Tuesday, August 16, 2016

Latest Vacancy at HealthPlus Limited, Tuesday 16, August 2016

HealthPlus has become a household name in Nigeria and beyond. Our dedication has been recognized with several awards of excellence in the healthcare and entrepreneurship categories including the Nigerian Healthcare Excellence Award (NHEA) for 2014 and 2015. Our people are valued, passionate, driven and committed to continuous learning in order to maintain the company’s edge. Their testimonial is that they are proud to be members of the HealthPlus family as the company offers a strong platform for achieving their potentials. We seek to employ and retain the best talents.


HEAD, SALES & RETAIL OPERATIONS


JOB DESCRIPTION

General Strategy

Work with the CEO and other Departmental Heads to influence the development and communication of company strategy, business priorities and targets

Develop and implement strategic goals for the Retail Operations Department, ensuring these strategies align with the overall goals of the Organization

Translate the strategic goals into retail operation plans in order to:

Provide Extraordinary Customer Satisfaction and Enhance Customer Loyalty

Drive Sales

Minimize Branch Operating Expenses

Branch Profitability

Business Analysis & Action Planning

Stock Management, Shrinkage Control & Prevention

Optimum Manpower Planning & Talent Acquisition

Comprehensive Onboarding

Coaching, Training & Development

Performance Management

Adherence To Regulatory Standards, Branch Standards and Company Policies & Procedures

Chairing Disciplinary Hearings

Value Added Services

Business Development

Competitor Analysis

Problem Solving & Action Planning

Identify and optimize opportunities for business development which involves creation of long term value from customers, markets and relationships

Work with Business Development team, visit trade exhibitions to source cutting-edge products and services that meet the needs of company customers and differentiate company from its competitors

Identify and optimize promotional opportunities ensuring they are coordinated with relevant departments

Generate ideas about future retail activities to ensure a cutting-edge strategy and maintain up-to-date knowledge of the market place, competitors and trends

Use feedback from other departments to ensure the integration of the retail strategy with the company’s other activities

Influence and support the retail element of the annual budget process ensuring understanding and buy-in from the retail team

Constantly review financial data and support the Chief Financial Officer in providing realistic input into the sales budgets

Take decisions on matters relating to the day-to-day retail operations including the strategic planning of resources

Regularly produce and present a range of financial/non-financial reports for Senior Management and the Board of Directors as required

Personnel


Ensure that the Retail Team complies with all regulatory requirements, branch standards, company policies and procedures; influence any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the Business

Spend time in each outlet with the branch teams and customers to understand and identify important business issues in order to develop and implement effective retail strategies

Take a lead role in building a strong sales management culture within the retail team; spend time coaching staff, identifying skills and opportunities for development; provide advice and guidance on store management issues when needed

Work with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to

Proactively manage and review the performance and progress of staff, set objectives and targets; work with the Human Resources team to develop individual training plans for the team

Recruit, train and develop line and branch staff, ensuring adherence to company policies and procedures

Merchandising


Work with the Procurement department to ensure optimum inventory management

Work with the Marketing and Business Development departments to develop and implement planogram and merchandising strategies

Ensure that all products are labelled with up-to-date prices in the stores

Discharge all duties according to laid down Standard Operating Procedures (SOP’s) to ensure smooth running of the Business


DESIRED QUALITIES

A good Degree

MBA will be an added advantage

Leadership Skills

Managerial and Business Skills

People Management Skills

Communication Skills

Analytical Skills

Strategic Planning abilities

Business Development experience

Retail Management knowledge, skills & experience

Customer Service experience

General Knowledge of Pharma, Healthcare and Beauty Industry

Knowledge of regulatory standards, Branch Standards and compliance to policies and procedures

Finance for Non-Finance Managers

Performance Management

Good IT Skills

Product Knowledge

High level of Emotional Intelligence

Excellent interpersonal skills

Analytical and detail oriented; capable of working with empirical facts and information

Commercially minded

A confident leader with a professional attitude

A positive role model

Shows sound reasoning and judgment in managing situations, making decisions and solving problems

Able to empathise, show genuine concern for team members and treat others with respect

Can plan own work, through delegating appropriately and supervising others

Able to work carefully, methodically and accurately

Conscientious, motivated and willing to learn

Consistently displays personal effectiveness, efficiency and a  sense of urgency

Health & Safety conscious

Capable of upholding quality and continuous improvement

Able to work within a team as well as alone with little or no supervision

Able to adapt to and manage change


CLICK HERE TO APPLY




Latest Vacancy at HealthPlus Limited, Tuesday 16, August 2016

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