Telinno Consulting Limited (TCL) – Specialises in design, roll out, management and performance improvement of the cellular network to ensure the cellular operator can offer best in class service to its customers while maximising return on its network infrastructure investments. TCL’s team of experienced engineers have successfully delivered its full range of services to more than 15 cellular operators around the world.
We are recruiting to fill the positions below:
Job Title: Service and Product Marketing Manager
Location: Lagos
Job Description
- We seek a Marketing Manager to take over our product and services marketing and grow revenue in accordance with corporate goals.
- The Marketing Manager will be responsible for providing our sales force, Service Solution Managers (SSM) and KAMs with the information it requires to advance product/service sales, and be the champion for new services or product innovations.
- The successful candidate will also be charged with developing an engaging marketing programs that will reach the target audience for each service or product to inspire an increase in sales revenue and profitability in all markets we operate in West and Central Africa.
Qualifications
Required Education:
- Bachelors’ degree.
- An MBA would be an added advantage
Required Working Experience:
- Minimum of 4 years work experience with demonstrable achievements as a service or product marketing manager within a business to business situation.
- Experience working in a wireless telecommunications or technology industry will be an advantage.
Required Certification(s):
- Relevant professional certifications
Key Areas of Strength:
- Marketing research
- Marketing communication
- Product development
- Cross functional product life-cycle management (from product conception to withdrawal)
- New service pricing.
Knowledge, Skills & Attitude:
- Knowledge of marketing, project/ services / product management.
- Experience in customer relationship management, customer focused, understands the industry
- Must be capable of selling and leading in a fast-paced environment.
- Networking and Ability to interact at highest level
- Excellent written and verbal communication skills
- Interpersonal skills
- Negotiation
- Initiative, Creativity and Imagination.
Collaborative skills:
- As a product marketing manager you will have to work with teams across your organisation. This will often include the sales and marketing department, the engineering department, product management, press and PR and senior executives. New product launches are inherently ‘cross functional’ and entail coordinating the work of many different people.
Communication skills:
- Both speaking and writing abilities have to be tapped in this role. You will frequently have to present about new products and write engaging copy, telling the ‘story’ of products, for various marketing channels.
- Research skills: A crucial part of being a product marketing manager is gaining insight into customer needs and experiences. Analysis of data, surveys and customer interviews will be part of this mix and you need to be well acquainted with these techniques.
- Ability to work flexibly and under pressure
- Knowledge of PR and Brand communication
- Experience in developing and implementing marketing campaigns
- Knowledge and experience of designing and publication of materials.
Job Title: Drive Test Engineer
Location: Nationwide
Job Description
- Drive Test and Radio Frequency Optimization on telecommunication service operations. All work deliverables must be in accordance with agreed customer specifications.
Duties & Responsibilities
Essential duties/key job roles and responsibilities include but are not limited to the following:
- Must understand deliverables and methodology, as agreed with clients.
- Performing Drive Test & Optimization, as well as RF frequency scanning, analysis and reporting for 2G/3G/4G Networks.
- Must possess working knowledge of correct setup and operations of work tools.
- Analysis for network quality and performance related issues.
- Monitor system performance via statistics and drive tests.
- Post Processing of Log Files, using standard industry tools.
- Optimize RF performance by tuning physical and network parameters and related statistics
- Handling all RF related customer complaints, as assigned by customer or Team Lead.
- Conduct acceptance test procedure and output reports according to agreed customer specifications.
- Network Quality assurance regularly monitor data inconsistencies/discrepancies.
- Performs Technical Investigations into topics related to radio network design and
- performance, such as: new type of hardware and new radio planning and optimization tools.
- Work hand in hand with Other RF Optimization Engineers on technical and field support problems arising from sites.
- Used MapInfo to analyze drive tests log files, create thematic maps and other reports.
Qualifications
Required Education:
- B.Sc / H.N.D in Electrical Engineering / Computer Science or related fields.
- Required Working Experience:
- 1 to 2 years as a Drive Test optimization engineer
- Experience with optimization in multi-band/ multi-technology scenarios.
Required Certification(s):
- Telecom vendor related certifications are added advantage.
Required Knowledge, Skills & Attitude:
The following are required of the DT & RF Optimization Engineer:
- Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
- Ability to work in and with a team lead.
- Excellent knowledge of all or some of the following tools;
- TEMS – Pocket, Investigation, Discovery
- NEMO – Outdoor, Handy, Analyzer.
- ACTIX
- MapInfo
- Must possess good understanding of key principles of RF technologies, such as;GSM, WCDMA, LTE, especially Call Flow.
- Must possess knowledge of various testing scenarios, tools and methodologies required to perform each.
- Highly analytical in problem solving with ability to apply original and innovative thinking.
- A high level of oral and written communication skills in order to communicate effectively with senior managers, colleagues and other stakeholders.
- To be flexible in approach and be comfortable with a fluid organizational structure that requires both team work and self-sufficiency as necessary, with the ability to work under minimal supervision.
Working Conditions
- Extended travel.
- Extended work hours.
- Extensive work pressure.
- High customer centricity.
Job Title: Senior Service Solution Manager-RNO
Location: Lagos
Job Description
- The successful candidate shall be responsible for leading the design, documenting, managing & controlling the positioning strategy and road map of the RNO service lines.
- This candidate shall lead several technical and organizational change projects to improve RNO service line performance, to secure our position as the leader in the west and central Africa market and set the foundation for development of high value planning and optimization services to our customers.
Responsibilities
Essential duties/key job roles and responsibilities include but are not limited to the following:
- Design, document, manage & control the positioning strategy and road map of the RNO service lines
- Have the group responsibility for all RNO contract negotiation, and management to ensure we remain within SLA and retain the advantage over competition.
- Lead the organizational design, execution and control of the structure, systems, partnerships, processes etc. to align the capability with the positioning strategy and road maps.
- Champion and manage quality systems across the group for all RNO services delivery to ensure it meets the customers quality expectation and interface with the operational RNO Managers to ensure this quality systems are operationalized and maintained.
- Lead the development of high value optimization services, working with our customers and the operational RNO team.
- Oversee that project framework is in place for all RNO services delivery to ensure RNO projects are delivered in line with standard practices, documented and measurable. Champion this processes and culture within the RNO organization.
- Responsible for all RNO human resource development, assessment and other programs to ensure that we retain and develop the best engineers within the industry.
- Designing and updating all needed processes and procedures
- Perform human resource support to advance the aim of the RNO service line within the organization.
- Assessing risks that will impact smooth delivery of all deliverables in line with RNO contracts, identify timely risk mitigation plan for management approval. The candidate shall work hand in hand with the applicable country RNO managers.
- Responsible for the weekly key stage reports to the customer and to Telinno senior management as defined.
- Responsible for vendors and customers relationships across the RNO service lines.
Below are key outputs expected of the Senior Services Solution Manager:
- Method of procedures (MOP), Standard Operating Procedures (SOP)
- Organization change reports/output and updates (structure, processes, manuals, partner strategy etc.)
- Weekly and monthly reports to customers or senior management as defined
- RNO service line Positioning Strategy and road map, version control.
- New optimization services and life cycle management periodic reports.
Qualifications
- Minimum Education: Bachelor’s degree in Engineering or physical sciences discipline. An MBA or MSc will be an advantage.
Working Experience:
- Minimum of 8 years in similar function , with multi-vendor and technology RNO solutions management and development.
- Work experience with Major Telecom Carrier and or Major Infrastructure Vendor.
- Experience as RNO manager or a leader in optimization projects and can demonstrate results to the customer.
- Demonstrable competence in implementing projects and programs using either PMP and PRINCE II framework in a dynamic and multi-national business environment is a key advantage
- Experience in progress monitoring alongside a delivery program
- Fluency in English and French an advantage.
Knowledge, Skills & Attitude:
- Wide background to include technical service delivery , project management , marketing, business sales and product design/development
- RNO multi-vendor and multi technology technical knowledge.
- Hands on skills and experience in the use of the industry standard optimization processes, tools and technologies
- Excellent written and verbal communication skills
- Interpersonal skills
- Networking and Ability to interact at highest level
- Initiative, Creativity and Imagination
- Must be capable of selling and leading in a fast paced environment.
- Knowledge of marketing, project/product management in a telecoms environment
- Experience in customer relationship management, customer focused, understands the industry
- Tact and diplomacy
- Teamwork
- Ability to work flexibly and under pressure
- Knowledge and experience of designing and publication of materials.
Working Conditions
- Extended work hours
- May require travel – local and international
- Work under pressure.
How to Apply
Interested and qualified candidates should send their CV’s to: [email protected] using the position as the subject of the mail
Application Deadline 9th January, 2018.
Telinno Consulting Limited Recent Jobs Available [3 Positions]
