Massive Jobs at Spectranet Limited

Spectranet was awarded a License from the Nigerian Communications Commission in 2009 with the aim of

promoting Internet Services in Nigeria. Over the last year Spectranet has assessed and evaluated different technologies and mediums which would facilitate in providing the best data services best suited for Nigeria.

Headquartered in Lagos with Management Consultancy and Technical Collaboration with the Infrastructure Development Company Group based at Singapore, Spectranet aims to be a leader in the Internet Services space in Nigeria.

We are recruiting to fill the following positions below:

RF SR Engineer

 

Job Description

• Main responsibility will be Planning and analyzing KPI of RF(from M2000) & RF related issues from Drive Test Logs(Terms investigation) and resolving signal issues to maintain optimal transmission performance for existing and new site


• Travel (Frequent/Infrequent; Intracity/Intercity): Intracity Within Port Harcourt.


• Workplace Outdoors/Indoors: Largely External/ Field based.

Required Qualification/ Work Experience

• Graduate/Diploma with successful NYSC completion. Graduation in field of telecom will be preferred.


• Work Experience – Candidate with more than 3 year experience in telecom domain on RF planning, Field DT, Pre and Post DT analysis, and optimization.


• Good exposure in telecom technologies like GSM,CDMA, WiMAX,LTE.


• Extensive working knowledge in PHC terrain and PHC demographic.


• Daily KPI Analysis of access network.


• Resolution of customer complains escalated from FSE/ CC/Inter-department.


• Monthly Overall PHC Network DT : Pre and Post DT analysis and suggestion on improvement .


• Hands-on in TEMS investigation DT tools.


• Hands-on in Anritsu Spectrum Analyzer


• Hands-on in U-net, Atoll , etc Planning tools


• Capacity analysis and new site planning. Forecast future capacity trend and site requirement.


• Experience on LTE technology will be an added advantage.


• Experience working on Huawei equipment will be preferred.


• Ready to work in night on network emergency.

Key Words:

• RF Optimization


• Drive Test


• TEMS


• U-net


• Atoll


• Planning tools


• Capacity Planning


• LTE


• Huawei

BSS & MW Technician Cum Rigger

 

Requirements

• Basic knowledge of English


• Work Experience: Candidate with more than 1 year experience on BTS & MW link installation & troubleshooting etc.


• Physically fit to climb Telecom tower multiple time per day


• To be familiar with BSS & MW Installation & troubleshooting


• Preferred Candidate: Experience working on Huawei/Radwin equipment. HSE certified.


• Frequent travel – intracity with in Port Harcourt.


• Workplace: Largely External/ Field based.


• Ready to work during in night on emergency.

Key Words

• HSE


• Rigger


• MW


• Microwave


• GSM


• Wi-Max


• LTE


• Antenna


• Tower Installer


• BTS installer

Transmission Engineer (BTS, MW & Fiber Node)

 

Qualifications

• HND /Graduate with successful NYSC completion.


• Graduation in field of telecom will be preferred.


• Work Experience – Candidate with more than 3 year experience in telecom domain on BTS & MW link configuration, operations, and troubleshooting etc.


• Good exposure in telecom technologies like GSM, CDMA, Wi-MAX, LTE.


• Working knowledge in BTS & MW configuration & routine operations.


• To supervise routine operations related to access network(power equipment / BTS /MW/ Fiber Node)


• Daily clearing of hardware and software faults related utility/ BTS /MW/ Fiber.


• Routine maintenance of BTS site power


• Equipment / BTS /MW/ Fiber Node.


• Deploy, supervise and check quality of new BTS & MW & fiber network as per requirement.


• Site Survey as per the defined format for network expansion.


• Generation daily Reports of activity carried on access network.


• Experience on LTE technology, Huawei equipment with HSE certification will be an added advantage.

Key Words:

• BTS


• Microwave


• BTS Operation & Maintenance


• BTS Installation


• Microwave


• BSS


• Transmission


• Huawei


• DBS3900,


• RTN

IP-Core Network Engineer

 

Responsibilities

• Basic understandings of Cisco and Huawei switches and routers, LAN, WAN, IP subnetting, VLAN, VPN, VRRP, BGP, OSPF, MPLS, ASA Firewalls, switching and routing.


• To operate in an ISP core network includes multiple vendors to serve their LTE-4G / enterprise customer.


• To analyze Distribution network by evaluating network performance issues including availability, utilization, throughput and latency.


• Troubleshooting network problems ; escalating problems to vendor / Lagos IP-Core team for faster resolution.


• Basic level troubleshooting of network devices, links, routing. Customer related issues should be taken care promptly to maintain SLA.


• Maintains network performance by performing network monitoring and analysis.


• Willing to work in extended or shift timings and readily available for an 24*7 on-call support for any reported issue.


• Respond quickly to issues affecting the network environment to maintain high availability and uptime.

Requirements

• Diploma / Graduate in Networking / Telecom / Statistics


• Certification required: CCNA, CCNP, CCDA, Other Network Certifications


• Eager to learn attitude with proactive approach.


• Good oral and written communication skills.


• Knowledge of Huawei routers and switches with troubleshooting hands-on will be our priority.

Power Engineer

 

Qualifications

• Trade Test Grade 1 to 3 /Diploma in Electrical Engineering./ Bachelor degree in Electrical.


• Work Experience – 3 – 6 years’ experience in telecom domain on Electrical/Power operations


• Hands-on in AC/DC power, AVR, IPMS, ATS, Manual Changeover, rectifier, battery, grid power, UPS, Earthing etc


• Hands-on in Generator Operation (Kiloskar /JMG),


• Working knowledge on AC( Air Conditioner) operation and fault handling


• Hands-on in passive infra maintenance (Tower)


• Coordination with Sub-Contractor for new site build and daily operation


• Experience in Huawei power equipment, Kiloskar /JMG Gen., Samsung Air Conditioner will be preferred.


• Ready to work in Shift with 24 X 7 operation

Key Words:

• Kiloskar


• JMG


• Air Conditioner


• AC/DC power


• AVR


• IPMS


• Manual Change-over,


• Rectifier


• Battery


• Grid power


• UPS


• Earthing

Enterprise Engineer

 

The Department

• The Enterprise team is responsible for CPE and last-mile connectivity to enterprise customer

Role

• The incumbent needs to provide support for Microwave links and Wi Fi hotspots.

Responsibilities

• Responsible for Installation, configuration and Maintenance of Microwave links.


• Extensive Knowledge in radio propagation, MW Antenna deployment, interference analysis


• Responsible for testing of mw equipment, measurement of RSL and SNR, and other standard radio parameters


• Experience in configuration and troubleshooting of LAN, WAN, and WLAN


• Co-ordination with customers for complaint resolutions


• Responsible for carrying out detailed Site Survey and necessary documentation


• Working knowledge on EMS / NMS

Requirements

• B.Sc/HND in Telecommunication / Computers


• Minimum Two (2) years plus of work experience


• Candidate with CCNA and HSE certificates will be preferred.

Method of Application

Interested and qualified candidates should forward their resumes to: hr@spectranet.com.ng with the position name as the subject.

Massive Jobs at Spectranet Limited

Vacancy at Huawei Technologies

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but
a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world’s population.

Huawei’s vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.

Customer Service Manager

• Improve customer service experience, create engaged customers and facilitate organic growth


• Take ownership of customers issues and follow problems through to resolution


• Set a clear mission and deploy strategies focused towards that mission


• Develop service procedures, policies and standards


• Keep accurate records and document customer service actions and discussions


• Analyse statistics and compile accurate reports


• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment


• Keep ahead of industry’s developments and apply best practices to areas of improvement


• Control resources and utilise assets to achieve qualitative and quantitative targets


• Adhere to and manage the approved budget


• Maintain an orderly workflow according to priorities

Desired Skills and Experience

• Proven working experience as a customer service manager for smart phone


• Experience in providing customer service support


• Excellent knowledge of management methods and techniques


• Proficiency in English


• Working knowledge of customer service software, databases and tools


• Awareness of industry’s latest technology trends and applications


• Ability to think strategically and to lead


• Strong client-facing and communication skills


• Advanced troubleshooting and multi-tasking skills


• Customer service orientation


• BS degree in Business Administration or related field

Method of Application

Vacancy at Huawei Technologies

IT Job at MacTay Group

MacTay Group, we are driven by the belief that limitations are only a figment of the imagination and with commitment and the right team, anything is possible.

Job Title: IT Engineer

Location 
Lagos

Job Field
ICT, Computer

Job Description
Post-sales support for IT product like server, storage, cloud computing.
Channel project manager, this includes training and technical support.

Requirements
Minimum 3 years’ experience in IT support.
Bachelor’s degree in Information Systems, Computer Science or other related field.
Proficient in server and storage configuration and maintenace. Maintenace experience on general storage and server vendors, such as EMC, NetApp, IBM, HP, Huawei and so on.
Knowledge of Windows OS and related technologies such as AD, DHCP,DNS.
Knowledge of Linux, Solaris and AIX.
Knowledge of basic networking concepts and technologies like TCP/IP, DHCP, VLAN, VPN, etc.
Experience with Enterprise level hardware and TCP, IP Network configuration.
Strong organizational, written, inter-personal, and oral communication skills.
Ability to work effectively in a team environment.
Having CCNA, HCNA certification is plus.
Have the maintenace experience on VMware, Citrix and FusionCloud is plus.

APPLY HERE

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IT Job at MacTay Group

Ongoing Recruitment at Huawei Technologies

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but
a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world’s population.

Huawei’s vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.

Business Change Manager

 

The role of the Business Change Manager is primarily benefits-focused.  The Business Change Manager role is responsible, on behalf of the Senior Responsible Owner, for defining the benefits, assessing progress towards realisation, and achieving measured improvements.
This need to define and realise benefits in terms of measured improvements in business performance means that the Business Change Manager role must be ‘business-side’, in order to provide a bridge between the programme and business operations.
On many programmes, change will effect different parts of the organisation.  In such situations there should be a team of Business Change Managers, one for each business area.  Specific responsibilities of the role include:

• ensuring the interests of the sponsoring group are met by the programme;


• obtaining assurance for the sponsoring group that the delivery of new capability is compatible with realisation of the benefits;


• working with the programme manager to ensure that the work of the programme, including the scoping of each project, covers the necessary aspects required to deliver the products or services that will lead to operational benefits;


• working with the programme manager to identify projects that will contribute to realising benefits and achieving outcomes;


• identifying, defining and tracking the benefits and outcomes required by the programme;


• identifying and implementing the maximum improvements in business operations (both extant and newly created) as groups of projects deliver their products or services into operational use;


• managing the realisation of benefits, and ensuring that continued accrual of benefits can be achieved and measured after the programme has been completed;


• establishing and implementing the mechanisms by which benefits can be realised and measured;


• taking the lead on transition management; ensuring that ‘business as usual’ is maintained during the transition and the changes are effectively integrated into the business;


• preparing the affected business areas for the transition to new ways of working; potentially implementing new business processes;


• optimising the timing of the release of project deliverables into business operations.

As the programme progresses, the Business Change Manager is responsible for monitoring outcomes against what was predicted.

The individual, or individuals appointed as Business Change Manager(s) should be drawn from the relevant business areas.  Suitable individuals are likely to have ongoing operational responsibilities within their business areas.
Their participation in the programme should be an integral part of their normal responsibilities, to enable changes resulting from the programme to be firmly embedded in the organisation.

• detailed knowledge of the business environment and direct business experience;


• understanding of the management structures, politics and culture of the organisation(s) involved in the programme;


• management skills to co-ordinate personnel from different disciplines and with differing viewpoints;


• effective marketing and communication skills to sell the programme vision to staff at all levels of the business;


• change management skill and enough experience to be able to bring order to complex situations and maintain focus on the programmes objectives;


• knowledge of business change techniques, such as business process-re-engineering;


• knowledge of benefits identification, modelling and management techniques.

Business Performance Manager

 

• Responsible for indentifying key service improvement findings and recommendations which will help the organisation to maximise its operational effectiveness and increase customer satisfaction.


• Unearth the root cause(s) of client’s pain points,validate the business opportunity or problem as an opportunity for service improvement, innovation or a technology transformation solution.


• Critically evaluate information gathered from multiple sources analyse and discover gaps for service improvement.


• Carry out service research/analysis and formulate business solutions for service improvement and innovations.


• Translate business operational gaps into infrastructure service developments and improvements.


• Strong Knowledge on enterprise solution architecture/service flows, product management and performance management within the IT/Telecommunication sector combined with strong data analysis and the ability to analyse complex performance information.


• Demonstrates attention to details and ability to analyse and spot opportunity for improvement and innovation.


• Co-ordinate with business partners and support the enterprise architect and subject matter expert teams on solution design for required technology changes.


• Identify opportunities and leverage enterprise wide IT capabilities to support business partners for growth, productivity and stakeholder relations.


• Consistently identify needs customer may not recognize and ensure that approaches and solutions are linked to objectives and future needs.


• Forms strong and lasting relationships with buisness units and colleagues, stakeholder management should be second nature to you.


• Strong presentation, verbal and written skills as well as proven ability to develop well-written documents and presentations.


• Analytical, logical and a clear thinker.


• Your ability to clearly articulate and present your ideas and solutions is essential

• Minimum 6+ years’ experience in the IT or Telecoms industry or in business/IT consulting services.


• Deep understanding and awareness of product development and/or marketing platform development and experience tying project goals to business goals.


• Ability to adapt to a challenging environment – work independently and as part of a team.


• Experience working with multiple teams, technologies & tools


• Proactive work ethic with the ability to deliver results


• A degree holder with relevant experience.


• Excellent Customer Service focus

Business Analyst

 

• The role of the Business Analyst will involve liaising with the business, stakeholders, gathering requirements, producing functional specs, liaising with the technical teams through the full life cycle and conducting workshops.


• The BA will be working with stakeholders across businesses to define what they need and take responsibility for ensuring that applications fulfil the business requirements.


• The BA must have ability to translate business requirements, making the complex simple and switching between big picture thinking to absolute detail is a key facet of this role.


• Critically evaluate information gathered from multiple sources and clearly distinguish user’s requests against business needs.


• A natural facilitator who is comfortable using the whiteboard over Word as the main tool for collaboration and requirements gathering.


• Act as the link between the customer community (internal and external customers) and the Project Management team through which requirements flow.


• You will provide the link between the customer, any third party and PMO team regarding functionality and requirement definition to facilitate the initiation of a project.


• Strong analytical and product management skills (how to interpret customer business needs and translate them into application and operational requirements.


• Be responsible for Requirement Workshops and documenting the functional and non functional requirements.


• Ability to effectively document user requirements, and define work scope.


• Business Case creation and Benefits tracking.


• A very good listener.


• Excellent communicator and able to communicate at all levels.


• Very strong business skills and understanding of the business domain.


• A very good understanding of Functional and Non Functional Requirements.


• Develops innovative solutions to complex business and technology problems.

• Over 5 years experience as a Business Analyst or similar role.


• Technical degree (or equivalent)


• Demonstrable knowledge and experience of principles, methods, techniques and tools or various Business Analysis techniques


• Able to write functional specifications, user story, business process documents


• Awareness of product development life-cycle


• Business Analyst Certification.


• Strong time management, priority allocation and task management skills.


• Ability to adapt to a challenging environment – work independently and as part of a team.


• Ability to balance multiple tasks.


• Extensive business analysis experience working across multiple projects, with excellent stakeholder management experience.

Method of Application

Use links below to apply

Ongoing Recruitment at Huawei Technologies

Job Opportunity at Etisalat Nigeria

Etisalat Nigeria commenced commercial operations on 23 October 2008 with a promise to deliver innovative and quality services in Nigeria. Since then, we have continued to deliver the best possible experience at the most affordable price to our subscribers.

Job Title: Senior Engineer, PS Core

Location 
Abuja

Job Field
Engineering, Technical, ICT, Computer

Job Summary    
Perform PS end to end troubleshooting, conduct Packet core health checks, and carry out end to end KPI analysis and Performance optimization
Ensure the implementation, maintenance and operations of Packet switch nodes and effectively monitor all data related links    

Principal Functions
Ensure prompt resolution of internal Roaming Data Challenges as stipulated with the timeline
C0-ordinate the integration of new BSC and RNC to the packet nodes
Ensure the implementation of new roaming partners and troubleshooting as requires
Follow up major data network activities on daily basics and ensure fault free operation
Co-ordinate the routine maintenance of Packet switches in line with standard policies and procedures
Supervision of all CRs implemented by EOT team on Packet nodes
Ensure effective analyses of the Packet performance reports and proactively resolve any challenges
Ensure daily monitoring of alarms generated from the Packet nodes and prompt resolution
Supervise the configuration of Huawei routers and switches as deployed in the network
Ensure effective implementation of firewalls in the Packet domain and security policies are adhere as required
Ensure that the PS Core nodes availability targets are achieved
Perform any other duties as assigned by the Manager, Carrier and Data Services  

Educational Requirements    
First degree in Electrical, Electronic or Computer Engineering.  
3 to 5 years relevant work experience
Fault analysis & Performance reporting, analysis
Personal Effectiveness
Problem Solving
Teaming
Passion for Excellence
Integrity
Growing people
Customer Focus

APPLY HERE

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Job Opportunity at Etisalat Nigeria

Graduate Engineering Vacancy at MainOne, Thursday 3, September 2015

MainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business

A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.

At MainOne, great ideas and thoughts find a way of becoming great products, services that turn to great customer experiences. We are perfectionists, idealists and pioneers of great products and services forever thinking of better.

We have corporate offices from Nigeria to Ghana to Portugal. International and home opportunities are available.

MainOne is a family. Join in and be a part of the change and the future that will bring about new ways the continent works and connects.

JUNIOR TRANSMISSION OPERATIONS ENGINEER

Department: Technical

Reporting Line: Manager Transmission Implementation & Third Lever Support


RESPONSIBILITIES

The Jnr. TX Ops Engineer will be responsible for the day to day operations of the MainOne terrestrial network comprising of network elements such as Huawei OSN series, Dragon Wave HC & HC+ and ECI equipment within and outside Lagos metropolis

Specifically his/her responsibilities shall also include:

Assist troubleshooting and resolution of 1st and 2nd level network related problems.

Respond to and resolve SDH & MW networks issues within the timeframe of severity level agreements

Review and execute RPRs (re-provision requests) on DragonWave HC+, Huawei OSN series (especially OSN3500, OSN500 & OSN8800) and ECI box (BG-20 & BG-30) platforms with minimal supervision

Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications.

Deploy and document changes in accordance with problem and change management process

Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to.

Complete the projects objectives within timelines.

Able to interpret, review and implement PDH and SDH networks designs from the core network planning team.

Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity

Ensure that Main One’s global and metro fiber network documentation is always accurate and up to date.

QUALIFICATIONS, SKILLS & COMPETENCIES:

A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering

0-3 years experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment.

A working knowledge of microwave transmission and must have undergone a mid-level training in optical and wireless networks with focus on SDH/PDH/IP transmission standards/protocols and their applications.

Basic understanding of quality of service and network management concepts with respect to transmission networks is a must.

Good knowledge of the Nigerian telecommunication market and/or experience working in a telecommunications environment

Ability to interpret topography, network design maps and AutoCAD Designs

Ability to use E-Analyzer, SDH Analyzer and other signal testing tools/instrument without supervision.

Knowledge of a vendor network management system

DEMAND ON THE JOB

Ability and willingness to work long hours and meet tight deadlines;

Ability to work under minimal supervision

May be required to travel out of station

Maybe required to work weekends

CLICK HERE TO APPLY

Graduate Engineering Vacancy at MainOne, Thursday 3, September 2015

Graduate Engineering Vacancy at MainOne

MainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind
our business
A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.
At MainOne, great ideas and thoughts find a way of becoming great products, services that turn to great customer experiences. We are perfectionists, idealists and pioneers of great products and services forever thinking of better.
We have corporate offices from Nigeria to Ghana to Portugal. International and home opportunities are available.
MainOne is a family. Join in and be a part of the change and the future that will bring about new ways the continent works and connects.

Junior Transmission Operations Engineer

 

Department: Technical

Reporting Line: Manager Transmission Implementation & Third Lever Support

Responsibilities

The Jnr. TX Ops Engineer will be responsible for the day to day operations of the MainOne terrestrial network comprising of network elements such as Huawei OSN series, Dragon Wave HC & HC+ and ECI equipment within and outside Lagos metropolis

Specifically his/her responsibilities shall also include:

• Assist troubleshooting and resolution of 1st and 2nd level network related problems.


• Respond to and resolve SDH & MW networks issues within the timeframe of severity level agreements


• Review and execute RPRs (re-provision requests) on DragonWave HC+, Huawei OSN series (especially OSN3500, OSN500 & OSN8800) and ECI box (BG-20 & BG-30) platforms with minimal supervision


• Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications.


• Deploy and document changes in accordance with problem and change management process


• Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to.


• Complete the projects objectives within timelines.


• Able to interpret, review and implement PDH and SDH networks designs from the core network planning team.


• Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity


• Ensure that Main One’s global and metro fiber network documentation is always accurate and up to date.

Qualifications, Skills  & Competencies:

• A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering


• 0-3 years experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment.


• A working knowledge of microwave transmission and must have undergone a mid-level training in optical and wireless networks with focus on SDH/PDH/IP transmission standards/protocols and their applications.


• Basic understanding of quality of service and network management concepts with respect to transmission networks is a must.


• Good knowledge of the Nigerian telecommunication market and/or experience working in a telecommunications environment


• Ability to interpret topography, network design maps and AutoCAD Designs


• Ability to use E-Analyzer, SDH Analyzer and other signal testing tools/instrument without supervision.


• Knowledge of a vendor network management system

Demand on the job

• Ability and willingness to work long hours and meet tight deadlines;


• Ability to work under minimal supervision


• May be required to travel out of station


• Maybe required to work weekends

Method of Application

Graduate Engineering Vacancy at MainOne

Customer Service Manager Job at Huawei

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world’s population.

We are recruiting to fill the position below:

Position: Customer Service Manager

Job Description

Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Maintain an orderly workflow according to priorities

Desired Skills and Experience

Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Customer service orientation
BS degree in Business Administration or related field
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills

How to Apply
Click here to apply

Customer Service Manager Job at Huawei

Current Job at Huawei Technology (Marketing Public Relations Manager)

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.

Job Title: Marketing Public Relations Manager

Location 
Lagos

Job Field
Media, Advertising, Branding, Sales, Marketing

Job Description
Develop marketing communications plan including strategy, goals, budget and tactics
Develop media relations strategy, seeking high-level placements in print, broadcast and online media
Coordinate all public relations activities
Direct social media team to engage audiences across traditional and new media
Leverage existing media relationships and cultivate new contacts within business and industry media
Manage media inquiries and interview requests
Create content for press releases, byline articles and keynote presentations
Monitor, analyze and communicate PR results on a quarterly basis
Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.
Build relationships with thought leaders to grow industry awareness
Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them

Desired Skills and Experience
Proven working experience in public relations required
Proven track record designing and executing successful public relations campaigns at both a local and national level
Strong relationships with both local and national business and industry media outlets
Experience in acting as a company spokesperson; comfortable and skilled in both broadcast and print media interviews
Exceptional writing and editing skills
Solid experience with social media including blogs, Facebook, Twitter, etc.
Event planning experience
BA/MA degree in Marketing, Advertising, Communications or a related discipline
Familiar with digital Marketing, Retail Marketing.
It is better if candidates has worked in Samsung, Nokia,Henieken, Star, P&G, Pepsi,etc

APPLY HERE

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Current Job at Huawei Technology (Marketing Public Relations Manager)

Regional Operation Lead needed at Huawei Technology

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.

Job Title: Regional Operation Lead

Location 
Lagos

Job Field
ICT, Computer

Job Description
Oversee the provision of hands-on technical support on all IT related issues hardware, software and network related to end users across the organisation.
Assist the Director, IT in communicating the division’s strategic direction and objectives to all staff. Translate the strategy into specific deliverables for the unit.
Assist in the definition of IT strategies, plans, policies, projects and service levels.
Develop policies, processes and procedures that ensure incident management and control and define how IT related issues are identified, received, documented and corrected.
Keep abreast of global and local best practice as it relates to the unit’s activities.
Continuously review the unit/team’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
Identify required resources, personnel, funding to achieve the unit’s strategy.
Establish and maintain relationships with key internal and external stakeholders.
Coordinate the activities of the Service Desk/ Monitoring Center and ensure adherence to defined policies and procedures.
Coordinate the maintenance of error logs and ensure that appropriate steps are taken to facilitate speedy resolution of recurring service requests.
Coordinate the periodic analysis of issues and requests to identify frequently recurring issues and thus facilitate their speedy/efficient resolution
Ensure the escalation of irresolvable issues to relevant specialists in other units e.g. LAN/WAN and hardware operational problems to Network and Infrastructure Support team; enterprise solutions-related issues to Enterprise Solution support team.
Provide input on possible enhancements to existing systems/ products, based on user queries/ feedback.
Provide input into the selection of end user hardware and software based on knowledge of technical issues associated with the proposed brands.
Coordinate the activities of external vendors for asset maintenance and repair.
Keep abreast of new end user technologies and apply knowledge to banking industry customer.
Implement the function’s work programs and plans in line with agreed upon procedures and guidelines.
Plan and manage the human and material resources of the unit to optimise performance, morale and enhance productivity.
Manage inter-functional relations to ensure synergy across the various departmental functions.
Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.
Monitor and control the budgetary needs of the unit.
Prepare/compile agreed periodic activity and performance reports for the attention of the Director, IT.
Perform any other duties as assigned by the Director, IT.

Desired Skills and Experience
First degree or equivalent in a relevant discipline.
Postgraduate, professional qualification in a related field will be an added advantage.
8 to 12 years work experience, with at least 3 years in a managerial role.

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Regional Operation Lead needed at Huawei Technology

Job at Huawei Technology (Network & Security Specialist)

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.

Job Title: Network & Security Specialist

Job Field
Engineering, Technical, ICT, Computer, Security, Intelligence

Job Description
Ensure the provision of optimal user support on all IT network infrastructure within banking industry customer network.
Assist in implementing defined work programmes and plans in the area of IT security.
Assist in performing risk assessments and security scans on banking industry customer’s information systems.
Notify appropriate user groups on vulnerabilities within their systems and recommend options for resolving or mitigating the vulnerabilities.
Assist in analysing system logs generated by UNIX, Windows, mainframe systems and databases, with respect to security integrity.
Identify and investigate anomalous log entries and possible implications on security, integrity and performance of banking industry customer’s IT infrastructure. Escalate recommendations to the Manager, IT Architecture and Security.
Prepare periodic security, risk assessment report and circulate to all relevant stakeholders.
Liaise with relevant unit, team, function in carrying out all relevant activities.
Attend team, divisional, departmental meetings as required.
Assist in providing technical support to end users of banking industry customer’s IT network infrastructure organisation-wide.
Assist in ensuring the prompt resolution of escalated faults and requests from the call centre and helpdesk. Act as second level of support for escalated issues.
Maintain relationships with third-party vendors and ensure that agreed SLAs are achieved.
Assist in setting up and maintaining network management system tools to ensure network devices are constantly monitored.
Assist in setting up and executing technical test plans for device modification, new deployment and upgrades.
Assist in monitoring and troubleshooting network infrastructure, LAN, WAN, routers, cabling, etc related issues and requests down to the last line of support before escalating to third-party vendors.
Maintain an accurate and up-to-date record of escalated issues and resolution status, i.e. a detailed maintenance schedule.
Monitor infrastructure performance and recommend adjustments to ensure optimal response time to the Manager, Network Infrastructure Support.
Liaise with the help desk to ensure infrastructure related incidents are resolved efficiently and in a timely manner in compliance with Service Level Agreements.
Liaise with relevant unit, team, function in carrying out all relevant activities.
Attend team, divisional, departmental meetings as required.
Provide guidance and manage the performance of subordinates, where applicable.
Prepare, compile agreed periodic activity and performance reports for the attention of the Manager, Network Infrastructure Support.
Perform any other duties as assigned by the Manager, Network Infrastructure Support.

Desired Skills and Experience
First degree or equivalent in a relevant discipline.
Minimum of 2 years relevant work experience.

APPLY HERE

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Job at Huawei Technology (Network & Security Specialist)

Vacancy at Huawei Technology (Account Manager)

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.

Job Title: Account Manager-Financial Sector Industry

Location 
Lagos

Job Field
Finance, Accounting, Audit, ICT, Computer

Job Description
Responsible for the sales of IT product/service in Nigeria Banking Industry.
Responsible for customer care and the explore and management of customer relationship
Realize the target of sales, marketing and payment collection
Responsible for the establishment and improvement of Brand influence of Huawei and product.

Desired Skills and Experience
At Least 5 years experience in IT industry, familiar with the products as storage, server, router and switch, etc, the background of sales in financial industry and resources of customer will be highly preferred.
Experience of working in OEM, e.g, Cisco/Juniper, IBM/HP, or working in the local influential integratos, e.g  Weco/Dimension data
Proactive style and could work under high pressure and more involvement of working.
Understand the banking system

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Vacancy at Huawei Technology (Account Manager)

Ericsson Nigeria Job Opportunities, Saturday 22, August 2015

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

PROBLEM MANAGER

JOB SUMMARY

This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

RESPONSIBILITIES

Is responsible for the complete process adherence and handling of problems according to SLAs/OLAs/WLAs

Is accountable for the delivery of Root Cause Analysis and problem resolution within given target duration

Is responsible for acting as an escalation point to expedite problem resolution

Is responsible for coordinating problem resolution involving internal support groups, vendors, suppliers, customers and managing any roadblocks

Ensures that necessary reports (e.g. RCA, reviewed Major Incident, etc.) are delivered

Ensures quality of Known Error record and the Knowledge Database

Coordinates with suppliers, contractors, 3rd parties, etc. to ensure timely problem resolution and contractual fulfillment and involves Supplier Management when necessary

Conducts Post Mortem Resolution Review of critical incidents and problems and supports the follow up of their activities together with Customer Operations Manager, Service Delivery Manager or MSIP Operations Assurance.

Ensures that Problem Management KPIs are reported and their targets met

Drive and facilitate identification of permanent solutions to eliminate the causes or workarounds to minimize the impact of incidents that cannot be prevented

Raise RFC for clearing known errors and solution is found and work closely with Change Management to ensure correct resolution for the raised changes

Monitor progress on the resolution of Known Errors and follow-up on the corrective actions implementations. Request Post Implementation Reviews is necessary.

Ensure all problem management activities are documented in ONE TM Problem Management or Problem Management Tool and maintain updated records in the Known Error Database.

Proactive in identification of possible problems before incidents occur. In order to achieve this, alarms, tickets, incident trend analysis can be performed.

Track and communicate status of problem resolution efforts. Report RCA conclusions and support reporting activities.

Work closely with process teams to develop and maintain up to date Problem Management procedures and Job Aids

Ensure SLA Fulfillment for all the problem management related activities.

Develop and promote the effective functioning of problem management activities across all of GSC areas.

Work closely and support Incident Management process activities. Ensure the same categorization, impact and priority coding systems are used for effective and consistent communication in order to facilitate the trending analysis for proactive identification of problems.

Provide coaching to 1st and 2nd Level Assurance teams, support teams and business users on processes and problem tracking tools and tasks.

Deliverables

Root Cause Analysis reports

Problem Management Input in Major Incident Reports

Known Errors

Problem Management performance/governance reports

Documented Problem Tickets

Flexible and responsive to changing work patterns and demands.

Demonstrated ability to quickly understand complex systems, holistic approach.

Ability to work on many tasks simultaneously in a high-pressure environment

Knowledge sharing skills by actively contributing knowledge, experience and skills to create a learning culture

Continual Service Improvement approach

SOFT SKILLS PROFILE

Self-driven, self-motivated, ambitious, effective, and efficient in customer service skills

Proven leadership skills in a high paced environment

Proven ability to build relationships and work across matrix teams, building consensus

Excellent analytical skills

Excellent documentation skills including high functioning use of MS Word, Excel, PowerPoint

Experience of Enterprise Level applications and infrastructures supported by IT teams.

Knowledge (accreditation) of the ITIL V3 framework

Good English communication skills, clear, concise, both verbal and written

Proven effective coordinator and facilitator skills.

Project Management knowledge would be a plus.

EDUCATION

Degree within Electrical Engineering/ Telecommunication Engineering/ Computer Science / Computer Engineering or equivalent

MANDATORY REQUIREMENTS

A minimum of three years of experience as 1st / 2nd Level Assurance Operations in an operations/services/technology environment.

Good understanding of the Ericsson Service Delivery Processes for Managed Services and Hosting

Good understanding of New MSTOP processes and definitions, of MSDP tools and of the MS Governance Model.

Ability to track tasks, make assignments, and deliver on commitment dates.

Effectively interact with various levels of management and customers

ITIL Problem Management experience is a plus

ITIL Foundation Certification is a plus.

Good communication and reporting skills

Competency in process development, execution, and administration

Strong root cause analysis, problem solving, and analytical skills

Knowledge of Telecom (Radio, Access, Core, Transport)

Knowledge of IS/IT applications and software development lifecycles

Project Management basic knowledge


TOOLS AND METHODS (OSS SUPPORT) ENGINEER

JOB SUMMARY

The main purpose of the Tools and Methods Engineer is to design tools supporting service deliveries and also to identify new business opportunities for Ericsson in the given service area. The Tools & Methods Engineer participates in the following activities of the product development lifecycle: analyzing initial requirements and business needs, specifying functionality, verifying software solutions, supporting tool users and to provide marketing support and competence development related to them. The responsibility is further to ensure that all solution deliveries to customers are made in a professional manner, achieving customer satisfaction and securing profitability for Ericsson. In addition to service delivery the Tools and Methods Engineer shall assist in developing new services within this and other areas. The Tools and Methods Engineer shall also seek to identify sales opportunities and generate repeat business while working on assignment.

RESPONSIBILITIES & TASKS

Analyses of service delivery tools as needed

Defines and develops the required tools and methods

Trains and supports end users of the tools

Improves service delivery processes

Position Qualifications

CORE COMPETENCES:

Presentation and communication skills

Problem solving and Strategic Thinking

Consultative selling skills

Planning and Organizational skills

Teamwork and Collaboration

Project Management skills

Administrative skills

Ericsson knowledge

Service delivery process

Creating & Innovating

Entrepreneurial & Commercial Thinking

Analyzing

Learning & Researching

Delivering Results & Meeting Customer Expectations

PREFERRED QUALIFICATIONS & EXPERIENCE REQUIREMENTS:

Bacherlor’s degree

Improves service delivery processes

Analyses of service delivery tools as needed

2ND LEVEL OPERATIONS SERVICE RESOURCE FULFILLMENT

JOB RESPONSIBILITIES

Remote integration and configuration of WCDMA/GSM/LTE RAN network elements

Create/correct data transcript files to configure or update the existing network elements or to add new network elements

Provide fault management on specific network nodes: BTS/TRC/BSC(for GSM), NodeB/RNC(for UMTS), E-NodeB(for LTE)

Perform preventive & corrective maintenance, problem management, acceptance and fault management and tracking

Logging the performed activities in specifically ticketing tools


JOB EXPERIENCE REQUIREMENTS:

knowledge of one or more of: GSM/UMTS/LTE architectures & network topologies & standards

knowledge of access medium technologies: FDMA,TDMA,CDMA,OFDM

experience of multivendor products: NSN, Huawei, ZTE, ALU is a plus

knowledge of data networking technologies is a plus

knowledge of Core or transmission protocols & technologies is a plus

knowledge of UNIX or LINUX operating systems is a plus

proven experience in remote or site operations(design,planning,optimization,integration,acceptance,commissioning,testing,support) of related nodes

often communication with contractors/partners/customers as well as with various internal units and stakeholders

EDUCATION REQUIREMENTS:

Bachelor of Science degree in Telecommunications, Computer Information Systems or equivalent with minimum of 2 years of work experience.

OTHER JOB REQUIREMENTS:

Knowledge of the French language would be an advantage

Availability for on-call work schedule, night work


2ND LEVEL OPERATIONS TX

JOB DESCRIPTION:

Provide fault management on specific network nodes: point to point and point to multipoint microwave radio relays, SDH&DWDM MUX, ATMÐ switches, IP routers, DSL modems & controllers

Perform preventive & corrective maintenance, problem management, acceptance and fault management and tracking

logging the performed activities in specifically ticketing tools

Remote integration and configuration of transmissions network elements


JOB EXPERIENCE REQUIREMENTS:

Knowledge of one or more of: microwave(P-P,PMP), SDH/DWDM/DSL/ATM/FR/IP/ETH architectures & network topologies & standards

Knowledge of transmission physical mediums: optical fiber, coax, twisted pair, air

Knowledge of data networking technologies is a plus

Knowledge of Core or RAN protocols & technologies is a plus

Knowledge of GSM or UMTS or LTE architectures & network topologies is a plus

Knowledge of UNIX or LINUX operating systems is a plus

Proven experience in remote or site Operations(design,planning,optimization,integration,acceptance,commissioning,testing,support) of related nodes

Often communication with contractors/partners/customers as well as with various internal units and stakeholders

QUALIFICATION REQUIREMENT:

Bachelor of Science degree in Telecommunications, Computer Information Systems or equivalent

OTHER JOB REQUIREMENTS:

Knowledge of the French language would be an advantage

Availability for on-call work schedule, night work

2ND LEVEL OPERATIONS PERFORMANCE MONITORING

JOB DESCRIPTION:

Perform KPI monitoring and provide fault management on specific network nodes: BTS/TRC/BSC(for GSM), NodeB/RNC(for UMTS), E-NodeB(for LTE)

Logging the performed activities in specifically ticketing tools

JOB EXPERIENCE REQUIREMENTS:

Knowledge of one or more of: GSM/UMTS/LTE architectures & network topologies & standards

Knowledge of access medium technologies: FDMA,TDMA,CDMA,OFDM

Experience of multivendor products: NSN, Huawei, ZTE, ALU is a plus

Knowledge of data networking technologies is a plus

Knowledge of Core or transmission protocols & technologies is a plus

Knowledge of UNIX or LINUX operating systems is a plus

Proven experience in remote or site Operations(design,planning,optimization,integration,acceptance,commissioning,testing,support) of related nodes

often communication with contractors/partners/customers as well as with various internal units and stakeholders

EDUCATION REQUIREMENTS:

Bachelor of Science degree in Telecommunications, Computer Information Systems or equivalent

OTHER JOB REQUIREMENTS:

Availability for on-call work schedule, night work

Availability to share from own experience with team members

TO APPLY

Click on Job Title below:

PROBLEM MANAGER

TOOLS AND METHODS (OSS SUPPORT) ENGINEER JOB STAGE 6

2ND LEVEL OPERATIONS SERVICE RESOURCE FULFILLMENT

2ND LEVEL OPERATIONS TX

2ND LEVEL OPERATIONS PERFORMANCE MONITORING

Ericsson Nigeria Job Opportunities, Saturday 22, August 2015

Job Vacancy at Ericsson

A connected world is just the beginning.

Ericsson is the world’s leading provider of technology and

services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions.

We now stand on the brink of fundamental innovation opportunities across industries, public services and in private life. We are moving from the information society to the Networked Society, where the primary concern is not having access to information, but what benefit you get out of it.

It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. The next step is connecting things. Ericsson envisions 50 billion connected devices as a starting point for new ways of innovating, collaborating, and socializing. The result will be simplified processes, higher productivity, real-time information allowing quicker, more informed decision-making or problem solving when relevant, and monitoring.
The Networked Society changes the logic of how society works. It is our job to take the lead in enabling this, and we are shaping our decisions around that. The ICT industry can help address our world’s major concerns in climate change, health care, education, and more.

• You find us in 180 countries
• We are more than 100,000 employees
• We have more than 30,000 patents
• 40% of mobile calls are made through our systems
• More than 2 billion people globally use our networks

2nd level Operations RAN

 

Job description:

Provide fault management on specific network nodes: BTS/TRC/BSC(for GSM), NodeB/RNC(for UMTS), E-NodeB (for LTE).Perform preventive and corrective maintenance, problem management, acceptance and fault management and tracking. The Logging of the performance activities in specified ticketing tools. Remote integration and configuration of WCDMA/GSM/LTE RAN network elements. Create and correct data transcript files to configure or update the existing network elements or to add new network elements

Qualification requirement:

• Bachelor of Science degree in Telecommunications, Computer Information Systems or equivalent

Experience requirements:

• Knowledge and experience of one or more of: GSM/UMTS/LTE architectures & network topologies & standards


• Knowledge and experience of access medium technologies: FDMA,TDMA,CDMA,OFDM


• Experience of multivendor products: NSN, Huawei, ZTE, ALU is a plus


• Knowledge and experience of data networking technologies is a plus


• Knowledge and experience of Core or transmission protocols & technologies is a plus


• Knowledge and experience of UNIX or LINUX operating systems is a plus


• Proven experience in remote or site operations (design, planning, optimization, integration, acceptance, commissioning, testing, support) of related nodes


• Often communication with contractors/partners/customers as well as with various internal units and stakeholders

Other job requirements:

• Knowledge of the French language would be an advantage


• Availability for on-call work schedule, night work

Method of Application

Job Vacancy at Ericsson

Solutions Engineer, Data And Internet Job At MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position of:

Job Title: Solutions Engineer, Data and Internet


Job Description

Present managed service delivery business value and benefits to internal customers, stakeholders and influence them in the assessment, planning and management of related Enterprise Network Solutions projects.

Support the Manager in identifying specialist tools, equipment and solutions for the design of broadband and internet solutions
From time to time delegate for the Manager when out of the office or on leave etc
Monitor and ensure relevant stakeholders’ plans as regards Data Planning and Internet Rollout is in alignment with unit’s requirements.
Monitor and ensure information received from relevant stakeholders responsible for planning provides sufficient capacity to support marketing subscriber forecast.
Ensure proper documentation of projects and procedures are provided and effectively communicated across all stakeholders.
Maintain accurate and thorough knowledge of the national network through feedback from the Project Teams.
Ensure that all input to the Enterprise Solutions Network design is completed and received in a timely manner so that it falls in line with the business demands for rollout
Ensure the Enterprise network design strategy, as regards broadband and internet capability and services, ensures technology evolution capability
Develop and present agreed service delivery schedules and final agreements on behalf of the stakeholder departments involved.
Inter department collaboration / interface with other divisions within Network Group and other groups within the organization, particularly Marketing, Customer relations
Understanding the telecommunication industry (Global and Local) trends and developments in order to assess the technology and regulatory impact on MTN’s current and future business
Forecast quarterly material requirements to ensure resource availability and deployment as regards Enterprise Network Solutions projects.
Coordinate meetings, presentations for Enterprise Solutions Sales Team.
Provide technical support to all other departments regarding the network and related problems.

Job Condition

Normal MTNN working conditions
May be required to work extended hours
A valid driver’s license.

Experience & Training
Experience:

5 years work experience of which
At least 3 years in a delivery-driven communications network environment.
Ability to work alone with or without supervision.
Good knowledge of Broadband and internet technologies and the definition of solutions utilizing them
Good knowledge of Cisco products, technologies and future road map,
Stakeholder relationship management; customer service experience and orientation
Sound understanding of Telecom standards & working knowledge of IP/MPLS.
Data and Voice Networking protocols such as X25, Frame Relay, VOIP, and ISDN
Reasonable knowledge of Huawei and Juniper Datacoms equipment

Minimum Qualification

B.Arch, B.Eng, B.Sc, B.Tech or HND

How to Apply
Interested and qualified candidates should:
Click here to apply online

Solutions Engineer, Data And Internet Job At MTN Nigeria