Recruitment at Teclab Management Services Limited [4 Positions]

Teclab is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.

We are recruiting to fill the following vacant positions below:

Job Title: Business Development Executive
Location: Lagos

Job Description
Core purpose of the Job:

• Contribute effectively to Business Development by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

Task Complexity
You are expected to contribute meaningfully towards team target achievement by:

• Understanding the Organizations’ customers’ and market need;


• Developing compelling concept papers and proposals that meet the needs of customers and funding organizations;


• Closing on new business opportunities:


• Seeking input from content experts, marketing department, and operations team on program and proposal development;


• Developing business models and detailed project budgets;


• Ensuring that new projects are appropriately resourced;


• Preparing project information for review, vetting, and final “green-lighting” from Management Team;


• Finalizing working relationships and agreements;


• Building longer term relationships with key customers.


• Maintaining and growing relationships with key areas of the organization including marketing, portfolios, human resources and finance;

Job Specific Competencies (Skills/ Knowledge/ Attributes)

• Must be an optimistic, self-directed and self-confident performer


• Must act with an entrepreneurial spirit


• Must be skilled in project and relationship management


• Must have analytical and detail orientation


• Must have superb writing and verbal communication skills


• Must have knowledge of marketing, financial analysis and budgeting


• Must have high energy, be organizationally agile, and have the ability to transform concepts into action

Academic and Professional

• First Degree in Business Administration, Humanities or Social Sciences, an MBA will be an added advantage.


• Minimum of 5 Years’ Experience In a similar role.


• Healthcare background experience would be an added advantage.

 

Job Title: Call Center Supervisor
Location: Lagos

Core Purpose of the Job

• Organize and direct the staff of our call Center.


• You will be responsible for assessing their work and give them feedback to maximize performance.

Task Complexity:
You are expected to contribute meaningfully with the following duties:

• Assist in the formulation of targets for individuals and teams


• On board new Call Center employees


• Answer questions from staff and provide guidance and feedback.


• Anticipate escalation and take over calls when needed


• Devise ways to optimize procedures and keep staff motivated


• Measure performance with key metrics such as call abandonment, calls waiting etc.


• Ensure adherence to policies for attendance, established procedures etc.


• Keep management informed on issues and problems


• Provides product/service information by answering questions; offering assistance

Academic and Professional

• First Degree in Business Administration, Humanities or Social Sciences, an MBA will be an added advantage.


• Minimum of 4 Years’ Experience In a similar role.

Job Specific Competencies (Skills/ Knowledge/ Attributes):

• Good Listening Skills


• Good People Skills


• Good influencing and problem solving skills


• Telephone Skills


• Ability to learn fast


• Ability to work under pressure


• Data Entry Skills


• Job Knowledge

 

Job Title: Chief Medical Advisor
Location: Nationwide

Role Objective

• To lead the overall clinical vision for the organization and provide clinical direction to the Health Management, Network, Product and Credentialing divisions.


• The position provides medical oversight, expertise and leadership to ensure the delivery of quality healthcare services.

Task Complexity:

• You are expected to contribute meaningfully towards team target achievement


• Keep abreast of emerging models in health care delivery; identify and define new and innovative strategies to achieve business goals and objectives.


• Supervise constantly Ambulance Inspection process and maintaining standards for both Health Management and Credentialing.


• Active engagement in business development opportunities to include presenting business and clinical capabilities to employers, legislative officials and other key constituents.


• Provide clinical guidance, support and education to the Clinical and Network Management organizations.


• Maintains a working knowledge of applicable National, State and local laws and regulations, and other regulatory requirements effective the medical and allied health staff.


• Provides leadership in the areas of strategic planning, strategy execution and implementation of care management programs.


• Serves as liaison with all external parties and institutions, including public and governmental entities.


• Amongst other responsibilities.

Job Specific Competencies (Skills/ Knowledge/ Attributes)

• Reliability and honesty


• Excellent time management


• Decision-making


• Analytical skills


• Good management skills


• Good management experience and a very good attitude.

Academic and Professional Qualifications:

• MD/MBBS


• Minimum of 10 Years’ of General Medicine: ER/ICU, Public Health, Anastasia.


• 7 years in a leadership role in Medical Staff organization and management experience.


• Must not be older than 45 years of Age.

 

Job Title: Call Center Nurse
Location: Lagos

Job Description

• Serve customers by providing health service information; resolving product and service and responding adequately especially in cases of emergency.

Task Complexity
You are expected to contribute meaningfully with the following duties:

• Answering product and service questions; suggesting information about other products and services.


• Engage in Tele- Medicine; advise client on what to do over the phone in case of an Emergency before the medics get to the client.


• In charge of the dispatch of Ambulance.


• Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Specific Competencies (Skills/ Knowledge/ Attributes):

• Good Listening Skills


• Good People Skills


• Good influencing and problem solving skills


• Telephone Skills


• Ability to learn fast


• Ability to work under pressure


• Data Entry Skills

Requirements

• Academic and Professional: A Nursing Degree, a Masters Degree will be an added Advantage will be an added advantage.


• Minimum of 3 Years’ Experience in a similar role.

Application Deadline: 22nd August, 2016.

How To Apply
Interested and qualified candidates should send their Application Letters and Curriculum Vitae to: [email protected]

Recruitment at Teclab Management Services Limited [4 Positions]