Operations Manager at Kilimall

Kilimall is the #1 online shopping mall in Uganda and Kenya. We are fast growing group and seek to find passionate people to work with us in Nigeria. We are committed to providing our customers with affordable products for quality life.We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.

Job Title: Operations Manager

Description

• AsOperations Manager, you will be responsible for building, managing and growing our Nigeria operations.


• You will be responsible for business results, profit & loss, and delivering the sales and margin plan.


• Drive the execution of merchandising initiatives, ensuring collaboration and integration with marketing, buying and planning.

Responsibilities
Maximize sales:

• Identify opportunities based on historical results & current trends


• Deliver to targets: sales, margin, contribution, inventory turns


• Analyse sales data, create action plans


• Increase revenue by using analytical tools to track user behaviour


• Drive qualified traffic to the website through search engine marketing, affiliate marketing, shopping portals


• Increase sales via email marketing and loyalty programs

Financial Management:

• Partner with Finance, Marketing and other departments to produce accurate financial data, and to manage budget


• Optimise functionality, improve customer focus:


• Oversee channel development strategies, architecture and infrastructure requirements


• Develop and execute in-country strategic plans on time and to a high quality


• Track e-commerce trends and technology to keep site ahead of competition


• Collaborate with IT, design team, and marketing department on architecture and back-end solutions for enhanced site functionalities


• Partner with third-party vendors to identify and apply solutions for customer acquisition, conversion and website optimization


• Collaboration with other departments, Brands, regions:


• Integrate activities of marketing, sales and advertising to develop multi-channel strategies and increase brand/product awareness

Lead Online Merchandising:

• Lead web merchandising, design and development teams to oversee activities related to content development and promotion management

Qualification and Requirements

• First Degree or Masters in Marketing, Business, Retail Merchandising, Information Services, or related field.


• A solid track record in building a successful on-line business, and implementing an e-commerce business strategy


• Above 3 years of demonstrated experience in e-commerce management


• Proven track record in optimizing e-commerce experiences – including optimization of traffic and conversion


• IT knowledge (front-end and/or back-end) is a plus


• Solid understanding of digital / web environments – from a business and from a technical point of view


• Analytically strong


• Experience successfully managing the performance of a diverse group of individuals


• Experience developing performance metrics.

Location: Lagos

Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CV’s and applications to: ufuomabubu@gmail.com

Operations Manager at Kilimall