Bradfield Consulting Limited – Our client, a big player in the hospitality space, which offers a collection of the finest fully serviced apartments in Abuja, geared towards the long stay guest, is looking to recruit a qualified candidate for the following vacant positions below:
Job Title: Resident Operations/House Manager
Location: Abuja
Job Description
- This successful candidate will oversee day-to-day operations of the Apartments. Duties include supervising the work staff and interacting with customers to ensure satisfaction.
- He/she is responsible for all aspects of a hotel to make sure that it is running smoothly and making profit.
Responsibilities
- Coordinate the activities of housekeeping/ cleaning staff, front desk operations, food and beverages section , grounds and facilities maintenance and security to ensure consistency with laid down procedures and regulations.
- Deal effectively with customers, their needs while ensuring the hotel is running smoothly.
- Creating a work schedule for all reporting staff and ensuring it is adhered to
- Responsible for the hiring new employees, and training staff pertaining to all duties within the apartments
- Create an operating environment that assures consistent guest satisfaction
- Monitor the performance of the apartments through verification and analysis of guest satisfaction systems and financial reports.
- Initiate corrective action when necessary to staff complaints
- Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints
- Develop accurate and aggressive long and short-range financial objectives consistent with the company’s mission statement and follow up on its achievement
- Prepare for management that clearly explain operational effectiveness, trends and variances
- Establish and maintain a pro-active human resource function to ensure employee motivation, training and development and compliance with established labor regulations.
- Execute marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.
- Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
- Review housekeeper schedules on a daily basis and ensured completion of assignment charts given to them
- Provide keen oversight to daily operations of the laundry department, along with supervising staff
Education and Experience
- University degree from any accredited university
- A Certified Hospitality Administrator is preferred.
- 10+ years of experience in hospitality industry preferably in a 4-5 star hotel in or outside Nigeria
- Managerial experience and strong interpersonal skills.
- Ability to communicate well in both oral and written reports.
- Proficiency in MS Office, Outlook, Word, Excel
How to Apply
Interested and qualified candidates should Apply here
Job Title: Resident Engineer
Location: Abuja
Responsibilities
- Conducting Routine preventive maintenance which comprise of changing HVAC filters to lubricating kitchen equipment to regular boiler maintenance. responsible for scheduling regular inspections of electrical equipment
- Liaising with Housekeeping to coordinate and prioritize maintenance activities for apartments and public areas.
- Development system and procedure to ensure the health and safety of guests, team members, machinery and property,
- Controlling suppliers, stock levels and operating budget for the department identifying and introduction introducing environment-friendly systems and equipment.
- Monitor the apartments’ consumption of fuels
- Monitor engineering installation
- Supervise the apartment facilities functions
- Carry out engineering and maintenance works as required
- Periodic inspection and verification of tasks assigned to team members.
- Ensure proper sign off of tasks given after careful inspection
Skills and Competencies:
- Managerial experience and strong interpersonal skills.
- Ability to communicate well in both oral and written reports.
- Proficiency in MS Office, Outlook, Word, Excel and building automation systems
Education and Experience
- Minimum of 6-8 years working experience and minimum of 2 years supervisory experience
- Experience in a similar work environment is a must
- Engineering degree from any reputable university is a must
- Project management experience
How to Apply
Interested and qualified candidates should Apply here
Job Title: Chief Facilities Engineer – Serviced Apartments
Location: Abuja
Responsibilities
- Supervise and organize all engineering activities.
- Performs quality control checks, ensuring the safety and effectiveness or reliability of the facility equipment
- Responsible for preventive/corrective maintenance of the apartment’s facility, equipment, critical and non-critical alike.
- Daily leadership and administration of the engineering function at the property with the objectives of safely and effectively operating machinery and building systems.
- Conducting regular repairs of any damaged equipment with the use of an in-house engineering team
- Encourage and foster a team-oriented environment through positive feedback.
- Train members of the department as appropriate in new processes and procedures while ensuring compliance .
- Follow and maintain the site-specific preventive maintenance and work order program.
- Demonstrate improvement from previous performance; suggest areas of improvements for service and operating efficiency.
- Demonstrate the ability to understand the engineering design and operational aspects of the Building systems and equipment
- Be able to immediately recognize system performance deficiencies and respond to operational and emergency situations.
- Ensure the availability of an adequate inventory of tools and other supplies to operate the building.
- Protect and improve the value of the Apartments assets and ensure that building machinery and systems meet or exceed their expected life cycle.
- Manage contracted service work at the property, including understanding and developing the scope of service, bidding, awarding and administering the contract duties.
- Organize administrative functions related to site operations, such as a work orders and maintenance activities, budgets, ordering supplies, etc.
- Work with the Construction Managers on capital improvement construction projects
- Assist in the development of capital plans which would include planning for infrastructure; upgrades, equipment replacements and building modifications to ensure the building’s future capabilities are maintained.
- Responsible for ensuring that major projects performed at the building are properly planned, executed and closed out in accordance with best current practices in the hospitality industry.
- Responsible for overseeing the activities of contractors working within the building.
Education and Experience
- University Degree in Engineering field a MUST
- Relevant certification required
- 10+ years of experience in facility/plant engineering and maintenance supervision.
- 10+ years of project management experience.
- Hands on preventive and corrective maintenance experience a MUST
- Hospitality/ Housing Estates experience will be a strong advantage
Skills and Competencies:
- Ability to communicate well in both oral and written reports.
- Proficiency in MS Office, Outlook, Word, Excel and building automation systems.
- Excellent communication, persuasion skills.
- He will need to build relationships quickly and should possess a quick analytical mind and a decisive nature.
How to Apply
Interested and qualified candidates should Apply here
Job Title: Business Development Manager – Serviced Apartments
Location: Abuja
Job Description
- The role will be focused on nurturing the existing client base as well as focusing on new business, while exploiting exceptional sales skills with effective and successful results.
Responsibilities
- To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of the business
- To deliver the brand standards of outstanding customer service
- Ensuring a clear and effective line of communication is maintained within the sales team with the Guest services team
- Identifying and pursuing new business sales opportunities both by use of the company database, networking, attending exhibitions etc.
- Build possible new business contacts through attending face to face sales meetings in order to build lasting relationships
- Working with the Head of Sales and marketing, Guest services to ensure the meeting of their set targets
- Department must create inspirational and cost-effective proposals while pitching to the client/prospect
- Development and implementation of sales marketing campaigns(promotions) and client entertainment schemes
- Determining key requirements to enter new markets including undertaking marketing analysis, devising and implementing a sales and marketing strategy for the purpose of seeking out new business in all relevant sectors
- To work without constant supervision and willing to work outside the normal 9-5 with flexible working hours including some evenings and weekends to accommodate business.
Education and Experience
- Long standing experience in the hospitality industry A MUST.
- At least a Bachelor’s Degree in a related field.
- Between 8-10 years of related work experience is required.
- Ability to work under pressure and without supervision.
Skills and Competencies:
- Good personal presentation and professionalism
- Good organisation and prioritisation skills
- Strong administrative skills
- Good verbal and written communication skills
How to Apply
Interested and qualified candidates should Apply here
Job Title: Senior Chef
Location: Abuja
Job Descriptions
- The Senior Chef will be responsible for all food production including that used for restaurants, banquet functions and other outlets.
- Develop menus, food purchase specifications and recipes. Supervise staff.
Responsibilities
- Approves the requisition of products and other necessary food supplies.
- Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.
- Establishes controls to minimize food and supply waste and theft.
- Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.
- Develops standard recipes and techniques for food preparation and presentation which help to assure consistently high quality and to minimize food costs; exercises portion control for all items served and assists in establishing menu selling prices.
- Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met.
- Attends food and beverage staff and management meetings.
- Consults with the Food & Beverage Director about food production aspects of special events being planned.
- Cooks or directly supervises the cooking of items that require skillful preparation.
- Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability.
- Evaluates food products to assure that quality standards are consistently attained.
- Interacts with food and beverage management to assure that food production consistently exceeds the expectations of members and guests.
- In conjunction with F&B management team, assist in maintaining a high level of service principles in accordance with established standards.
- Evaluates products to assure that quality, price and related goods are consistently met.
- Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology.
- Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.
- Provides training and professional development opportunities for all kitchen staff.
- Ensures that representatives from the kitchen attend service lineups and meetings.
- Periodically visits dining area when it is open to welcome members.
- Support safe work habits and a safe working environment at all times.
Skills and Competencies
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Education and Experience
- 8 years experience and/or training; or equivalent combination of education and experience.
- A strong knowledge luxury apartments/hotel standards with evidence of successful implementation of high level service and product standards
How to Apply
Interested and qualified candidates should Apply here
Job Title: Head of Business Operation
Location: Lagos
Job Description
- The Head of Business Operations will plan, direct and coordinate all organization’s operations.
- S/He will be responsible for improving performance and also generate new and lucrative business ideas.
Responsibilities
- Manage and direct operations team to achieve business targets.
- Assist in developing or updating standard operating procedures for all business operational activities.
- Build strong relationship by addressing customer issues and complaints in a timely manner.
- Assist in employee appraisals, promotions, compensation and termination based on the performance review.
- Provide operational support and guidance to staff.
- Assist in developing operating and capital budgets.
- Monitor and control expense according to allotted budget.
- Assist in interviewing, recruiting and training candidates.
- Manage work assignment and allocation for staff.
- Conduct performance review and provide performance feedback to staff.
- Maintain accurate and clear documentation for operational procedures and activities.
- Work in compliance with company policies and procedures.
- Ensure team follows standard operating procedures for all operational functions.
- Conduct regular meetings with team to discuss issues, concerns, updates etc.
- Support operational risk and audit process for the purpose of preventive maintenance
Skills and Competencies:
- Demonstrate a flexible and available attitude allowing continuous service delivery
- Natural leadership and proactive attitude in handling and resolving operation matters
- Positive influence on other team members and stakeholders
- Ability to demonstrate independent initiative, make sound decisions using effective problem-solving techniques
- Ability to develop and present comprehensive reports
- Innovation, creativity and ability to generate new business ideas
- Ability to satisfy the clients in providing a good service and in continuously improving
Education and Experience
- Minimum of a Bachelor’s degree or HND; MBA/MSC degree is an added advantage
- Minimum of 8 years of industry experience
- At least 5 years cognate experience in Project Management, Business Development and/or Operations Management with a proven record of achievement.
- Professional qualification from Chartered Institute of Stockbrokers will be an added advantage
Method of Application
Interested and qualified candidates should Apply here
Application Closing Date
Not Specified.
Bradfield Consulting Limited Fresh Job Recruitment [6 Positions]
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