The MacTay Group is a leading consulting company with its sole aim to nurture and improve growth in people and establishments by offering strategic and operations consulting services.
Our 30 year success story has been one filled with excitement and fulfilment for our clients, overcoming difficult challenges, cutting across Private, Public and social sectors while staying true to our beliefs that limitations are only a figment of the imagination, with our committed and innovative team, we have proved this time and again.
Our focus has always been to maximize output, performance and excellence, and this can be attested to by the numerous brands we have worked with in West Africa.
Our major driving force is our deep seated passion to improve performance using the best possible initiative ideas, supporting our clients to improve and modify, exceeding expectations and in the end creating ultimate satisfaction. We are constantly on the edge of transforming, as we believe that nothing is impossible.
Job Title: HR Manager
Location: Lagos
Job Description
- Performs professional level duties related to Human Resources, including responsibilities in the following functional areas: employee relations, training, employment, recruitment, compliance, leave administration, benefits administration and events/recognition. Assists the Head of Human Resources to ensure operational effectiveness and exceptional customer service to the employee population of the Group.
- Please note that this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job.
- Duties, responsibilities, and activities may change at any time with or without notice.
Details of the Role
- Administer compensation, benefits and performance management systems, and safety and recreation programs.
- Identify staff vacancies and recruit, interview and select applicants.
- Allocate human resources, ensuring appropriate matches between personnel.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Analyze training needs to design employee learning and development and health and safety programs.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
- Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
- Conduct exit interviews to identify reasons for employee termination.
- Investigate and report on industrial accidents for insurance carriers.
- Represent organization at personnel-related hearings and investigations.
- Negotiate bargaining agreements and help interpret labor contracts.
- Prepare personnel forecast to project employment needs.
- Prepare and follow budgets for personnel operations.
- Develop, administer and evaluate applicant tests.
- Oversee the evaluation, classification and rating of occupations and job positions.
- Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
- Develop and/or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards.
- Provide terminated employees with outplacement or relocation assistance.
- Contract with vendors to provide employee services, such as food service, transportation, or relocation service
Requirements
- 5+ years proven working experience as HR manager.
- People oriented and results driven.
- Demonstrable experience with HR metrics.
- Knowledge of HR systems and databases.
- Ability to architect strategy along with leadership skills.
- Excellent active listening, negotiation and presentation skills.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- In-depth knowledge of labor law and HR best practices.
- Candidate should ideally possess or working towards obtaining a HR qualification such as CIPM or CIPD.
- BS/MS degree in Human Resources or related field.
Application Closing Date: Not Specified.
How To Apply
Qualified and interested candidates should Click Here
Job Title: Direct Sales Agents
Responsibilities
- Build a client base for banking direct sales through prospecting, networking, and referrals.
- Develop new business prospects in specific geographic areas through cold calls.
- Interacting with existing customers to increase sales of the bank’s products and services.
- Relies on limited experience and judgment to plan and accomplish goals.
- Performs a variety of tasks.
- Performs sales activities for most or all products available in diverse product lines and multiple markets.
- Sells to a wide variety of customers in different industries or walks of life.
- Alters the sales message to highlight product benefits to different customers and circumstances.
- Finds and adapts products or product features to suit unusual customer needs.
- Advises others on how to adjust communication style to suit customer communication preferences.
- Supports and maintains many major accounts over long periods of time and diverse circumstances
- Works under general supervision; typically reports to a supervisor or manager.
- A certain degree of creativity and latitude is required.
- Promotes the bank’s products and services to existing and prospective clients by utilizing available resources.
- Develops and maintains positive relationships with banking clients through excellent customer service.
- Addresses client inquiries and ensures their needs are consistently met.
- Monitors banking industry trends, competitive products, and pricing, that may affect the bank’s products and services, in order to update and adjust direct sales solutions for clients.
Qualification:
Minimum of high school diploma (HND) or equivalent
Relevant Certifications in sales (would be an added advantage)
Experience: 1 – 3 years
Skills/Competencies
- Multi-tasking
- Strong Communication
- Confident, bold & outspoken
- Familiar with standard concepts, practices, and procedures within a particular field.
- Fluent English Speaker
Salary: Very attractive salary with commission.
How to Apply
Interested and qualified candidates should Click Here to Apply
Job Title: Human Resources Business Partner (HRBP)
Location: Lagos
Job Description
- The HRBP is expected to deliver proactive and flexible HR services by providing relevant and appropriate HR support to all employees at the company’s clients’ location, while driving best practice and ensuring compliance with all company procedures, documented policies and employment legislation.
- The HRBP reports directly to the Team Lead with a dotted reporting line to the Sector Head.
The role accountabilities include the following:
Relationship Management:
- Improve client service experience, create engaged clients and facilitate relationship growth
- Attend regular client meetings to stay abreast of all key developments concerning the account and to gather knowledge that could assist in developing and growing the account
- Conduct clients and employee satisfaction surveys to ensure optimal satisfaction at all times
- Take ownership of client issues and follow problems through to resolution
- Deploy strategies focused towards resolving employee and client issues within 48hrs
- Keep accurate records and document clients actions and discussions
Business Growth:
- Expand business Growth with existing clients
- Referrals: Liaise with Business Development department to win more Clients
- Identify new outsourcing initiatives
HRBP Supervision:
- Manage all clients SLA’s
- Grow existing account
- Manage employee data base
- Resolve all employees and clients queries
- Customer Satisfaction
- Conduct on-boarding session
- Organize Village meetings with all employees
- Generate and collate qualified candidates database
- Recruitment
- Analyze training needs in conjunction with departmental managers
- Verify and submit invoices
- Advise on staff entries and exits
- Establish relationships with all key contacts
- Enroll all employees on the Medical and Pension Scheme
- Presentation and reporting of activities in various Client locations
- Advise on all statutory benefits
- Work closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures
- Payslip distribution
Implementation of SLA’s/Compliance:
- Collate and Maintain employee data base
- Implement disciplinary procedures
- Liaise with all Service Providers to ensure a high level of customer satisfaction
- Ensure all Statutory benefits are remitted as at when due (Pensions, NSITF, NHF, Insurance, etc.)
- Distribution of Offer and Disengagement Letters
- Build a Strong internal relationship and serves as a central point for all HR compliance issues
- Develop Disciplinary procedures
Payroll Management:
- End to end processing of company payrolls (weekly or monthly).
- Maintenance of payroll and leave planning system.
- Updating and maintaining payroll records.
- Liaising with HRPB’s and management on payroll related queries.
- Maintaining leave, sickness and overtime reports.
- Collate overtime and shift allowances etc.
- Generate report to meet internal and statutory obligations.
- Payroll administration.
- Protect payroll operations by keeping all employee information confidential
- Liaise with HR regarding new hires, termination, remuneration and condition of service
- Employees compensation coordination
- Payslip Generation
Core Values:
- Generate creative ideas to add value to process, organisation and colleagues
- Provide colleague and interdepartmental support
- Carrying out functions that would promote integrity to the organisation, colleagues and clients
- Ability to do things right the first time Generate
- Loving the job and being charged up about going the ‘extra mile’ for the job.
- Exhibit the highest levels of excellence in both behaviour and work.
Requirements
General Requirements:
- B.Sc/HND in any Social Sciences related field
- Minimum of one (1) year HR Generalist experience
- Minimum of one (1) year Client Servicing experience
Technical Requirements:
- Knowledge of the Nigerian Labour Law.
- Strong Employee Relations Knowledge
- Business Needs Analysis
Competencies:
- Ability to work in a fast paced, reactive environment.
- Excellent communication skills
- Excellent organisational skills.
- Microsoft Office skills
- Excellent persuasion skills
- Able to analyse data and resolve issues with practical solutions
- Good project management skills
Benefits
Application Deadline: Not Specified.
How To Apply
Interested and qualified candidates should Click Here
Job Title: Sales Manager
Location: Lagos
Job Description
- The role of a Sales Manager is to oversee and manage sales of the company’s services within a defined geographic area, province or country as well as to ensure consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel.
- He/she is also responsible for identifying objectives, strategies and action plans to improve short- and long-term sales and earnings.
Core Functions
- Collaborates with Head, Strategy and Business Growth in establishing and recommending the most realistic sales goals for the company as well as maximize sales revenues and meet corporate objectives.
- Establishes and manages effective programs to compensate, coach, appraise and train sales personnel.
Essential Duties and Responsibilities
- Performs sales activities on all services provide by the company and negotiates sales price and discounts in consultation with Head, Strategy and Business Growth.
- Manages personnel and develops sales and sales support staff.
- Reviews progress of sales roles throughout the company.
- Accurately forecasts annual, quarterly and monthly revenue streams
- Develops specific plans to ensure revenue growth in all company’s services.
- Provides monthly results assessments of sales staff’s productivity.
- Coordinates proper company resources to ensure efficient and stable sales results.
- Formulates all sales policies, practices and procedures.
- Assists sales personnel in establishing personal contact and rapport with top echelon decision-makers in prospective companies.
- Collaborates with Head, Strategy and Business Growth to develop sales strategies to improve market share in all product lines.
- Interprets short- and long-term effects on sales strategies in operating profit.
- Educates sales team by establishing programs/seminars in the areas of new sales and growth, sales of emerging products and multi-product sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business/financial issues on contracts.
- Collaborates with Head, Strategy and Business Growth to establish and control budgets for sales promotion and trade show expenses.
- Reviews expenses and recommends economies.
- Adequate knowledge of SLA and contract management
- Holds regular meeting with sales staff.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representatives of the knowledge, skill, and/ or ability required.
Educational Qualification and Work Experience:
- A minimum of a Bachelors’ Degree in any Business related field is preferred and a minimum of 6 years of marketing experience in a consulting, training or outsourcing firm.
Competencies:
- Problem-solving and analytical skills to interpret sales performance and market trend information.
- Proven ability to motivate, lead and mentor the sales team.
- Experience in developing and successfully implementing marketing and sales strategies.
- A good working knowledge of Microsoft Office Suite is required.
- Excellent oral and written communication and presentation skills.
Application Closing Date: Not Specified.
How To Apply
Interested and qualified candidates should Click Here
Job Title: Sales Executive
Location: Lagos
Job Description
- The role of a Sales Executive is to build the business by identifying, selling and promoting the company’s services to prospects as well as maintaining good relationship with existing and future clients.
- He/ she is also saddled with the responsibility of negotiating contracts with the aim of maximising sales profits.
Duties and Responsibilities
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- Sells company’s services by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Provide customers with quotations as well as negotiate the terms of an agreement and close sales.
- Identifies service improvements or new services by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- Adequate knowledge of SLA and contract management.
- Delivers product demonstrations through presentations with various organizations.
- Enters, updates and maintains daily sales activities and client/customer information into Sales database.
- Prospects and cold-calls on businesses and organizations
- Regularly follows up on inbound leads and sales inquiries
- Responds to customer/client inquiries, suggestions, complaints and other details, by phone, online video conferences and email.
- Suggests and implements a closing business strategy relative to sales.
- Meeting sales targets.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representatives of the knowledge, skill, and/ or ability required.
Educational Qualification and Work Experience:
- A minimum of a bachelors’ degree in any business related field is preferred and a minimum of 3 years of marketing experience in a consulting, training or outsourcing firm.
Competencies:
- Excellent presentation and communication skills with proven persuasive power
- Customer focused approach and ability to learn and adapt to needs and changes quickly.
- First-rate computer skills, telephone etiquette and work ethic.
- Self-motivated individual with strong business acumen, good time management and task prioritization skills.
- Proven ability to work under pressure on strict deadlines.
Application Closing Date: Not Specified.
How To Apply
Interested and qualified candidates should Click Here
MacTay Group Nigeria Recruiting (5 Positions) [Updated]
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