

Knowledge and understanding of the information gathering process, the factors that affect the accepting and underwriting of risks and how these are applied on a day-to-day basis.

Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Compliance (KYC etc):

Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures., The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Insurance Act 2003.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Customer Understanding:

The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.

APPLICATIONS:
ABUJA: APPLICATION LINK

RIVERS: APPLICATION LINK

OYO:  APPLICATION LINK

DUE DATE: 22 December, 2017

Business Development Executives – SIIBL at Stanbic IBTC Bank, Monday 18, December 2017

Stanbic IBTC Bank New Opportunity Available - Apply Now

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Data Scientist
Job ID: 28192
Location: Lagos Island, Lagos
Job Sector: Information Technology and Services
Job Details

• Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• To create and deliver data-driven measurement, analytics, insights and analysis to provide value to a portfolio of business areas, including next-best action, segmentation, churn, life time value, or loyalty analysis and modelling in order to enable optimal decision making.


• To analyse, model and predict key parameters, trends and customer behaviours, taking into account the economic environment, seasonality, business cycles, knowledge of clientele, pricing and key business strategies.


• To create high-quality leads by building analytical models to predict individual customer needs, preferences, behaviour, risk and other key parameters.

Key Responsibilities/Accountabilities
Interpret data, analyse results using statistical techniques and modelling:

• Selecting features, building and optimizing classifiers using machine learning techniques


• Doing ad-hoc analysis and presenting results in a clear manner


• Creating automated anomaly detection systems and constant tracking of its performance


• Enhancing data collection procedures to include information that is relevant for building analytic systems


• Data mining using state-of-the-art methods


• Processing, cleansing, and verifying the integrity of data used for analysis

Adopt analytic models and create actionable insights:

• Cross / up-sell modelling


• Channel preference modelling


• Manage the end-to-end process of individual model development, from initial consultation with the relevant business units to delivery of final presentation and implementation of regular scoring of customers


• Retention/churn/attrition analysis and modelling


• Income estimation modelling.


• Customer life time value modelling

Data management and Critical business support:

• Provide critical support to business using other data-driven analytics, such as data-based customer segmentation and identification of key trends in customer behaviour across channel, product and segment


• Keep abreast of latest developments in predictive modelling and optimization

Relationships
Business area: SIBTC Group

• Job: Provide Service


• Nature of relationship: Provide and receive a service


• Sphere of influence: Impact the whole Group


• Description or examples: Financial and customer data modelling

Role type of external contact: Vendors

• Nature of relationship: Manage the relationship


• Description or examples: Third Party Service

Preferred Qualification and Experience

• Minimum of B.Sc/B.Com Honours degree in Statistics, Mathematics, Operations Research, Mathematics of Finance or equivalent Actuarial degree, or subject with appropriate statistical content


• Masters or higher degrees preferred


• Information Technology:
  
  • Job Family: Analyst
  
  
  • 3-4 years experience in knowledge discovery and data-mining, In-depth involvement in propensity, attrition, next-
  
  


• Job Function: Business Support:
  
  • Job Family: Business
  
  
  • 3-4 years experience in customer intelligence role (within a financial institution, or other business-to-business environments dealing with large business units).
  
  
  • Experience in translating models into deliverables and insights and implementing them in an operational environment
  
  

Knowledge/Technical Skills/Expertise
Data Analytics:

• Competency Description: SAS or equivalent data/analytic software systems (expert). SAS certification or extensive experience (3+ years) is desirable

Problem Solving:

• Competency Description: Ability to combine conceptual/abstract thinking with a practical sensibility to ensure that projects add value to business stakeholders

Planning:

• Competency Description: Ability to prioritise activities within allocated time frames

Decision Making:

• Competency Description: Quick to assimilate and integrate new information. Supports internal stakeholders in making business decisions by providing the necessary analytics.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  6th November, 2017.

Stanbic IBTC Bank New Opportunity Available - Apply Now

Graduate Client Communication Officers at Stanbic IBTC Bank, Tuesday 17, October 2017

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

CLIENT COMMUNICATION OFFICER

JOB ID: 28146

LOCATION: Lagos Island, Lagos

JOB PURPOSE

Responsible for treating and responding to emails received via the Pension Solution mailbox and handling live chats received via the website.

All correspondence sent by clients are to be responded to within approved SLAs, providing correct and adequate information to the clients in responding to their requests, enquiries and complaints as they relate to their Retirement Savings Account and other funds managed by SIPML.

Update client details as requested by the client and ensure that client details are correct and up to date while maintaining the confidentiality of client information.


KEY RESPONSIBILITIES/ACCOUNTABILITIES

Customer Service:

Treating all emails received in the Pension Solution mail box within defined SLAs

Prompt responses to live chats from the website

Treating all client letters and other letters received within defined SLAs

Make all client details changes as requested by clients via emails or letters correctly and ensure that clients’ details are correct and up to date based on interactions with clients via emails and letters

Protects the organization’s value by ensuring confidentiality of client information

Processes and Reporting:

Ensure proper logging of all client interactions and classification of requests, enquiries and complaints

Ensure that all logs and reports are correctly filled to aid the unit’s daily, weekly, monthly and quarterly reporting as required

Ensure proper and timely execution of assignments delegated by the team lead/unit head

Key Performance Measures:

Compliance with all SLAs and reporting timelines both internal and external

Positive feedback and ratings from customers through customer surveys

Positive feedback and ratings from internal reviews, audits, mystery shopping etc.

PREFERRED QUALIFICATION AND EXPERIENCE

Knowledge:

Bachelor of Science in Business Administration or any relevant subject

Knowledge of the Pension Reform Act 2014 and related guidelines

Computer literacy, the efficient use of Microsoft Excel, MS Word etc

Experience:

Work experience in a customer service related function will be an added advantage

KNOWLEDGE/TECHNICAL SKILLS/EXPERTISE:

Strong communication skills i.e. well-developed verbal and written communication skills

Excellent client and networking skills

Superb organizational skills and the ability to multitask

Strong time management skills with an appropriate sense of urgency and proactivity

Attention to details

CLICK HERE TO APPLY

DUE DATE: 6 November, 2017

Graduate Client Communication Officers at Stanbic IBTC Bank, Tuesday 17, October 2017

Auditing Job Vacancy at Stanbic IBTC, Wednesday 7, December 2016

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

INTERNAL AUDITOR

Job ID: 20203

Location: Lagos Island

Job Sector: Banking

JOB PURPOSE

To ensure that the internal audit function of the Bank provides quality services that complies with internal and international auditing standards and management expectations

KEY RESPONSIBILITIES/ACCOUNTABILITIES

Performing/leading audits in accordance with Group Internal Audit (GIA) methodology and professional practice standards; drafting of audit reports; presenting issues to the business; and discussing practical solutions.

Applying in-depth level of expertise in branch banking operations including: ATM/Vault management, Credit, blank forms handling, physical security, etc.

Understanding the interconnectedness of products and support units throughout the Bank and how they impact on the area of responsibility.

Delivering timely high quality audit reports.

Upholding the highest possible quality of services through various quality control checks and appropriate allocation of duties.

KEY PERFORMANCE MEASURES

Meeting quarterly audit plan targets.

Submission of monthly, quarterly and annual reports to GIA and senior management.

Budgetary expenditure variances to be positive.

Problem Solving:

Decide on which business areas to include in the annual plan, based on the global risk assessments and Audit Universe.

Planning:

Decide on the composition of audit teams, gravity of cases to be investigated and time to be allocated thereto.

Decision making:

Interpret audit findings and decide on suitability of recommendations made and overall rating awarded.

PREFERRED QUALIFICATION AND EXPERIENCE

Possess of a first degree.

A professional qualification such as CIA, CISA, CIMA, ACCA, ACA, COBIT or similar is a plus

At least 3 years of experience in banking operations or financial services audit function.

KNOWLEDGE/TECHNICAL SKILLS/EXPERTISE:

Working knowledge of audit/risk assessment techniques and principles

Clear and concise communication skills.

CLICK HERE TO APPLY

DUE DATE: 19 December, 2016

Auditing Job Vacancy at Stanbic IBTC, Wednesday 7, December 2016

Stanbic IBTC Bank Recruitment [4 Positions]

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the following vacant positions below:

 

Job Title: User Experience Designer
Job ID: 20105
Location: Lagos
Job Sector: Information Technology and Services

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• To lead Stanbic IBTC Group initiatives in the development of responsive web and mobile application designs and wireframe development.


• To support the delivery of usability testing, user interface design, interaction designs and user research.

Key Responsibilities/Accountabilities
Liaise with stakeholders to design concepts and deliverables that meet business requirements:

• Present design solutions to business representatives and other stakeholders for approval


• Collaborate with teams such as marketing and sales to understand user needs and business requirements


• Conceptualize, design, and communicate user-centered design solutions

Test design work in testing and production environments for style/quality/adherence to specifications:

• Use interaction design to create and deliver innovative end-to-end experiences across multiple platforms which balance customer needs, business goals and technological realities across the ecosystem


• Facilitate development of product prototypes for usability testing and proof-of-concept purpose


• Operate effectively within an iterative design team, managing UX responsibilities against defined milestones and plan

Conduct usability testing to evaluate a product by testing it on users:

• Create scenario wherein the user performs a list of tasks using the product


• Utilise other test instruments such as scripted instructions ,pre and post-test questionnaires to gather feedback


• Produce reports to the Digital Lead and communicate findings and designs to team members

Conduct user research focusing on understanding user behaviours, needs, and motivations:

• Incorporate experimental and observational research methods to judge the design, development and refinement of a product.


• Collaborate with developers in all stages of product creation and idealization


• Produce reports to the Digital lead and communicate findings to team members

Create user interface designs for computers and mobile devices:

• Design user interfaces for computers and mobile devices with the focus of maximising usability and user experience.


• Create paper sketch designs


• Transform paper sketch to electronic designs using Photoshop

Preferred Qualification and Experience

• First Degree in Design Studies or any of the Numerate Sciences

Knowledge/Technical Skills/Expertise:

• Knowledge of key channels and platforms, with experience in areas of mobile, portable, dedicated, web, or native mobile design

Application Closing Date
15th December, 2016.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Branch Control Officer
Job ID: 20116
Location: Benin, Edo

Job Details

• Group Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bank

Job Purpose

• Build a strong compliance environment to ensure zero level of policy, procedures and regulatory infractions.


• Ensure prompt and effective call over of branch transactions.


• Build strong awareness in branch staff on all policy and procedures issues; zero tolerance for open GL Items, unreviewed transactions and income leakages

Key Responsibilities/Accountabilities

• Call over of Transactions as per the approved threshold.


• Carrying out spot checks and review of activities in the branches under coverage, cash count and vault administration, funds transfer,


• Clearing processes and returned cheques, etc., ensuring adherence to policies and procedures


• Control Adequacy rating from Internal Audit.


• Promptness and effectiveness of call over of transactions.


• Carrying out security sweep at least once in a month.


• Daily review of accounts closure and transfers.

Key Performance Measures:

• Control Adequacy rating from Internal Audit.


• Promptness and effectiveness of call over of transactions.


• Quantum of undetected regulatory/statutory infractions from External Auditor and Regulators’ reports.


• Integrity of the GL accounts in the Business offices of the region.


• Promptness, Accuracy and Validity of Exception Reporting/Rendition of all Control Activity Reports

Preferred Qualification and Experience

• Business management or commercial degree


• Applicable certifications.


• Education: BSc. Minimum


• Banking Experience -Minimum of 3 years.

Knowledge/Technical Skills/Expertise:

• Report writing/Investigation skill


• Banking operations experience


• Interpretation of ML (P) Act 2004 & CBN KYC Manual 2003


• Ability to use Finacle, Microsoft packages & AML Software

Application Closing Date
14th December, 2016.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Branch Control Officer
Job ID: 20117
Location: Port-Harcourt, Rivers

Job Details

• Group Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bank

Job Purpose

• Build a strong compliance environment to ensure zero level of policy, procedures and regulatory infractions.


• Ensure prompt and effective call over of branch transactions.


• Build strong awareness in branch staff on all policy and procedures issues; zero tolerance for open GL Items, unreviewed transactions and income leakages

Key Responsibilities/Accountabilities

• Call over of Transactions as per the approved threshold.


• Carrying out spot checks and review of activities in the branches under coverage, cash count and vault administration, funds transfer,


• Clearing processes and returned cheques, etc., ensuring adherence to policies and procedures


• Control Adequacy rating from Internal Audit.


• Promptness and effectiveness of call over of transactions.


• Carrying out security sweep at least once in a month.


• Daily review of accounts closure and transfers.

Key performance Measures:

• Control Adequacy rating from Internal Audit.


• Promptness and effectiveness of call over of transactions.


• Quantum of undetected regulatory/statutory infractions from External Auditor and Regulators’ reports.


• Integrity of the GL accounts in the Business offices of the region.


• Promptness, Accuracy and Validity of Exception Reporting/Rendition of all Control Activity Reports

Preferred Qualification and Experience

• Business management or commercial degree


• Applicable certifications.


• Education: BSc. Minimum


• Banking Experience -Minimum of 3 years.

Knowledge/Technical Skills/Expertise:

• Report writing/Investigation skill


• Banking operations experience


• Interpretation of ML (P) Act 2004 & CBN KYC Manual 2003


• Ability to use Finacle, Microsoft packages & AML Software

Application Closing Date
14th December, 2016.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: IT Control Officer
Job ID: 20118
Location: Lagos

Job Details

• Group Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bank

Job Purpose

• Responsible for assessing controls around IT infrastructures, including network devices, applications and databases as well as all IT project development.


• During the process, completes work timely and in accordance with Control methodology and other applicable standards, and defined plans, budgets, and schedules.

Key Responsibilities/Accountabilities

• Perform IT security reviews involving people, processes, and technologies.


• Auditing operating systems, firewalls, intrusion detection systems, databases, web servers, messaging servers, network components and industry specific technologies in line with best practices.


• Assess network architecture so that he or she can identify configuration and topology issues through analysis of the design and configuration of the network.


• Prepare work papers, draft grammatically correct interim letters and other reporting documents; assist in preparation of the draft exception report.


• Evaluate the completeness of the responsible management’s corrective action plans.


• Perform related work as assigned by lead Manager(s) and/or Manager.

Key Performance Measures:

• Early identification of vulnerabilities within the IT systems that are susceptible to fraud.


• Zero tolerance for fraud due to internal breach or weaknesses in the systems or technologies supporting business.


• Timely escalation of potential threat to IT systems and data.

Internal and External Relationships

• Internal relationships – The need to maintain a wide network with key stakeholders in the Bank such as Operational Risk, Risk Assurance, Group Internal Audit.


• External relationships – Professional bodies and other relevant affiliations

Preferred Qualification and Experience

• Business management or commercial degree


• Applicable certifications.


• Education: BSc. Minimum


• Banking Experience -Minimum of 3 years.

Knowledge/Technical Skills/Expertise:

• B.Sc. Degree in IT related course.


• Applicable IT certifications.


• Minimum of 3 years.

Application Closing Date
14th December, 2016.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Stanbic IBTC Bank Recruitment [4 Positions]

Stanbic IBTC Bank (Client Service Officer)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture.
To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

Job Title: Client Service Officer

Description 

• To provide an operational Regional IT Support structure to ensure that general IT problems in the bank and particularly the assigned region are resolved promptly and efficiently.


• The operation support includes first level support on users’ workstations, file/print servers, IT peripherals, LANs and communication equipment.

Responsibilities

• Provide first level support on IT related issues in all the branches within the region


• Repair/re-install and configure Microsoft Windows Operating Systems on desktops and notebook PCs.


• Upgrade/Downgrade and Configure Internet Explorer 7 for Finacle on users systems.


• Repair/re-install and configure Finacle client applications on desktops and notebook PCs.


• Carry out first level support on hardware (workstations, scanners, printers, and other peripherals).


• Carry out first level support on applications (Ms Operating system, MS Office suite, Finacle and Intranet applications) and ensuring online service availability during operational hours.


• Carry out first level support on LANs


• Carry out first level support on ATMs


• Support Trader and Mobile Payment solutions

Qualification and Experience

• Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.


• At least 3 years’ experience in IT.


• Branch Rollout – Deployment of IT infrastructure (Link, LAN, Systems, Inverter/UPS power & Peripherals) for new branches


• Deployment of IT infrastructure (Link, LAN, Systems, Inverter/UPS power & Peripherals) to branches when BUs relocate


• Support new project deployment such as upgrade of Operating Systems and other applications, Antivirus & Patch deployment, Inverter, UPS, etc.


• Carry out other functions in the department that may be assigned.

Location: Lagos, Nigeria

Closing Date
30th November, 2016.

APPLY HERE

Stanbic IBTC Bank (Client Service Officer)

Stanbic IBTC Bank (Problem Manager)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture.
To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

Job Title: Problem Manager

Description

• Responsible for the planning and coordination of all activities required to carry out, monitor and report on the problem management process, and responsible for reviewing problem trends and proactively taking actions to identify problems and remove errors for a department or business unit

Responsibilities

• Identification of IT problems by analysing incident data in conjunction with incident managers or engaging with relevant IT support staff;


• Investigate IT problems, according to impact, through to resolution or error identification;


• Facilitate requests for changes (RFCs) to clear errors;


• Monitor progress on the resolution of known errors;


• Advise incident management staff on known workarounds for incidents related to unresolved problems or known errors; and


• Assist with the handling of major incidents and identifying the root causes.


• Proactive problem management through:


• Identification of trends and potential IT problem sources by reviewing incident and problem analysis data;


• Facilitate requests for changes (RFCs) to prevent the recurrence of problems; and


• Facilitate the prevention of IT problems across multiple systems

Qualification and Experience

• Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.


• Minimum of 2 years post qualification experience.


• Microsoft Office Suites (especially Word, Excel and Powerpoint)


• Report Preparation

Location: Lagos, Nigeria

Closing Date
30th November, 2016.

APPLY HERE

Stanbic IBTC Bank (Problem Manager)

Stanbic IBTC Bank (Data Analytics Resource Executive)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture.
To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

Job Title: Data Analytics Resource Executive

Description

• To conduct full lifecycle data activities to include data gathering, requirement analysis and design, develop reporting capabilities including dashboards, predictive modelling and continuously monitoring performance and quality control plans to identify efficiencies, problem areas, and possible improvements.

Responsibilities

• Accurate & reliable reports to the company and develop data visualization and reporting tool


• Operational performance reported on monthly, quarterly and annual basis


• Train end users on new reports and dashboards


• Customer Segmentation and Targeting, Pricing and Promotional Effectiveness, Loyalty Program Effectiveness


• Conduct Text and Sentiment Analysis and generate actionable insights from unstructured and ambiguous customer feedback


• Develop Predictive Modelling and Machine Learning Models Built for Predicting customer attrition and Customer Segmentation

Preferred Qualification and Experience

• Minimum of first Degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.


• Minimum five years experience

Location: Lagos, Nigeria

Closing Date
30th November, 2016.

APPLY HERE

Stanbic IBTC Bank (Data Analytics Resource Executive)

Recruitment at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture.

We are recruiting to fill the following positions below:

1) Graduate Officer, Data Processing
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2) Client Service Officer
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3) Problem Manager
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4) Data Analytics Resource Executive
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Recruitment at Stanbic IBTC Bank

Career Opportunity at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Credit Evaluation Manager (Commercial)
Location: Lagos

Job ID: 19614

Job Details

• Group Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bank

Job Purpose

• To provide effective value adding risk management to assist Business Banking in achieving their asset growth targets, whilst maintaining a quality-lending book, through effective underwriting, evaluation and approval of credit applications.


• Providing effective value adding risk management to assist Business Banking in achieving their asset growth targets and ensure the effective assessment of risk with respect to lending and related activities across all branches, expert and private banking.


• The delivery of a professional service to all business units, by assessing and evaluating credit facilities (new and/or existing) based on sound credit & financial principles, whilst adhering to the Bank’s group credit risk standards, maintaining credit independence and managing risk reward balance.

Key Responsibilities/Accountabilities

• Evaluate accurately credit proposals to ensure they meet sound business criteria and credit risk fall within acceptable parameters within approved turnaround times.


• Identify, quantify and evaluate credit risks in relation to profitability of business proposals and financial viability of Business banking credits.


• Process credit applications and ensure timely and quality credit assessments and decisions are made.


• Build relationship with Regional, branch managers and Business Banking managers to improve quality of business proposals and turnaround time on credit evaluations.


• Detect and evaluate shifts or changes in key risk parameters and evaluate the implications of such changes on continued banking relationship.


• Monitor watch lists process to ensure that irregular accounts are identified early and accounts identified as high risk are being managed effectively in terms of agreed action plans.


• Review of relevant internal & external communications, such as circulars, economic reviews on industries, & financial or industry publications to ensure that any development, new requirements or external risks are properly taken cognizance of in lending decisions or conditions of lending.


• Monitor the risk grading of all Business Banking customers using BBRS


• Overseeing the spreading of financial statements for Business Banking customers using Spread Pac.


• Ensure proper documentation and monitoring of all processed credit files


• Carry out other functions that could be assigned on daily basis in addition to present roles.


• Liaising with Legal department on credit related issues.

Key Performance Measures

• Good quality asset book in the Commercial space.


• Asset growth in the Commercial space.


• Improvement in rework, decline and approval rate in the Commercial space


• Reduction in credit losses in the Commercial space.


• Contribute to Pre-Impaired and Impaired portfolio within agreed budget in the Commercial space.

Internal and External Relationships
Internal relationships:

• Commercial Relationship Managers


• Legal Officers.

External relationships:

• Bank’s client in the Commercial Banking Space

Preferred Qualification and Experience

• B.Sc in any Social Science course with a Master’s degree or professional qualification


• Minimum of 7 years banking experience, particularly pertaining to credit risk management, banking processes with regard to banking products and the operation thereof.

Knowledge/Technical Skills/Expertise:

• Detailed understanding of accounting, including both management and financial accounting, in order to analyze the financial strength and weaknesses of clients, and identify potential risk to credit proposals.


• Sound knowledge and understanding of credit criteria, credit policies, risk and financial analysis, credit control and the application thereof


• Thorough working knowledge of the operating system and its related procedures, for analyzing the account behavior of clients, identifying trends or shift in credit risk profiles and the management of excesses.


• Thorough understanding of all the bank’s product and facilities that give rise to counterparty credit risk, including their mechanisms and source of profitability for the client and the bank, and what constitutes credit risk in these facilities.


• Understanding terms of the facilities, and any conditions and covenants that will need to be complied with over the duration of the facility’s life, in order to manage risk within set parameters.


• Sound knowledge of available products, including Group Company and related products, competitor products and industry trends. Must know product constraints and how to adapt to customer needs and profitability.

 

 

Application Deadline
9th November,2016

 

 

Method of Application
Interested and qualified candidates should click below to apply

Career Opportunity at Stanbic IBTC Bank

Graduate Trainee Recruitment at Stanbic IBTC, Monday 12, September 2016

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

GRADUATE TRAINEES

Job ID: 18873

Location: Nationwide


JOB DETAILS

The Stanbic IBTC Graduate Trainee (GRT) Programme is a great career head start opportunity for brilliant graduates. The program admits graduates with strong academic records, taking them through a programme that will see them acquire leadership and business competencies in preparation for future key management/leadership responsibilities within the Stanbic IBTC Group.

Job Purpose

The Stanbic IBTC Graduate Trainee (GRT) Programme is an intensive programme and a one of a kind opportunity for young graduates who are keen on building a successful career in the financial services sector.

The programme is designed to support young graduates to build capacity and the required technical/leadership competencies for success in financial services.

The scheme is targeted at fresh qualified graduates who will have the opportunity for engaging work exposure with exciting and explorative projects to develop them into the future leaders of the bank.

KEY RESPONSIBILITIES/ACCOUNTABILITIES

Graduates Trainees will be required to work in varied work roles/ locations and context with increasing levels of complexity and rigour.

Applicants must be passionate about building a career in Stanbic IBTC.

PREFERRED QUALIFICATION AND EXPERIENCE

Minimum of a 2.1 degree in any course from an accredited University.

Minimum of 5 credits (Mathematics and English inclusive) in GCE, NECO or its equivalent in one sitting.

Applicants should not be more than 26 years of age as at December 31, 2016.

Applicants must have completed the compulsory National Youth Service Corps (NYSC) program evidenced by a valid NYSC discharge certificate

Knowledge/Technical Skills/Expertise:

Excellent verbal and written communication skills

Intermediate to expert competence in the use of  MS Office Suite

Innovative & creative

Self-motivated.

Integrity and honesty

Passionate about service

Trainees would be based in Lagos but Graduates may be required in our locations across the country.

CLICK HERE TO APPLY

DUE DATE: 20 September, 2016

Graduate Trainee Recruitment at Stanbic IBTC, Monday 12, September 2016

Graduate Client Analyst, Client Coverage (FMCG) at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

 

Job Title: Client Analyst, Client Coverage (FMCG)
Job ID: 18602
Location: Lagos Island
Job Sector: Banking

Job Purpose

• Conduct on-going research and analysis to enable the Relationship Managers to fully understand the clients’ business, context, and identify potential business opportunities for the bank.


• Interpret the research findings and analytics. Make recommendations regarding potential opportunities or risks so that the Relationship Manager is able to proactively identify solutions or mitigate commercial risks.

Key Responsibilities/Accountabilities

• Client and industry research and analysis: Conduct research on clients, their business, operations and performance, as well as trends in their specific industries at the request of the Relationship Managers. Up-to-date and on-going client and industry information, which can be used to identify opportunities and risks.


• Client relationship management: Compile and analyse information regarding sales activity and business pipeline. Provide the Relationship Managers with analysis that can be used to inform their account management plans.


• Interact and liaise with clients with the purpose of providing or requesting information, to assist in the deal execution and/or gathering critical information for the bank. Provide on-going assistance to Relationship Managers in the implementation of the agreements.


• Information Management: Ensure that the client information is updated in all the relevant information systems, and when out-dated, liaise with clients to gather the updated information. Updated client information that can be used for analysis and marketing purposes.


• Compile and analyse reports on client profitability, product profitability and provide input to the budget planning and performance management process. Ensure updated and accurate information that can be used for budget planning or performance analysis.


• Support the Credit Process: Support RMs in the credit process including credit applications, PCC (paper preparation), excess management, compliance related issues to achieve zero write-off of debt, zero operational loss issues and other relevant workflows between credit and coverage. Assist in conducting an efficient credit process.


• Client Deal Enablement: (Note that it is the decision of the CB Head that either a new role is defined / current one extended for the Product Credit Committee (PCC) and Client support functions that CB will provide for all CIB clients across product/business lines). On-going review of client base for potential High Risk clients. Consistent client deal enablement at required standard.


• Develop and prepare credit paper for submission to the Product Credit Committee (PCC) in conjunction with Relationship Manager.


• Develop and prepare appropriate documentation to complete annual credit review in conjunction with the Relationship Manager.

Preferred Qualification and Experience

• Bachelor’s degree in Business or Business related field.


• A post graduate business degree will be considered an advantage.


• 1 to 2 years in the Banking, Financial Services or Business Consulting.


• Experience in conducting research and analytics, supported by strong computer proficiency skills.

Knowledge/Technical Skills/Expertise
The job holder should as a minimum have the following traits / abilities and personal characteristics:

• Good verbal communication


• Ability to express ideas, analysis, findings, formulate recommendations


• Ability to work under pressure and to tight deadlines


• Ability to handle, manage and resolve conflict within the unit and across the Debt Solutions Division


• Result-orientated


• Good numerical ability,


• People management skills,


• Team player,


• Ability to retain optimism despite setbacks


• Self-motivated.

Application Closing Date: 7th September, 2016.

How To Apply
Interested and qualified candidate should:

Graduate Client Analyst, Client Coverage (FMCG) at Stanbic IBTC Bank

Stanbic IBTC Bank (Graduate Trainee Program)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

Job Title: Graduate Trainee Program

Job Description

• Human Capital: attracting and retaining key talent, providing learning and development initiatives, governance of performance management and reward schemes, centres of excellence to drive and embed Standard Bank values and culture.


• Graduate Programme has been designed to build capacity and create a sustainable pipeline in our Bank by developing young, talented, trained professionals for our future.


• It is an intensive programme and one of a kind opportunity for young people who are serious about a career in banking to get on the fast track.

Qualification

• Minimum of a 2.1  degree in any course


• Applicants must be passionate about building a career in Stanbic IBTC. from an accredited University.


• Minimum of 5 credits (Mathematics and English inclusive) in GCE, NECO or its equivalent in one sitting.


• Applicants should not be more than 26 years of age as at December 31, 2016 .


• Applicants must have concluded NYSC, and must have discharge certificate in hand.

Skills
Excellent verbal and written communication skills
Computer literacy is a must.

Location
Lagos

Closing Date
6th September, 2016

Click here to apply online

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Stanbic IBTC Bank (Graduate Trainee Program)

Seyi Makinde Scholarship Scheme

Seyi Makinde Scholarship Scheme – The Board of Seyi Makinde Scholarship Scheme invites indigent students of Oyo State origin for its 2016 Tertiary Institutions Bursary Award.

Eligibility

• Must be a citizen of Oyo State


• Must be a registered, full time undergraduate in any Nigerian tertiary institution.

Application Deadline: 15th September, 2016.

How To Apply
Interested and qualified candidates should obtain Application Forms free of charge between 10.00 am and 5.00 pm from August 15th to the closing date above at:

Omititun House,
Beside Stanbic IBTC Bank,
Iwo Road,
Ibadan,
Oyo State.

All applications should be submitted not later than the closing date above with scanned copies of original:

• Evidence of Local Government or state of origin certificate


• School identity card

Note

• Applications without all these credentials shall be rejected.


• The Board shall enter into correspondence with only successful candidates.

Seyi Makinde Scholarship Scheme

Stanbic IBTC Bank Recruitment (Graduate and Experienced)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the following positions below:

Job Title: Analyst, Financial Risk and Capital Management

Job ID: 18295
Location: Lagos Island
Job Sector: Banking
Region/State/Province/District: Lagos

Job Details

• Group Finance: budgeting and forecasting, creating interim and annual financial statements, facilitating internal mergers and acquisitions, as well as dealing with analysts and investors.

Job Purpose

• Providing support in the administration of best practices in capital management.


• Capital management planning and forecasting, ensuring both local and SARB requirements are met.


• Providing support in the administration of effective risk management processes in the department

Key Responsibilities/Accountabilities

• Conduct stress testing on an ongoing basis


• Preparation of stress test result for requisite GovCos and presentation where applicable


• Preparation of annual ICAAP in line with regulatory requirements.


• Preparation of Capital Management Pack for requisite GovCos and presentation where applicable


• Proactively manage Economic Capital and SARB Regulatory Capital within SIBTC


• Manage the risk appetite framework and regular monitoring


• Keep up to date on regulatory changes especially those impacting capital management.


• Prepare required regulatory reports (CBN and SARB) accurately and meet all regulatory deadlines.


• Develop and maintain strong working knowledge of the regulatory reporting requirements including Basel principles.


• Attend to all queries coming from the submitted returns, and other ad-hoc requests from the regulators.


• Prepare and supply information required for annual internal financial control (IFC) and liquidity and capital management (LCM) audits as well as CBN/NDIC annual routine examinations.

Key Performance Measures:

• Quality and relevance of ALCO/Board and other GOVCO packs


• Implementation of best practices in capital management.


• Implementation of best practices in risk management


• Ensure that all external reporting requirements are timeously met, including preparation of periodic regulatory returns in compliance with regulations.

Internal and External Relationships
Internal relationships:

• Risk Management (Credit , Market, Operational, Risk Governance, Credit MIS and Chief Risk Officer), Compliance,  Information Technology, ROA TCM Team

External relationships:

Preferred Qualification and Experience

• A Business or other Degree  with a highly numerate bias


• Minimum of 4 years post qualification experience in Finance/ Risk/ Treasury within a busy commercial environment

Knowledge/Technical Skills/Expertise:

• Strong knowledge of Basel II/III regulations;


• Appreciation of financial analysis and risk issues;


• Comprehensive knowledge of treasury products and good general knowledge of retail, corporate and capital markets products;


• Working knowledge/understanding of International Financial Reporting Standards.

Application Deadline: 12th August, 2016.

How To Apply
Interested and qualified candidates should Click Here

 

Job Title: IT Security Officer

Job ID: 18259
Location: Lagos Island
Job Sector: Information Technology and Services

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

•  Responsible for performing security monitoring and incident handling to ensure the Confidentiality, Integrity and Availability of information assets for the Standard Bank Group.

Key Responsibilities/Accountabilities
Engagement:

• Partner with relevant stakeholders to maintain and improve the security posture of Business and IT.


• Develop appropriate measures to understand the effectiveness of securing the bank through the availability of systems.

Service Delivery:

• Perform monitoring via the Security Information and Event Management (SIEM) tool as well as from external sources (e.g. telephone or email).


• Report on false positives and escalate those to the Lead Analyst for verification.


• Undertake incident analysis, tracking, recording, and response.


• Work with or assist other Cyber Security Incident Response Team (CSIRT) members in analysis activities.


• Report new attack types or suspicious activity to the Lead Analyst.


• Update the Case Management tools with evidence trails of all analysed incidents.


• Document results of incidents.


• Escalate and provide feedback on incidents as per Incident Handling Classification Standard and process.


• Provide support to Lead Analyst and coordinate activities in support of Incident Containment.


• Interact with the CSIRT team by assignment from Lead Analyst or Manager of Cyber Security Operations Centre.

Mitigation of Risk:

• Continuously report on incidents identified via the SIEM.


• Spot patterns across a number of systems to provide advanced warning on new threats.


• Have an in-depth knowledge of Stanbic IBTC’s policies, procedures, or overall IT environment. Adherence to all applicable Policies and Procedures is mandatory.

Reporting:

• Ad- hoc compilation and submission of M.I.S reports.


• Security incidents reporting.

Preferred Qualification and Experience
Knowledge:

• Understanding of the CSOC and CSIRT objectives and requirements.


• Relevant IT certifications.


• Working knowledge of relevant Operating Systems.


• Demonstrate knowledge of standards associated with the role, e.g. ISO, CobiT, ITIL.


• Understanding of incident management and case management technologies (ticketing systems).

Personal Competencies:

• Excellent communication and skills, written and verbal.

Knowledge/Technical Skills/Expertise:

• TCP/IP, HTTP, network access controls, Security principles.

Application Deadline: 15th August, 2016.

How To Apply
Interested and qualified candidates should Click Here

Stanbic IBTC Bank Recruitment (Graduate and Experienced)

Stanbic IBTC Career Opportunity, Wednesday 22, June 2016

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices in the position of Executive Assistant to Chief Risk Officer

EXECUTIVE ASSISTANT TO CHIEF RISK OFFICER

Job ID: 17738

Location: Lagos Island

Job Sector: Banking

JOB DETAILS

Governance and Assurance: spe…t advice about, and oversight of, the processes, laws and regulations governing our business, predominantly for directors, chief executives and executive committees.

JOB PURPOSE

Keeping an efficient and effective diary and managing the CRO’s schedule

Ensuring that the CRO is updated on all her meetings, events and changes made to her calendar

KEY RESPONSIBILITIES/ACCOUNTABILITIES

Appropriately screen and answer all telephone calls, take messages and respond to queries as appropriate
Act as secretary to the RISK MANCO and ensure effective and timely delivery of minutes and follow-up on meeting action items

Ensuring effective preparation and timely arrival of CRO at meetings and functions, proactively managing any diary conflict

Managing administrative matters including correspondence to Risk functions and following up on regional and country deliverables

Responding to administrative queries on the CRO’s behalf

Ensure logistics with respect to CRO activities, travel, coordination of administrative tasks, welfare, support tools, expense retirements, petty cash funding. etc

Keeping an updated clients list for Christmas gifts, birthday gifts etc.

Ensuring that adequate records of all important visitors are kept.

Ensuring clients risk administrative properties e.g 1-2-1’s with key stakeholders , delivery commitments are chased up and delivered to ensure seamless stakeholder management /interface

Organize events on behalf of the CRO as required

Know all relevant stakeholders and ensure CRO’s matrix partners/ guests are adequately taken care of on visits

Be familiar with all the applicable bank policies

Ensure cash retirements are processed as and when due

Ensure gratification forms are properly filled and submitted

Ensure all confidential documents for shredding are immediately shredded.

Ensure proper filling of documents (electronic and paper)

Disclosure of information regarding the CRO’s office must be on a need to know basis

PREFERRED QUALIFICATION AND EXPERIENCE

Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as Business Administration, Economics, Statistics, Secretariat Studies, Statistics, and Mathematics.

Minimum of 2 years post qualification experience.

KNOWLEDGE/TECHNICAL SKILLS/EXPERTISE:

Microsoft Office Suites (especially Word, Excel, Outlook and PowerPoint)

Report Preparation

CLICK HERE TO APPLY

DUE DATE: 19 July, 2016

Stanbic IBTC Career Opportunity, Wednesday 22, June 2016

Stanbic IBTC Bank (Relationship Manager)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Lagos

Job Details

• Wealth and Investment

Job Purpose

• Build and maintain strategic relationships with the top tier employers.


• Become their “trusted adviser” on Pension, Retirement & Financial matters.


• Increase mind-share in employers’ locations.


• Continuously encourage and foster new ideas and innovations.


• A robust understanding of the various employers and their relevant industries, with the aim of providing excellent, tailored services to them.


• Aggressively grow our market share in value (AUM) & numbers (RSA PINs)


• Drive comprehensive compliance to PRA2004 & PenCom regulations by all employers on our records.

Key Responsibilities/Accountabilities

• Build and maintain strategic relationships with the top tier employers.


• Develop deep rooted relationships with liaison officers, managers & union executives.


• Create/seize opportunities to network relevant contacts with SIPML Exco/Superiors with the aim of celebrating them & fostering emotional commitment to SIPML.


• Provide relevant contacts with updates on developments in pension & financial sectors


• Increase mind-share in employers’ locations.


• Hold periodic interactive sessions.


• Regular interactions through physical visits & telecommunication channels.


• Host Pension On Wheels/Rotating Service Desks.


• Invite relevant contacts to Investment Research Educational Series.


• Nominate relevant contacts for SIPML sponsored events.


• Continuously encourage and foster new ideas and innovations.


• Provide quality feedback on current services & possible challenges


• Proffer concrete suggestions on how SIPML can improve from personal creativity/observation.


• A robust understanding of the various employers and their relevant industries, with the aim of providing excellent, tailored services to them.


• Profile & categorize accounts as significant/top/volatile/etc. for appropriate relationship approach.


• Seek to know what their business priorities are: expansions/automation.


• Be aware of global/government policies & what the ripple effects could be.


• Aggressively grow our market share in value (AUM) & numbers (RSA PINs)


• Increase in number of Voluntary Contributing Pins


• Increase in NSITF refund to SIPML clients on the accelerated mode.


• Consistent monthly remittance of pension obligations by employers.


• Prompt provision of correct contribution schedules to enable upload of pension remittances.


• Deliberate collaboration with Invalid Resolution Unit to convert TCF values to the RSA values.


• Actively pursue cost savings: convert physical statements to e-statements, interactive forum bills.


• Identify and initiate leads for SIPML sales team.


• Identify windows of opportunity for additional business for the group – cross-selling.


• Transfer window monitoring.


• Drive comprehensive compliance to PRA2004 & PenCom regulations by all employers on our records.


• Consistent follow up for outstanding/updated documents from AES fund sponsors.


• Ensure regular reminders are sent to the defaulting employers with corresponding records.

Others:

• Provide appropriate and timely management reports.


• Effectively communicate and follow through, with client requests to back office /support units


• Maintain an update comprehensive database for employers.


• Reduce SIPML reputation risk by professional comportment & handling of responsibilities.


• Drive/assist back office/support units to deliver on transactions within the stipulated timelines

Preferred Qualification and Experience

• Minimum of a first Degree.


• A relevant Masters Degree or professional qualifications will be an added advantage.


• Minimum of 2 years experience (in relevant roles) from FMCG, Consulting, Private Banking, Pension Fund Administrators, and Corporate banking.


• Relevant roles include Sales officers, Customer service officer, strategy and planning officer or account officer.

Knowledge/Technical Skills/Expertise:
Excellent use of computer operating systems e.g. PowerPoint, Word, the Internet & MS Excel for analytical and modelling purposes
Mine opportunities and follow up on leads.
Good knowledge of PRA 2004.

Closing Date
17th June, 2016.

APPLY HERE

Stanbic IBTC Bank (Relationship Manager)

Stanbic IBTC Bank (Learning & Development Consultant)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Learning & Development Consultant (PBB)

Location: Lagos

Job Details
Human Capital: attracting and retaining key talent, providing learning and development initiatives, governance of performance management and reward schemes, centres of excellence to drive and embed Standard Bank values and culture.

Job Purpose

• To deliver professional and quality learning solutions, training and related staff development programmes to all staff of the Stanbic IBTC Bank’s Personal and Business Banking unit (PBB).


• The initiatives implemented are to align with the strategic intent and direction of the overall business and result in improved individual and business performance.


• To ensure that all programmes implemented result in positive return on investment for the business

Key Responsibilities/Accountabilities
Learning Delivery:

• Own the process of ensuring that the learning and development needs of the PBB unit staff are proactively identified and met.


• Partner with the PBB unit in ensuring a structured approach to the delivery of identified needs.


• Vendor engagement: Identify suitable training vendors and ensure satisfactory delivery of programmes.


• Own the process of developing Personal Development Plans for all PBB staff.


• Implementation of Personal Development Plans in the most cost effective manner


• Ensure alignment of leaning and development programmes to the Personal and Business Banking (PBB) Unit’s strategy


• Ensure all programmes implemented result in a positive return on investment and impact the bottom line positively by measuring the impact of key learning initiatives  with a view to determining  ROI (Return on training investments)


• Update learning intervention materials in line with policy/procedural/legislative changes.


• Update  existing learning Pathway per role for PBB staff


• Render periodic (monthly, quarterly and annual ) L&D activity reports to the business and the line.


• Facilitate learning / training programmes

E Learning:

• Deliver an e-learning framework and content for PBB


• Drive the usage of online learning and alternative learning platforms


• Influence behaviours towards desired change

Administration of Initiatives:

• Ensure the tracking of all course attendance via SAP LSO across the business


• Devise monitoring tools and thereafter monitor effectiveness of training and other people development activities.


• Establish monitoring and evaluation of programmes to ensure the right people are developed, their performance improved and that there is a return on investment for the business


• Manage overall Learning and Development budget – keep track of L&D expenditure ensuring reconciliation of L&D accounts


• Management of the Learning & Development centre

Team Work & Managing Relationships:

• Establish and leverage relationships with third party training suppliers


• Effective relationship management within the L&D team to ensure achievement of business goals


• Consult with the business functional leadership and HC Business Partners (HC BP) to establish priority needs within Stanbic IBTC annually


• Work closely with the HC team and the business leaders to deliver exceptional business performance through the provision of first class people development initiatives.


• Work with HC and business leadership to identify and implement Leadership development initiatives.


• Build effective relationships, influence and motivate business leaders to ensure their wholehearted commitment to effective application of people development policies and practices e.g. coaching, capability mapping, people plans etc.


• Share best practice with, and provide feedback to, the business leadership on people related issues, climate and local development and initiatives.

Personal Development:

• Personal update of information from circulars/GRG


• Lead training in line with new business initiatives – own responsibility


• Certified on “Train the Trainer”.


• Personal accreditation as Master Assessor


• Flawless consulting skills


• Business Acumen

Consult with the line:

• Provide advice to business units/Point of Representation (POR’s) regarding learning interventions e.g. content, target audience, availability, delivery channels, description of learning intervention, expected learning outcomes etc.


• Conduct needs analyses/skills audits in the business to ascertain knowledge and skills gaps and the relevance of current core learning interventions e.g. Content, target audience, availability, delivery channels etc.


• Act as change agent


• Establish close working relationships with countries, matrix managers, line manager, HC managers and all other stakeholders in supporting the business plan / strategies.

Key Performance Measures

• Ensure a continuous alignment of learning interventions with training requirements.


• Increased demand for learning interventions


• Up to date, relevant learning interventions


• Improvement in the feedback from internal clients in response to bi-annual service questionnaire


• Personal Development Plan objectives met


• Migration of traditional learning to alternative learning products/methods and channels


• Increased stakeholder satisfaction in the line as a result of improved skills/competencies in the business


• Migration of traditional training to alternative learning products, methods and channels


• Increased stakeholder satisfaction in line


• Productivity – Plan to achieve most cost effective delivery at 60 % of available working days per month


• Multi-skilling on 5 core learning interventions

Important Relationships

• ED, Personal and Business Banking (PBB)


• Head, Personal Banking


• Head, Business Banking


• Head, Commercial Banking etc.


• Zonal  Managers


• Regional  Managers


• All other PBB staff


• Branch Managers

External:

• Programme Vendors

Matrix:

• Standard Bank Group Head office Learning and Development team

Others:

• Counterparts in other Standard Bank countries

Preferred Qualification and Experience

• Minimum of a 2.2 first degree in any relevant social science course.


• A Master’s degree or a Professional certificate in Human Resources will be an added advantage.

Knowledge/Technical Skills/Expertise

• Minimum of 5 Years’ experience in HR / people development roles with a good understanding of delivery of Learning and Development interventions.


• Previous experience in business line will be an advantage

Closing Date
8th June, 2016.

APPLY HERE

Stanbic IBTC Bank (Learning & Development Consultant)