Showing posts with label MTN Recruitment. Show all posts
Showing posts with label MTN Recruitment. Show all posts

Thursday, October 5, 2017

Video Editor and Motion Graphics at Freeme Digital, Thursday 5, October 2017

It’s safe to say that distribution is in our DNA. Our relationships with services like iTunes, MTN Music Plus and YouTube date back to their launch in Nigeria, and our growing library of award-winning music and content makes us your perfect end-to-end global distribution partner. As part of our offering, we’ll get your music and content to digital retailers, and physical stores worldwide, then lend our sales & marketing expertise to get the best exposure for your releases. All included in the mix: in-house encoding, efficient delivery and dedicated client support.


In addition, we’re always on the lookout for compelling music acquisitions to add to our library. From AfroPop, Hip-Hop and R&B, Gospel to fuji, we have specialized support no matter what the genre.


VIDEO EDITOR AND MOTION GRAPHICS


DETAILS: Video editor and motion graphics designer needed with atleast 2 years experience.


TO APPLY

Applicants should send CVs to yinka@freemedigital.com




Jobs in Nigeria



Video Editor and Motion Graphics at Freeme Digital, Thursday 5, October 2017

Friday, December 23, 2016

Graduate Pharmacists at IHS Towers, Friday 23, December 2016

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.


Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.


PHARMACIST


JOB DESCRIPTION

IHS Nigeria seeks 2 Pharmacists to effectively manage and control the picking, packing and invoicing of S6 Products: (Inbound, Outbound storage and Inventory, Reverse Logistics) as well as manage sampling and release processes in full compliance with pharmaceutical industry standards & regulatory requirements bo in Nigeria and internationally.


QUALIFICATIONS AND EXPERIENCE

Bachelor of Pharmacy.

Registered with the Pharmacists Council of Nigeria.

Knowledge in ISO 9001:2008 Quality Management Systems

Experience in local distribution of pharmaceuticals.

Computer skills.

Decision making, problem-solving and creativity.

Analytical skills, attention to detail.

Ability to interact at a high level with clients, senior management and authorities.

Ability to work in a team environment.


TO APPLY

Applicants should send their CV’s and Cover letter to: emnisi@ihs.za.com indicating in the subject the name and location of the role.


Note: In the event that you do not hear from the company within the above stated closing date, please consider that your application was unsuccessful.


DUE DATE: 6 January, 2017




Graduate Pharmacists at IHS Towers, Friday 23, December 2016

Graduate Pharmacists at IHS Towers

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

Job Title: Pharmacist


Description


  • IHS Nigeria seeks 2 Pharmacists to effectively manage and control the picking, packing and invoicing of S6 Products: (Inbound, Outbound storage and Inventory, Reverse Logistics) as well as manage sampling and release processes in full compliance with pharmaceutical industry standards & regulatory requirements in Nigeria and internationally.

Qualifications 


  • Bachelor of Pharmacy.

  • Registered with the Pharmacists Council of Nigeria.

  • Knowledge in ISO 9001:2008 Quality Management Systems

  • Experience in local distribution of pharmaceuticals.

  • Computer skills.

  • Decision making, problem-solving and creativity.

  • Analytical skills, attention to detail.

  • Ability to interact at a high level with clients, senior management and authorities.

  • Ability to work in a team environment.

Locations: Lagos & Abuja


Closing Date
6th January, 2017.


How to Apply
Interested and qualified candidates should send their CV’s and Cover letter to: emnisi@ihs.za.com indicating in the subject the name and location of the role.


Note: In the event that you do not hear from the company within the above stated closing date, please consider that your application was unsuccessful.


Jobs in Nigeria




Graduate Pharmacists at IHS Towers

Tuesday, December 20, 2016

Ogadriva Scout at Ogadriva.com

Ogadriva.com is an virtual carpark for smart mobile user to travel like a genius using their recharge card. Ogadriva helps passenger to remove the embarrassment and long queues passengers face at the bus stations for bus tickets booking across Nigeria, Ghana or Cameroon.With more bus operators joining our virtual carpark daily and covering over 132 routes – You could book bus tickets online and Offline, compare Bus price by using your sms, whatsapp, skype, Telegram and Facebook Messenger. Now passenger can pay for the city 2 city bus ticket using your MTN, Etisalat, Glo or Airtel recharge card

Job Title: Ogadriva Scout


Duty and Remuneration
Your duty will be to find independent Bus owner in your location, and get their contact details, you will be paid 200 Naira per verified contact carpark manager phone number and 500 Naira for Bus owner who signed up for FREE.
Requirements


  • Candidate must know his or her location very well.

  • Must have access to transportation.

  • Must have access to internet

Locations: Ife, Ikot, Ilorin, Jalingo, Jimeta, Katsina, Karu, Kumariya, Maiduguri, Ogbomoso, Onitsha, Oron, Owo, Oyo, Potiskum, Suleja, Yola, Zaria, Wukari, Yenogoa, Lafia, Abeokuta, Uyo, Ago-iwoye, Mowe, Sagamu, Ota, Bauchi, Lafia, Jalingo, Lokoja.

Closing Date
30th January, 2017.


Method of Application
Interested and qualified candidates should send their application letter and CV’s to: info@ogadriva.com


Jobs in Nigeria




Ogadriva Scout at Ogadriva.com

Saturday, December 17, 2016

Job Opportunities at MTN Nigeria, Saturday 17, December 2016

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


TRANSMISSION EDGE OPERATIONS SUPPORT ENGINEERS – 2 POSITIONS


JOB DESCRIPTION   

To integrate, operate and maintain multiplex equipment for Network Transmission and rollout

Support in the expansion of network ensuring it takes place on schedule and as planned.

Provide remote online support to field engineers in resolving faults on the transmission network.

Troubleshoot and remotely resolve multiplexer (DXX and OSN) related faults on the transmission network where applicable.

Implement critical preventive or corrective maintenance on multiplexer systems (DXX and OSN) on the transmission network and firmware/software upgrades on DXX multiplexer equipment.

Carry out routine maintenance on all NMS systems for TX Edge services.

Implement various types of transmission cutovers.

Relate with support staff from various equipment vendors for resolution of major equipment or NMS problems.

Build and maintain a good relationship between all networks related sections, customers and product suppliers.

Support the Team Lead in the coaching and training of direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge as well as identify developmental opportunities for team members.

Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.


JOB CONDITION:

Normal MTNN working conditions

May be required to work extended hours

Minimal local travel


Experience & Training

Fluent in English

A first degree in Electrical Electronics Engineering, Computer Engineering or a related discipline Experience:

Minimum of 3 years’ experience in an area of spe…ation; with experience working with others

Experience working in a medium  organization

Experience in Telecommunication industry, with specific experience using multiplexer’s microwave, satellite and fibre optic transmission equipment.

Ericsson DXX PDH and SDH multiplexer training

Huawei Optix SDH and DWDM multiplexer training

DCME training

Specific Equipment Training


MINIMUM QUALIFICATION

BEng, BTech, HND or BA


PRICING & ANALYTICS MANAGER


JOB DESCRIPTION

To ensure that strategic/marketing decision-making is supported by an accurate, efficient and effective marketing/financial modeling information support system, as well as leveraging internal and external research

Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

Support the Shareholder return strategy by developing and implementing Marketing Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.

Review the budget process and ensure that quality drivers/assumptions for business plans and the business rules are correctly applied to the process and the forecasting scenarios.

Use market analysis, customer satisfaction and internal service costing data to develop and manage value based pricing strategies across the full range of MTNN products and services.

Review market and internal conditions, analyse data for use for developing business cases and develop strategic technology, market and financial plans.

Serve the Division’s internal customers and provide solutions to improve the customer experience.

Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.

Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.

Drive an increase in MTNN’s Net Promoter Score.

Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year on year performance of all dimensions of the Group Culture Audit

Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

Collaborate with other business units in developing business models and frameworks that support business decisions and business planning and assist in developing and reviewing scenarios within the models.

Liaise cross functionally with Finance in the overall business planning, budget and reforecast process

Present information in a structure that allows management to crystallize issues and articulate marketing strategy

Advise stakeholders of future trends, future revenue streams, and future cost streams

Review and evaluate trends and advances in telecom technology markets and provide product feasibility and forecasts and develop business case.

Estimate economic lives and depreciation schedules for telecoms investment.

Use relevant metrics and measures to routinely monitor pricing of products and services and the billing system with a view to providing insight into the competitiveness and responsiveness of MTNN products and services.

Review information generated through the intelligence system and solve any related information problems and access secondary data sources to correct or complete intelligence information.

Develop optimal pricing models for all MTN N products and services

Execute data analytics that lead to the distillation of key business issues

Develop and manage a process that drives information dissemination with marketing teams

Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.

Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.


JOB CONDITION:

Normal MTNN working conditions

May be required to work extended hours

Frequent driving (a valid driver’s licence is required)


EXPERIENCE & TRAINING   

A first degree in Economics, Accounting or a related discipline

Minimum of 3 years post degree

Fluent in English

Minimum 6 years’ experience which includes:

Minimum of 3 years’ experience in an area of spe…ation; with experience in supervising/managing others

Experience working in a medium to large organization

Strong talent for drawing up conclusions and recommendations from complex set of data

Hands-on experience in accounting and financial forecasting

Training:

Computer literacy: Microsoft Office Suite

Project Management

Research methodology


MINIMUM QUALIFICATION


BA, BEd, BSc or HND


PLANNER, MATERIAL RESOURCE (TECHNOLOGY)


JOB DESCRIPTION

Planner, Material Resource is part of the Planning & Forecasting team at the Opco and will support the demand fulfillment and planning process.

Planner, Material Resource will use Material Requirements Planning (MRP) techniques with demand and inventory data to calculate requirements for materials.

The role collaborates with the demand planning team in creating purchase requisitions, make stock re-order recommendations and reschedule open orders aligned to delivery dates.

Planner, Material Resource would support the Manager, Planning & Forecasting and would be involved in the demand fulfillment process. These processes would involve interactions with Opco and Centers of Excellence (CoE).

Update Bill of Material (BOM) based on the requirements

Prepare schedule of purchase for the required material and share with Buyer

Participate and provide inputs in operational meetings

Set up and manage ad hoc meetings for day to day operational requirements

Timely notification of escalations to the Manager

Resolve escalations as per defined escalation/resolution procedures

Participate and provide inputs on project status meetings

Propose operational changes and provide associated user impact assessment

Ensure effective execution of day to day operations and at the Opco and resolve operational issues

Improve productivity and quality through leading practice initiatives

Initiate request for creation of BOM in case it is not available

Identify the components of product to be updated in BOM

Perform material requirement planning on a periodic basis considering the demand and inventory level

Assist Manager, Planning & Forecasting in defining minimum-maximum stock replenishment

Calculate the reorder point, min-max levels, safety stock and bin level

Monitor stock level and calculate the requirements

Supervise individual team members performance

Allocate daily work to team members and ensure appropriate planning for back-up and leave/absenteeism

Ensure cohesive working

Accountable for meeting and prioritising own targets/ deadlines and those of direct reportees

Provide information to the Manager on work accomplishments and individual / team challenges

Lead team meetings and contribute on spe…t/ technical areas

Review performance metric dashboards on various performance metrics and provide inputs to the Manager

Perform Quality Assurance (QA) to check adherence to supplier and customer contract/ agreement related terms and conditions

Liaise with SCM and CoE with regards to local demand planning


REQUIREMENTS

Provide inputs to the Manager (as required) relating to progress made within the sub-division and in accordance with the measurement metrics set by the organization

Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values


JOB CONDITION:

Normal MTNN working conditions

May be required to work extended hours

Open plan office


EXPERIENCE & TRAINING

First Degree in Supply Chain Management or any related discipline

Fluent in English

CSCP (Certified Supply Chain Professional)

Minimum of 3 years’ experience in an area of spe…ation; with experience working with others

Experience working in a medium organization

Any training specific to Supply Chain Management will be an added advantage.


MINIMUM QUALIFICATION

BA, BEd, B.Sc, B.Eng, B.Tech or HND.


GRADUATE OFFICER, ISSUING (INVENTORY)


JOB DESCRIPTION

Officer, Issuing (Inventory) is part of the Planning and Fulfillment department and would support the Inventory processes at the Opco.

The inventory management process covers both trading stock and any other material that may be handled in MTN’s warehouse or by an outsourcing service provider. This includes devices, SIM cards, scratch cards, any promotional material and all network related inventory including spares, IT and others, where applicable. Furthermore, the processes incorporate latest trends in Inventory Management, which include vendor managed inventory, consigned inventory and logistics service providers. These processes would involve interactions with Opco, Centers of Excellence (CoE) and external suppliers, where applicable.

Transfer of stocks and providing information with respect to the inventory status

Coordinate with the warehouse / Opco for transfer

Assisting and providing reports for calculating reorder level to the Senior Manager, Planning & Fulfillment

Monitor inventory level on a regular basis and liaise with the buyer for expediting purchase order

Review and track the status of the materials in case of return to the supplier

Ensure the items for delivery are picked up accurately and in perfect order

Record the transaction in a timely manner

Gather BOM (Bill of Material) related information / data and provide input for creation of BOM

Analysis of inventory to ascertain product obsolescence and providing reports to the appropriate levels for decisions related to obsolescence

Make adjustments in the inventory with the approval from approving authority and ensure adequate documentation with respect to adjustments required to be made in the books

Identify potential sensitive issues and escalate it to the appropriate level

Prepare periodic reports related to the inventory and submit to the appropriate level

Month end / year-end adjustments and closure of inventory related transactions

Liaise with the other dept. for inventory requirement planning for the Opco and provide inputs on material planning

Liaise with Opco Business Partner for ABC (activity based costing) categorisation of the product and defining min-max level

Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.


JOB CONDITION   

Normal MTNN working conditions

May be required to work extended hours

Open plan office


EXPERIENCE & TRAINING   

First degree in Supply Chain Management or related qualification

Fluent in English

Minimum of 1-2 years of experience in Supply Chain Management; with experience working with others

Experience working in a small to medium  organization

Working knowledge of  Oracle

Knowledge of inventory processes


MINIMUM QUALIFICATION   

BA, BEd, BSc or HND


SUPERVISOR, ORDER MANAGEMENT


JOB DESCRIPTION

Order Management Supervisor is part of the Planning & Fulfillment team at the Opco supporting the Customer Order Management processes.

The Customer Order Management process covers sales to MTN Dealers/Distributors, MTN Owned Stores, and Direct Shipment to Customers (Bulk Orders). It also covers management of customer master data including customer catalogue and order prices. These processes would involve interactions as well as direct interaction with MTN customers i.e. dealers and distributors.

Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.

Assist department in conducting demand planning, develop budgets for the upcoming year and implement plans to achieve the desired targets.

Ability to analyse and consider critical parameters (i.e. cost, safety, carrier availability, etc.) before finalizing transport vendor

Supervise the activities performed by Administrator, Logistics for inbound and outbound transportation and operations, along with landed costs and reverse logistics

Submit collated Final Exchange Control Documentation (FECD) and cover letter to Opening Bank & Treasury Unit

Plan for the logistics in case of dispatch of materials, stock transfers, returns and receipt of materials and ensure the cost effective transportation of materials

Serve the Division’s internal customers and provide solutions to improve the customer experience.

Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.

Validate customer creation or master updates including updates to price masters

Liaise with Master Data Management Team for Customer Master Data related information / queries

Review and release customer orders based on assigned delegation of authority

Validate applicable restrictions on items to customers at the time of release of customer order

Ensure customer orders are within credit limits assigned to the customers

Monitor SLAs for customer order processing and take corrective action, where required to ensure compliance with SLAs

Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

Maintain effective working relationships with internal and external suppliers.

Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.

Attend to all queries from the stakeholders/suppliers/ Logistics Service Provider (LSP) and resolve queries

Generate and analyze the required reports for inbound transportation and share the results with the relevant stakeholders

Notify all stakeholders with shipment arrival date by means of inbound delivery report

Resolve customer related issues by investigating details of registered queries/ complaints

Escalate critical issues where customer does not agree with resolution/ issues open beyond defined SLAs to senior management as per the escalation matrix

Ensure functional and technical training for the team and performance evaluation by identification of specific training needs and communication to the L&D Manager

Prepare customer Order related monitoring and analytical reports

Review and analyse customer order related reports in order to identify issues

Support Manager, Order Management in development of corrective actions or improvement initiatives based on customer order report reviews

Focus on improving and maintaining customer relationship

Manage individual team members’ performance, identifying the training needs of the team and ensure nominations

Manage allocation of work to members of the team, back-up and leave/ absenteeism planning

Allocate tasks/ duties to others within a team and ensure cohesive team working

Provide coaching and support to help achieve performance expectations

Communicate assignments, milestones and deadlines to the team and the individuals based on Manager’s instructions

Perform root cause analysis for SLAs non-compliance and take corrective action

Identify potential sensitive issues and escalate it to the appropriate level

Provide information to the Manager on work accomplishments, challenges, progress in work processes, individual and team needs

Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.

Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.


JOB CONDITION:

Normal MTNN working conditions

May be required to work extended hours


Experience & Training

First degree in Engineering or Supply Chain Management or Finance or any related discipline

Fluent in English

Minimum of 3 years’ experience in an area of spe…ation; with experience in supervising/managing others

Experience working in a medium to large organization

Knowledge of customer database management principles

Knowledge of customer order fulfillment, customer delivery, determining availability, etc.

Understanding of process for booking, tracking and monitoring of orders


MINIMUM QUALIFICATION


B.Tech.


GRADUATE OFFICER, RECEIVING (INVENTORY)


JOB DESCRIPTION

Officer, Receiving (Inventory) is part of the Planning and Fulfillment department and would support the Inventory processes at the Opco.

The inventory management process covers both trading stock and any other material that may be handled in MTN’s warehouse or by an outsourcing service provider.

This includes devices, SIM cards, scratch cards, any promotional material and all network related inventory including spares, IT and others, where applicable. Furthermore, the processes incorporate latest trends in Inventory Management, which include vendor managed inventory, consigned inventory and logistics service providers.

These processes would involve interactions with Centers of Excellence (CoE) and external suppliers, where applicable

Liaise with others for transfer of stocks and providing information with respect to the inventory status

Coordinate with the warehouse / Opco for transfer

Assisting and providing reports for calculating reorder level to the Senior Manager, Planning & Fulfillment

Monitor inventory level on a regular basis and liaise with the buyer for expediting purchase order

Review and track the status of the materials in case of return to the supplier

Perform documents check at the time of receiving and apply 3 way match

Inspect if the goods received are in perfect order and quantity and make a report for discrepancy

Record the transaction in a timely manner

Gather BOM (Bill of Material) related information / data and provide input for creation of BOM

Analysis of inventory to ascertain product obsolescence and providing reports to the appropriate levels for decisions related to obsolescence

Make adjustments in the inventory with the approval from approving authority and ensure adequate documentation with respect to adjustments required to be made in the books

Identify potential sensitive issues and escalate it to the appropriate level

Prepare periodic reports related to the inventory and submit to the appropriate level

Month end / year-end adjustments and closure of inventory related transactions

Collaborate with other department for inventory requirement planning for the Opco and provide inputs on material planning

Liaise with Opco Business Partner for ABC (activity based costing) categorisation of the product and defining min-max level

Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.


JOB CONDITION

Normal MTNN working conditions

May be required to work extended hours

Open plan office


Experience & Training

First Degree in Supply Chain Management or related qualification

Fluent in English

Minimum of 1-2 years of experience in Supply Chain Management; with experience working with others

Experience working in a small to medium  organization

Working knowledge of  Oracle

Knowledge of inventory processes


MINIMUM QUALIFICATION

BA, BEd, BEng, BSc, BTech or HND


SUPERVISOR, INVENTORY (OEM)


JOB DESCRIPTION

Supervisor Inventory is part of the Warehouse, Inventory & Logistics department and would support the Inventory management processes at the Opco.

The inventory management process covers trading stock, assets and any other material that may be handled in MTN’s warehouse or by an outsourcing service provider. Furthermore, the processes incorporate latest trends in inventory management, which include vendor managed inventory, consigned inventory and logistics service providers.

The Supervisor Inventory to report to the Manager, Warehouse, Inventory and Logistics. These processes would involve interactions with Opco SCM team, Centers of Excellence (CoE) and external suppliers, where applicable.

Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.

Assist department in conducting demand planning, develop budgets for the upcoming year and implement plans to achieve the desired targets.

Ability to analyse and consider critical parameters (i.e. cost, safety, carrier availability, etc.) before finalizing transport vendor

Serve the Division’s internal customers and provide solutions to improve the customer experience.

Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.

Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

Maintain effective working relationships with internal and external suppliers.

Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.

Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.

Receive stock that will be returned from stores and ensure appropriate action is taken where stock needs to be disposed or returned to suppliers after discussion with planning department

Resolve all administrative issues

Identify and highlight any process enhancements that will improve the TAT of the business

Assist with any queries raised by internal/ external auditors

Provide relevant information for material planning and creation of BOM (Bill of Materials)

Liaise with demand planning to identify stock levels and the inbound movement of stock

Maintain optimum inventory levels by monitoring inventory on a regular basis, perform periodic reconciliations and request for replenishment on time

Monitor the performance of Administrator, Inventory

Schedule physical count of consigned inventory and calculate consumed quantity

Drive the stock counts (either cycle or physical) in terms of statutory requirement

Ensure obsolete, redundant and scrap stock is disposed of in the appropriate manner by liaising with relevant supporting departments

Impose Best storage and inventory preservation methodologies to ensure fit for purpose use

Ensure that warehouse housekeeping is well maintained at all times and stock put away to correct locators as defined on system

Ensure effective execution of day to day operations at the Opco and resolve operational issues

Improve productivity and quality through leading practice initiatives

Participate and provide inputs in project status meeting

Propose operational changes and provide associated user impact assessment

Timely notification of escalations to the Manager

Resolve escalations as per defined escalation/resolution procedures

Participate and provide inputs in operational meetings

Set up and manage ad hoc meetings for day to day operational requirements

Provide periodically the inventory ageing report to the respective functions at items level

Collaborate with warehouse employees and other staff to ensure business goals are met

Develop Key performance indicators and continues monitoring

Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.

Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.


JOB CONDITION

Normal MTNN working conditions

May be required to work extended hours


Experience & Training

First Degree in Engineering or Supply Chain Management or Finance or any related discipline.

Fluent in English.


Experience:

Minimum of 3 years’ experience in an area of spe…ation; with experience in supervising/managing others

Experience working in a medium to large organization

Knowledge of the process of receipt and movement of materials within warehouse

Knowledge of the process of inventory management

Knowledge of the process of logistics management


MINIMUM QUALIFICATION

BA, BEd, BSc or HND.


IP ACCESS PLANNING ENGINEER


JOB DESCRIPTIONS

Design and develop best fit architecture & routing topology for Access/Metro/Edge network infrastructures and for converged data & communications services and their successful integration into the IP/MPLS Backbone.

Liaise with Network Operations, Enterprise Network Solution, Enterprise Solution and other internal company departments or team members to provide assistance to stakeholders on IP planning projects and ensure design and implementation are carried out to specification

Assist Network Operations and Enterprise Network Solution with second level problem analyses and troubleshooting

Plan and design data access nodes, sites and links within the national and metropolitan access networks to cater for new developments in the organization’s business plan.

Produce and develop solutions for convergence of diverse Customer Edge communications services onto consolidated backhaul (last mile) links for connectivity between the Customer Edge (CE) and the MPLS Provider Edge (PE).

Interface with metro transmission personnel, key user groups and other necessary stakeholders to define and implement best fit access methodologies for transport and delivery of customer data access services.

Develop IP addressing, naming and numbering formats as well as quality of service parameters for the Customer Edge LANs and all other data access networks, nodes and elements.

Produce and integrate IP routing solutions for the extension of network management capability to Microwave Transmission sites in the metro and national TX backbone networks.

Plan and implement WAN Access SLAs, quality and class of service requirements in alignment with the capabilities of the network and ensure achievement of customer satisfaction on the total connectivity/transport solution.

Conduct weekly and monthly network performance monitoring, trend analyses, capacity planning and expansion/optimization in line with traffic growth and customer demands

Compile trend reports on capacity demand, utilization and availability for forecasting and proactive planning.

Plan and conduct site visits and surveys for accurate and effective design, dimensioning and integration of new CEs, data access links and metropolitan access triangulation.


JOB CONDITION:

Normal MTNN working conditions.

May be required to work extended hours.

Experience & Training.


EDUCATION

Bachelor’s Degree in Electrical / Electronic / Computer Engineering.


EXPERIENCE

At least 4 years extensive experience in ICT & Telecoms systems integration, preferably in a large Service Provider network.

Cisco qualification – CCNP/DP level or CCNA with extensive systems integration and network design experience.

Understanding of metro-transmission technologies, e.g. LRE, xDSL, PDH/SDH.

Working knowledge of IP/MPLS, QOS & networking protocols such as ISDN, H.232, SIP, VOIP & C7 (SS7)

Good working knowledge of advanced routing mechanisms & protocols (BGP, OSPF, IS-IS etc).

Understanding of high capacity Packet & circuit transmission technologies & products, e.g. SDH, DWDM, ATM, Frame Relay

Experience with network performance monitoring and reporting.

Experience with 3G, HSDPA, GSM, TDMA, CDMA networks will be an added advantage


Training:

Basic Management Training

Project Management

Budget essentials and management

New technologies training

Telecoms network design and planning principles.


Minimum Qualification

B.Eng, B.Tech or HND.


TO APPLY

Click on Job Title below:


TRANSMISSION EDGE OPERATIONS SUPPORT ENGINEERS
PRICING & ANALYTICS MANAGER
PLANNER, MATERIAL RESOURCE (TECHNOLOGY)
GRADUATE OFFICER, ISSUING (INVENTORY)
SUPERVISOR, ORDER MANAGEMENT
GRADUATE OFFICER, RECEIVING (INVENTORY)
SUPERVISOR, INVENTORY (OEM)
IP ACCESS PLANNING ENGINEER


DUE DATE: 29 December, 2016




Job Opportunities at MTN Nigeria, Saturday 17, December 2016

Tuesday, December 13, 2016

Country Manager Vacancy at Universal Careers, Tuesday 13, December 2016

Universal Careers has been mandated by one of its clients in the travel industry to recruit a Country Manager


COUNTRY MANAGER


The following document outlines your key responsibilities & duties inclusive of the skill set required. The list is not exhaustive. As your career progresses within the travel company we will expect you to grow and develop in your role. Any major changes in your Job Description will be noted. Your Job Description combined with your Key Performance Areas/Indicators will provide you with a robust guide of your expected level of performance.


REPORTS TO CEO ( OFFICE OF THE CEO )


Direct reports – Talent in Nigeria

location – Nigeria


PURPOSE OF ROLE

The purpose of the role is to be a change agent in the Nigerian office. We require our Organisation in Nigeria to be recognised as the eCommerce company in Nigeria and the leading OTA in the market. We need the right talent on board and ensure our Customers are always returning due to experiencing great customer service. You will work closely with home base and other country offices and Country Managers.


KEY DELIVERABLES

6 – 7 months period with effect from valid visa; no less than 2 week handover in the Cape Town office before going to Nigeria;

Driving Talent acquisition of key local employees;

Ensuring that all sales target are met – to be confirmed with CFO;

Ensuring the profitability of all bookings;

Responsible for MTN Nigeria relationship;

Driving and leading the Nigeria Marketing (offline & online);

Build the partnership relationship;

Ensure the successful launch of the mobile app;

Ensure financial and operational excellence

Collaboration with Home Base and other country offices and Country Managers

Personal competency requirements


Change agent

Strategic thinker

Proactive

Culture champion

Optimisation champion

Passionate

Love for the travel industry

Willing to take the right risk

Ideas generator

Meet requirements but continually exceed expectations


EXPERIENCE


Minimum of 12 years relevant experience working in a travel company with at least 5 years in a similar position


CLICK HERE TO APPLY




Country Manager Vacancy at Universal Careers, Tuesday 13, December 2016

Tuesday, December 6, 2016

Job Opportunities at MTN Nigeria, Tuesday 6, December 2016

With over 57 million subscribers and more than $16 billion invested so far in the economy, MTN is the largest provider of mobile network access and ICT solutions in Nigeria, connecting whole communities with each other and with the rest of the world. Since our entry into the market in 2001, MTN has become an intrinsic part of Nigerian social and economic life, offering a wide range of products and services which act as a catalyst for fiscal and human development. Our leadership position in the area of network coverage, expansion and state of the art infrastructure remains constant. Today, MTN provides network coverage to over 3,775 cities, towns and villages nationwide. Through our Foundation, MTN has also invested N18 billion in carrying out Corporate Social Responsibility projects in 550 locations in all 36 states of Nigeria and the FCT. MTN Nigeria subsists on the core brand values of the MTN Group – Leadership, Integrity, Relationship, Innovation and a Can do attitude. We also offer a unique Employee Value Proposition centred around the following five pillars: – Brand Strength – Leadership Brand, – Investing in our Talent, – A Globally Diverse Culture – Total Reward and Recognition. As we progress with our operations, MTN embraces a win-win ideology that will ultimately stimulate economic development and a vibrant, stable society.


MANAGER, ORDER MANAGEMENT


JOB DESCRIPTION

Manager Order Management is part of the Planning & Fulfillment team at the Opco supporting the Customer Order Management processes. The Customer Order Management process covers sales to MTN Dealers/Distributors, MTN Owned Stores, and Direct Shipment to Customers (Bulk Orders). It also covers management of customer master data including customer catalogue and order prices. These processes would involve interactions as well as direct interaction with MTN customers i.e. dealers and distributors.

Manager, Order Management is supported by Supervisor and Clerk to perform order management activities at the Opco.

Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.

Assist department in conducting demand planning, develop budgets for the upcoming year and implement plans to achieve the desired targets.

Serve the Division’s internal customers and provide solutions to improve the customer experience.

Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.

Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.

Drive an increase in MTNN’s Net Promoter Score.

Customer Data Management

Approve request for creation of customer data

Approve all price updates prior to submission to Master data team

Liaise with master data team for any updates/amendments to data regarding customer master data updates

Ensure all customer records are up to date and ensure all customers have valid agreements- review annually

Ensure customers receive correct promotions/ pricing/ discounts

Validate customer creation or master updates including updates to price masters

Oversee liaison with Master Data Management Team and CoE for Customer Master Data related information / queries

Focus on improving and maintaining customer relationship

Support Senior Manager, Planning & Fulfilment in development of corrective actions or improvement initiatives based on customer order report reviews

Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

Maintain effective working relationships with internal and external suppliers.

Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.

Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.

Capture and Process Orders

Review and release customer orders based on assigned delegation of authority

Validate applicable restrictions or promotions on items to customers at the time of release of customer order

Manage credit limits assigned to the customers and ensure orders are within credit limit

Review credit limits to ensure credit worthiness- consider insurance cover for customers if applicable

Monitor SLAs for customer order processing and take corrective action, where required to ensure compliance with SLAs

Cancel orders – ensure reasons provided for cancelled orders are reasonable

Review the status of order on a periodic basis and analyse the reason for delay/open orders

Authorize any amendments to orders where Delegation of Authority is applicable

Hold discussions/escalations with relevant departments to ensure orders are processed/ dispatched in a timely manner

Take corrective measures in case orders are not processed within defined SLA

Liaise with customers to resolve any query/issues with related to customer order

Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.

Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.


JOB CONDITION

Normal MTNN working conditions

May be required to work extended hours


Experience & Training

First degree in Engineering or Supply Chain Management or Finance or any related discipline

Fluent in English


EXPERIENCE:

Minimum  of 6 years’ experience which includes:

Minimum of 3 years’ experience in an area of spe…ation; with experience in supervising/managing others

Experience working in a medium to large organization

Experience in warehouse/ order management / inventory management

Experience dealing with customers (service industry)

Working knowledge of  Oracle

Knowledge of customer database management principles

Knowledge of customer order fulfillment, customer delivery, determining availability, etc.

Understanding of process for booking, tracking and monitoring of orders

Enterprise system knowledge

Financial management skills

Transport Management systems


MINIMUM QUALIFICATION     

BA, BEd, BSc or HND


MANAGER, COMMERCIAL AND INDIRECT SOURCING


JOB DESCRIPTION

To lead and manage the procurement administrative support activities through policies, processes and procedures that are aligned with MTNN’s aspirations for customer satisfaction/service excellence and bottom-line performance

To contribute to the achievement of value for money purchases and lowest total cost of ownership through the delivery of high quality administrative support services

Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

Control and maintain the relevant registers necessary for adequate tracking and smooth administration of the Procurement function.

Design and monitor workflow/results involved in the Requests for Quotation (RFQ) and the Requests for Proposal (RFP) process in order to ensure every transaction is checked and in compliance with PPPs and report on breaches where required.

Design monitoring system for all items purchased by PO and ensure turnaround time (TAT) for delivery is achieved as negotiated.

Monitor and report purchase order life cycle in accordance with MTNN policy.

Develop Service Level Agreement between Procurement unit and the business and monitor compliance to the SLAs.

Design and manage Procurement help desk in conformance to MTN’s customer service standards.

Prepare and distribute monthly and other periodic reports as required.

Prepare, review and report budgets and expenditure for P&SS department.

Review and develop PPPs for the Procurement unit as required.

Develop and manage methodologies to measure savings and other SLA’s.

Develop data gathering, monitoring and reporting mechanisms in line with global best practice and corporate governance requirements

Develop and implement administrative strategies aimed at enhancing the Procurement unit’s service delivery, reporting and corporate governance requirements,

Develop new and improve existing processes, procedures, policies and service level agreements to enhance the Procurement units operational efficiency

Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.


JOB CONDITION

Normal MTNN working conditions

May be required to work extended hours

Open Plan Office


EXPERIENCE & TRAINING

First degree in Engineering, Supply Chain Management or related discipline

Fluent in English

CSCP (Certified Supply Chain Professional)

Minimum of 6 years’ experience which includes:

Minimum of 3 years’ experience in an area of spe…ation; with experience in supervising/managing others

Experience working in a medium to large organization

Telecommunications industry experience


Training:

CSCP (Certified Supply Chain Professional)

SCOR-P (Supply Chain Operations Reference Model – Professional)


MINIMUM QUALIFICATION


BA, BEd, BEng, BSc, BTech or HND


MANAGER INVENTORY MANAGEMENT


JOB DESCRIPTION

Responsible for accuracy and completeness of the ERP Inventory/WIP General ledger and Inventory sub-ledger system as well as providing information and support regarding inventory

Provide financial/ budget related support to Logistics.

Reconciliation of all Inventory accounts.

Ensure Inventory financial process comply with IFRS (International Financial Reporting Standard)

Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

Ensure appropriate and accurate inventory information in the IFS system. That includes the managing of IFS in terms of setup, user utilization and flow of information into the general ledger for reconciliation purposes.

Ensure maintenance of oracle perpetual inventory system and periodic analysis of sub ledger information.

Monitor stock counts at primary warehouses and regional warehouses to ensure that stock quantities are accurate, stock count procedures are complied with and assist in processing claims/recovery for stock losses.

Implement the company inventory policies and procedure in accordance with MTN accounting policy and IFRS

Oversee and ensure that all receiving paperwork is in order and match the quantity, type, size and style loaded

Supervise correctness of cycle counts ensure physical inventory of all goods and materials is reconciled to Oracle

Prepare monthly consolidated stock count reports, analyse variances and provide solution to variances identified.

Ensure prompt processing of authorised Material requisition form received from internal /external clients

Provide Logistics support to project managers and Site Build Contractors on achieving roll out target.

Manage equipment warranty claim process

Manage the utilisation of OPEX budget for logistics department

Oversee monthly logistics management report

Ensure improved control through implementation of EAM/Fixed Assets/ Logistics agreed PPP

Ensure accuracy and correctness of inventory Database

Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

Maintain effective working relationships with internal and external suppliers.


JOB CONDITION

Normal MTNN working conditions

May be required to work extended hours


EXPERIENCE & TRAINING

First degree in in Accounting or a Finance related discipline

Fluent in English

Relevant qualification in Logistics and Supply Chain Management

Minimum of 6 years’ experience which includes:

Minimum of 3 years’ experience in an area of spe…ation; with experience in supervising/managing others

Experience working in a medium to large organization

Supply Chain Management experience

Vendor management Experience

Working experience in Oracle


Training:

Certified in Production and Inventory Management

CSCP (Certified Supply Chain Professional)

Logistics and Supply chain management

Project Management


MINIMUM QUALIFICATION

BSc, BTech or HND


MANAGER PLANNING AND FORECASTING


JOB DESCRIPTION

Manager, Planning & Forecasting is part of the Planning & Fulfillment team at the Opco and would lead the Demand planning and forecasting process. Demand planning and forecasting management covers demand forecasting, demand planning and sales and operational planning processes for trading stocks and assets. These processes would involve interactions with Opco BP and Centers of Excellence (CoE).

Manager, Planning & Forecasting would support the Senior Manager, Planning & Fulfillment and supervise the Planner, Demand and Planner, Material Resource.

Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

Escalate sensitive issues in a timely manner

Collaborate with CoE to develop and implement demand planning and management strategies

Review and approve demand forecast

Prepare demand plan for trading stock and assets

Review forecasting errors and prepare resolution plan for refining errors

Monitor forecasting performance

Review variance analysis reports and identify corrective actions to resolve variance

Liaison with relevant stakeholders and conduct sales and operational planning review meetings

Prepare sales and operational plan in collaboration with internal stakeholders, stakeholders at Opcos and aggregate the procurement requirement

Assist in identifying potential supply constraints, risks and issues

Monitor sales and operational planning

Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.

Monitor changes to SCM related statutory, regulatory, legal compliances and update MTN checklist. This includes compliance with Safety Health and Environment (SHE) regulation, imports, Foreign Exchange Control Documentations (FECDs), input and output taxes and managing landed costs.

Develop policies and procedures for implementing distribution strategy (customise to physical local conditions)

Ad hoc and Operational Meetings

Set up /participate in ad hoc and operational meetings

Report at process and functional level

Manage and resolve escalations that have impact on critical path of service delivery

Escalate issues that will result in significant time, scope, employee/client or cost impact if not resolved

Manage and provide solutions to issues that require formal resolution

Set up and manage project status meetings

Review and identify key risks, issues and dependencies and set mitigation actions

Sign-off / make decisions regarding operational changes

Review performance of CoE against agreed KPIs and their compliance to SLAs and reverse SLAs

Create and monitor plan for continuous improvement

Review performance of CoE Reporting

Review reports on a monthly basis from CoE relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation

Review reports on specific projects as per the defined timelines

Source, induct, and manage talent in accordance with legislative guidelines

Ensure open communication channels with staff and implement change management interventions where necessary

Provide definition of roles, responsibilities, individual goals and performance objectives for the team

Set KPIs and provide regular performance feedback through a well-defined and implementable performance review program

Develop and implement a training plan in order to build and develop skills within the team

Performance manage resources in accordance with HR policy and legislation where necessary

Actively participate in leadership team and develop skills of own team

Promote an ‘MTN centric’ and a ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance


JOB CONDITION

Normal MTNN working conditions

May be required to work extended hours


EXPERIENCE & TRAINING


First degree in Engineering, Supply Chain Management or related discipline

Fluent in English

CSCP (Certified Supply Chain Professional)

CPIM (Certified in Production and Inventory Management)

Minimum of 6 years’ experience which includes:

Minimum of 3 years’ experience in an area of spe…ation; with experience in supervising/managing others

Experience working in a medium to large organization

Supply Chain Management experience

Vendor management Experience

Working experience in Oracle


Training:

CPIM (Certified in Production and Inventory Management)

CSCP (Certified Supply Chain Professional)

CBAP(Certified Business Analysis Professional)

SCOR-P (Supply Chain Operations Reference Model – Professional)


MINIMUM QUALIFICATION

BA, BEd, BEng, BSc, BTech or HND


MANAGER, LOGISTICS & WAREHOUSE AT MTN NIGERIA


JOB DESCRIPTION

Manager, Logistics & Warehouse Is Part Of The Planning And Fulfillment Department And Would Lead The Logistics & Warehouse Processes For The Respective Regions.

The Logistics Management Processes Cover All Aspects Of Warehousing And Transportation Requirements (For Both Trading Stock As Well As Assets) Including Planning & Managing Deliveries, Management Of Inventory Returned From Site/Customers Including Receipt, Repair / Replacement By Supplier Or Declared As Scrap And Disposal.

The Inventory Management Process Covers Trading Stock, Assets And Any Other Material That May Be Handled In MTN’s Warehouse Or By An Outsourcing Service Provider. This Covers Devices, SIM Cards, Scratch Cards, Any Promotional Material, All Network Related Inventory Including Spares, IT And Others Where Applicable. Furthermore, The Processes Incorporate Latest Trends In Inventory Management, Which Include Vendor Managed Inventory, Consigned Inventory And Logistics Service Providers.

These Processes Would Involve Interactions With Opco SCM Team, Centers Of Excellence (CoE) And External Suppliers, Where Applicable.

Manager, WIL Would Be Involved In Inventory, Warehouse And Logistics Management Processes And Would Be Responsible For The Activities Performed By The Subordinates.

Extract Value From What We Already Have By Focusing On Optimizing Processes Within The Unit/Department In Line With The Value Creation Philosophy. This Includes Individual Contributions And Recommendations To Improve Existing Business Project/Initiative, Capital/Budget Efficiency Activities Within The Unit, Contracts Review And Negotiation In Collaboration With The Procurement Team, Structural Changes Within The Unit Etc.

Drive Innovation By Identifying And Taking Advantage Of New Business Opportunities, E.G., By Stimulating And Encouraging New Business Opportunities, Launch Of Products, Product/Process Innovation, Business Model Innovation Etc.

Maintain Leadership In The ICT/Digital Industry By Influencing Stakeholders Within Your Immediate Ecosystem For MTNN’s Benefit. This Includes Participation In Credible External Think-Tank Sessions, Involvement In Inter-Divisional Focus Group Sessions To Improve Business Performance Etc.

Enhance/Expand MTN’s Role In The Larger National Macro Environment By Participating In CSR Projects And/Or NGO’s, Involvement In Recognized Professional Institutions, Think-Tank Activities Etc.

Role Model The Vital Behaviours Needed To Sustain Organisational Performance And Drive People Management Activities By Being The Principal Coach For Your Direct Reports Using The People Management Framework. Participate In Employee Engagement Projects Such As Mentorship, Facilitating Programs, Etc. In Addition, Support Recruitment, On Boarding And Grievance Management Processes Etc.

Network And Build Solid Relationships With Internal Units And Relevant Third Parties (E.G. Strategic Investors, Technical And Finance Partners, Business Consultants Etc.) And Develop A Close Working Relationship With Relevant Information Sources To Provide An Integrated Service.

Maintain Effective Working Relationships With Internal And External Suppliers.

Coordinate, Coach And Influence External Partners And Essential Support Departments Across MTNN’s Business Units To Deliver A Seamless Pre-Sales And Post-Sales Service Experience.

Build And Maintain Productive Relationship With Key Regional Stakeholders To Ensure Effective And Efficient Regional Stock Availability And Distribution And Deal With Related Issues And Problems.

Ensure Optimum Inventory Levels By Monitoring Inventory On A Regular Basis And Request For Replenishment On Time

Plan And Conduct Inventory Count And Ensure Completion Of The Count On Time

Maintain Inventory Count Sheet And Registers

Plan And Facilitate Disposal Of Redundant, Obsolete And Scrap Material

Impose Best Storage And Inventory Preservation Methodologies To Ensure Fit For Purpose Use

Ensure Effective Utilization Of Material Handling Equipment

Monitor The Performance Of Warehouse Personnel And Ensure The Warehouse Activities Are Carried On In An Appropriate Manner

Supervise The Activities Within Warehouse And Ensure Adherence To The Warehousing Guidelines

Ensure Timelines Are Met In Case Of Any Request For Transfer, Dispatch, Etc. Of The Stocks From Warehouse

Ensure Warehouse Is Clearly Demarcated With Receiving Area, Dispatch Area, Staging Area, Etc.

Identify Any Issue With Respect To Damage, Wear, Etc. While Moving The Components To Stock

Plan Kitting Schedule By Taking Into Consideration Stock Availability, Resources And Production Plan For The Period

Generate Pick List Based On The Requirement As Per BOM And Identify Inventory Items Needed To Complete Kits

Generate Shortage List And Ensure Delivery Of Materials To Be Expedited After Considering Stock On Hand And Shortage

Gather The Defined List Of Documents While Preparing Kits E.G. Routing Sheets, Work Instructions, Special Handling Requests, Waivers Etc. Assemble Kit & Transfer To Stock

Reconcile Inventory And Analyse Errors. Document The Reason For Shortage Of Inventory And Analyse The Shortage Errors

Back Flush Inventory In System

Identify And Document Specific Inventory Shortages For Parts Of Kits Or Stand-Alone Material Items

Record Part Number And Other Inventory Identification For The Inventory Which Is Missing / Deficient


JOB CONDITION 

Normal MTNN Working Conditions

May Be Required To Work Extended Hours


EXPERIENCE & TRAINING 

First Degree In Engineering Or Supply Chain Management Or Finance Or Any Related Discipline

Fluent In English

Minimum Of 6 Years’ Experience Which Includes:

Minimum Of 3 Years’ Experience In An Area Of Spe…ation; With Experience In Supervising/Managing Others

Experience Working In A Medium To Large Organization

Experience In Warehouse/ Order Management / Inventory Management

Experience Dealing With Customers (Service Industry)

Working Knowledge Of Oracle

Knowledge Of Customer Database Management Principles

Knowledge Of Customer Order Fulfillment, Customer Delivery, Determining Availability, Etc.

Understanding Of Process For Booking, Tracking And Monitoring Of Orders


Training:

Enterprise System Knowledge

Financial Management Skills

Transport Management Systems


MINIMUM QUALIFICATION

BA, BEd, BEng, BSc, BTech Or HND


TO APPLY

Click on Job Title below:


MANAGER, ORDER MANAGEMENT
MANAGER, COMMERCIAL AND INDIRECT SOURCING
MANAGER INVENTORY MANAGEMENT
MANAGER PLANNING AND FORECASTING
MANAGER, LOGISTICS & WAREHOUSE AT MTN NIGERIA


DUE DATE: 8 December, 2016




Job Opportunities at MTN Nigeria, Tuesday 6, December 2016

Monday, December 5, 2016

MTN Nigeria (Manager, Logistics & Warehouse)

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Manager, Logistics & Warehouse


Description   


  • Manager, Logistics & Warehouse is part of the planning and fulfillment department and would lead the Logistics & Warehouse processes for the respective regions.

  • The logistics management processes cover all aspects of warehousing and transportation requirements (for both trading stock as well as assets) including planning & managing deliveries, management of inventory returned from site/customers including receipt, repair / replacement by supplier or declared as scrap and disposal.

  • The inventory management process covers trading stock, assets and any other material that may be handled in MTN’s warehouse or by an outsourcing service provider. This covers devices, SIM cards, scratch cards, any promotional material, all network related inventory including spares, IT and others where applicable. Furthermore, the processes incorporate latest trends in inventory management, which include vendor managed inventory, consigned inventory and logistics service providers.

  • These processes would involve interactions with Opco SCM team, Centers of Excellence (CoE) and external suppliers, where applicable.

  • Manager, WIL would be involved in inventory, warehouse and logistics management processes and would be responsible for the activities performed by the subordinates.

  • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

  • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

  • Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

  • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

  • Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

  • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

  • Maintain effective working relationships with internal and external suppliers.

  • Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.

  • Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.

  • Ensure optimum inventory levels by monitoring inventory on a regular basis and request for replenishment on time

  • Plan and conduct inventory count and ensure completion of the count on time

  • Maintain inventory count sheet and registers

  • Plan and facilitate disposal of redundant, obsolete and scrap material

  • Impose Best storage and inventory preservation methodologies to ensure fit for purpose use

  • Ensure effective utilization of Material Handling Equipment

  • Monitor the performance of warehouse personnel and ensure the warehouse activities are carried on in an appropriate manner

  • Supervise the activities within warehouse and ensure adherence to the warehousing guidelines

  • Ensure timelines are met in case of any request for transfer, dispatch, etc. of the stocks from warehouse

  • Ensure warehouse is clearly demarcated with receiving area, dispatch area, staging area, etc.

  • Identify any issue with respect to damage, wear, etc. while moving the components to stock

  • Plan kitting schedule by taking into consideration stock availability, resources and production plan for the period

  • Generate pick list based on the requirement as per BOM and identify inventory items needed to complete kits

  • Generate shortage list and ensure delivery of materials to be expedited after considering stock on hand and shortage

  • Gather the defined list of documents while preparing kits e.g. routing sheets, work instructions, special handling requests, waivers etc. Assemble kit & transfer to stock

  • Reconcile inventory and analyse errors. Document the reason for shortage of inventory and analyse the shortage errors

  • Back flush inventory in system

  • Identify and document specific inventory shortages for parts of kits or stand-alone material items

  • Record part number and other inventory identification for the inventory which is missing / deficient

Job Condition:


  • Normal MTNN working conditions

  • May be required to work extended hours

Experience & Training


  • First degree in Engineering or Supply Chain Management or Finance or any related discipline

  • Fluent in English

  • Minimum of 6 years’ experience

  • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others

  • Experience working in a medium to large organization

  • Experience in warehouse/ order management / inventory management

  • Experience dealing with customers (service industry)

  • Working knowledge of Oracle

  • Knowledge of customer database management principles

  • Knowledge of customer order fulfillment, customer delivery, determining availability, etc.

  • Understanding of process for booking, tracking and monitoring of orders

  • Enterprise system knowledge

  • Financial management skills

  • Transport Management systems

Qualification


  • BA, BEd, BEng, BSc, BTech or HND

Location: Nigeria


Closing Date
8th December, 2016.


APPLY HERE


Jobs in Nigeria




MTN Nigeria (Manager, Logistics & Warehouse)

MTN Nigeria (Manager, Order Management)

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Manager, Order Management


Description


  • Manager Order Management is part of the Planning & Fulfillment team at the Opco supporting the Customer Order Management processes. 

  • The Customer Order Management process covers sales to MTN Dealers/Distributors, MTN Owned Stores, and Direct Shipment to Customers (Bulk Orders). 

  • It also covers management of customer master data including customer catalogue and order prices. These processes would involve interactions as well as direct interaction with MTN customers i.e. dealers and distributors.

  • Manager, Order Management is supported by Supervisor and Clerk to perform order management activities at the Opco.

  • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  

  • This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

  • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

  • Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

  • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

  • Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

  • Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

  • Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.

  • Assist department in conducting demand planning, develop budgets for the upcoming year and implement plans to achieve the desired targets.

  • Serve the Division’s internal customers and provide solutions to improve the customer experience.

  • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.

  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.

  • Drive an increase in MTNN’s Net Promoter Score.

  • Customer Data Management

  • Approve request for creation of customer data

  • Approve all price updates prior to submission to Master data team

  • Liaise with master data team for any updates/amendments to data regarding customer master data updates

  • Ensure all customer records are up to date and ensure all customers have valid agreements- review annually

  • Ensure customers receive correct promotions/ pricing/ discounts

  • Validate customer creation or master updates including updates to price masters

  • Oversee liaison with Master Data Management Team and CoE for Customer Master Data related information / queries

  • Focus on improving and maintaining customer relationship

  • Support Senior Manager, Planning & Fulfilment in development of corrective actions or improvement initiatives based on customer order report reviews

  • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

  • Maintain effective working relationships with internal and external suppliers.

  • Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.

  • Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.

  • Capture and Process Orders

  • Review and release customer orders based on assigned delegation of authority

  • Validate applicable restrictions or promotions on items to customers at the time of release of customer order

  • Manage credit limits assigned to the customers and ensure orders are within credit limit

  • Review credit limits to ensure credit worthiness- consider insurance cover for customers if applicable

  • Monitor SLAs for customer order processing and take corrective action, where required to ensure compliance with SLAs

  • Cancel orders – ensure reasons provided for cancelled orders are reasonable

  • Review the status of order on a periodic basis and analyse the reason for delay/open orders

  • Authorize any amendments to orders where Delegation of Authority is applicable

  • Hold discussions/escalations with relevant departments to ensure orders are processed/ dispatched in a timely manner

  • Take corrective measures in case orders are not processed within defined SLA

  • Liaise with customers to resolve any query/issues with related to customer order

  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.

  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

  • Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.

Job Condition:


  • Normal MTNN working conditions

  • May be required to work extended hours

Qualification


  • First degree in Engineering or Supply Chain Management or Finance or any related discipline

  • Fluent in English

  • Minimum  of 6 years’ experience which includes:

  • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others

  • Experience working in a medium to large organization

  • Experience in warehouse/ order management / inventory management

  • Experience dealing with customers (service industry)

  • Working knowledge of  Oracle

  • Knowledge of customer database management principles

  • Knowledge of customer order fulfillment, customer delivery, determining availability, etc.

  • Understanding of process for booking, tracking and monitoring of orders

  • Enterprise system knowledge

  • Financial management skills

  • Transport Management systems 

  • BA, BEd, BSc or HND

Location: Lagos


Closing Date
8th December, 2016.


APPLY HERE


Jobs in Nigeria




MTN Nigeria (Manager, Order Management)