Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs. Sage began as a small business in the UK 35 years ago and over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy. In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur. We reinvent and simplify business accounting through brilliant technology, working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. As a FTSE 100 business, we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation – not only financially but through the participation of colleagues who are also empowered to give to the causes that matter to them.
SAGE WEST AFRICA TECHNICAL MANAGER
OVERVIEW:
The primary function of this job is to strategically and operationally manage the critical functions of Presales, Training, Quality Assurance and Technical Channel Support for Sage West Africa.
RESPONSIBILITIES:
The incumbent will be responsible for leading and managing a team that will have extensive technical knowledge of the Sage suite of products
The incumbent will be responsible for understanding the global Sage Product Strategy and be able to work with the leadership team in West Africa in applying it locally in line with industry requirements.
Over and above this the individual will work with the regional and global Sage product and development teams to ensure that there is input on the Sage Product Roadmap for the Sage West Africa requirements.
Be the first point of contact from the Sage West Africa team and the channel when it comes to understanding the Sage Product Strategy.
Be able to manage the training content for Sage West Africa in conjunction with the Sage Regional and Global training offices.
Be the custodian of the Sage quality assurance methodology that is applied by the channel in running implementations.
Also must manage the QA process for Sage X3 and X3 People
QUALIFICATIONS:
Suitable candidates will have an in-depth understanding of mid-market and enterprise business management software and primarily ERP and HR & Payroll.
Knowledge of the Sage mid-market and enterprise business management software solutions will be an added advantage.
Have strong management and leadership skills and be able to provide technical leadership over a wide range of business management software (ERP and HR & Payroll).
Have strong self-management skills and the ability to manage multiple priorities.
Previous experience in mid-market and enterprise software development, project management and implementations will be an added advantage.
PERSONAL QUALITIES:
Ideal candidates will have sound technical knowledge, with a minimum of 5 years proven sales track record.
Be a strong technical leader.
The ideal candidate will be target and results-driven.
The successful applicant will display strong leadership, interpersonal and communication skills.
Only individuals that are meeting the minimum performance criteria in their current role will be considered.
OFFICE ADMIN
OVERVIEW:
The Office Administrator will organize and supervise all of the administrative activities that facilitate the smooth running of the Sage West Africa Office, reporting to the Regional Director Sage West Africa
RESPONSIBILITIES:
The main tasks and responsibilities include but are not limited to assisting in the setting up and the on-going administration of the following in line with the Sage West African Office.
Setting up entails the following duties:
Supervision of the receptionist
Insurance
Switchboard and phone lines
Fire extinguishers
Store room & stock
Filing
Consumables
Furniture and ensuring general maintenance of the office facilities and tools
Responsible for procurement needs and procedures in conjunctions with the Regional Director
Training Centre
Office keys (who has keys and access to alarm code)
Office permits
Electricity
General reservations for visiting guests from other Sage offices
Administration of SnT policy in conjunction with the Regional Director
Directional signage, sign boards etc.
Vehicles and Driver administration
Credit control
Providing support to the Technical team on CRM matters
Liaising with Regional Director on policies to be put in place to ensure a good running of the office
Branch Administration
Office cleaning services
IT Network access and Hardware
Security Systems
Recording and reporting office expenditure and managing the office budget on the Sage Accounting software
Organizing the office layout and maintaining supplies of stationery and equipment
Maintaining the condition of the office and arranging for necessary repairs
Reviewing and updating health and safety policies and ensuring they are observed;
Arranging regular testing for electrical equipment and safety devices;
Any other General Administration requirements as and when they are required for the purposes of the Sage WA Office
Day-to-day duties includes:
Answering the telephone
Assisting walk-in clients
Understand basic business banking processes (Accepting cheques, cashing cheques, deposits)
Manage training centres (Ensure training centre is neat and ready for following days training)
Organise tea/coffee for trainees
Manage courier services/deliveries.
QUALIFICATIONS:
Strong administrative background
Proficient in English
Good English writing skills
TO APPLY
Click on Job Title below:
SAGE WEST AFRICA TECHNICAL MANAGER
Sage Job Opportunities, Tuesday 3, May 2016
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