Showing posts with label microfinance jobs. Show all posts
Showing posts with label microfinance jobs. Show all posts

Monday, January 25, 2016

Graduates Trainee Program at Romanspage Global

Company Description
Romanspage Global – Our client, an International Microfinance Bank with strong presence in the North and rated high amongst the Microfinance banks, is currently seeking to hire young, vibrant and energetic individuals that can align their goals to that of the organisation for the position below:

Job Title: Graduate Trainee

Job Description
Pre-Loan Disbursement:
Promote, market client’s products to perspective clients
Visit and evaluate potential client businesses
Analyse financial data of client businesses
Analyse of qualitative data of client businesses and households
Prepare loan documents for credit committee
Present loan files to credit committee



Job Qualification

HND, BSc, BA

Location
Lagos


Method of Application


Qualified Candidates should forward Application to team@romanspage.com or APPLY HERE


Application Closing Date

2 February 2016


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Graduates Trainee Program at Romanspage Global

Tuesday, December 15, 2015

Latest Job at La Fayette Microfinance Bank Limited

Company Description
La Fayette Microfinance Bank Limited will join Cameroon, Ghana, Democratic Republic of Congo, Tanzania, Cambodia and Ivory Coast as member of Advans group network. Advans SA SICAR was created in 2005 by Horus Development Finance together with several development financial institutions: IFC, FMO, KFW, CDC, EIB, AFD Group. The Advans group has 2.600 employees throughout the world, and almost 320.000 clients.

Job Title: Junior Network and System Support Officer

Job Description
The Junior Network & System Support Officer installs and manages the hardware and software equipment of the institution and ensures its growth and maintenance. He assists users in setting up their IT environment for operation and must be willing to live in Ogbomosho.
Knowledge of Power management Inverter and other electrical equipments Compulsory; Knowledge of  Radio and Radio connectivity HF/VHF radio, satellite communication Compulsory ; General knowledge of Systems & Networks architecture. IP Network – Cisco CCNA added advantage Operating Systems Windows and Linux OS ; Integrate the technology advancement for assistance and Computer equipment management tools. Open Source Tools is an asset Open Office Suite, Monitoring Know standards and recommendations in terms of quality and security Identify the action level and rank the priorities Manage relations with users

Job Category
ICT, Computer

Job Qualification
BA, BSc, HND

Job Location 
Oyo

Job Experience
3 years

Method of Application
APPLY HERE


Application Closing Date

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Latest Job at La Fayette Microfinance Bank Limited

Monday, December 14, 2015

La Fayette Microfinance Bank Limited Vacancy, Tuesday 15, December 2015

La Fayette Microfinance Bank Limited will join Cameroon, Ghana, Democratic Republic of Congo, Tanzania, Cambodia and Ivory Coast as member of Advans group network. Advans SA SICAR was created in 2005 by Horus Development Finance together with several development financial institutions: IFC, FMO, KFW, CDC, EIB, AFD Group. The Advans group has 2.600 employees throughout the world, and almost 320.000 clients.La Fayette Microfinance Bank Limited will join Cameroon, Ghana, Democratic Republic of Congo, Tanzania, Cambodia and Ivory Coast as member of Advans group network. Advans SA SICAR was created in 2005 by Horus Development Finance together with several development financial institutions: IFC, FMO, KFW, CDC, EIB, AFD Group. The Advans group has 2.600 employees throughout the world, and almost 320.000 clients.


JUNIOR NETWORK AND SYSTEM SUPPORT OFFICER


JOB DESCRIPTION

The Junior Network & System Support Officer installs and manages the hardware and software equipment of the institution and ensures its growth and maintenance. He assists users in setting up their IT environment for operation and must be willing to live in Ogbomosho.


ESSENTIAL KNOWLEDGE AND SKILL

Knowledge of Power management (Inverter and other electrical equipments) Compulsory; Knowledge of  Radio and Radio connectivity (HF/VHF radio, satellite communication) Compulsory ; General knowledge of Systems & Networks architecture. IP Network – Cisco CCNA added advantage Operating Systems (Windows and Linux OS) ; Integrate the technology advancement for assistance and Computer equipment management tools. Open Source Tools is an asset (Open Office Suite, Monitoring) Know standards and recommendations in terms of quality and security Identify the action level and rank the priorities Manage relations with users


OTHER REQUIREMENT

3 years of experience in Systems and Network supports.

HND/BSC in relevant discipline + 3 Years in IT Hardware and Network Technician


CLICK HERE TO APPLY




La Fayette Microfinance Bank Limited Vacancy, Tuesday 15, December 2015

Monday, November 23, 2015

Job Vacancy at La Fayette Microfinance Bank Limited, Tuesday 24, November 2015

La Fayette Microfinance Bank Limited will join Cameroon, Ghana, Democratic Republic of Congo, Tanzania, Cambodia and Ivory Coast as member of Advans group network. Advans SA SICAR was created in 2005 by Horus Development Finance together with several development financial institutions: IFC, FMO, KFW, CDC, EIB, AFD Group. The Advans group has 2.600 employees throughout the world, and almost 320.000 clients.La Fayette Microfinance Bank Limited will join Cameroon, Ghana, Democratic Republic of Congo, Tanzania, Cambodia and Ivory Coast as member of Advans group network. Advans SA SICAR was created in 2005 by Horus Development Finance together with several development financial institutions: IFC, FMO, KFW, CDC, EIB, AFD Group. The Advans group has 2.600 employees throughout the world, and almost 320.000 clients.


BUSINESS DEVELOPMENT MANAGER

JOB REFERENCE:   ADV/NIG/BDM/NOV/15


JOB SUMMARY

The Business Development Manager is responsible for facilitating delivery of the bank’s strategic plan by ensuring that business plans are fully aligned and implemented. He conducts research & development activities, identify opportunities to develop new business lines and contribute to the development of the bank’s growth via the development and implementation of new and existing credit and deposit products that maximize these opportunities.


He provides the necessary support to the Network with ensuring that products adequately answer the target market needs, that the processes and procedures are adequate and efficient at all times, that the staff is adequately trained to achieve its targets and deliver quality. To achieve its goals, he must have constant feedback both from market, from the Network and from other departments.


DUTIES AND RESPONSIBILITIES


Project Management

Plans and sequences activity and resource

Developsschedules, estimates time/costand benefits

Developsrelated budget

Monitors and reportsprogress

Ability to work with various departments

Business Partnering


Business Planning

Understands the bank’s vision and strategic direction

Undertakes Research and Analysis to understand implications for institution’s business planning and advice management

Implements the business planning process and ensures strategic plan objectives are cascaded into departmental business objectives


Competitive & Economic Analysis

Co-ordinates key internal and external stakeholder groups, including customers, to analyze the external environment as well as the offer provided, and ensure strategic business alignment withopportunities and external needs and expectations

Proactively organizes client, staff and market feedbacks system to be able to ajust products/processes/strategy adequately


Identification of Business Opportunities and New Product Planning


Conducts market researches and analysis to understand implications and identify new business development opportunities in line with bank’s strategy

Identifies new product opportunities and undertake feasibility analysis to quantify and forecast the likely impact

Assists with the development of and Implement bank’s new product development process

Proactively undertakes industry networking to collect market intelligence and identify new businessopportunities


Stakeholder Management & Product Development


Co-ordinates key internal and external stakeholder groups, including existing clients to test assumptions, and define new product requirements and specifications

Works collaboratively with relevant departments to develop detailed product specifications and go-to-market strategy

Facilitates the development of policies and processes to support implementation of new products within the bank


Performance assessment and solution provision

Implementsperformance measures to track and monitor growth and performance (branch, products, etc.)

Contributes to the identification of opportunities for continuous improvement of new products implemented

Contributes to the identification of opportunities for continuous improvement of Strategy Department systems, processes and practices

Provides assistance towards development and implementation of policies and processes to support business planning within the institution

Identifies bottlenecks, problems, issues, provides corrective action plans in conjunction with other departments, and monitors implementation of the corrective action plans.


DESIRED SKILLS AND EXPERIENCE

Minimum Academic Qualifications & Experience

Minimum Bachelor’s degree in Business Management or related discipline; Professional certification or Master’s degree highly desirable.

10-15 years of experience in business development including strategy formulation and implementation, new business development and implementation, product (credit and deposit) design and marketing communications.

Value Chain Analysis experience is required


Technical Skills

Demonstrated knowledge of strategy development, and application of business planning mechanisms

Demonstrated ability to undertake and/or commission and manage research projects

Demonstrated knowledge of business and product development applied in commercial or Microfinance banking environment

In-depth knowledge of the product life-cycle and how to manage it through opportunity identification, implementation and continuous improvement

Demonstrated knowledge of the issues facing organizations undergoing chang

Demonstrated ability to drive performance through research and analysis, business strategy development, implementation of initiatives and actions plans to ensure successful outcomes

Demonstrated ability to collaborate with and facilitate cross multiple stakeholder groups and project manage new product deliverables

Demonstrated high level communication and influencing skills

Ability and willingness to make decisions and be accountable


Leadership Skills


Demonstrates a vision for the department and the ability to develop and implement plans to achieve it

Demonstrated ability to engage, lead and motivate a team

Demonstrated ability to positively influence people and gain their support; seen as being credible

Ability to build a performance based culture and make people accountable.


CLICK HERE TO APPLY


DUE DATE: 7 December, 2015




Job Vacancy at La Fayette Microfinance Bank Limited, Tuesday 24, November 2015

Saturday, November 21, 2015

AB Microfinance Bank Nigeria Limited (E-Channels Officer)

Company Description
AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG with its Head office in Berlin, Germany. The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. it has been spreading out to other countries across the globe rapidly.

Job Title: E-Channels Officer

Job Description
Support the smooth operations of electronic channels and Recommend enhancements in current processes to improve the quality and efficiency
Daily monitoring of conflicts and their resolution. Support the day-to-day reconciliation of the e-channel transactions
Support the daily sales of the e-channels regarding registering of new clients and activity rates as well as monitors the target achievements
Support the e-channel comparison with competitor offering on services, promotions and special offerings on e-channels and update Managers
Support User Acceptance Test and pilot implementation


Qualification Required
BSc, HND, BA


Job Category
Banking, ICT, Computer


Job Location
Lagos


Years of Experience
3 Years


Method of Application:
Qualified Candidates should forward CV to jobs@ab-mfbnigeria.com


Application Closing Date
Not Specified


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AB Microfinance Bank Nigeria Limited (E-Channels Officer)

Friday, November 20, 2015

AB Microfinance Bank Nigeria Limited (Information Security Officer)

Company Description
AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG with its Head office in Berlin, Germany. The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. it has been spreading out to other countries across the globe rapidly.

Job Title: Information Security Officer

Job Description
Responsibility for ensuring that appropriate policies standards, procedures, and compliance requirements of the organization are met
Develop security policies that incorporate the best industry practices and fulfill all requirements of the organization
Work with all departments to ensure system and network security, access control, physical security, and application development appropriately meets industry standards
Improve operations by conducting systems analysis and business impact analysis: recommending changes in policies and procedures
Identifying process risks and weaknesses in controls, and developing recommendations and plans to address threats. Coordinate planning activities related to responses to security events.
Validate that all activities and controls related to the prevention of security incidents are in place and being followed consistently. Coordinate and track all information technology and security related assessment and outcomes.
Lead efforts to internally assess, evaluate, and make recommendations to management regarding the adequacy of the security controls for the organization’s information and technology systems. Work with Internal Audit and LFS consultants as appropriate on required security assessments and audits
Build and implement security and compliance goals, define security strategies, metrics, reporting mechanisms and program services: and create maturity models and a roadmap far continual program improvements.


Qualification Required
BSc, HND, BA


Job Category
Engineering, Technical, ICT, Computer, Security, Intelligence


Job Location
Lagos


Years of Experience
3 Years


Method of Application:
Qualified Candidates should forward CV to jobs@ab-mfbnigeria.com


Application Closing Date
Not Specified


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AB Microfinance Bank Nigeria Limited (Information Security Officer)

Thursday, November 19, 2015

Recent Jobs at AB Microfinance Bank



AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under


Access Holding Microfinance (AG) with its Head office in Berlin, Germany. The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. it has been spreading out to other countries across the globe rapidly.


We seek to recruit highly motivated professionals to join our exceptional team of more than 900 young and dynamic professionals. Having the support of a successful global network, we offer an opportunity to make an impact. Applicants willing to join our team must show enthusiasm in:


  • Finding solutions in changing circumstances

  • Contributing positively to an international team

  • Providing excellent services


We are currently recruiting the vacant position below:



Information Security Officer



 



Main Tasks


  • Responsibility for ensuring that appropriate policies standards, procedures, and compliance requirements of the organization are met

  • Develop security policies that incorporate the best industry practices and fulfill all requirements of the organization

  • Work with all departments to ensure system and network security, access control, physical security, and application development appropriately meets industry standards

  • Improve operations by conducting systems analysis and business impact analysis: recommending changes in policies and procedures

  • Identifying process risks and weaknesses in controls, and developing recommendations and plans to address threats. Coordinate planning activities related to responses to security events.

  • Lead in implementing and documenting new security systems (Firewalls, intrusion detection/prevention systems, security information and event management systems).

  • Validate that all activities and controls related to the prevention of security incidents are in place and being followed consistently. Coordinate and track all information technology and security related assessment and outcomes.

  • Lead efforts to internally assess, evaluate, and make recommendations to management regarding the adequacy of the security controls for the organization’s information and technology systems. Work with Internal Audit and LFS consultants as appropriate on required security assessments and audits

  • Build and implement security and compliance goals, define security strategies, metrics, reporting mechanisms and program services: and create maturity models and a roadmap far continual program improvements.


Qualifications and Requirements


  • Minimum educational qualification of B.Sc. / HND in Computer Science or related discipline

  • Minimum of 3 years’ experience working in related environment with a variety of security products in a banking environment.

  • Experience performing vulnerability assessments, compliance audits, penetration testing

  • Technical knowledge of state-of-the art Cyber security tools.

  • Demonstrable passion for information security and data privacy, Strong focus on compliance

  • Experience in implementing and administering PC/server/network security, database security, application security, systems security administration and user access security administration, a variety of OS such as Windows Server, Linux, Unix and/or i5/OS.

  • Any security certification would be an advantage

  • Prior working experience with Core Banking System and Enterprise infrastructure

  • Background in microfinance, banking, accounting and/or IT


E-Channels Officer



 



Main Tasks


  • Support the smooth operations of electronic channels and Recommend enhancements in current processes to improve the quality and efficiency

  • Daily monitoring of conflicts and their resolution. Support the day-to-day reconciliation of the e-channel transactions

  • Support the daily sales of the e-channels regarding registering of new clients and activity rates as well as monitors the target achievements

  • Support the e-channel comparison with competitor offering on services, promotions and special offerings on e-channels and update Managers

  • Support User Acceptance Test and pilot implementation

  • Team member of Process re-engineering activities

  • Present oral and written reports to the team coordinator or supervisor

  • Coordinate with users to determine the business needs for automation, evaluate business requirements and present the same to in a non-technical manner

  • Coordinate with other IT units to conduct a system acceptance test prior to release on production

  • Ensure adequate training is provided to users and that they are able to clearly understand the benefits of system/process change

  • Follow Standard Operating Procedures in Operations. Monitor the processes and their results to avoid issues


Qualifications and Requirements


  • Minimum educational qualification of B.Sc. / HND

  • Minimum of 2 years Banking experience

  • Hands on experience in e-banking / e-commerce product development

  • Experience in payment channel implementation and/or operations

  • In-depth knowledge and application of Mobile Banking/ATMs/ IVR/Web Management/Internet Banking system

  • In-depth Knowledge of microfinance banking in Nigeria


Method of Application



Interested and qualified candidates should forward their CV’s and Applications as an attachment to: jobs@ab-mfbnigeria.com using the Job title as the subject of the email. Failure to comply would disqualified yur application.

Note: Only shortlisted candidates will be contacted.







Recent Jobs at AB Microfinance Bank

Friday, November 6, 2015

FINCA International Job Opportunity, Friday 6, November 2015

FINCA is a leading international Microfinance Institution offering financial services and products to small scale businesses that have been turned down by traditional banks, so that these businesses can start, grow, and diversify with resulting increases in family income, nutrition, employment and well-being.


We are recruiting to fill the below position:


CHIEF OPERATING OFFICER


JOB DESCRIPTION

The Chief Operating Officer (COO) is responsible for the management of core business operations, including lending, product development, marketing, policy development, and application of internal controls.

S/he will ensure that FINCA Nigeria is competitive, and that outreach and profitability performance targets are met.

The COO is responsible for ensuring that core business personnel are adequately trained and operate at a high standard of technical competency.

The COO also ensures that FINCA Nigeria implements responsible lending and savings practices. As a member of the Management Team, s/he shares responsibility for the overall performance and activities of FINCA Nigeria, and participates in making decisions on strategic issues.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

Guides and directs management in the development, production, promotion, and financial aspects of the organization’s products and services.

Directs the preparation of short-term and long-range plans and budgets based on broad organizational goals and growth objectives.

Oversees executives who direct department activities that implement the organization’s policies.

Implements programs that meet organizational goals and objectives.

Creates the structure and processes necessary to manage the organization’s current activities and its projected growth.

Maintains a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession.

Develops and installs procedures and controls to promote communication and adequate informationflow within the organization.

Supervises design of hardware and software systems to assist in the smooth and efficient flow ofinformation.

Establishes operating policies consistent with the chief executive officer’s broad policies and objectives and ensures their execution.

Evaluates the results of overall operations regularly and systematically and reports these results to the chief executive officer.

Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.

Ensures that all organization activities and operations are carried out in compliance with regulations and laws governing business operations.


Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


JOB REQUIREMENTS

QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION AND/OR EXPERIENCE

Master’s degree in Business Administration, Management, Finance, Economics or related field, or equivalent work experience is required.

5-year experience minimum in comparable positions in terms of responsibility in banking or microfinance in an operations line-management role. Prior experience as a member of a senior management team is desirable.

Experience in credit origination and credit risk assessment, business experience in (a) micro lending, (b) small enterprise lending, (c) rural & agriculture lending. Experience in deposit mobilization and delivery channel development a plus.

Experience in developing and implementing strategic/operational plans for financial institutions.

Excellent organizational, planning, analytical and problem-solving skills.

High level of customer service and strong willingness to work in the field.

Strong business management and negotiation skills.

Experience managing and motivating a large staff.

Excellent interpersonal, communication and training skills.

Excellent technical report writing skills and computer literacy.

Adaptability to challenging environments, country or regional experience is a plus.


Language Skills:

Fluency in English and local language(s) required.


Key Deliverables:

Develop, modify, and implement credit and savings products.

Hire, supervise, and train credit and savings related staff.

Together with the CEO and the CFO, direct the preparation of the operations plans and budgets.


Travel Requirements:

Availability for domestic travel (up to 30%), and international travel (10%).


Physical Demands:

Ability to travel in economy class when traveling by air or rail.


CLICK HERE TO APPLY




FINCA International Job Opportunity, Friday 6, November 2015

Thursday, November 5, 2015

Job Opportunity at FINCA International



FINCA is a leading international Microfinance Institution offering financial services and products to


small scale businesses that have been turned down by traditional banks, so that these businesses can start, grow, and diversify with resulting increases in family income, nutrition, employment and well-being.


We are recruiting to fill the below position:



Chief Operating Officer



 



Job Description


  • The Chief Operating Officer (COO) is responsible for the management of core business operations, including lending, product development, marketing, policy development, and application of internal controls.

  • S/he will ensure that FINCA Nigeria is competitive, and that outreach and profitability performance targets are met.

  • The COO is responsible for ensuring that core business personnel are adequately trained and operate at a high standard of technical competency.

  • The COO also ensures that FINCA Nigeria implements responsible lending and savings practices. As a member of the Management Team, s/he shares responsibility for the overall performance and activities of FINCA Nigeria, and participates in making decisions on strategic issues.


Essential Duties and Responsibilities 
Other duties may be assigned.


  • Guides and directs management in the development, production, promotion, and financial aspects of the organization’s products and services.

  • Directs the preparation of short-term and long-range plans and budgets based on broad organizational goals and growth objectives.

  • Oversees executives who direct department activities that implement the organization’s policies.

  • Implements programs that meet organizational goals and objectives.

  • Creates the structure and processes necessary to manage the organization’s current activities and its projected growth.

  • Maintains a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession.

  • Develops and installs procedures and controls to promote communication and adequate information flow within the organization.

  • Supervises design of hardware and software systems to assist in the smooth and efficient flow of information.

  • Establishes operating policies consistent with the chief executive officer’s broad policies and objectives and ensures their execution.

  • Evaluates the results of overall operations regularly and systematically and reports these results to the chief executive officer.

  • Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.

  • Ensures that all organization activities and operations are carried out in compliance with regulations and laws governing business operations.


Supervisory Responsibilities


  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Job Requirements
Qualifications


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience


  • Master’s degree in Business Administration, Management, Finance, Economics or related field, or equivalent work experience is required.

  • 5-year experience minimum in comparable positions in terms of responsibility in banking or microfinance in an operations line-management role. Prior experience as a member of a senior management team is desirable.

  • Experience in credit origination and credit risk assessment, business experience in (a) micro lending, (b) small enterprise lending, (c) rural & agriculture lending. Experience in deposit mobilization and delivery channel development a plus.

  • Experience in developing and implementing strategic/operational plans for financial institutions.

  • Excellent organizational, planning, analytical and problem-solving skills.

  • High level of customer service and strong willingness to work in the field.

  • Strong business management and negotiation skills.

  • Experience managing and motivating a large staff.

  • Excellent interpersonal, communication and training skills.

  • Excellent technical report writing skills and computer literacy.

  • Adaptability to challenging environments, country or regional experience is a plus.


Language Skills:


  • Fluency in English and local language(s) required.


Key Deliverables:


  • Develop, modify, and implement credit and savings products.

  • Hire, supervise, and train credit and savings related staff.

  • Together with the CEO and the CFO, direct the preparation of the operations plans and budgets.


Travel Requirements:


  • Availability for domestic travel (up to 30%), and international travel (10%).


Physical Demands:


  • Ability to travel in economy class when traveling by air or rail.


Method of Application





Job Opportunity at FINCA International

Tuesday, November 3, 2015

Graduate Job at La Fayette Microfinance Bank Limited



La Fayette Microfinance Bank Limited will join Cameroon, Ghana, Democratic Republic of Congo, Tanzania, Cambodia and Ivory Coast as member of Advans group


network. Advans SA SICAR was created in 2005 by Horus Development Finance together with several developmentfinancial institutions: IFC, FMO, KFW, CDC, EIB, AFD Group. The Advans group has 2.600 employees throughout the world, and almost 320.000 clients.La Fayette Microfinance Bank Limited will join Cameroon, Ghana, Democratic Republic of Congo, Tanzania, Cambodia and Ivory Coast as member of Advans group network. Advans SA SICAR was created in 2005 by Horus Development Finance together with several development financial institutions: IFC, FMO, KFW, CDC, EIB, AFD Group. The Advans group has 2.600 employees throughout the world, and almost 320.000 clients.



Communication and Marketing Officer



Job Purpose:



The purpose of a Communication and Marketing Officer is responsible for all aspects of projects, including: meeting deadlines, time management, contingency planning, approval channels and procedures, budgeting, campaign analysis, and tracking / monitoring procedures



Essential Job Duties:


  • Creating and Developing new innovative ways to communicate the company message to existing customers

  • Creating marketing campaigns and working with the company’s external agency to see them executed

  • Understand the products and services offering and approach of key competitors; communicate products and services differentiation to sales and provides input to senior leadership

  • Conduct various interviews, including win/loss and post-engagement client interviews/surveys to identify trends and make recommendations to senior leadership

  • Conduct marketing surveys on current and new service concepts

  • Articulate product and service offerings, key benefits and messages for use by sales and marketing

  • Work with Consulting and Sales to cultivate reference accounts for products and services; identify client success stories and work with marketing to create appropriate case studies and collateral

  • Drive campaign management for client acquisition programs across multiple channels

  • Create content for corporate marketing collateral, website/blog/social media, and other initiatives

  • Provide assistance on press releases, contributed articles, presentations, events, and conferences

  • Internal reporting and other duties as assigned.


Person Specification:


  • QUALIFICATION/EDUCATION: B.Sc / HND in related field.

  • WORK EXPERIENCE: A minimum of 1-2 years working experience in an advertising and media agency

  • SKILLS:  High-level proficiency in written and spoken English; good knowledge of word processing; proven spreadsheet skills; good interpersonal relations skills.

  • PERSONAL TRAITS:  Tactfulness; self-disciplined; resolute and Value driven. Pragmatic and meticulous in processes and procedures; Ability to relate effectively across different levels of authority. Time conscious and purposeful. Self starter and good leadership skills.


Note: Only shortlisted candidates will be invited for test and interview.  



Method of Application





Graduate Job at La Fayette Microfinance Bank Limited

Saturday, October 17, 2015

There Is No Unemployment in Nigeria


Nigeria, said to be giant of Africa and with a robust population of over 150 million, can boast of bountiful supply of human resources, both skilled and unskilled, made up of men and women, account for the capital base of the nation. However, it would be pertinent to note that the number of skilled but idle far outweighs the unskilled and working (Rotimi Ige, Tribune Newspaper; Tuesday 6th July, 2010. ). The above cited work represents the view of most Nigerian populace on Nigeria and the level of unemployment in its economy. Before we will divulge more into the discourse, let us know what the concept ‘unemployment’ connotes. Ewa Udu and Agu (2000) define unemployment as a situation in which persons capable and willing to work are unable to find suitable paid employment.


Unemployment could be seasonal, frictional, internationally transmitted or structural. Seasonal unemployment occurs in industries that are seasonal in nature. Such industries engage labour temporarily during the peak periods and lay them off in the off-peak seasons. Again frictional unemployment exists when particular occupation has surplus workers in one part of the country while spaces for similar jobs are very much available and are not filled in other geographical locations of the same country. Poor knowledge of the existence of job opportunity elsewhere and labour immobility are the major factor that give rise to this type of unemployment. Moreover, in export-oriented industries, if demand in the industries falls off due to deterioration of trade of the importing country, most workers in the industries will be laid off. Sometimes, there may be changes in the pattern of aggregate demand and in the techniques of in the industry. When this occurs in an adverse way, some workers may be affected and they will be retrenched. This is termed structural unemployment.


In 2006, the rate of unemployment was only 2. 9%. It rose to an outrageous rate of 5. 8% in 2007. Thereafter, it fell slightly to 4. 9% in 2008. Since then, it remained static at that level till the present 2010 (CIA World Factbook). These statistics do not portray Nigerian economy in the positive as regards employment of human resources because in a country like Britain, 2% rate of unemployment of the labour force is considered very high. Recent release by the National Bureau of Statistics reports that over 20 million graduates are unemployed in Nigeria. A casual visit to any center where employment aptitude test is being conducted will show one the exact level of unemployment in this country. The test conducted by WAMCO Consulting Firm on behalf of one Dutch company last year witnessed more than 30 thousand candidates. Another test conducted by the same firm on behalf of Honeywell recorded more number.


These candidates were only the ones that met the screening criteria (ie 2nd Class Upper), am not talking about those that applied but were rejected. When most banks conducted their own tests, security men (illiterates) were used to drive graduates up and down. Some were flogged, maltreated and humiliated; just because they needed some job. One hardly passes ten people on the road without coming across at least one unemployed graduate. Some of these graduates have migrated round all the cities of Nigeria in search of jobs; all to no avail. They have moved from Lagos to Port-Harcourt, to Kaduna, to Kano, to Onitsha and all other places not worthy of mentioning.


This socio-economic problem of unemployment can be attributed to many and varied causes. Some of the conspicuous roots of the problem include population, academic curriculum, choice of course of study, laziness, greed, government policies, employment discrimination and government poor implementation of its employment policies.


Nigeria is the most populated black nation of world. The last conducted census put the figure at over one hundred and fifty million. In this great number, more than 50% are in the labour force of the country. What this means is that there will be serious drag for the little available openings of job opportunities available. This offers the answer to the reason why more than thirty thousand Nigerian graduates turn out for a job aptitude test that will not take up to twenty candidates.


More so, another major cause of unemployment in this country is the education system and the type of curriculum they run. From primary school to the university, the curriculum is more of theory than practical. In the eighties, primary school pupils were asked to do crafts; molding objects, making baskets, carving works and other handiworks but today in public schools, they are asked to bring toilet tissues as craft while in private schools, they bring money in lieu of craft. So, after primary school, a holder of First School Leaving Certificate cannot do anything with his or her hand. That of post primary school is nothing to write home about. The students are taught only how to cram textbooks and nothing more. Once you are able to commit all the contents of Ababio, P. N.


Okeke and Modern Biology to memory, you are a bright and intelligent student. Nobody or no teacher cares whether you know their practical applications or not. Ours is Science without Technology; which is useless. All the old Commercial and Vocational Schools that offered vocational courses like catering, fashion and designing and culinary skills have all been turned into pure ordinary secondary schools in order to join the trend and not run the risk of being left behind.


All the graduates of these high schools have no place in economy because they don’t have any skill to offer for exchange. This trend takes the students into the university. The university is the worst because not only that it is theory based system but most lecturers are not even willing to give that theory. Students are taught computer science in the classroom without a single computer system. Most roadside mechanics are more skilful than most graduates of mechanical engineering who parade themselves as engineers. A final year Accounting student has never seen a real cash book except the hypothetical ones he sees in the textbook. How can a product of this kind of system be employable?


Choice of course of study is another factor that contributes much in the employment problems in Nigeria. Many parents tend to choose careers for their offsprings because they in love with a particular profession without considering whether those their children have penchant for such profession. Some people may like to be musicians or comedians but their parents will kick against that and force them into a discipline they have aversion for. At the end, when they come out of school, they cannot practice and thus remain unemployed. Again, due to JAMB and its related admission problems, some students end up studying what they didn’t intend studying initially. Many students started with Sciences but they ended up studying an Art course due to admission ‘wahala’. Nigeria is a developing economy. For that, not all disciplines are fully functional here. If you read such courses, you remain unemployed unless you have a godfather somewhere. I can still remember when one former president of Nigeria was addressing some national issues on Radio Nigeria and people were calling him to ask some questions. One guy called and told him that he graduated from the university and for four years he had not gotten a job. The president asked him what he read and he replied ‘Sociology’. The president gave a mirthless laugh and told him that all the money spent for training him was wasted. Although that professionalism is not so highly upheld in Nigeria, yet there are graduates of certain disciplines that cannot fit into Nigerian economy. The crude mentality of a greater percentage of Nigerians equally contributes to this. For instance, somebody who has some problems, obstacles or setbacks would rather go to a native doctor, pastor or prophet instead going to a psychologist.


More so, some graduates are lazy to work. They want easy life. They expect everything to come in a platter of gold. Most of them are looking for white collar jobs where they will just sit under an air conditioner, do little or nothing and get paid. They will keep looking for that type of job till eternity. A graduate was offered a job as a store keeper and he has the temerity to say that he won’t touch or arrange cartons. This means he is lazy and not yet ready to work. Some female graduates concentrate on posting their pictures to all the social networks, dating and match making websites on the internet to cast their bait and know if they can catch a big fish. Nobody wants to bear the cross before wearing the crown any longer.


Furthermore, some graduates are too greedy. Many of them don’t want to start from the scratch. They want to make it overnight. They thought that once one graduates from the university, he become super rich. Most of them only talk and discuss about the ‘big shots’ in the society without taking out time to read their biographies or at least go through their profiles. If they do that, they will find out that all those men and women have worked and served in various capacities; both low and high before arriving at their present positions. Immediately after graduation, the eyes of these graduates are set on Politics, Oil and Gas and Banking (when banking was doing well), ignoring other lesser sectors that are willing and ready to absorb them. They all want to ride fanciful latest cars after three months of their employment. This is utopia and mirage because such jobs are semi-nonexistent now. For that, most graduates will keep on waiting for them till kingdom come.


Again, there is a great discrimination and prejudice going on in the labour market now. Employers of labour are not helping matters at all. Some applicants are prejudiced against on the grounds of their sex, age, type of certificates and even tribe or ethnicity. Most office works can be done by both males and females alike; why the sex discrimination then? Why do we see an advert that goes like this “a young female accountant needed for immediate employment”? Does it mean that a male cannot do that job? Some job interviewers give jobs to ladies that are not qualified because they agreed to sleep or have slept with them; leaving behind the more qualified males. Females are equally being discriminated against but are mostly married women. Most engineering jobs that involves much field work and constant movement don’t usually consider women. Most new generation banks don’t consider married women. Some go the extent of getting the young ladies sign an undertaking that once they get married, their appointments are terminated. Age is another area for discrimination. Banks as well as other blue chip companies are mostly culprits of this offence. Most of them don’t accept any applicant that is above twenty-four years old. They need very young, beautiful and attractive ladies that they will push into the market for ‘corporate prostitution’. The young handsome guys are used to entice the sugar mummies to operate an account with them. . These young fellows are pushed back into labour market once they failed to meet up with the unrealistic targets given to them. The worst discrimination in the labour market is that of BSC/HND dichotomy. Many employers of labour discriminate against the HND holders in favour of their counterparts with BSC. Although that in the advert, they always write BSC or HND as the qualification needed but when it reaches to the actual job placement, the HND holders are jettisoned. Government equally has a hand in the creation of unemployment in the economy. Some government policies are highly detrimental to job creation in this country. Some graduates who couldn’t find jobs pick up motorcycles and become ‘okada’ riders. But some State Governments thwarted their efforts by laying a ban on okada riding. Many graduates want to go into the production of local beverages, cosmetics and other little items with little fund they garnered after service but they don’t have the money to register the products with appropriate government agencies like NAFDAC, SON etc. Some of them that succeeded in erecting a small scale manufacturing firms are being asphyxiated by huge and excess taxation. All these not withstanding, the government has initiated some policies and established some agencies that will help in addressing the issue of employment in Nigeria. Some government efforts towards achieving a high rate of employment in Nigeria include the establishment of Federal Ministry of Labour and Productivity, institution of the Nigerian Director of Employment, initiating of National Poverty Eradication Programme and National Economic Empowerment Development Strategy.


Federal Ministry of Labour and Productivity has a network of thirty-one Employment Exchanges and seventeen Professional and Executive Registries. Nigeria Directorate Of Employment has four specific programmes which are Vocational Skills Development, Rural Employment Promotion, Small Scale Enterprises and Special Works. National Poverty Eradication Programme has five initiatives which are as follows: Village Economic Development Solutions, In Care of the People, Community Economic Sensitization Scheme, Multi Partner Matching Funds and Score on Poverty. National Economic Empowerment Strategy is a Nigeria’s plan for prosperity. The government way of letting the people know how it plans to overcome the deep and pervasive obstacles to progress that the government and the people have identified. The greatest of the obstacles is unemployment.


In spite of all these institutions and programmes, the economy is yet to feel any appreciable impact on the area of employment. They all remain only fanciful drawings that are only achievable on the pages of the newspapers. NDE recently conducted a Graduate Attachment Programme Test in which more than a million graduates took part online. Finally, only 500 were accepted and trained. After the training, there were no openings where they could be fixed and the NDE Director, Mallam Abubakar Muhammed was begging the Nigeria Employers Consultative Association to help absorb the trainees as interns. Daily Sun of Wednesday, 21st July, 2010 reported thus “Minister of Finance, Mr. Olusegun Aganga has pledged the FG’s resolve to tackle unemployment in the country as he decried the 49. 9 percent unemployment rate in the urban centres across the country. NAPEP also lays much emphasis on private sector initiative as a sustainable poverty eradication initiative. Everything now boils down to the private sector; the government is not ready to rise up to its responsibility of providing employment for its citizens. All those government policies lack substance hence they are poorly executed.


This social and economic canker called unemployment has many disastrous consequences on the entire nation. It gives rise to social vices, mass exodus of some Nigerians to other countries, continuous economic instability, stagnant or decreased Gross Domestic Product etc.


Many youths who have endured the scourge of unemployment for a long period of time have decided to challenge their fate by picking up arms and become armed robbers, political thugs and kidnappers. Kidnapping has become a common exercise in Nigeria because youths are idle and devil finds work finds work for idle hands. Daily Sun of Friday 6th August, 2010 reported that one Mr. Silas Ifeanyi, a House of Representative aspirant was abducted on his way back to Onisha from his home town Nsukka. Mr. Ifeanyi was very surprised to find out that all his kidnappers were all graduates. Youths of Niger Delta turned to militancy because they don’t have reasonable and sustainable jobs. Even the post Amnesty policies that are meant to get them fixed into legitimate ventures in the economy are not being fully implemented as proposed. General election is fast approaching and so many unemployed graduates are ready to stake their lives just because they have no alternatives. Female unemployed graduates imbibe the spirit of the cliché “use what you have to get what you want”. Most of them have turned into full time prostitutes. Every romantic magazine and all dating websites have their names and fabricated profiles looking for hook ups.


Some debased themselves to the level of renting rooms in brothels or hanging in clubs and hotel premises for any available standing.


Many graduates have been unemployed for so many years that they have lost their self esteem and developed an inferiority complex. They are withdrawn from social gatherings and disassociate themselves from their mates who seem to be doing well economically. Sometimes, they even suffer stigmatization from friends and relatives. The family members who entrusted hopes in them that after their graduation, they will start benefiting from them are all disappointed.


Their parents are tired of feeding them and giving them pocket money even still after graduation. They are seen as utter social misfit. All these constitute emotional and psychological trauma for the unemployed youth.


Most of the internet and ATM scam are perpetrated by the unemployed graduates. Internet fraud uses online services to present solicitations to prospective victims, to conduct fraudulent transactions or to transmit the proceeds of fraud to financial institutions or to others connected with the scheme (WIKIPEDIA).


ATM scams are on the rise and the use of online information has made it one of the easier inter-net scams to pull off for any moderately technically con artist (http://www.secureidentity.com.au). Why is internet and ATM scam on the rise? The answer is not far fetched. It is because of the high rate of unemployment in the country. Man must survive by hook or by crook, they say. This does not end here. This unemployment has led many youths into different forms of forgery.


Due to the fact that every employer needs people with some years of working experience, many unemployed graduates have started forging appointment letters, so that they may be considered. Due to the fact that those that didn’t take part in the NYSC programme are discriminated against in the labour market; those graduates that did part-time, sandwich or evening programmes go to the extent of forging NYSC discharge certificates or pay money to some illegal agents in order to be mobilized for the programme. Recently there was a report in the Punch Newspaper of Tuesday, August 3;2010 that 69 fake corps members were arrested in Nasarawa State. How much does a corps member earn that will entice somebody to involve himself in such a disgraceful act if not for hunger caused by unemployment? Some even fake recommendation letters from highly placed government officials in order to be considered for a job. The most annoying of all these frauds and scams are the ones pull by the so-called employment agents. These are cheer exploiters. These people knowing fully well that many people are desperate for jobs use it as an opportunity to cheat them. They go about the cities and towns of the country pasting posters advertising for non-existent jobs. Some even advertise on the pages of Newspapers. The unsuspecting and innocent job seekers always fall prey to these criminals. They extort money from applicants with the promise of linking them with mouth watering jobs. Eventually they will disappoint and aBSCond with their money.


Another major consequence of unemployment is the mass exodus of the youth out of the country. That people migrating out of the country is not the major problem but the issue is that most of them do it illegally. Everybody is looking for a greener pasture and Nigeria doesn’t seem to be one because there is no job, therefore people must leave whether legitimately or otherwise! Many Nigerian youths die on their way to Europe; where they go through deserts, forests and other barricades. Most Nigerian youths are presently languishing in foreign prisons just because they are struggling for survival (although sometimes wrongly). Most people have been duped by some so-called travel agents. These agents collect money from people under the pretext that they will prepare traveling papers and help them to travel. Finally they will aBSCond with all those money without doing anything.


The economic effect of this unemployment on the nation is that there is a great loss in the potential output that would have been generated by those unemployed labour force. This decreases what should have been the actual Gross Domestic Product. This ultimately leads to economic instability. Nigeria was not invited to the G20 Summit on the grounds of political but mostly economic instability.


Despite all these causes and consequences of this economic problem of unemployment, something still has to be done to address if not redress the situation. We can’t continue crying over the spilt milk rather we should rise to the challenges and take the bull by the horns. The government through its Ministries, Departments and Agencies should wake up to its responsibilities. The Federal and various State Ministries of Education should restructure the academic curriculum to suit the demands of the present day economy. The schemes of work should be more practical oriented than theory based. Vocational studies should be encouraged. There should be establishment of more technical schools and the existing ones should be adequately equipped. Government should provide practical materials to its various universities. These materials include computers, laboratory equipment, machinery etc.


Moreover, parents should stop interfering in their children’s choice of career. These children should be allowed to choose what they have passion for so that they can practice after the training. Again the potential undergraduates who are finding it difficult to pass University Matriculation Examination should desist from accepting ‘anyhow’ course offered to them by the university because of their low grade rather they should work harder to achieve their goal no matter how long it might take. They are advised to go for courses that are presently relevant in the Nigerian economy. Nigeria presently needs more of people that studied business related or practical oriented courses.


Another area that deserves government attention as regards employment is the supply of electricity. Some graduates are ready to go into small scale production but due to the erratic nature of the power supply; they are incapacitated. The cost of production will be too high if they depend on generator set. Most of them cannot afford the cost.


Loans and credits should be made available and accessible to young graduates who want to go into entrepreneurship. There are four hundred and seven registered microfinance banks in Nigeria, yet young entrepreneurs don’t have access to funds. Most of them give loans at an outrageous rate of 20% per annum with collateral security provided and they don’t give more than fifty thousand naira. Yet they claim that microfinance banks help the youths mostly in achieving their goals in life (Scribd website). The government should mandate the financial institutions to provide loans for graduates who wish to go into business ventures at a very low interest rate and accept only their academic certificates as collateral.


Finally, young graduates who are yet get jobs should learn to take their fate in their hands. At the back cover page of Lucky Star exercise book is written “The only Nigerian who does not ask anybody to give him work is the uneducated”. If this is true of uneducated, then the educated should be better off. They cant continue asking anybody to give them work. They should be job creators instead of job seekers. What I mean is that self employment and entrepreneurship should be at the back of mind of every young graduate. Nigerian economy still has a very wide market and opportunities yearning to be tapped. It only needs careful observations and thorough analysis. Opportunities abound in the areas like ICT, Sports, Entertainment, business and agriculture. With the little money saved during youth service, one can start up a small business which is bound to grow with time. With the knowledge of ICT techniques, one can do many things like designing of graphics, printing of labels, identity cards etc. An unemployed graduate can organize some entertainment shows or sit down and write books. He can equally write scripts for movie productions or write other entertaining books and sell them off to publishers. He can worse still attach himself to a private school as a tutor and at the same time be organizing private tutorial classes for students and adults.


Conclusively, some experts and authorities say that agriculture was the mainstay of the economy before the discovery of petroleum but I maintain that agriculture is still the mainstay of the economy. The release by National Bureau of Statistics shows that agriculture contributed the highest quota of 41. 84% to the Gross Domestic Product of 2009 while the ‘almighty’ petroleum contributed only 16. 05%. This implies that agriculture still dominates the economy. So, the young graduates who are yet to secure jobs should see agriculture as a good alternative. Areas like fish rearing, rabbit rearing, small scale poultry, vegetable plantation and numerous others should be explored. These do not take much resources. For instance, fish can be reared in a GP storage tank or even in a very small aquarium.


Therefore, the innumerable unemployed graduates should gird their loins and get ready for actions. They should stop waiting for government as government has nothing to offer in terms of employment. They should make use of the potentialities that nature endows them with to come up with ideas, innovations and solutions. Once you have solutions to people’s problems, they must come looking for you and pay any price you require. The world needs a problem solver and once you become one, you will find out that THERE IS NO UNEMPLOYMENT IN NIGERIA.




There Is No Unemployment in Nigeria

Thursday, October 15, 2015

New Job at FINCA



FINCA is a leading international Microfinance Institution offering financial services and products to small


scale businesses that have been turned down by traditional banks, so that these businesses can start, grow, and diversify with resulting increases in family income, nutrition, employment and well-being.

We are recruiting to fill the below position:




Consultant – Digital Financial Services



 



Job Description



Seven out of ten Nigerian adults are unbanked, and nearly half of the adult population is considered financially excluded. As of July 2011, Nigeria had 866 Microfinance Banks (MfB), yet the MfB network only served 3.8% of the adult population. Bank penetration in Nigeria averages only 6.43 branches per 100 000 adults (even less in rural areas), and both the distance to bank branches and the high costs associated with low-balance accounts contribute to financial exclusion of the poor. Some clients have to travel long distances to reach a branch, resulting in the travel cost sometimes being higher than the amount the client wanted to deposit on that day. Even when proximity to a branch is not an issue, a financial transaction at a branch translates into lost time and income for clients as banking hours are not suited to the needs of the consumer; most commercial banks and MfBs operate between 8am and 5pm, whereas most salary earners and micro-entrepreneurs start their work day around 7am and finish after the bank has closed.

Digital financial services (DFS) has the potential to expand the delivery of basic financial services to the poor or un/underbanked through new technologies like mobile phones, computers, electronic money and new channels such as retail agents. These channels (also known as alternative delivery channels – ADC) can drastically drive down costs for customers and service providers, opening the door to the financial inclusion of remote and underserved populations. The use of DFS to advance outreach and accessibility is lagging in Nigeria, and little progress has been made in the last couple of years. Only 1.3 million adults (around 5.2% of the adult population) use a bank agent. Unlike most of East Africa, Mobile Network Operators (MNO) in Nigeria are prohibited from building agent networks or offering financial services. Sterling Bank was the first to launch Agency Banking in November 2013, GT Bank, launched in December 2013, and Heritage Bank in March 2014. However, each of these agent networks are still limited in size and they are concentrated in Lagos. As of yet, no MfB has begun offering agent banking or mobile money, and there are no financial institutions providing DFS in the South East of Nigeria.

FINCA Nigeria wishes to start exploring DFS to help address the challenges of distances travelled and time spent by clients to access what are often considered basic financial services. The deployment of DFS will provide the market with technologies needed to facilitate transactions quickly and easily, and can help address the challenges of accessibility to and for clients. The DFS will ultimately provide clients with tangible benefits, including the following:
  • Cost savings for clients in terms of time spent away from the business and transport costs. Small value transactions become more profitable for the clients as they spend less time on travel.

  • Significantly improved banking presence, bringing the benefits of financial inclusion to unbanked clients. Clients can transact on their accounts at times and locations that are convenient for them. They are not hindered by restrictive branch operating hours.

  • Increased security for clients by reducing the cash they hold on a daily basis and the distance they travel to make transactions.

  • Increased savings mobilization. FINCA’s experience in Africa overall shows that the deployment of DFS increases savings mobilization.


Project Objective

The immediate objective of this project is to provide FINCA Nigeria a comprehensive strategy and plan to roll out DFS within its recently launched operations in Owerri, Immo State as well as to deliver technical assistance and guidance during development, implementation and pilot.

Scope of Work

Throughout the course of the assignment, the consultant will work closely with a Project Team made up of key staff from FINCA Nigeria and the FINCA Africa Regional Office and reports to the Management Board of FINCA Nigeria. The project team will provide regular feedback, review draft policies, provide information as required, gather data as required, engage country resources as required and participate in workshops and phone conferences. In parallel with the consultant, FINCA will handle related IT considerations using internal resources both at the local level in Nigeria and from their African hub-office in Kampala.

The tasks for the consultant are phased and include, but are not limited to:




Phase 1: Strategy Development
  1. Assess the current environment including the regulation and other offerings in the market, competitors’ approaches and how the proposed services offer a different value proposition from what is already offered in the Nigerian market.

  2. Identify and analyse the opportunities, constraints and risks associated with DFS generally and the specific risks for FINCA in Nigeria. Thereby highlighting the potential impact, the likelihood of occurring and potential mitigation strategies that FINCA should employ.

  3. Outline the potential paths for FINCA to scale and grow DFS and provide detailed justification for the selected approaches; explore and propose agreements with third parties and advise FINCA on relationships and negotiations with regulators and mobile network operators.

  4. Describe the customer value proposition for DFS, with a focus on FINCA Nigeria’s targeted customer segments.

  5. Develop the overall business case and plan for DFS, describing the impact of the channels on FINCA’s business. This should include detailed financial analysis, projected profit and loss statement and breakeven analysis, and step by step activities and milestones.

  6. Describe and outline product features, including pricing and terms & conditions.


Phase 2: Implementation and pilot
  1. Prepare project charter and a project implementation plan that includes a pilot.

  2. Define the project milestones for pilot, roll-out and scale-up phases against success and outline how many clients will use the DFS during specific project timelines – pilot, roll-out, scale-up.

  3. In line with Phase 1, develop and define business requirements.

  4. Compose DFS policy that includes, but is not limited to a description of the services provided, the eligibility, pricing, the operational processes (e.g. registration, activation, transaction settlements and reconciliation etc.), customer support and an operational risk register.

  5. In support with FINCA’s regional marketing team, develop a communication strategy to ensure pricing, terms and conditions are clear for clients. This includes a detailed customer education plan.

  6. Conduct a training of selected staff trainers who will train fellow staff, agents and clients on DFS services (train-the-trainer approach).

  7. Monitor and evaluate the outcomes of the DFS pilot and provide feedback on any technology and business issues that have arisen during the pilot to see how these can be addressed. Indicate necessary adjustments to the services (incl. marketing, pricing, sales etc.), policy, processes or IT in accordance with lessons learned from the pilot.


Deliverables

The primary output will be a comprehensive strategy for DFS that includes a viable business case, an implementation and growth plan, a detailed analysis of the risks associated with delivering DFS in Nigeria and a budget. The consultant should also deliver a report with evaluated results and feedback from the pilot and roll-out strategy to incorporate the channel(s) into business as usual, which will be incorporated into reporting to FMO.

At the end of the assignment the consultant will organize a closing-out workshop with senior management of the institution. The workshop should evaluate the achievements of the consultancy and discuss the recommendations for the future.

Timeframe

The consultant should start his assignment before February 2016 and is expected to conclude the assignment within 6 months, subject to external dependencies, such as from the regulator.

The consultant is expected to spend most of the time “on-the-ground” in Owerri, Immo State, Nigeria. It is expected to conclude by max August, 2016, subject to external dependencies, such as from the regulator.


Job Requirements


The consultant should have the following qualifications:


  • Flexible self-starter, comfortable working in a start-up environment

  • At least 3 to 5 years hands-on experience working in DFS development with at least 3 years in a business development and/ or managerial role preferably with a mobile network operator, financial institution or payments service provider

  • Experience in creating partnerships within the DFS ecosystem (e.g. MNO, Banks, Aggregators, Regulators and Technology Suppliers)

  • Ability to advise and convince management and other influential stakeholders

  • Ability to think strategically and apply at tactical and operational level

  • Excellent analytical skills

  • Proven ability to work in challenging conditions

  • Experience with standardized project methodology (e.g. Prince2, PMI etc) is considered an advantage

  • Bachelor’s degree in sales, marketing, or business; a Master’s degree is considered a plus

Note: For tax and admin related reasons strong preference goes out to Nigerian consultants or consultancy firms.


Proposals
Prospective consultants should submit their CVs, description of relevant experience, project approach and rates.
The following process and timeline will be used to select Consultant:


  • Final proposals must be submitted by Nov 15, 2015

  • Final candidate will be informed by Dec 15, 2015

  • Work should commence before February 2016.

Confidentiality & Ownership of Materials



All data and information received from FINCA for the purpose of this assignment are to be treated confidentially and are only to be used in connection with the execution of this Term of Reference. All intellectual property rights arising from this Term of Reference are assigned to FINCA. The contents of written materials obtained and used in this assignment may not be disclosed to any third parties without the expressed advance written authorization of FINCA.




















Method of Application



All proposals and queries related to this RfP should be sent to Bram Peters: bram.peters@finca.org




New Job at FINCA

Wednesday, October 14, 2015

Entry-Level Job at FINCA



FINCA is a leading international Microfinance Institution offering financial services and products to


small scale businesses that have been turned down by traditional banks, so that these businesses can start, grow, and diversify with resulting increases in family income, nutrition, employment and well-being.


We are recruiting to fill the below position:



Customer Relationship Officer (Credit Officer)



 



Job Descriptions


  • FINCA is recruiting for highly-motivated and customer-service oriented Customer Relationship Officers (Credit Officers) who thrive in dynamic environments to be part of the team for FINCA’s regulated microfinance bank start-up in Owerri, Nigeria.

  • The Customer Relationship Officers report to a Customer Relationship Supervisor at the branch level and are responsible for promoting and cross-selling FINCA’s products and services, analyzing credit worthiness and ability to repay, effectively managing their portfolios and ensuring compliance with FINCA policies and methodology, including adherence to Client Protection Principles and customer service standards.

  • Credit Officers ensure an overall positive customer experience throughout the loan cycle and high level of customer service from all interactions with FINCA.


Qualifications and Experience


  • HND or B.Sc level of education

  • Preferred 1 year of work experience especially sales related.

  • Basic mathematics, business acumen and analytical skills

  • Proficiency in Computer Applications Excel /Microsoft Office

  • Fluency in English required, Igbo or other local language skills strongly desirable.


Candidate Profile


  • Familiarity with and understanding of the dynamics of small businesses

  • Ability to sell products and services

  • Willingness to relocate to Owerri, Nigeria

  • Enterprising and self-driven personality with the ability to adapt and acquire new skills

  • Highly attentive to detail with excellent organizational and documentation skills

  • Excellent interpersonal and communication skills

  • Strong fit to FINCA’s desired corporate culture and values, and is committed to furthering FINCA’s mission and vision. In particular, must demonstrate a commitment to transparency and integrity


Method of Application



Note:


  • For consideration of your application, CV’s must be in Word or PDF format and a maximum of 3 pages.

  • The candidate will bear any cost for travel and accommodation if called for testing or interviews.



Entry-Level Job at FINCA