VisionSpring – We are creating affordable access to eyeglasses, everywhere; because clear vision creates opportunities for increased learning, work, safety, civic participation, and quality of life.
As a social enterprise, social change motivates us first. Our focus on sales and revenue targets serves and advances our mission objective – to increase functioning, productivity, and income earning potential for low-income consumers through the correction of refractive error with eyeglasses.
OPTICAL TECHNICAL ADVISOR
JOB DESCRIPTION
Do you know and love eyeglasses? Are you ready to help others restore vision and create access to eyewear for low income customers across Nigeria and West Africa?
VisionSpring, an international social enterprise, seeks an Optical Technical Advisor to support VisionSpring’s B2B customers in introducing optical goods and eye screening into their services and product lines for people earning less than $4 per day. The Advisor plays a strategically important role, training health workers and community champions to conduct presbyopia screening and appropriately dispense eyeglasses. S/he will collaborate with the Nigeria based business development representative to generate new partnerships and steward relationships. The Advisor will report to the Global Partnerships Coordinator (based in New York) ]. S/he will be based in Lagos.
ABOUT YOU
People view you as the go to person for everything optical. You are a wealth of knowledge and know-how about vision screening and eyeglasses.
You want to solve supply and demand side sales challenges. You understand how introduce vision programs into work places and health services.
You understand consumer behavior – concerns about and interests in getting eyeglasses.
You are a natural teacher. You love sharing your knowledge and getting others excited about what they are going to do.
You have the maturity and confidence to interact with clients in senior positions.
Working for a high growth, socially oriented business feels like the right next step in your career.
WHAT YOU’LL DO
Partner Assistance & Training
Collaborate with partners to help them design their Vision Access Programs. This may entail the introduction of vision screening and eyeglasses into: primary care services and community outreach, livelihood and workplace programs, and mass market retail.
Assist business development representatives and partners in making frame and power selections, and customizing orders to meet their unique needs. Proactively field questions and offer support.
Maintain and adapt a standardized collection of sell-through support materials (advice on marketing, pricing, screenings, etc) for new partners.
Tailor training materials and train partner personnel in the following competencies:
Conducting a vision camp
Presbyopia screening, ready made glasses power selection and referral for refractive errors, cataract and other eye conditions
Customer engagement and optical sales
Vision Entrepreneurship
Provide periodic onsite monitoring and assistance at vision camps in rural communities, slum neighborhoods and within health facilities and other retail outlets.
Cross-Function Support
Collect customer profile data and customer stories to understand customer satisfaction, preferences and barriers to vision and optical care. Share findings with Global Partnerships team to improve customer experience and market segmenting, and ensure we are achieving our mission objectives.
On board and train new VisionSpring sales representatives in the fundamentals of vision, eye health and optical products.
Draft field reports and customer stories to assist with investor relations and communications.
New Business Development
Proactively network and identify high potential partners, sales and collaboration opportunities
Collaborate with sales representatives to pursue and structure new opportunities.
Represent VisionSpring at local industry forums, marketing events, conferences, workshops, etc.
Advise VisionSpring Global Partnership team on the trends, actors, policies and regulations shaping the Nigerian optical market. Identify and map out key players and processes.
WHAT’S REQUIRED
Five years’ experience in the Nigerian optical industry.
Willingness to travel up to 40% of the time within Nigeria, and potentially within the region.
Excellent communication skills in English.
Candidates with some of the following preferred qualification will be prioritized:
Optometrist qualifications
Community-based work with NGOs or government agencies, including health camps
Demand generation, awareness raising or advocacy around eye health, livelihood development or school learning outcomes
Broad professional network within Nigerian health, vision, foundation, NGO and/or retail sectors
Conversational in other major Nigerian languages or French is a plus.
Compensation
One year contract, renewable
Compensation based on experience and education.
Exciting performance incentives
TO APPLY
Please submit an application including a thoughtful cover letter and a CV to: talent@visionspring.org
Include your last name and “Optical Technical Advisor – Nigeria” in the subject line. The preferred start date is December 12, 2016. Early application is encouraged.
Job Vacancy at VisionSpring, Saturday 5, November 2016
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