Thursday, November 3, 2016

Job Vacancies at GGH Limited – Ensure, Thursday 3, November 2016

GGH is building extraordinary insurers in fast growing markets. We leverage deep expertise and an innovative approach to build insurers that are truly unique, industry-defining and life changing for our people and customers. GGH draws on experience from leading financial and professional service firms including Goldman Sachs, D.E. Shaw, McKinsey & Company and Swiss Re. Our people employ a hands on approach to operating our companies that ensure the highest standards of quality are achieved.


HEAD, CHANNELS DEVELOPMENT


JOB OBJECTIVE

To identify, commence and expand business partnerships via alternate channels


KEY RESPONSIBILITIES

Develop a plan for channels development based upon segmentation, market research and support communication of the strategy across retail and consumer management team.

Develop, implement and manage the E-channel initiative of the company

Develop, implement and manage the micro-insurance initiative of the company

Channel, product, process development and management

Seek out, develop, implement and manage Financial Advisor relationship with Financial institutions

Develop profitability models for each delivery channel and preparation of periodic profit and loss estimates.

Identify and implement opportunities for migration of customers from high cost branch and manual transactions to alternative and lower cost channels with the objective of reducing the cost of service delivery.

Integration of service experience via current channels and identification of emerging technology that will support new customer propositions.

Establish, monitor and manage Service Level Agreements with internal and external service providers to ensure high availability of every channel to ensure the company exceeds customer expectations.

Manage each channel as a business focusing on service delivery, and ensuring that each channel delivers a reliable high quality self-service experience for customers.

Evaluate and ensure security and compliance requirements are built in to every self service delivery channel in consultation with information security and IT to minimize or eliminate opportunity for fraud and defalcation


Key Performance Indicators

Meet set targets lines for partnership and financials

Grow on number of alternate channels, number of policies acquired and premium income

Timely presentation of all business reports


EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED

Minimum of 8 years cognitive work experience

Prior experience in a similar role is an added advantage

Adequate knowledge of the Insurance industry and the regulatory frameworks

Adequate product knowledge

Demonstration of strong analytical and problem solving skill

Excellent communication, presentation and selling skills

Excellent relationship management skills

Ability to manage a wide range of tasks simultaneously

Must be proactive, flexible and result oriented

Ability to adapt quickly in a rapidly changing environment

Must be professional objective and customer-centric

Microsoft proficient

Excellent leadership and mentoring skills

Qualification requirements

First degree in Marketing, Insurance, Actuarial Science, Business Admin or any related discipline

Partly or fully qualified Professional (ACIIN or ACII)


Remuneration

> N6 Million per annum


Performance Bonus

Up to 30% of Gross Salary


GROUP HEAD, AUDIT, RISK & COMPLIANCE


JOB OBJECTIVE:

To provide leadership and strategic direction to the Group; initiate and drive a systemic and disciplined approach to evaluate and improve the effectiveness of risk management, internal control and governance processes; and also ensure compliance with all statutory regulations/internal policies.


EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED:


Candidate must possess a bachelor’s degree in Accounting or any other related discipline

Membership of one or more relevant professional bodies (i.e. ICAN, ACCA, CISA, CRISC) is required

Minimum of 12 years post NYSC work experience in Audit/Risk/Compliance, with at least 6 years in a managerial position

45 years of age

Relevant experience in an insurance company or within the financial services industry may also be an added advantage

Proficiency in strategic thinking, an analytical and proactive mindset

Proficiency in project management, leadership and team building

Good command of English language, excellent writing ability and excellent presentation skills

Good interpersonal, communication skills and ability to work with others

Remuneration

> N14 Million per annum


Performance Bonus

Up to 30% of Gross Salary


All applications should reach us on or before Wednesday, November 4, 2016.


CONTACT CENTRE SALES AGENT


JOB OBJECTIVE:

The sales inbound unit of Ensure Insurance Plc is responsible for quoting clients either as a result of an inbound or outbound lead and converting this into a sale in terms of the quality and quantity criteria in place.

The sales inbound team is primarily responsible for all the telephonic sales with new clients, internet and inbound quotes.


RESPONSIBILITIES


Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to:

Minimum monthly premium written

Average premium value

Net conversion ratio of quotes to sales


EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED:

A university degree for a reputable university

Successful candidates must have at least one year prior working experience in call centre sales, preferably working with retail customers and/or financial products.

Good interpersonal and communication skills

Excellent selling, negotiations and influencing skills

Excellent telephone etiquette

Attention to detail, quality, deadline and results oriented

Initiative and tenacity

Enthusiastic and passionate

Effective at planning and organisation/work management

High tolerance for stress and rejection

Client service oriented

Product/systems knowledge and/or potential to acquire such knowledge within a short space of time


BRAND & COMMUNICATIONS MANAGER


As a brand & communications manager, you’ll be responsible for working with our high profile agencies and managing the end-to-end delivery of ATL marketing campaigns and associated projects within marketing to ensure that activities meet the business objectives.Building solid internal and third party agency relationships will be key to this role, collaborating with them to ensuring work is approved, compliant and delivered to the required expectations. You will also be accountable for budget management, recording all relevant financial information accurately and to agreed timescales.


KEY RESPONSIBILITIES

Lead the short and long term brand strategy, develop and execute the annual operating plan.

Optimise traditional marketing programs and strategies, be responsible for the execution, monitoring and measurement of these programs end-to-end in conjunction with the agency.

Responsible for briefs against all marketing mix elements.

Conduct ongoing analysis and iterative optimization of existing marketing campaigns, including analysis of product sales data.

Build and maintain relationships with key industry influencers, bloggers and journalists to ensure steady press coverage with crisp corporate messaging.

Work with cross functional marketing groups to ensure that products meet the requirements of our customers and are well positioned in the market.

Understand and articulate unique selling propositions to customers and press, including the planning of product launches and execution.

Set and deliver Marketing KPIS (value growth, penetration, brand equity)Create and embed of testimonial success stories.

Develop optimum consumer and shopper communication media and PR.

Recommend retail pricing and cost pricing parameters to the sales team.

Monitor and control the marketing budget for consumer spend.

Helping manage a clear product portfolio strategy, covering pricing and promotion.

Ensure continual brand tracking / consumption data analysis.

Provide input on market trends and recommendations on new ideas.


QUALIFICATIONS AND KEY COMPETENCIES


Possession of a bachelors’ degree from a reputable university in any of the following or closely related disciplines – statistics, economics, finance engineering, mathematics.

Previous experience in running analytically driven, innovative marketing strategies in competitive industries.

Solid experience with content management systems (ideally WP), tracking mechanisms (code snippets) and analytics software (ideally GA).

Strong business acumen and focus on marketing ROI and effectiveness- proven experience in leading a marketing function in this manner.

Solid experience with running and measuring ATL campaigns (TV, Radio, OOH, activation etc.) and relevant industry relationships.

Can make sound commercial decisions.

Must be comfortable and passionate about technology.

Possessing relevant industry relationships.

Inspire and align the business to believe, commit and deliver the ensure growth plan and execute.

Creates and communicates a clear and compelling business strategy, has a relentless focus on excellent execution of the strategy.

Sets and achieves clear and ambitious goals.

Application closes Monday November 8, 2016.


TO APPLY

Click on Job Title below:


HEAD, CHANNELS DEVELOPMENT
GROUP HEAD, AUDIT, RISK & COMPLIANCE
CONTACT CENTRE SALES AGENT
BRAND & COMMUNICATIONS MANAGER




Job Vacancies at GGH Limited – Ensure, Thursday 3, November 2016

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