MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the following positions below:
SENIOR MANAGER, RF OPTIMIZATION
JOB DESCRIPTION
Drive and direct the strategy, design, and optimization of MTNN’s radio (2G, 3G, 4G) coverage, quality and capacity in order to provide adequate radio network capacity, good grade/ level of service and good overall network quality to enable higher revenue generation and excellent customer experience.
Ensure optimization Vendors carry out the tasks set out in the contracts to consistently achieve Quality of Service KPI’s.
Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
Serve MTNN’s customers and provide solutions to improve the customer experience.
Drive an increase in MTNN’s Net Promoter Score
Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
Partner with MTNN’s Ecosystem Partners to deliver business value.
Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
Define radio optimization strategy and policies, develop and standardize generic network parameter setting s for optimal performance
Continuously optimize radio/network parameters and evaluate new features/software to enhance customer experience, quality and capacity management.
Develop effective methodologies in conjunction with MS vendors to effectively detect, manage and resolve network exceptions to minimize impact on customer experience.
Ensure the radio network is designed and performs in a cost effective way to achieve NWG’s 366 or other guiding rollout/operational strategy (such as 30% headroom) as determined by NWG top management.
Continuously track network changes and scan for discrepancies between planned (intended) and actual.
Achieve and surpass regulatory KPI’s for all radio network technologies.
Produce and manage annual OPEX and CAPEX budget plan for Radio Frequency (RF) Optimization.
Ensure that MTN Nigeria’s radio network design and optimization strategy is in line with European Telecommunications Standards Institute’s (ETSI) standards for GSM network design.
Define methods and authorize access levels and privileges on network optimization tools and support systems.
Track and enhance radio network traffic handling capability, in order to enhance network efficiency and revenue generation capability.
Identify, evaluate and track the development needs and performance of team members, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
Ensure adequate proactive monitoring, analysis and tuning of network is being done by managed services Vendors as at when due.
Ensure Optimisation resources have adequate tools to effectively track and manage changes implemented by managed services Vendors.
Maintain up to date knowledge of competitor quality, capacity and performance.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Coach and train RF Optimization team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
JOB CONDITION
Normal MTNN working conditions
May be required to work extended hours
EXPERIENCE & TRAINING
Masters advantageous
Fluent in English and language of country preferable
A first degree in Electrical/Electronic or related discipline
Minimum of 10 years working experience.
Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
Worked across diverse cultures and geographies advantageous
Minimum of six (6) years’ experience on radio network planning and optimization in dynamic telecoms operator environment.
Experience working in/with radio network managed service vendors
Experience dealing with vendors/suppliers on technical and commercial issues
Extensive experience on 2G, 3G, 4G Radio Network Planning, Optimization & rollout program management.
Experience in coverage area planning, radio capacity dimensioning and performance monitoring, statistical analysis and reporting
Relevant GSM / 3G /4G Technical Training.
Relevant Planning, Forecasting & data analysis trainings.
Business Planning, Financial Evaluation and business feasibility reporting
Financial Management
New technologies seminar / training
Vendor/Contract management training
People management training
MINIMUM QUALIFICATION
BEng, BTech or HND
TEAM LEAD, NETWORK IP SECURITY ENGINEER
JOB DESCRIPTION
To manage the Data & IP Security Network and perform network Integration and configuration
Ensure network availability and maintain security posture of MTN Enterprise Network.
Integrate complex network communication architectures, topologies, hardware, and protocols into existing network configurations.
Provide accurate visibility into the MTNN Networks (IP/MPLS, GPRS etc.) at Layer 3.
Liaise with Network Engineers and ensure timely management/resolution of faults occurring on the network.
Carry out daily maintenance of the MTNN security and MPLS infrastructure.
Ensure key deliverables are met, MTTR availability and timely delivery of Datacomms related project.
Review and provide routine input to DCN Integration Plans and IP Security related issues.
Perform routine DCN Installation and Support and New Node implementation.
Drive and implement the Total Security Architecture for MTNN.
Maintain end to end Internal Data Network Security, monitoring critical Nodes, detect faults and escalate appropriately.
Ensure network statistic analysis/data trend are reported daily/weekly/monthly to track and improve performance.
Perform required maintenance upgrades on Routers, Switches, Firewalls, IPS, and Net Forensics (both HW and SW).
Troubles shoot firewall access problems and routing issues.
Provide input to system architecture to ensure robust designs and redundancy.
Ensure that all planned network expansions take place on schedule to meet customer satisfaction.
Build and maintain a good relationship between all network related sections, customers and product suppliers
Perform implementation and support of MTNN network integration of Customer Edge devices to the IP/MPLS network.
Oversee and coordinate all technical activities, activities of direct reports and ensure all transactions and administrative documentation is recorded and available for business use.
Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge as well as identify developmental opportunities for team members.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
JOB CONDITION:
Normal MTNN working conditions
May be required to work extended hours
Pool car provided.
Dynamic, Exciting and challenging group
EXPERIENCE & TRAINING
A first Degree or equivalent in Computer Science or Computer Engineering or a related discipline
Fluent in English
Professional IT qualification, CCNP is required, CCIP, CCSP and CCIE an Advantage
Minimum of 3 years’ experience in an area of spe…ation; with experience in supervising others
Experience working in a medium organization
Cisco qualification in Routing, Switching and Security
Intermediate Unix knowledge
Good understanding of networking and IP/MPLS Infrastructure
Layer 3 MPLS IP VPN knowledge with QOS in the enterprise. Knowledge of carrier side MPLS with labels, LDP, VRF’s, RD’s. MPLS MPBGP is a must.
Excellent understanding of network Infrastructure Integration of new customers to the IP/MPLS Networks
Strong IPv4 Routing protocols EIGRP, OSPF, IS-IS
Previous experience in Telecommunications experience will be an added advantage
In depth knowledge of Data Communications Network and IP Security
DCN/Security Management
MINIMUM QUALIFICATION
B.Eng, B.Tech, HND, B.A or B.Arch
DATA COMMUNICATION SERVICES MANAGER
JOB DESCRIPTION
To manage the data & corporate voice network and perform network Integration and configuration
Formulate and actively contribute to the data and corporate voice network strategies, in line with the MTNN set standard.
Review and Provide Input to DCN Integration plans for smooth running of Network Operations.
Coordinate the Implementation of Voice and Data Network Requirements.
Monitor and maintain the performance of the department and ensure key deliverables such as, MTTR, Availability of Data and Voice Network, are met.
Coordinate day –to-day support for MTN Data and Corporate Voice Network and resolve network related faults
Guarantee accurate and timely delivery of project as well as Network Health and Security.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Interface with IP Systems Planning to review new and existing projects.
Interface with TX Edge in reviewing IP/Cross connect Projects
JOB CONDITION:
Normal MTNN working conditions
May be required to work extended hours
Dynamic, Exciting and challenging group
EXPERIENCE & TRAINING
A first degree or equivalent in Computer Science or Computer Engineering or a related discipline
Professional IT qualification MCSE, CCNP is required.
Minimum of 8 years work experience with at least 6 years in an Enterprise support environment with experience in LAN / WAN, Routers, Switches
PBX Experience (Ericsson MD110 & BP250)
Cisco Specialization (Voice or Security)
Previous experience in Telecommunications in a Team Leadership Role will be an added advantage
Network management.
MINIMUM QUALIFICATION
BA, BEng, BTech or HND
DUE DATE: 8th November, 2016.
TO APPLY
Click on Job Title below:
SENIOR MANAGER, RF OPTIMIZATION
TEAM LEAD, NETWORK IP SECURITY ENGINEER
DATA COMMUNICATION SERVICES MANAGER
DUE DATE: 15 November, 2016
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Career Opportunities at MTN Nigeria, Thursday 3, November 2016
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